Cooper & Hunter GWH09KF-A3DNB4A User manual

HIGH-WALL DUCTLESS
AIR CONDITIONING &
HEATING SYSTEM
OWNER'S MANUAL
Models:
GWH09KF-A3DNB4A(115V)
GWH12KF-A3DNB4A(115V)
GWH09KF-D3DNB4F(230V)
GWH12KF-D3DNB4F(230V)
GWH18KG-D3DNB4F(230V)
GWH24KG-D3DNB4A(230V)
ALICE

GWH09KF-A3DNB4A(115V)
System Includes: GWH09KF-A3DNB4A/I, GWH09KF-A3DNA5A/O
GWH12KF-A3DNB4A(115V)
System Includes: GWH12KF-A3DNB4A/I, GWH12KF-A3DNA5A/O
GWH09KF-D3DNB4F(230V)
System Includes: GWH09KF-D3DNB4F/I, GWH09KF-D3DNA5F/O
GWH12KF-D3DNB4F(230V)
System Includes: GWH12KF-D3DNB4F/I, GWH12KF-D3DNA5F/O
GWH18KG-D3DNB4F(230V)
System Includes: GWH18KG-D3DNB4F/I, GWH18KG-D3DNA5F/O
GWH24KG-D3DNB4A(230V)
System Includes: GWH24KG-D3DNB4A/I, GWH24KG-D3DNA5A/O

Content
Operation Notices
Precautions. ...........................................................................................................1
Parts name . ...........................................................................................................6
Screen Operation Guide
Buttons on remote controller . ................................................................................7
Introduction for icons on display screen................................................................7
Introduction for buttons on remote controller.........................................................8
Function introduction for combination buttons.....................................................12
Operation guide. ..................................................................................................13
Replacement of batteries in remote controller.....................................................13
Emergency operation . ......................................................................................... 14
Maintenance
Clean and maintenance. ......................................................................................14
Malfunction
Malfunction analysis............................................................................................17
System operation . ...............................................................................................21
Energy saving tips ..............................................................................................22

Explanation of Symbols
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, could
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, may
result in minor or moderate injury.
Indicates important but not hazard-related information,
used to indicate risk of property damage.
Indicates a hazard that would be assigned a signal word
WARNING or CAUTION.

Precautions
WARNING
Do not connect air conditioner to multi-purpose socket.
This appliance can be used by children aged from 8
Operation and Maintenance
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
Otherwise, it may cause fire hazard.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Do not wash the air conditioner with water to avoid
electric shock.
After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid
deformation or fire hazard.
Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.
.
1

Do not block air outlet or air inlet. It may cause
malfunction.
remote controller may be broken.
●Power cord is overheating or damaged.
●There’s abnormal sound during operation.
●Circuit break trips off frequently.
●Air conditioner gives off burning smell.
●Indoor unit is leaking.
contact the dealer or qualified professionals for service.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
outlet. It may cause personal injury or damage.
Precautions
WARNING
conditioner and disconnect power immediately, and then
If the air conditioner operates under abnormal conditions,
it may cause malfunction, electric shock or fire hazard.
Do not spill water on the remote controller, otherwise the
electric shock or damage. Please contact dealer when
you need to repair air conditioner.
Do not repair air conditioner by yourself. It may cause
objects. It may cause damage or personal injury.
Do not step on top panel of outdoor unit, or put heavy
When below phenomenon occurs, please turn off air
Do not extend fingers or objects into air inlet or air
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.
2

Do install the circuit break. If not, it may cause malfunction.
of at least 1/8(3mm)in all poles should be connected in
fixed wiring.
magnet buckle and heating buckle function, it can protect
the circuit-short and overload.
power supply circuit and circuit break.
Precautions
WARNING
note the following table.Air switch should be included
Make sure the power supply matches with the
requirement of air conditioner.Unstable power supply or
incorrect wiring or malfunction. Please install proper power
supply cables before using the air conditioner.
An all-pole disconnection switch having a contact separation
Must follow the electric safety regulations when installing
the unit.
grounding wire of power socket.
Properly connect the live wire, neutral wire and
any work related to electricity and safety.
Be sure to cut off the power supply before proceeding
Including an circuit break with suitable capacity, please
Air Conditioner should be properly grounded. Incorrect
Don't use unqualified power cord.
grounding may cause electric shock.
According to the local safety regulations, use qualified
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Attachment
3

Installation must be performed in accordance with the
persons in order to avoid a hazard.
must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The appliance must be positioned so that the plug is
accessible.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
All wires of indoor unit and outdoor unit should be
connected by a professional.
national wiring regulations.
requirement of National Electrical Codes (NEC) and
local electrical codes by authorized personnel only.
Precautions
WARNING
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The air conditioner is the first class electric appliance. It
keep the interconnection cable away from the copper
tube.
The temperature of refrigerant circuit will be high, please
the manufacturer, its service agent or similarly qualified
If the supply cord is damaged, it must be replaced by
The yellow-green wire in air conditioner is grounding
The appliance shall be installed in accordance with
Do not put through the power before finishing installation.
4

The indoor unit should be installed close to the wall.
Instructions for installation and use of this product are
provided by the manufacturer.
Precautions
WARNING
If you need to relocate the air conditioner to another place, only the
qualified person can perform the work. Otherwise, it may cause
personal injury or damage.
For the air conditioner without plug, an circuit break must be
installed in the line.
Select a location which is out of reach for children and far away from
animals or plants.If it is unavoidable, please add the fence for safety
purpose.
For the air conditioner with plug, the plug should be reachable after
finishing installation.
Working temperature range
NOTICE:
5
●
Indoor side DB/WB(°F/°C ) Outdoor side DB/WB(°F/°C)
Maximum cooling 89.6/73.4(32/23)109.4/78.8(43/26)
Maximum heating 80.6/-(27/-) 75.2/64.4(24/18)
The operating temperature range (outdoor temperature) for cooling only unit is
64.4°F(18°C)~ 109.4°F(43°C); for heat pump unit is 19.4°F(-7°C) ~ 109.4°F(43°C).
For model: GWH09KF-A3DNB4A(115V), GWH12KF-A3DNB4A(115V)
NOTICE:
●
Indoor side DB/WB(°F/°C ) Outdoor side DB/WB(°F/°C)
Maximum cooling 89.6/73.4(32/23)109.4/78.8(43/26)
Maximum heating 80.6/-(27/-) 75.2/64.4(24/18)
The operating temperature range (outdoor temperature) for cooling only unit is 5°F(-15°C)
~ 109.4°F(43°C); for heat pump unit is 5°F(-15°C)~ 109.4°F(43°C).
For model: GWH09KF-D3DNB4F(230V), GWH12KF-D3DNB4F(230V)
NOTICE:
●
Indoor side DB/WB(°F/°C ) Outdoor side DB/WB(°F/°C)
Maximum cooling 89.6/73.4(32/23)115/78.8(46/26)
Maximum heating 80.6/-(27/-) 75.2/64.4(24/18)
The operating temperature range (outdoor temperature) for cooling only unit is 5°F(-15°C)
~ 115°F(46°C); for heat pump unit is 5°F(-15°C)~ 115°F(46°C).
For model: GWH18KG-D3DNB4F(230V), GWH24KG-D3DNB4A(230V)

6
Parts Name
Outdoor Unit
air inlet air inlet air inlet
handle handle
handle
air outlet air outlet air outlet
Actual product may be different from above graphics, please refer to actual
products.
(Display content or position may be different from above
graphics, please refer to actual products)
Indoor Unit
air inlet panel
horizontal louver
air outlet
heating indicator
temp. indicator
cooling indicator
power indicator
receiver window
aux.button
drying indicator
display
FAN
AUTO
OPER
HEALTH
AIR
FILTER
TURBO
ON/OFF
X-FAN
HOUR
HUMIDITY
ON/OFF
MODE
FAN
X-FAN
TURBO
TEMP TIMER
SLEEP LIGHT
remote controller
(Note: This dispaly is not available for some models.)
NOTICE:

7
Buttons on remote controller
Introduction for icons on display screen
FAN
AUTO
OPER
HEALTH
AIR
FILTER
TURBO
ON/OFF
X-FAN
HOUR
HUMIDITY
ON/OFF
MODE
FAN
X-FAN
TURBO
TEMP
TIMER
SLEEP LIGHT
2
5
6
10
13
12
11
9
8
3
4
7
1
1ON/OFF button
2MODE button
3+/- button
4FAN button
5button
8X-FAN button
(Note: X-FAN is same with BLOW)
9TEMP button
10 TIMER button
11 TURBO button
12 SLEEP button
13 LIGHT button
7HEALTH SAVE button
6button
FAN OPER
AUTO
HEALTH
AIR
FILTER
TURBO
ON/OFF
X-FAN
HOUR
HUMIDITY
Up & down swing
left & right swing
set time
TIMER ON/TIMER OFF
turbo mode
set temperature
X-fan
health mode
send signal
set fan speed
light
Temp. display type
:Set temp.
:Outdoor ambient temp.
:Indoor ambient temp.
Sleep mode
Child Lock
Heat mode
Fan mode
Dry mode
Cool mode
Auto mode
Operation mode
air mode

8
●After selecting auto mode, air conditioner will operate automatically according to
ambient temperature. Set temperature can’t be adjusted and also can’t be displa-
yed. Press " FAN " button can adjust fan speed. Press " " button can adjust swing
angle.
● After selecting cool mode, air conditioner operates under cool mode. Cool indicator
" " on indoor unit is ON. You can press "+" or "-" button to adjust set temperature.
Press " FAN " button can adjust fan speed. Press " " button can adjust swing
angle.
●After selecting dry mode, air conditioner operates under dry mode at low speed.
Dry indicator " " on indoor unit is ON. Under dry mode, fan speed can’t be ad-
justed. Press " " button to adjust swing angle.
●After selecting fan mode, air conditioner operates only under fan mode, All mode
indicators on indoor unit is OFF. Operation indicator is ON. Press "FAN" button can
adjust fan speed. Press
● After selecting heat mode, air conditioner operates under heat mode. Heat indicator
" " on indoor unit is ON. You can press "+" or "-" button to adjust set temperature .
Press "FAN" button to adjust fan speed. Press " " button to adjust swing angle.
(Cooling only unit can’t receive the signal for heating mode.)
Introduction for buttons on remote controller
Note:
●After putting through power, air conditioner will give out a sound and operation
indicator " " is ON (red indicator). You can operate the air conditioner through
the remote controller.
● At ON status, after each pressing button on remote controller, the signal icon " "
indicates the signal has been sent to air conditioner.
●At OFF status, display screen on remote controller displays set temperature.
At on status, display screen on remote controller displays the corresponding startup
function’s icon.
ON/OFF button
MODE button
1
2
Press this button can turn on or turn off the air conditioner. After turning on the unit,
operation indicator " " on indoor unit is ON (green indicator. Color may be differ-
ent for different models)and indoor unit gives out a sound.
Press this button can select your required operation mode.
AUTO COOL FANDRY HEAT
" " button to adjust swing angle.

9
Introduction for buttons on remote controller
" + " or " - " button
3
●After each pressing of "+" or "-" button, it can increase or decrease set temper-
ature 33.8°F(1°C) . Hold " + " or " - " button, 2s later, set temperature on remote
controller
will change quickly. After reaching to your required time, loosen the button.
Temperature indicator on indoor unit will also change accordingly. (Temperature
can’t be adjusted under auto mode)
● Under TIMER ON, TIMER OFF or Clock setting, you can press "+"or "-" button to
adjust time. (Refer to TIMER button for details)
FAN button
4
Pressing this button can set fan speed circularly as: auto (AUTO), low( ),
medium(

), high( ).
Auto
Note:
● Under AUTO Speed,IDU fan motor will adjust the fan speed (high, medium or
low speed) according to ambient temperature.
● Fan speed under dry mode is low speed.
5
● Press this button to start or stop up & down swing function.The remote controller
defaults to simple swing condition.
● Press + button and

button at the same time at unit OFF to switch between
simple swing and static swing;

blinks for 2 seconds.
● In static swing condition, pressing

button, the swing angle of up & down louver
changes as below:
● If the unit is turned off during swing operation,the louver will stop at present
position.
no display
(horizontal louvers stops
at current position)

button
Note:
For preventing cold wind, after starting up heating mode, indoor fan will blow fan
afterdelaying 1-5min. (Details time is decided by indoor ambient temperature)
Temperature setting range on remote controller: 60.8~86°F (16~30°C). Fan
speed setting range: auto, low speed, medium speed and high speed.

10
HEALTH SAVE button
7
HEALTH FUNCTION:
After pressing HEALTH button, remote controller will switch circularly as below:
"HEALTH"→"AIR"→"AIR HEALTH"→"no display"
● When selecting "HEALTH" by remote controller, HEALTH function will be started up.
● When selecting "AIR" by remote controller, AIR function will be started up.
● When selecting "AIT HEALTH", AIR and HEALTH function will be started up.
● When there’s no display on remote controller, AIR and HEALTH function will be
turned off.
● AIR function is applicable for some models.
Introduction for buttons on remote controller
Note:
When selecting " " with remote controller, it’s auto swing. Horizontal louver of air
conditioner will swing up&down automatically at the maximum angle.
When selecting " 、、、、
swing. Horizontal louver of air conditioner will stop at that position as shown by the
icon to swing.
● When selecting " " with remote controller, it’s auto swing. Horizontal louver of
air conditioner will swing left&right automatically at the maximum angle.
● When selecting "
、 、 、 、
"
position swing. Horizontal louver of air conditioner will stop at that position as
shown by the icon to swing.
● When selecting
Note: There is no this function for the units. If press this key, the main unit will
click, but it also runs under original status.
" " , it’s the circulating swing. Horizontal louver of
air conditioner will swing circularly according to the angle as shown by the icon.
(swing angle is displayed dynamically)
6 button
no display
(horizontal louvers stops
at current position)
(swing angle is dis-
played dynamically)
● Press this button to start or stop left & right swing function. The remote controller
defaults to simple swing condition.
● Press + button and button at the same time at unit OFF to switch between
simple swing and static swing; blinks for 2 seconds.
● In static swing condition, pressing button, the swing angle of left & right louver
changes as below:
● If the unit is turned off during swing operation,the louver will stop at present
position.

11
Introduction for buttons on remote controller
TIMER button
10
●
At ON status, press this button once can set TIMER OFF. The character of HOUR
TIMER
ON. After each pressing of "+" or "-" button, time will increase or decrease half an
Note:
● Outdoor ambient temperature display may can’t be selected for some models.
When indoor unit receives " " signal, it displays indoor set temperature.
● Only for the model whose indoor unit has dual-8 display.
TEMP button
9
Press this button can see indoor set temperature, indoor ambient temperature or
outdoor ambient temperature on indoor unit’s display. Temperature is set circularly
by remote controller as below:
no display
● When selecting " " by remote controller or no display, temperature indicator on
indoor unit displays set temperature.
● When selecting " " by remote controller, temperature indicator on indoor unit
displays indoor ambient temperature.
● When selecting " " by remote controller, temperature indicator on indoor unit
displays outdoor ambient temperature.
SAVE function:
Under cool mode, press SAVE button and the unit will operate under SAVE mode.
Dual-8nixie tube on remote controller displays "SE". Air conditioner will operate at
auto speed. Set temperature can’t be adjusted. Press SAVE button again to exit
SAVE mode. Air conditioner turn back to original set speed and set temperature.
● This function is applicable to partial of models.
X-FAN button
8
After pressing this button under cooling or dry mode, remote controller displays the
character of "X-FAN" and X-FAN function is started up. Press this button again to
cancel X-FAN function. The character of "X-FAN" will disappear.
Note:
● After starting up X-FAN function, when turning off the unit, indoor fan will continue
to operate for a while at low speed to dry the residual water inside the indoor unit.
● When the unit operates under X-FAN mode, press "X-FAN" button can turn off
X-FAN function. Indoor fan stops operation immediately.

12
Function introduction for combination buttons
Introduction for buttons on remote controller
TURBO button
11
When pressing this button under cooling or heating mode, air conditioner will enter
into quick cooling or quick heating mode. The character of "TURBO" is displayed
on remote controller. Press this button again to exit turbo function and the character
of "TURBO" will be disappeared on remote controller.
SLEEP button
12
Press this button under cooling, heating mode can start up sleep function.
" " icon will be displayed on remote controller. Press this button again to cancel
sleep function. " "icon on remote controller will be displayed.
LIGHT button
13
Press this button can turn off the light for indoor unit’s display. " " icon on remote
controller will disappear. Press this button again to turn on the light for indoor unit’s
display. " " icon on remote controller will be displayed.
Child lock function
Switchover function for temperature display
Press "+" and "-" buttons simultaneously can turn on or turn off child lock function.
When child lock function is started up, " " icon will be displayed on remote
controller won’t send signal.
After turning off the unit by remote controller, press "-" button and "MODE" button
simultaneously to switch between ℃and °F .
Note:
● Time setting range: 0.5-24 hours.
● Time interval between two operations can’t exceed 5s. Otherwise, remote
controller will exit the setting status automatically.
hour. When holding "+" or "-" button, 2s later, the time will change quickly until to
Cancel TIMER OFF: Press "TIMER" button again under TIMER OFF status.
● At OFF status, press this button once can set TIMER ON. Please refer to TIMER
off for detailed operation.
Cancel TIMER ON: Press "TIMER" button again under TIMER ON status.

13
Operation guide
1. After putting through the power, press " " button on remote controller to
turn on the air conditioner.
2. Press " " button to select your required mode: AUTO, COOL, DRY, FAN,
HEAT.
3. Press "+" or "-" button to set your required temperature. (Temperature can’t be
adjusted under auto mode).
4. Press " " button to set your required fan speed: auto, low, medium and
high speed.
5. Press " " button to select fan blowing angle.
ON/OFF
MODE
FAN
Replacement of batteries in remote controller
1. Press the back side of remote controller marked
the cover of battery box along the arrow direction.
2. Replace two 7# (AAA 1.5V) dry batteries, and
make sure the position of "+" polar and "-" polar
are correct.
3. Reinstall the cover of battery box.
signal sender battery
Cover of battery box
remove
reinstall
● During operation, point the remote control signal sender at the receiving
window on indoor unit.
●The distance between signal sender and receiving window should be no
more than 26.2ft (8m), and there should be no obstacles between them.
or wireless telephone; remote controller should be close to indoor unit during
operation.
● Replace new batteries of the same model when replacement is required.
● When you don’t use remote controller for a long time, please take out the
batteries.
● If the display on remote controller is fuzzy or there’s no display, please
replace batteries.
NOTICE

14
Emergency operation
aux. button
panel
If remote controller is lost or damaged, please use auxiliary button to turn
on or turn off the air conditioner. The operation in details are as below:
conditioner. When the air conditioner is turned on, it will operate under
auto mode.
WARNING:
Use insulated object to press the auto button
Clean and maintenance
■Turn off the air conditioner and disconnect the power before cleaning the air
conditioner to avoid electric shock.
■ Do not wash the air conditioner with water to avoid electric shock.
■ Do not use volatile liquid to clean the air conditioner.
Clean surface of indoor unit
When the surface of indoor unit is dirty, it is recommended to use a soft dry cloth
or wet cloth to wipe it.
● Do not remove the panel when cleaning it.
WARNING
NOTICE:

15
Clean and maintenance
1
2
3
4
Open panel
Pull out the panel to a certain 󱕰 Use dust catcher or water to
clean the filter.
󱕰 When the filter is very dirty use
the water (below 113°F(45°C))
to clean it, and then put it in a
shady and cool place to dry.
panel cover tightly.
operation environment, clean frequency can be increased.
WARNING

16
Clean and maintenance
1. Check whether air inlets and air outlets are blocked.
2. Check whether circuit break, plug and socket are in good condition.
4. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
5. Check whether drainage pipe is damaged.
1. Disconnect power supply.
3. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
Notice for recovery
1. Many packing materials are recyclable materials.
Please dispose them in appropriate recycling unit.
2. If you want to dispose the air conditioner, please contact local dealer or
consultant service center for the correct disposal method.
NOTICE: Checking before use-season
NOTICE: Checking after use-season