Cooper SMP 4 User manual

User Manual
SMP Gateway

Copyright Cooper Power Systems © 2008, hardware, software and manual
The informationinthis documentis subject to change withoutnotice.
Cooper Power Systems
Energy Automation Solutions
730 Commerciale St.
Suite 200
Saint-Jean-Chrysostome (Quebec)
Canada
G6Z 2C5
Phone: +1.418.834.0009
Fax: +1.514.227.5256
Email: sales@cybectec.com
Web Site: http://www.cybectec.com
GUI-00316-00001 T, version 18

SMP Gateway User Manual •i
Contents
1Welcome 1
1.1SMP Gateway Models...........................................................................................1
1.2Related Documentation .........................................................................................2
1.3Getting Assistance with Cybectec Products ..........................................................3
1.4Getting Started.......................................................................................................3
1.5Document Overview..............................................................................................4
2Principles of Operation 7
2.1Logical Architecture..............................................................................................7
2.1.1Masters and Slaves..................................................................................7
2.1.2Introducing the SMP Gateway in the Automation System......................8
2.1.3SMP Gateway Internals...........................................................................9
2.1.4Communications Components ................................................................9
2.2Configuring the SMP Gateway............................................................................10
2.2.1The Transparent SMP Gateway ............................................................11
2.2.2Using the SMP Gateway as a Protocol Translator ................................13
2.2.3Using the SMP Gateway as a Data Concentrator or Device
Multiplexer............................................................................................14
2.2.4Using the SMP Gateway as a Communications Processor....................15
2.2.5Putting it all Together............................................................................16
2.2.6Securing the Substation.........................................................................17
3SMP Tools Overview 19
4SMP Manager 21
4.1Starting SMP Manager and Logging On.............................................................21
4.2Main Window......................................................................................................22
4.3Adding an SMP Gateway....................................................................................22
4.4Information Provided by the SMP Gateway Icon................................................23
4.5Customizing the Display .....................................................................................24
4.5.1Adding or Removing a Column............................................................25

ii •SMP Gateway User Manual
4.5.2Changing the Position of a Column ......................................................25
5Configuring the SMP Gateway 27
5.1Creating Master Protocol Instances.....................................................................28
5.1.1Creating a Master Protocol Instance from a Template..........................29
5.1.2Creating a Master Protocol Instance Manually.....................................30
5.1.3Configuring the Master Protocol General Settings................................30
5.2Configuring the Data Points................................................................................31
5.2.1Adding Data Points from a Protocol Template .....................................33
5.3Creating a Template from a Master Protocol Instance ........................................33
5.4Duplicating a Master Protocol Instance...............................................................34
5.5Configuring the Communications Links .............................................................34
5.5.1Configuring the Serial Port Interfaces...................................................34
5.5.2Configuring the Operation of the Serial Ports.......................................36
5.5.3Configuring TCP/IP Master Connections .............................................37
5.6Associating a Master Protocol Instance with a Communications Link...............37
5.7Testing the Configuration....................................................................................38
5.7.1Validating and Saving the Configuration..............................................38
5.7.2Sending the Configuration to the SMP Gateway ..................................39
5.7.3Retrieving an SMP Gateway Configuration File...................................40
5.8Working with SMP Config..................................................................................40
5.8.1Selecting Cells and Lines......................................................................40
5.8.2Duplicating a Line.................................................................................41
5.8.3Copying a Value to a Group of Cells ....................................................41
5.8.4Resequencing a Group of Lines ............................................................42
5.8.5Deleting an Item....................................................................................43
5.8.6Using Tooltips.......................................................................................44
5.8.7Searching and Replacing Points in a Configuration..............................44
6Viewing the SMP Log Files 47
6.1Information Provided by SMP Log .....................................................................47
6.2SMP Log Features...............................................................................................48
6.2.1Searching in SMP Log ..........................................................................48
6.2.2Printing a Log........................................................................................48
6.2.3Saving a Log File..................................................................................48
6.2.4Viewing Multiple Log Folders at Once.................................................49
6.2.5Changing How Time Information is Displayed ....................................49

SMP Gateway User Manual •iii
7Viewing Protocol Exchanges in Real Time 51
7.1Information Provided by SMP Trace...................................................................51
7.2SMP Trace Features ............................................................................................52
7.2.1Searching in SMP Trace........................................................................52
7.2.2Printing Traces......................................................................................53
7.2.3Recording Live Traces..........................................................................53
7.2.4Saving all the Scrolled Information.......................................................54
7.2.5Changing How Time Information is Displayed ....................................54
8Viewing Communications Statistics in Real Time 55
8.1Information Provided by SMP Stats....................................................................56
8.2SMP Stats Features..............................................................................................56
8.2.1Resetting Statistics ................................................................................56
8.2.2Printing Statistics ..................................................................................57
8.2.3Changing How Time Information is Displayed ....................................57
9Using a Web Browser to View Data in Real Time 59
9.1Connecting to the SMP Gateway’s Website........................................................59
9.2Navigating Through the SMP Gateway’s Website..............................................59
9.3Applying a Filter to a Data Point Display ...........................................................60
9.4Acknowledging Data Point Value Changes ........................................................61
10Connecting the SMP Gateway to a Control Center 63
10.1Creating Slave Protocol Instances.......................................................................63
10.2Configuring Slave Protocol Instances .................................................................63
10.3Subscribing to the Master Data Points.................................................................64
10.4Configuring the Data Points................................................................................66
10.5Configuring the Communications Links .............................................................66
10.5.1Setting up a TCP/IP Slave Connection..................................................66
10.6Associating a Slave Protocol Instance with a Communications Link .................66
10.7Validating and Activating the Configuration ......................................................67
10.8Testing the Configuration....................................................................................67
11Using the Web Server’s Commissioning Tool 69
11.1Configuring an SMP Gateway for Commissioning.............................................69
11.2Activating the Commissioning Feature...............................................................70
11.3Opening a Commissioning Session.....................................................................71

iv •SMP Gateway User Manual
11.3.1The Commissioning Tab.......................................................................72
11.3.2Forcing an Input Point...........................................................................73
11.3.3Un-Forcing an Input Point.....................................................................73
11.3.4Performing a Control Operation............................................................74
11.3.5Closing the Commissioning Session.....................................................75
11.4Deactivating the Commissioning Feature............................................................75
12Interconnecting SMP Gateways 77
12.1Configuring the Slave SMP Gateway..................................................................78
12.2Configuring the Master SMP Gateway................................................................81
12.2.1Updating the Interconnections Master’s Data Point List.......................83
12.3Verifying the Interconnection Between the SMP Gateways ...............................84
13Security 85
13.1Meeting NERC CIP Requirements......................................................................85
13.2Substation Network Security Considerations......................................................86
13.2.1Setting Up a Secure Substation LAN....................................................86
13.2.2Using SMP Tools through a Substation LAN Firewall.........................87
13.3Extending the SMP Gateway Security Model.....................................................89
13.4Managing the Security Database of One or More SMP Gateways......................89
13.4.1Getting Started ......................................................................................89
13.4.2Accessing the Login Information Dialog Box.......................................90
13.4.3Displaying an Appropriate Use Banner at Login ..................................90
13.4.4Defining your Authentication Policy ....................................................91
13.4.5Groups and Privileges...........................................................................94
13.4.6Editing User Groups and Privileges......................................................94
13.4.7Managing User Groups and Privileges..................................................96
13.4.8Validating and Saving the Security Database .......................................97
13.4.9Sending the Security Database to One or More SMP Gateways...........98
13.4.10Retrieving the Security Database of an SMP Gateway.........................99
13.4.11Removing the Security Database from One or More
SMP Gateways....................................................................................100
13.4.12Unlocking a User Account..................................................................100
13.4.13Viewing the Security Log ...................................................................101
13.5File certification and integrity checking............................................................102
13.5.1Detecting an integrity check failure ....................................................102
13.5.2Recovering from an integrity failure...................................................102
13.6Using VPN Connections....................................................................................102

SMP Gateway User Manual •v
13.6.1Manually Setting Up a VPN Connection ............................................103
13.7Configuring the Firewall ...................................................................................104
13.7.1Creating the Firewall in SMP Config..................................................104
13.7.2Setting General Parameters.................................................................105
13.7.3Setting Firewall Rules.........................................................................105
13.8Locking Incoming RAS and Passthrough Connections.....................................106
13.8.1Locking or Unlocking All Incoming RAS Dialup Connections..........107
13.8.2Locking or Unlocking a Passthrough Connection...............................108
14Using Passthrough Connections 109
14.1Principles of Operation......................................................................................109
14.2Setting up Passthrough Connections .................................................................111
14.2.1Defining SMP Gateway Passthrough Settings....................................111
14.2.2Installing a Loopback Cable, if Necessary..........................................112
14.2.3Setting Up a List of Applications and Loopback Connections............113
14.3Connecting to the Device ..................................................................................116
14.4Testing the Passthrough Connection .................................................................116
14.5Deactivating the Passthrough Connection.........................................................116
14.6Using the Trace of Passthrough Connection Events..........................................117
14.7Changing How Time Information is Displayed in SMP Connect .....................118
15Retrieving Event Files From Devices 119
15.1Defining System Folders...................................................................................119
15.2Configuring Master Protocols for Event File Retrieval.....................................121
15.3Retrieving files from another SMP Gateway.....................................................122
16Using the Annunciator Interface 125
16.1Activating the Annunciator Option ...................................................................127
16.2Setting Up the Annunciator...............................................................................128
16.2.1Configuring Alarm Inputs...................................................................129
16.2.2Setting Up the Alarms Page................................................................131
16.2.3Setting Up the Blocked Page...............................................................134
16.2.4Setting Up the History Page................................................................135
16.2.5Setting Up the System State Page .......................................................137
16.2.6Creating a User-Defined Readings Page.............................................140
16.2.7Selecting the Pages to Display ............................................................147
16.2.8Selecting the Page Displayed at Startup..............................................148

vi •SMP Gateway User Manual
16.2.9Changing How Time Information is Displayed ..................................148
16.2.10Setting Up an Alarm Buzzer ...............................................................149
16.2.11Temporarily Deactivating the Annunciator.........................................149
16.3Setting Up the Touch Screen.............................................................................149
16.3.1Connecting the Touch Screen to the SMP Gateway............................149
16.3.2Setting Up a Screen Saver using SMP Config ....................................150
16.4Uploading the Configuration to the SMP Gateway...........................................150
16.5Calibrating the Touch Screen............................................................................151
16.6Using the SMP Gateway’s Annunciator............................................................151
16.6.1Navigating Through the Different Pages.............................................151
16.6.2Managing Alarms................................................................................152
16.6.3Blocking Alarm Inputs........................................................................154
16.6.4Using the Single Alarm Display..........................................................155
16.6.5Using the History Log.........................................................................155
16.6.6Monitoring System Status...................................................................157
16.6.7Performing Control Operations From a Readings Page......................159
16.6.8Using the Screen Saver .......................................................................160
17The SMP Gateway’s Automation Functions 163
17.1The SMP Gateway Automation Functions Module...........................................163
17.1.1Adding an Automation Functions Instance.........................................164
17.1.2Defining an Automation Function.......................................................165
17.1.3Understanding Automation Functions Settings...................................168
17.1.4Using the Logic Processor...................................................................168
17.2The Soft PLC.....................................................................................................176
17.2.1The CoDeSys Development Environment ..........................................176
17.2.2Using CoDeSys to Create SMP Gateway Automation Scripts............177
18Using Syslog with an SMP Gateway 178
18.1Setting Up Syslog..............................................................................................178
19Redundancy 181
19.1Redundant Group Operation..............................................................................181
19.1.1Redundant IEDs..................................................................................182
19.1.2Giving Priority to an SMP Gateway of the Group ..............................182
19.2Grouping 2 SMP Gateways for Redundancy.....................................................183
19.2.1Setting Up a Redundancy Group Using SMP Manager ......................183

SMP Gateway User Manual •vii
19.2.2SMP Manager’s Redundancy Column................................................187
19.3Managing Redundancy......................................................................................188
19.3.1Forcing an Active SMP Gateway to Fall On Standby.........................188
19.3.2Additional Failover Conditions...........................................................189
19.3.3Modifying the Redundancy Settings of an Existing Group.................189
19.3.4Ungrouping SMP Gateways................................................................189
19.3.5Testing and Validating the Configuration...........................................189
19.3.6Monitoring Redundancy Status...........................................................190
19.3.7Testing a Redundant Network.............................................................190
19.4Hot Standby.......................................................................................................191
19.5Teaming NICs for Network Fault Tolerance (SMP 16 Only) ...........................192
20Setting Up the SNMP Server 193
20.1SNMP Traps......................................................................................................193
20.2Configuring the SNMP Server ..........................................................................193
21Time Adjustment 195
21.1Monitoring Time Information ...........................................................................195
21.2Setting SMP Gateway’s Internal Clock.............................................................195
21.3Automatic Clock Adjustment............................................................................196
21.3.1About GPS, IRIG-B and SNTP...........................................................197
21.3.2Configuring the SMP 16 GPS Clock Option.......................................198
21.3.3Using IRIG-B for Internal Clock’s Adjustment..................................198
21.3.4Setting Up the SMP Gateway as an SNTP Client...............................199
21.3.5Using a SCADA Protocol’s Time Adjustment Feature.......................200
21.4Using the SMP Gateway as a Time Source.......................................................200
21.4.1Configuring IRIG-B Time Distribution ..............................................201
21.4.2Setting Up the SMP Gateway to Act as an SNTP Server....................201
21.4.3Adjusting Devices Clocks Using Master Protocols.............................202
22SMP Tools Remote Access to the SMP Gateway 203
22.1Windows XP Setup Procedures.........................................................................203
22.1.1Setting Up a Dial-Up (Modem) Connection .......................................203
22.1.2Setting Up a Direct Serial Connection................................................206
22.2Windows 2000 Setup Procedures......................................................................208
22.2.1Setting Up a Dial-Up (Modem) Connection .......................................209
22.2.2Setting Up a Direct Serial Connection................................................211

viii •SMP Gateway User Manual
23Using a Dial-Up Connection for DNP3 or IEC 60870-5-101 215
23.1Specifying which serial ports have modems .....................................................216
23.2Creating a modem pool .....................................................................................216
23.3Adding a modem to a modem pool ...................................................................217
23.4Adding a modem pool master connection.........................................................219
23.5Adding a modem pool slave connection............................................................219
24Updating SMP Gateway’s Software and Tools 221
24.1Software Architecture of the SMP Gateway .....................................................221
24.2Updating the SMP Tools on the PC...................................................................222
24.3Updating the SMP Gateway Software...............................................................222
24.3.1Updating the SMP Gateway Firmware ...............................................222
24.3.2Updating the SMP Gateway Application............................................224
24.3.3Updating the Configuration File .........................................................225
25Activating a New License 226
25.1Updating your License Information ..................................................................226
26Miscellaneous SMP Tool Features 229
26.1SMP Manager Features .....................................................................................229
26.1.1Modifying SMP Manager’s Settings...................................................229
26.2SMP Config Features ........................................................................................230
26.3System Data Points............................................................................................231
26.4SMP Loader.......................................................................................................234
26.4.1Setting Up SMP Loader ......................................................................235
26.4.2Main Window .....................................................................................236
26.4.3Transferring Files to the SMP Gateway..............................................237
26.4.4Log File 239
26.4.5Updating Bootstraps Under Unusual Circumstances ..........................239
27Telnet-Based Functions 241
27.1Starting a Telnet Session ...................................................................................241
27.2Firewall Manager ..............................................................................................241
27.2.1R Command ........................................................................................242
27.2.2S Command.........................................................................................242
27.2.3H Command........................................................................................242
27.2.4Q Command........................................................................................243

SMP Gateway User Manual •ix
27.3Time and Date...................................................................................................243
27.4Clock Manager ..................................................................................................243
27.4.1D Command........................................................................................244
27.4.2H Command........................................................................................244
27.4.3Q Command........................................................................................244
27.5Elo Touchscreen Driver Manager......................................................................244
28Troubleshooting 247
28.1.1Getting Additional Help......................................................................247
28.1.2Creating an SMP Gateway Report File...............................................248
28.1.3Viewing an SMP Gateway Report File...............................................249
28.2Startup Problems ...............................................................................................249
28.2.1No Configuration File.........................................................................249
28.2.2Protocols Failed...................................................................................250
28.2.3Critical Components Missing..............................................................251
28.3Communications Problems................................................................................251
28.3.1Physical Layer.....................................................................................252
28.3.2Link Layer...........................................................................................252
28.3.3Protocol Layer.....................................................................................252
28.4Problems with Data Validity .............................................................................253
28.5Problems Executing a Control Operation..........................................................253
28.6Firewall-Related Problems................................................................................254


SMP Gateway User Manual •xi
Figures
Figure 1Master and slave systems .............................................................................................8
Figure 2The SMP Gateway as a Master-and-slave system........................................................8
Figure 3The SMP Gateway real-time data exchange.................................................................9
Figure 4SMP Gateway communications components..............................................................10
Figure 5The transparent SMP Gateway...................................................................................12
Figure 6Additional SMP Gateway functions...........................................................................13
Figure 7The SMP Gateway protocol translator........................................................................14
Figure 8The SMP Gateway data concentrator .........................................................................15
Figure 9The SMP Gateway as a communications processor ...................................................16
Figure 10The substation SMP Gateway.....................................................................................17
Figure 11The SMP Gateway with a firewall..............................................................................18
Figure 12Using a passthrough connection...............................................................................110


SMP Gateway User Manual •1
1 Welcome
Congratulations on acquiring your new SMP Gateway! You now have unlimited connectivity for
all the equipment in your substation.
In this manual, we will show you how to use the SMP Gateway to integrate existing and new
RTUs, IEDs, PLCs and control centers into a single modern, homogeneous substation automation
system.
You will learn how to set up your SMP Gateway as a:
Protocol Translator – The SMP Gateway translates standard or proprietary device protocols
to control center protocols such as DNP3, TEJAS, IEC-60870-5-101/103/104 or IEC-61850
(UCA 2.0).
Data Concentrator – The SMP Gateway collects the data from all connected devices,
regardless of protocol, and makes it available to control centers using LAN, WAN, modem or
serial connections.
Terminal Server – The SMP Gateway supports centralized maintenance, monitoring and
control of all devices by using the passthrough communications mode.
Substation Communications Gateway – The advanced capabilities of the SMP Gateway
make it the ideal choice for any substation automation project.
1.1 SMP Gateway Models
There are currently 3 SMP Gateway models:
The SMP 4 has 4 ports. It comes in a compact and economical format that allows it to be
installed directly within relay protection enclosures. There is also an optional internal modem
available, which allows the SMP 4 to communicate with a SCADA or device via a dialup
connection.
The SMP 16, which can be mounted in a 19-inch rack, comes in two versions, both of which
have the same basic characteristics:
The SMP 16/CP is a gateway that offers 16 RS-232/422/485 universal serial ports,
2 Ethernet ports and an integrated modem.

2 •SMP Gateway User Manual
The SMP 16/SG has, in addition, expansion slots where accessories and options can be
added to make it an ideal communications gateway for all your automation projects.
Both versions can also be equipped with the PM option, a new 1.1 GHz Pentium-M
processor that improves the gateway's speed tenfold. This is ideal for high-capacity
application or complex automation schemes.
The manual applies to all models, and differences are indicated where applicable. Refer to your
SMP Gateway installation guide for a detailed description of your particular SMP Gateway model.
1.2 Related Documentation
This manual provides you with the basic information you need to get started with your
SMP Gateway. To reduce paper use, we have included the following related documentation on the
CD-ROM you received with the product. Should you want printed documents, you can order them
from Cooper Power Systems using reference number P-DPRN-0102.
Your Documentation folder contains the following related documents:
SMP 4-20 SMP 8-40 Installation Guide, GUI-00316-00027 T.
This document gives you detailed instructions on installing and setting up the SMP 4-20 or
SMP 8-40.
SMP 4 Installation Guide, GUI-00316-00026 T.
This document gives you detailed instructions on installing and setting up the SMP 4.
SMP 16 Installation Guide, GUI-00316-00032 T.
This document gives you detailed instructions on installing and setting up the SMP 16/CP or
the SMP 16/SG.
SIOM Adding Serial Ports to Your SMP, AUT-00123-00432 T.
This document describes how to add serial ports to an SMP 4-20 or SMP 8-40.
SMP 16 GPS Clock Option Installation Guide AUT-00316-0047-T.
This document describes how to install the wiring and setup the software if you have the GPS
clock option for the SMP 16.
Master Protocol Common Concepts.
This document describes the concepts and settings common to the protocols used by most
substation devices. Separate documents describe the protocol-specific settings.
SMP 4 Diagnostics Reference Guide, GUI-00316-00040 T.
This document takes you through the steps required to run diagnostic tests on the SMP 4.
SMP 16 Diagnostics Reference Guide, GUI-00316-00036 T.
This document takes you through the steps required to run diagnostic tests on the SMP 16.
SMP 4-20 SMP 8-40 Diagnostics Reference Guide, GUI-00316-00024 T.
This document takes you through the steps required to run diagnostic tests on the SMP 4-20
or SMP 8-40.

SMP Gateway User Manual •3
1.3 Getting Assistance with Cybectec Products
If you have any questions regarding the performance, application, testing or repair of this or any
other component of the Cybectec product line, do not hesitate to contact us. Our staff will be
happy to assist you.
CybectecTechnicalSupport
Cooper Power Systems
EnergyAutomation Solutions
730 Commerciale Street, Suite200
Saint-Jean-Chrysostome, Quebec
Canada G6Z 2C5
Email: support@cybectec.com
Phone: +1.418.834.0009
Fax: +1.514.227.5256
You can reach us between 8 a.m. and 5 p.m. EST. For emergency service on weekends and
holidays, simply leave your name and phone number on our pager at +1.418.260.6000. We will
get back to you as soon as possible.
1.4 Getting Started
When you receive your SMP Gateway, you have to go through several steps before you can
perform the tasks described in this document. Namely, you have to do the following:
Unpack the SMP Gateway.
Install the SMP Gateway.
Set-up the SMP Gateway.
Install the PC software.
Make the SMP Tools aware of your new SMP Gateway.
Load the SMP Gateway firmware.
All of these steps are explained in detail in the following documents:
SMP 4-20 SMP 8-40 Installation Guide, GUI-00316-00027 T
SMP 4 Installation Guide, GUI-00316-00026 T.
SMP 16 Installation Guide, GUI-00316-00032 T.
Make sure you have performed all the steps described in those documents before proceeding
with the material explained in the present document.

4 •SMP Gateway User Manual
1.5 Document Overview
Once you have performed all the steps explained in your SMP Gateway installation guide, you are
ready to perform the following tasks, as described in this user manual:
Configure your SMP Gateway so that it can communicate with your devices:
Define the hardware.
Configure the master protocol instances that will communicate with your substation
devices.
Configure the data points.
Set-up the communications links between the SMP Gateway and the substation devices.
Associate master protocol instances with communications links.
Validate, activate and test your configuration.
View the following information in real time:
The SMP Gateway log files.
Protocol exchanges.
Communications statistics.
Data points, using a Web browser.
Configure your SMP Gateway so that it can communicate with one or more control centers:
Configure a slave protocol instance for each control center.
Have each control center subscribe to the data points.
Associate slave protocol instances with communications links.
You will also become familiar with the following SMP Gateway features:
Security.
Passthrough connections.
DFR and event file processing.
Automation functions.
Annunciator..
Redundancy.
SNMP exporting.
Time synchronization.
SMP Gateway access through a direct or dial-up connection.
SMP Gateway access through a dial-up connection for DNP3 and IEC 60870-5-101
protocols.
Commissioning tool.

SMP Gateway User Manual •5
You will also learn how to update the SMP Gateway software and tools, and to troubleshoot any
problems you may encounter with your SMP Gateway.

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3
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