Crestron PTZ Series User manual

IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-
N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-
CAMPTZ-12-SLVR-1B
1 Beyond PTZ Series
Product Manual
Crestron Electronics, Inc.

The original language version of this document is U.S. English.
All other languages are a translation of the original document.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed online at patents.crestron.com.
Certain Crestron products contain open source software. For specific information, please visit
www.crestron.com/opensource.
Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United
States and/or other countries. HDMI and the HDMI Logo are either trademarks or registered trademarks of HDMI
Licensing LLC in the United States and/or other countries. NDI is either a trademark or a registered trademark of
NewTek, Inc. in the United States and/or other countries. Exmor is either a trademark or a registered trademark of Sony
Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names
may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron
disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography
or photography.
©2022 Crestron Electronics, Inc.

Contents
Overview 1
Features 2
High Quality Video 2
Manual Control Options 2
Quiet, Fast Switching Between Presets 2
Multicamera Capability with Automate Systems 2
Mounting Options 2
IV-CAMPTZ-12-N-W-1B and IV-CAMPTZ-12-N-SLVR-1B Exclusive Feature 3
Physical Description 4
Specifications 6
Dimension Drawings 8
Installation 10
In the Box 11
Mounting 11
Mount to a Table 11
Mount to a Shelf 12
Mount to a Ceiling Plate 14
Wiring 16
Network Connection 16
Video Output 16
PoE+ Power 16
DC Power 16
Configuration 17
IR Remote Control 18
Home 18
Camera Selection 18
FOCUS 19
IRIS 19
MENU 19
DATA 19
0-9 (Number Buttons) 19
C (Cancel) 20
POWER 20
F1-F4 (Function Buttons) 20
PATTERN 20
BLC 20
Product Manual — Doc. 9320A Contents • iii

ZOOM 20
Return 20
OK 21
Direction Buttons 21
CALL, SET, CLEAR (Preset Buttons) 21
ENTER 21
1B-Cam-Manager 22
Monitor RTSP Streams 22
Reserved Presets 27
VISCA Commands 29
ACK / Completion Messages 29
Error Messages 29
Commands 29
Inquiry Commands 33
Troubleshooting 38
Resources 40
Crestron Support and Training 40
Product Certificates 40
Related Documentation 40
iv • Contents Product Manual — Doc. 9320A

v • Contents Product Manual — Doc. 9320A

Product Manual — Doc.
9320A IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-CAMPTZ- 12-SLVR-1B • 1
Overview
1Beyond intelligent video technology brings an essential video conferencing solution into the
Crestron ecosystem. Enabling the best video experience for both in-room and remote attendees
is vital to hybrid work and ensuring productive and effective collaboration. Technologies like
speaker tracking, group framing, and presenter tracking ensure that every person can be seen,
no matter where they are, and provide the best view for the remote attendees.
The IV-CAMPTZ-12-N-W-1B,IV-CAMPTZ-12-N-SLVR-1B,IV-CAMPTZ-12-W-1B, and
IV-CAMPTZ-12-SLVR-1B1are a high quality PTZ cameras that can output up to 1080p60
resolution video via the 3G-SDI or HDMI® ports. They are ideal for any meeting where one
camera needs to capture several areas of the room. The cameras supports a single Ethernet
connection and provides power (PoE+), monitoring, control, and NDI®|HX video2.
The IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and
IV-CAMPTZ-12-SLVR-1B are functionally similar. For simplicity within this manual, the term
"PTZ" is used except where otherwise noted.
NOTES:
1. The IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and
IV-CAMPTZ-12-SLVR-1B include integrated circuits produced by HiSilicon (part
numbers HI3516ARBCV100 and HI3516ARFCV200), a subsidiary of Huawei
Technologies Company.
2. NDI|HX is only supported on the IV-CAMPTZ-12-N-W-1B and IV-CAMPTZ-12-N-SLVR-
1B cameras.

2 • IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-
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Features
Key features for the PTZ series cameras include:
lHigh quality video supporting resolutions up to 1080p60
lControl using VISCA over IP
lSmooth and quiet operation
lCompatible with Automate™ multicamera systems
lImage Flip allows for optional inverted mounting
lSingle Ethernet connection provides power (PoE+), monitoring, control, and NDI®|HX
compatible video
High Quality Video
A high quality Sony Exmor® CMOS sensor enables the camera to output up to 1080p60
resolution video via the 3G-SDI or HDMI ports.
Manual Control Options
Use VISCA over IP to control the camera with a Crestron® control system. 1B Cam Manager
Software is included for easy configuration from a computer on the network.
Quiet, Fast Switching Between Presets
Up to 256 pan, tilt, and zoom combination presets can be configured. The camera will move to
the selected preset point. A quiet, fast motor (120°/s pan speed) sets camera angles quickly.
Multicamera Capability with Automate Systems
Add the PTZ camera to an Automate multicamera system. Automate can be set to autoswitch
between multiple 1 Beyond cameras to focus on the active speaking participant. Incorporate
popular microphones and DSPs to switch between the presenter and audience.
Mounting Options
Standard mounting holes make it easy to mount the camera to a IVA-WMT-SHELF-1B
(included), or a J-Mount ceiling bracket (sold separately). Image flip allows the camera to be
mounted inverted if needed.

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IV-CAMPTZ-12-N-W-1B and IV-CAMPTZ-12-N-SLVR-
1B Exclusive Feature
NDI|HX for High Quality Network Video
NDI|HX supports efficient and flexible IP configuration with other networked NDI-enabled
devices. NDI|HX allows for easy installation and scalability with a single network pull.

4 • IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-
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Physical Description
The PTZ camera provides the following connectors and indicators.
Front View
Rear View

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Bottom View
No. Description
1 PTZ Camera
2 Power Indicator
3 Remote Control Indicator
4 1 Gbps RJ-45 Ethernet port
5 USB Port for future use
6 HDMI Output supports uncompressed video output at up to 1080p60
7 TF (MicroSD) Card Slot
CAUTION: For the NDI|HX models, do not remove the MicroSD card.
8 Analog Audio In/Out used to feeds audio signal into the network stream
9 3G-SDI Output supports uncompressed video output at up to 1080p60
10 RS-232 / IR Extender Input
11 RS-485 Input / RS-232 Output
Output can be used for daisychaining RS-232 devices.
12 12VDC power input, <30 W, PoE+
13 DIP Switches are for future use and are not currently supported.
14 Mounting Hole
15 Locating Hole
16 Mounting Holes for Ceiling Mount

6 • IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-
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Specifications
Product specifications for the PTZ series cameras.
Optics and Processing
Image Sensor 1/2.8 in. Sony Exmor CMOS, 2.14MP
Focal Lens & Iris f=3.9-46.8 mm, F1.6 - F2.8
Field of View 72.5° - 6.3°
Focus System Auto, Manual, PTZ Trigger
Minimum Illumination 0.5 Lux (30FPS)
Shutter Speed 1/1 - 1/10,000 sec
Gain Auto, Manual
White Balance Auto, Indoor, Outdoor, One Push, Manual
Exposure Auto, Manual, Shutter Priority, Iris Priority
Number of Presets Up to 256
Serial Control RS-485, RS-232 (VISCA, PELCO-D)
IP Control Protocol HTTP, RTP, TCP, UDP, ONVIF
Pan, Tilt, Zoom
Tilt/Pan Angle Tilt: 30° - 90°, Pan: 170° - 170°
Tilt/Pan Speed Tilt: 0.1° - 90° /s, Pan: 0.1° - 120° /s
Zoom 12x Optical, 12x Digital
Connectivity
Ethernet RJ-45, 100Mb
Video
Video Outputs13G-SDI, HDMI, NDI|HX over Ethernet2
Signal Formats (HD) 1080p60/50/30/25, 1080i60/50, 720p60/50/30/25
IP Video Compression H.264 (Dual stream)
Streaming RTSP, RTMP
Streaming Resolution Up to 1080p30, User-selectable framesize/framerate/bitrate
Audio
IP Audio Compression AAC
Audio Input 1x Line In

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9320A IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-CAMPTZ- 12-SLVR-1B • 7
Power
Power 12VDC, <30 W, PoE+
PoE+ Rating 25.5 W
Environmental
Temperature 32° to 104°F (0° to 40°C)
Humidity 10% to 95% RH (non-condensing)
Construction
Mounting 1/4 in. threaded mount hole, compatible with Wall Mount and J-Mount ceiling
bracket
S/N ≥50dB
Dimensions
Dimensions 8.9 in. x 8.1 in. x 6.3 in. (226 mm × 206 mm × 160 mm)
Weight
3.74 lb (1.7 kg)
NOTES:
1. The PTZ camera includes integrated circuits produced by HiSilicon (part numbers
HI3516ARBCV100 and HI3516ARFCV200), a subsidiary of Huawei Technologies
Company.
2. NDI|HX is only supported on the IV-CAMPTZ-12-N-W-1B and IV-CAMPTZ-12-N-SLVR-
1B.

8 • IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-
CAMPTZ-12-SLVR-1B Product Manual — Doc. 9320A
Dimension Drawings

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Installation
Use the following procedures to install the PTZ camera.
NOTES: Observe the following points:
lCheck the source power before powering on the camera. The PTZ can be powered via
a 30 W PoE+ switch or with 12VDC. Under or overpowering the camera will cause
damage and poor performance that may not be immediately visible. If using PoE+
switch, be sure the port is properly configured for 30W. If using DC power and
connecting to a network switch, be sure the port is not set for PoE.
lDo not power the camera with PoE+ and a power supply at the same time. Doing so
may cause it to malfunction.
lDo not operate the camera beyond the specified temperature and humidity limits.
Operating range of the camera is between 32°F - 104°F (0°C -40°C). Ambient
humidity should be less than 95%RH.
lDo not remove any screws from the camera. There are no user-serviceable parts
inside. Contact Crestron's True Blue Support Team if the camera is damaged or
malfunctioning.
lDo not aim the camera lens at the sun or extremely bright lights. Doing so can cause
damage to the image sensor.
lDo not move the camera head manually. Doing so can cause damage to the camera
and inner gear systems. Do not carry the camera by the head; always handle the
camera by the base.
lDo not directly expose the camera to rain, water, or high moisture.
lThis camera is for indoor use only.

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In the Box
Qty. Description
1 1 Beyond PTZ Intelligent Camera
Additional Items
1 Power Supply
1 IRremote control
1 Serial Control Breakout
1 IVA-WMT-SHELF-1B
Mounting
Ensure there is enough space for both the camera and the cables you need to connect to it
before mounting the camera.
Mount to a Table
Place the camera on a flat and level surface. If the camera needs to be placed on an inclined
surface, verify that the incline is no greater than 15° to ensure proper pan and tilt accuracy and
to prevent the camera from falling.

12 • IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-
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Mount to a Shelf
Install the camera using the included shelf mount to ensure optimum stability.
For the best possibleperformance, observe the following mounting requirements.
lCenter the camera horizontally, facing the meeting participants.
lMount the camera at a height between 4ft (1m) and 6ft (2m). If the camera is mounted
lower than 4ft (1m) or higher than 6ft (2m) facial detection and shot quality may be
affected.
lThe camera detects faces at a distance up to 28ft (9m). In rooms where people are
further away from the camera, satisfactory operation cannot be guaranteed.

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To mount the camera:
1. Following to diameter and position of the four installation holes on the bracket, drill four
holes on the wall.
2. Use the included screws to attach the bracket to the wall.
3. Use a tripod-style screws to affix the camera to the bracket.

14 • IV-CAMPTZ-12-N-W-1B, IV-CAMPTZ-12-N-SLVR-1B, IV-CAMPTZ-12-W-1B, and IV-
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Mount to a Ceiling Plate
Use the 1 Beyond Ceiling Plate (sold separately) to suspend the camera from the ceiling to
achieve optimum distance from the presentation area.
To mount the camera:
1. Using the following diagram, position the 3 installation holes on the plate and drill 3 holes
in the ceiling.
2. Attach the ceiling plate onto the ceiling using 3 screws (not included). Choose the length of
the screws in accordance with building specifications.
3. Use the included screws to fix the camera on the mounting plate.
4. Slide the camera onto the ceiling plate until it reaches the limit.

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5. Fix the two plates together using the M3x8 screws (not included).