Cortelco 2700 Setup guide

1
OWNER’S
INSTRUCTION MANUAL
CALLER ID TYPE II
MULTI-FEATURE TELEPHONE
MODEL 2700

2
THANK YOU
FOR PURCHASING THE
2700 CALLER ID TYPE II
MULTI-FEATURE TELEPHONE
We want you to know all about your new Telephone, how to install it, the
features it provides, and the services you can expect from its use. We have
included this information in your Owner’s Instruction Manual.
PLEASE READ BEFORE INSTALLING
AND USING YOUR NEW TELEPHONE EQUIPMENT.

3
Table Of Contents
IMPORTANT SAFETY INSTRUCTIONS ................. 5
TELEPHONE PARTIDENTIFICATION .................. 7
INSTALLATION ........................................................... 8
DESK MOUNT ................................................................................................................ 8
WALL MOUNT ................................................................................................................ 8
ANSWERING MACHINE .............................................................................................. 8
MESSAGE WAITING LAMP ......................................................................................... 8
UNIT SETUP ................................................................. 9
TELEPHONE FEATURES ........................................ 11
DIALING ........................................................................................................................ 11
RECEIVING A PHONE CALL .................................................................................... 11
PLACING A PHONE CALL ......................................................................................... 11
PREDIAL ........................................................................................................................ 11
SPEAKER BUTTON ..................................................................................................... 11
DURATION COUNTER................................................................................................ 12
MUTE BUTTON ............................................................................................................ 12
AUTOMATIC MEMORY............................................................................................. 12
VOLUME BUTTON ...................................................................................................... 12
REDIAL BUTTON ......................................................................................................... 12
PAUSE BUTTON ........................................................................................................... 13
HOLD BUTTON ............................................................................................................ 13
FLASH BUTTON ........................................................................................................... 13
HEADSET BUTTON ..................................................................................................... 13
DATA PORT.................................................................................................................... 13
CONTRAST BUTTON .................................................................................................. 13
RELEASE BUTTON ...................................................................................................... 14
VOICEMAIL BUTTON ................................................................................................. 14
DIRECTORYBUTTON ................................................................................................ 14
MESSAGE LIGHT ........................................................................................................ 14
MESSAGE WAITING ................................................................................................... 14
CALLER ID FEATURES ........................................... 15
CALL WAITING DISPLAY.......................................................................................... 15
RECEIVING CALLS ..................................................................................................... 15
REVIEWING CALLS .................................................................................................... 15
DELETING CALLS ....................................................................................................... 15
CALLBACK ................................................................................................................... 16
7-10-11 BUTTON ........................................................................................................... 16

4
MESSAGE ERROR ....................................................................................................... 16
NO DATA SENT ............................................................................................................. 18
PRIVATE CALLS .......................................................................................................... 18
UNKNOWN CALLS ...................................................................................................... 18
USING THE DIRECTORY........................................................................................... 19
TELEPHONE SERVICE PROBLEMS .................... 20
MAINTENANCE INFORMATION .......................... 21
TELEPHONE REPAIR .............................................. 22
FCC INFORMATION................................................. 23
LIMITED WARRANTY ............................................. 24

5
IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions when using your telephone equipment to
reduce the risk of fire, electrical shock, and injury.
1. Read and understand all instructions in the Owner’s Instruction Manual.
2. Read all warnings and follow all instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Use a damp
cloth for cleaning. Do not use liquid or aerosol cleaners.
4. Do not use the telephone near water. For example, do not use near a
bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet
basement.
5. Do not place this product on an unstable cart or stand. The product may
fall causing serious damage to the product.
6. Use only the type power source indicated on the label. If you are not sure
of the type power supply to your home, consult your dealer or local power
company.
7. Do not place any objects on the telephone line cord. Do not locate the
telephone where the line cord will be walked on.
8. Do not block or cover ventilation slots and openings in the bottom of the
telephone. The openings should never be blocked by placing the telephone
on a bed, sofa, rug, or other similar surfaces. The telephone should never be
placed near or over a radiator or heat register. The telephone should never
be placed in a built-in installation unless proper ventilation is provided.
9. Never spill liquid on the telephone or push objects of any kind through
ventilation slots. Liquid or objects may touch dangerous voltage points or
short out parts that could result in a risk of fire or electrical shock.
10. Do not disassemble this product. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect reassembly can cause
electrical shock when the product is subsequently used.
11. Do not overload outlets and extension cords. Some telephones require
AC power from an outlet. Overloading the outlets can result in the risk of fire
or electric shock.
12. Avoid using a telephone during a local thunderstorm. There may be a
remote risk of electrical shock from lightning.

6
13. Do not use a telephone to report a gas leak in the vicinity of the leak.
14. Unplug the telephone from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
•When the line cord is frayed or plugs damaged.
•If liquid has been spilled into the telephone.
•If the telephone has been exposed to rain or water.
•If the telephone does not operate properly by following the operating
instructions. (Adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified
technician to restore the product to normal operation.)
•If the telephone has been dropped or the housing damaged.
•If the telephone exhibits distinct change in performance.
SAVE THESE INSTRUCTIONS

7
TELEPHONE PART IDENTIFICATION
1Menu Button 16 Headset Jacks
27-10-11 Button 17 Flash Button
3Directory Button 18 Headset Button with LED
4Save Button 19 Release Button
5Message Lamp 20 Mute Button with LED
6Multi-Angle LCD 21 Hold Button with LED
7Delete Button 22 Pause Button
8Contrast Button 23 Speaker Button with LED
9Dial Button 24 Edit Button
10 Voice Mail Button 25 Volume Up/DownButton
11 Review Up/Down Button 26 Handset Jack
12 Directory/Logo Strip 27 Speaker
13 5 Auto Memory Buttons 28 Handset Hook
14 Shift Button 29 Hook Switch
15 Redial Button

8
INSTALLATION
DESK MOUNT
1. Select the desired viewing angle and install the desk stand. The
desk stand can be installed in two positions to give a choice of
viewing angle.
2. Connect the power adapter. The power adapter connects to the
jack marked DC 9V on the bottom of the phone. Plug the large
part of the adapter into the wall outlet. Use only a 9V DC. 200mA
or 300mA, center positive Class 2 adapter.
3. Connect the line cord. The line cord conncects to the jack marked
LINE on the bottom of the phone..
4. Plug the coiled cord into the handset jack, and then plug the other
end of the cord into the base.
5. Place the handset on the base.
WALL MOUNT
1. Remove the desk stand. The unit will then mount directly on a
standard wall telephone jack.
2. Connect the power adapter and the line cord. See Steps 2 and 3
above.
3. Rotate the handset hook into the wall mount position.
4. Plug the coiled cord into the handset, and then plug the other end
of the cord into the base.
5. Place the handset on the base.
ANSWERING MACHINE
1. Connect the LINE jack of the answering machine to the wall
telephone jack.
2. Connect the LINE jack of the model 2700 phone unit to the PHONE
jack of the answering machine.
3. Set the answering machine to answer after 2 or more rings.
MESSAGE WAITING LAMP
If your phone is installed behind a Message Waiting enabled PBX, you
will need to set the M/W switch in order to receive Message Waiting
indication.
1. Locate the switch on the bottom of the telephone.
2. For 90V PBX Message Waiting Indication, move the switch to the
position marked “90V”. For 24V PBX Message Waiting Indication,
move the switch to the position marked “24V”. If connecting
directly to telephone lines, move the switch to the center “OFF”
position.

9
Warning: Setting this switch in a position other than OFF can cause
this phone to function incorrectly. When enabled, this feature is for
PBX systems, and not meant for direct Central Office (CO) interface.
If connecting to CO telephone lines, make sure this switch is set to
OFF.

10
UNIT SETUP
FACTORYPRESETS
The following table shows the default factory settings:
Display Setting
LANGUAGE .............................................................................. English
STUTTER TONE ............................................................................. No
AREA CODE ....................................................................... No Setting
LDS CODE ........................................................................................ 1
TIME & DATE ...................................................................... No Setting
FLASH TIMER ..........................................................................600 ms
RINGER CADENCE .......................................................................... 3
RINGER VOLUME ............................................................................. 5
VOICEMAIL NUMBER .........................................................No Setting
#3 SEC PAUSES .................................................................No Setting
VM PASSWORD .................................................................. No Setting
HOLD MODE ........................................................................ NORMAL
RELEASE MODE ............................................................... NEW CALL
Note: After the unit has been completely configured for the first time, use MENU to
review or reprogram the features.
After the adapter is connected, the display will show as indicated
below for setting.
1. [SELECT LANGUAGE]appears on the display. Press REVIEW UP to
select the language. ENG - English, ESP - Spanish, FRE - French,
and then press MENU to confirm the selection.
2. When [ENTER AREA CODE] appears, enter the desired area code
using the keypad. Use REVIEW UP and REVIEW DOWN to skip
a digit. Press MENU to confirm area code. Follow the same
procedure for both area code settings. To leave an area code
blank, press MENU without entering digits.
3. When [SET LDS CODE] appears, enter the desired LDS code using
the keypad. Press MENU to confirm the selection.
4. When [EDIT TIME & DATE]appears, enter the time using the
keypad. Press REVIEW UP and REVIEW DOWN to select AM or
PM. Enter the date using the keypad. Press MENU to confirm the
settings.Example: To enter 8:35 AM, enter 0835 and then press
REVIEW UP to skip to the date because the time is AM by default.
5. When [FLASH TIMER (MS)] appears, press REVIEW UP to toggle
between 600ms, 100 ms, and 300ms. After selecting the desired
flash time, press MENU to confirm selection.

11
6. When [RINGER CADENCE] appears, the default setting is 3. To
alter this setting, press REVIEW UP. There are 10 ringer
cadences and each one will be played as you scroll through them.
After the desired ringer cadence is displayed, press MENU to
confirm selection.
8. When [RINGER VOLUME] appears, the default setting is 5. To
alter the ringer volume, press REVIEW UP. There are 7 ringer
volume levels and each one will be played as you scroll through
them. To turn the ringer off, select [OFF] in the Menu. After the
desired ringer volume level is displayed, press MENU to confirm
selection.
9. When [VOICEMAIL NUMBER] appears, enter the voicemail number
(maximum of 18 digits) using the keypad. To delete a number or
digit, press REVIEW DOWN to erase the number(s). After the
desired number has been entered, press MENU to confirm selec-
tion.
10. When [#3 SEC PAUSES] appears, enter the desired number of
pauses using the keypad. After the desired setting has been
entered, press MENU to confirm selection.
11. When [VM PASSWORD] appears, enter the desired password using
the keypad (maximum of 5 digits). To delete a number or digit,
press REVIEW DOWN to erase the number(s). After the desired
number has been entered, press MENU to confirm selection.
12. When [HOLD MODE]appears on the display. Press REVIEW UP to
select either NORMAL or PBX. In NORMAL mode, the HOLD button
activates a local hold function. This can be released at any parallel
phone. In PBX mode, the HOLD button dials a code which places a
PBX line on hold. If you select PBX mode, see Step 15 to program
the code.
13. When [RELEASE MODE]appears on the display. Press REVIEW
UP to select either NEWCALL or HANGUP. In NEWCALL mode, the
RELEASE button provides a 1.5 second line break. This will
ensure that the line is clear and a new call can be dialed. In
HANGUP mode, the RELEASE button drops the line and a new
connection is not made. This is primarily intended for program-
ming into speed dial locations.
14. When [SDT TIME]appears on the display, press REVIEW UP to
change Stutter Dial Tone timing. Please note that the default
setting of 1700 mSec is correct for most applications.
15. This only applies if you have selected PBX HOLD mode.
a. Press SAVE. The display shows [SAVE TO ?]
b. Press HOLD. The display shows [ENTER NUMBER >]
c. Dial the code using the keypad.
d. Press SAVE.

12
TELEPHONE FEATURES
DIALING
The 2700 is only capable of DTMF dialing. It is not capable of pulse
dialing.
RECEIVING APHONE CALL
1. When the phone rings, lift the handset or press SPEAKER to begin
your conversation.
2. To change the Ringer Volume, refer to the “Factory Presets”
section.
PLACING APHONE CALL
1. Lift the handset or press the SPEAKER button and wait for a dial
tone.
2. Dial the telephone number you wish to call. The number will
appear on the display window.
PREDIAL
1. While the handset is on hook, enter the desired telephone number
using the key pad. The number will appear in the display. To
delete a digit or the entire number, press REVIEW DOWN.
2. To dial the displayed number, lift the handset, press SPEAKER or
DIAL.
SPEAKER BUTTON
NOTE: Power Adapter must be used to ensure proper function
1. Receiving Incoming Calls
a. When the phone rings, press and release SPEAKER and speak
normally into the built-in microphone from a distance of 5-6 inches.
b. You can adjust the volume of the caller’s voice by by pressing the
VolumeButton on the base of the telephone.
c. After the conversation has finished, press and release SPEAKER to
hang up.
2. Making ACall
a. Press and release SPEAKER.
b. When you hear a dial tone, dial the number or press the auto memory
button. The number will appear on the display window.
c. When your party answers, adjust the volume of the conversation by
pressing the Volume Button on the base of the telephone.
d. After the conversation has finished, press and release SPEAKER to
hang up.
Note:
1. If you wish to switch from speakerphone to handset, simply lift the handset.
2. If you wish to switch from handset to speakerphone, press and release
SPEAKER and then hang up the handset.

13
DURATION COUNTER
A built-in counter will start counting 6 seconds after you lift the
handset or 6 seconds after you dial a telephone number.
MUTE BUTTON
Press MUTE to speak without the person on the phone hearing your
conversation. The MUTE Indicator will light up and remain lighted
until you resume your conversation. Also, “MIC MUTED” will show in
the display. To resume the conversation, press MUTE. The MUTE
indicator will go out and your call can continue.
AUTOMATIC MEMORY
Storing ANumber
1. Press SAVE, [SAVE TO?]appears on the display window.
2. Press the desired memory location. (M1-M5 or SHIFT M1-M5)
3. [ENTER NUMBER>]appears on the display.
4. Enter the desired number using the keypad (maximum of 24
digits). Press SAVE to confirm.
5. [ENTER NAME>] will appear. Type the name (16 characters max.)
using the keypad. Use REVIEW UP to add a space. Use REVIEW
DOWN to delete a character. Press SAVE again.
6. [SET VIP RING] will appear. Use REVIEW UP and REVIEW
DOWN to select the desired ring cadence. Press SAVE again.
7. [MEMORY STORING] will show briefly.
Note: The memory locations can be chained together to store longer
numbers.
Dialing ANumber
1. Press the desired memory location (M1-M5 or SHIFT M1-M5)
2. The number will be displayed.
3. To dial the number, lift the handset, press SPEAKER or press
DIAL.
VOLUME BUTTON
A built-in amplifier feature allows you to change the listening volume
in the receiver of the handset when speaking with your party. Press
VOLUME UP or VOLUME DOWN to achieve different levels. The
volume remains the same between calls. It does not return to a
nominal level.
REDIAL BUTTON
1. To redial one of the last 10 numbers dialed, press REDIAL. The
display will show the last number dialed. To scroll through the last
10 numbers, press REVIEW UP or REVIEW DOWN.
2. After the desired number is selected, dial the number by pressing
REDIAL again, lifting the handset, pressing SPEAKER or pressing
DIAL.

14
3. The selected number (32 digits maximum) will be redialed.
PAUSE BUTTON
PAUSE allows you to insert a 3.6-second pause in the dialing se-
quence. This is particularly useful if you are connected to a PABX
system where you must dial an access code (usually the number 9) to
obtain an outside line.
1. Press PAUSE and release at any point in the dialing sequence
where a pause is desired.
2. PAUSE can be pressed more than once to create a longer pause.
HOLD BUTTON
1. NORMAL MODE
a. Press HOLD and hang up the handset. HOLD will light up and remain
lighted until you resume your conversation.
b. To resume your conversation, lift the handset or that of any extension
phone on the same line or press and release SPEAKER. The HOLD
indicator will go out and your call can continue.
2. PBX MODE
Press HOLD. The phone will dial out the code. Depending on the
PBX, it may now be necessary to hang up the handset. Note that
HOLD will not light in this mode.
FLASH BUTTON
This telephone provides a line break signal for accessing PABX service
or for use of Call Waiting from your local telephone company. If you
have Call Waiting service, you can use the Call Waiting function per
the following instructions.
1. While having a conversation, another party calls and you hear a
tone.
2. Press FLASH once and release. The first conversation is placed on
hold and the second call can be answered.
3. Press FLASH again and release. You may speak to the first caller
again and the second call is placed on hold.
HEADSET BUTTON
This telephone will accept either a 2.5 mm cell phone-style headset or
an RJ type headset. Use HEADSET to connect and disconnect from
calls.
DATA PORT
This is a connection which is in parallel with the telephone line. It
allows the connection of a device such as a modem, caller ID, or an
answering machine. This connection is located on the bottom of the
phone and is marked DATA.

15
CONTRAST BUTTON
Contrast can be altered whether on hook or off hook by pressing
CONTRAST. There are 5 contrast levels.
RELEASE BUTTON
To end a conversation, press RELEASE once. There are two modes for
RELEASE.
1. NEW CALL
In NEW CALL mode, the phone goes on-hook for 1.5 seconds and then
goes off hook again. This allows you to make another call.
2. HANG-UP
In HANG UP mode, the phone does not come back off hook. This
allows you to program a RELEASE into a speed dial location.
VOICEMAIL BUTTON
Press VOICEMAIL to dial the voicemail access number and pin. See
Unit Setup section for details.
DIRECTORYBUTTON
DIRECTORY is used to store the name and number of up to 99 of
your most frequently dialed contacts. The names are sorted alpha-
betically.
MESSAGE LIGHT
If you have a voice mail service with your telephone company, the
large indicator at the top of the display will flash red to alert you that
you have new messages.
The MESSAGE indicator also monitors the unit’s situation. When the phone is in
use, the MESSAGE indicator will be on continuously.
MESSAGE WAITING
This unit’s MESSAGE WAITING DETECTION is for both FSK and
Stutter Dial Tone (SDT) systems.
1. FSK
The MESSAGE indicator will flash and [MESSAGE WAITING] will
appear on the display for 20 seconds when a message waiting signal is
received from the Central Office.
2. SDT
This unit will check your line for a stutter dial tone every time you
hang up or each time a call goes unanswered. The MESSAGE indicator
will flash if a stutter dial tone is detected. There may be some delay
in lighting the MESSAGE indicator. This delay is due to regulatory
matters and does not indicate a problem with the unit.
This unit may not be activated or deactivated under certain conditions. For ex-
ample, when you retrieve messages from an outside phone (not your own tele-

16
CALLER ID FEATURES
CALL WAITING DISPLAY
Call-waiting service alerts you to a new call by playing a tone while
you are on a call. Call Waiting Caller ID not only tells you there is
another call waiting, but lets you know who the caller is before the call
is answered. The name and number of the incoming call will be shown
on the unit’s display. This infomation will remain displayed for 16
seconds. In addition to this, the CALL WAITING symbol (CW) will
flash.
RECEIVING CALLS
1. When the telephone is not in use and a new call is received, the
display will show the NEW symbol, the phone number, the caller’s
name, and the call time for 20 seconds. The REPEAT symbol will
appear if the call has come in more than once.
2. After 20 seconds with no activity, the display will default to the
Stand-By screen until another call is received or a button is
pressed.
REVIEWING CALLS
1. When in Standby Mode, press REVIEW UP or REVIEW DOWN to
see the stored calls. This unit stores up to 99 calls.
2. The NEW symbol will be removed from each call after it is re-
viewed.
3. The reviewed number can be stored into any of the auto memory
buttons:
a. With the number displayed, press SAVE.
b. [SAVE TO ?] will appear. Press M1-M5 or SHIFT M1-M5. Press
SAVE again.
c. The caller’s name will appear. Press SAVE again.
d. [SET VIP RING] will appear. Use REVIEW UP and REVIEW DOWN
to select the desired ring cadence. Press SAVE again.
4. When the end of the call records is reached, the display will show
[-END OF LIST- ].
DELETING CALLS
Individual call
1. Display the desired record by pressing REVIEW UP or REVIEW
DOWN
2. Press DELETE. The display will show [DELETE? 1:YES 2:NO].
3.Press 1 to confirm the deletion.
All calls
1. Display the desired record by pressing REVIEW UP or REVIEW
DOWN
2. Press and hold DELETE for more than 3 seconds. The display will
show [DELETE ALL 1:YES 2:NO].

17
3.Press 1 to confirm the deletion.
CALLBACK
When reviewing received calls, there are two ways to dial the tele-
phone numbers shown on the display by pressing DIAL.
1. If you have reviewed the calls with the telephone handset on
hook, press DIAL. The HANDSET symbol in the display will come
on, and the number you have selected will be dialed automatically
via the speakerphone.
2. If you have already picked up the handset or activated the speak-
erphone, you may select the number to be dialed by reviewing the
stored calls. After locating the desired number, press DIAL. The
displayed number will be dialed automatically.
7-10-11 BUTTON
7-10-11 allows you to change the format of the displayed number.
These are the available formats:
7-digit 7-digit telephone number.
10-digit 3-digit area code + 7-digit telephone number.
11-digit long distance code 1 + 3-digit area code + 7digit
telephone number.
If a local call, and its 7-digit number is displayed:
•Pressing 7-10-11 once will change it to a 10-digit format (your
area code + 7-digit number).
•Pressing 7-10-11 twice will change it to an 11-digit number (1 +
your area code + 7-digit telephone number).
•Pressing 7-10-11 three times will go back to the original 7-digit
telephone number.
If a long distance call, and its 10-digit number is displayed,
•Pressing 7-10-11 once will remove the 3-digit area code and
change it to a digit number.
•Pressing 7-10-11 twice will go back to the original 10-digit
number.
•Pressing 7-10-11 three times will add the LDS code to the num-
ber. (1+ 3-digit area code + 7-digit telephone number).
When the desired format of the telephone number is reached, press
DIAL to dial the displayed number.
MESSAGE ERROR
The display shows [-MESSAGE ERROR-]” if your unit receives a call
that has an error in the transmission or reception.

18
NO DATA SENT
The display shows [-NO DATA SENT-] if there is no caller ID (CID) number sent
from the telephone company.
PRIVATE CALLS
•If the caller has exercised the option to block his number from
being sent, [PRIVATE NUMBER]and his name will alternately
display on the screen.
•If the caller has exercised the option to block his name from being
sent, [PRIVATE NAME] and his telephone number will be displayed
on the screen.
•If the caller has exercised the option to block his name and num-
ber from being sent, [PRIVATE CALLER] will be displayed on the
screen.
UNKNOWN CALLS
•When the telephone company is unable to provide the caller’s
telephone number, [UNKNOWN CALLER] and his name will alter-
nately display on the screen.
•When the telephone company is unable to provide the caller’s
name, [UNKNOWN NAME]and his telephone number will be
displayed on the screen.
•When the telephone company is unable to provide the caller’s
name and number, [UNKNOWN CALLER]will be displayed on the
screen.

19
USING THE DIRECTORY
This unit stores the numbers of up to 99 of your business associates,
clients, contacts, and friends in your directory. Names are sorted
alphabetically starting with the first character. (If you want your
Directory sorted by the last name, enter the last name first.)
STORING ENTRIES
Press SAVE to store a number in the Directory. After pressing SAVE,
the display will show [Save To?]. Press DIRECTORY. [Enter Num-
ber>] will appear in the display. Enter the desired number using the
keypad. (max 24 digits). Press SAVE to confirm. [Enter Name] will
appear. Type the name using the keypad. Press SAVE again to
confirm all settings. [Number Stored] will show briefly.
Note: For Example, if A is the desired letter, press the #2 button once
and A will appear on the display. If B is the desired letter, press the
#2 button twice and B will appear on the display. Pressing the #2
button three times will select the letter C. If an incorrect letter is
accidentally selected, press the down review arrow and start over. All
letters are upper case. To enter a space when storing a name or
number, press the up review arrow. Use the “#” key to edit entries.
FINDING ITEMS
Press DIRECTORY to enter the Directory Review Mode. The first
entry in the Directory is displayed. The Down and Up Review Arrows
may be used to scroll through the directory. To leave the directory at
any time, press DIRECTORY.
To search for a directory entry, press DIRECTORY. Then, using the
keypad, type the desired name.
DIALING DIRECTORYNUMBERS
Find the number you want to dial in the Directory List. (Telephone can
be on or off hook) When the number shows on the display, press
DIAL to start dialing.
DELETING ITEMS
Deleting Individual Entries
Enter the directory and select the individual entry. To delete an
individual entry, press DELETE once and then press 1 to confirm or 2
to cancel. The display will be erased and the remaining items will be
re-sorted.
Deleting All Entries
Enter the directory. To delete all entries, press and hold DELETE
button. [DELETE ALL] will appear in the display, select (1) for YES or
(2) for NO. [NO RECORDS] appears in the display confirming there
are no directory entries in memory.

20
TELEPHONE SERVICE PROBLEMS
If you have any problems with your telephone service, deter-
mine if the problem is with your unit or the telephone company lines
BEFORE CALLING THE TELEPHONE COMPANY. Be aware that the
telephone company may charge you for a service call if the problem is
caused by your telephone.
TROUBLESHOOTING
PHONE DOES NOT RING
1. Line cord is disconnected at telephone outlet or at telephone.
2. Phone is OFF HOOK. Make certain the hookswitch is depressed
when the handset is in the cradle.
3. SPEAKERPHONE indicator is on. Turn off speakerphone.
NO DIAL TONE
Wire is disconnected at telephone or at wall jack. Test the telephone in
a different wall jack. If it works, the first jack may be defective.
REDIAL BUTTON DOES NOT FUNCTION
The telephone may have been momentarily disconnected from the
telephone jack.
BLANK SCREEN
1. Check if the adapter is connected properly.
2. Press the Contrast button to see if contrast level is set correctly.
CALLERS ARE NOT DISPLAYED ON THE SCREEN
1. Verify that you have subscribed to the appropriate service (Caller
ID and Call Waiting Caller ID) from your telephone company. If
you only subscribed to Caller ID service the unit will not display
call waiting caller ID information.
2. Check if your answering machine is set to answer before 2 rings.
NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL
WAITING BEEP
Verify that you have subscribed to Call Waiting Caller ID service from
your telephone company.
MESSAGE ERROR HAPPENS FREQUENTLY
Caller information was not transmitted properly. Check with your
telephone company to see if there is a problem with your phone line.
Since our special design will retain your stored call records even with
the power adapter disconnected, we encourage you to disconnect all
the telephone cords and adapter; and then reinstall the unit step by
step per this instruction manual before you ask for service.