COX mini box User manual

©2014 Cox Communications, Inc.
Version 1.1 | Updated: 10/01/14
MINI
BOX
User’s Manual

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MINI BOX User’s Manual
Table of Contents
Chapter 1: Introduction................................................ 3
About This Manual............................................................................................................ 3
Chapter 2: Installing & Activating Your mini box.... 4
Connecting Your mini box ............................................................................................. 4
Activating Your mini box................................................................................................ 5
The Connectivity Test...................................................................................................... 5
Software Update Check ................................................................................................. 6
Mini box Activation........................................................................................................... 7
Chapter 3: Program Guide Overview......................... 8
Navigation............................................................................................................................ 9
About the Remote Control............................................................................................ 11
Chapter 4: Getting Started ......................................... 12
Watch Live Television ...................................................................................................... 13
Change Channels .............................................................................................................. 13
View Basic Program Information ................................................................................ 13
View Detailed Program Information .......................................................................... 13
Open the Main Menu........................................................................................................ 14
Chapter 5: The Guide................................................... 15
Using the Guide ................................................................................................................. 16
Launch the Guide.............................................................................................................. 16
Use the Guide to Find Available Programs ............................................................. 16
Get More Information ...................................................................................................... 16
Watch a Program or Channel ....................................................................................... 17
Scroll Through the Guide ............................................................................................... 17
Exit the Guide..................................................................................................................... 17
About the Info Banner .................................................................................................... 17
Info Banner on Channel Change ................................................................................. 17
Info Banner While Watching Live Television .......................................................... 17
Switch Programs from the Info Banner.................................................................... 18
Change Channels from the Info Banner ................................................................... 18
Close the Info Banner...................................................................................................... 18
Service Messages.............................................................................................................. 18
Banner Icons ....................................................................................................................... 19
Chapter 6: Settings ...................................................... 20
Parental Controls and Program Ratings................................................................... 21
Set a Parental Control PIN............................................................................................. 21

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MINI BOX User’s Manual
Edit Parental Control PIN............................................................................................... 21
Restrict Access to Programming ................................................................................ 22
Temporarily Unlock .......................................................................................................... 22
Lock Channels .................................................................................................................... 23
Lock Ratings ....................................................................................................................... 23
Lock Content Advisories................................................................................................ 24
Block Titles .......................................................................................................................... 24
Closed Captioning ............................................................................................................ 25
Set Closed Captioning Status ...................................................................................... 25
Closed Captioning Options........................................................................................... 25
Set Analog Service........................................................................................................... 26
Set Digital Service ............................................................................................................ 26
Set Text Style...................................................................................................................... 26
Set Text Size........................................................................................................................ 27
Set Text Color..................................................................................................................... 27
Set Text Opacity................................................................................................................ 27
Set Text Character Edge ................................................................................................ 28
Set Background Color..................................................................................................... 28
Set Background Opacity................................................................................................ 29
Set Closed Captioning Window Color...................................................................... 29
Set Closed Captioning Window Opacity................................................................. 30
Language Options ............................................................................................................ 30
Set Audio Language ........................................................................................................ 30
Set the Guide Language................................................................................................. 31
Banner Duration ................................................................................................................ 31
Power On Channel............................................................................................................ 31
Audio & Video .................................................................................................................... 32
Set Volume Control.......................................................................................................... 32
Set Video Output Format .............................................................................................. 33
Restore Audio & Video Defaults.................................................................................. 34
Chapter 7: Customer Support .................................... 35
Access Customer Support............................................................................................. 36
Technical Support ............................................................................................................. 36
Self-Test ................................................................................................................................ 37
Channel Scan ...................................................................................................................... 38
View the Use Agreement ............................................................................................... 38
View the Cox Privacy Policy ......................................................................................... 38
Chapter 8: Error Messages.......................................... 39

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About This Manual
Welcome to your new mini box™ manual. This manual covers everything you need to know
about setting up your mini box and using the mini box guide:
• Installing and Activating Your mini box
• Using the Remote Control
• Tuning to Programs
• Displaying the Info and Channel Banners
• Launching and Using the Guide
• Using Parental Controls
• Changing Other Settings
• Common Error Messages
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Installing and Activating Your mini box
Follow these steps to connect and activate your new mini box.
CONNECTING YOUR MINI BOX
Connect the mini box to the cable outlet by disconnecting the cable from the back of the TV
and connecting it to the back of the mini box.
Connect the mini box to your TV.
If you have a Standard Definition TV:
• Use the coaxial cable in your installation kit. Connect one end of the cable to back of the
mini box and the other end to the “Cable In/RF In” input on the back of your TV.
If you have a High-Definition TV:
• Use the HDMI cable in your installation kit. Connect one end of the HDMI cable to the back of
the mini box and the other end to the HDMI port on the back of your TV.
Plug in your mini box.
• Connect the power cord to the back of your mini box and then plug the other end into a
power outlet or surge protector.
Turn on your TV.
If you have a Standard Definition TV:
• Turn on your TV and tune it to channel 3 or 4.
If you have a High-Definition TV:
• Turn on your TV and make sure your TV’s input is set to HDMI
Complete the mini box Activation Process.
• The mini box Activation Process will begin automatically with a self-check of the mini box.
You will not need to take action during the Activation Process unless troubleshooting is
needed. This is a good time to put batteries in your remote control.
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MINI BOX User’s Manual
ACTIVATING YOUR MINI BOX
Your mini box begins activating as soon as you plug in the mini box. You can follow the
Activation Process on-screen but you won’t need to take any action unless there are problems.
The first thing you see when activation begins
is the Welcome Screen. You can use the time
while your mini box is being activated to
program your remote control so you’re ready
to go when activation is completed.
After the Welcome Screen displays, your
mini box will perform a self-test to check
for connectivity and for any necessary
software updates.
THE CONNECTIVITY TEST
The Connectivity Test checks to make sure that your mini box can connect to Cox’s servers.
If your mini box cannot connect to the servers, a message displays asking you to check your
connections. Using the self-install instructions, check the back of your mini box and your
wall outlet to ensure your mini box is connected correctly and that all cables are secure.
Once you’ve checked your connections, press SELECT on your remote control to retry the
Connectivity Test.
If the Connectivity Test fails a second time, call Cox Customer Support for assistance.

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MINI BOX User’s Manual
SOFTWARE UPDATE CHECK
After a successful Connectivity Test, the
Self-Test checks to see if there are any
software updates available for the mini box.
If a software update is detected, the update
is downloaded and installed. The mini box
automatically reboots after the software
update has been installed.
Once the mini box has rebooted, the
Activation Process continues automatically.
If no software update is needed, then the
Self-Test completes and the Activation Process
continues automatically.

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MINI BOX User’s Manual
MINI BOX ACTIVATION
Once the Self-Test is complete your mini box
automatically begins activating.
When activation is complete, your mini box
is tuned to the first channel in the channel
lineup. You’re ready to watch TV!
Note: You may want to program your remote
control to control your TV now. Follow the
simple instructions on the back of your
remote to program it.

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Program Guide Overview
Welcome to your new Program Guide. The simple guide navigation makes it easier to find the
programming you want when you want it.
The starting point for everything in the Program Guide is the Main Menu, which is launched by
pressing the MENU button. From there, you can browse the TV listings, change your settings
or see the Customer Support options.
Once in the Program Guide, navigating your choices is as simple as pressing the UP, DOWN,
LEFT and RIGHT arrows.
You can get to TV listings without going through the Main Menu by pressing the GUIDE
shortcut key on the remote control. You can also browse channel listings without leaving the
show you are watching by pressing the INFO button on the remote control. An INFO Banner
will appear across the bottom of the screen that lets you find out what is playing on other
channels or later in the day. Simply press the UP, DOWN, LEFT and RIGHT arrows to navigate.
For more information on INFO Banners, see View Basic Program Information in “Chapter 4:
Getting Started.”
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MINI BOX User’s Manual
NAVIGATION
When in the Guide, use the UP or DOWN arrows or the CHANNEL UP or CHANNEL DOWN
buttons to scroll through the listings.
On the Settings and Customer Support menus, arrows in the yellow highlight bar let you know
that you can move up or down in the list, and right or left between cards. Use the UP and
DOWN arrows to scroll through lists and the RIGHT and LEFT arrows to move between cards.
Press the arrow keys on the remote to navigate through the Guide.
Arrows on and around the highlight bar show when you can move up
and down as well as right and left between cards.