Crestron V-panel v24r-c User manual

Crestron V24R-C

V-Panel™

24” HD Touch Screen Displays

Operations Guide

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, Crestron Toolbox, DigitalMedia, DigitalMedia 8G, DigitalMedia 8G+, DM, DM 8G+, Smart Graphics, SmartObjects,

TouchPoint and V-Panel are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries.

Acrobat, Adobe and Flash are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Blu-ray Disc is either a trademark or registered trademark of the Blu-ray Disc Association (BDA) in the United States and/or other countries. YouTube

is either a trademark or registered trademark of Google Inc. in the United States and/or other countries. HDMI is either a trademark or registered

trademark of HDMI Licensing LLC in the United States and/or other countries. Excel, Internet Explorer, Microsoft, PowerPoint and Windows Media

are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Netflix is either a trademark or

registered trademark of Netflix, Inc. in the United States and/or other countries. Java is either a trademark or registered trademark of Oracle America,

Inc. in the United States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to refer to

either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.

Regulatory Compliance

As of the date of manufacture, the V24R-C has been tested and found to comply with specifications for CE

marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:

(1) This device may not cause harmful interference and (2) this device must accept any interference received,

including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for

compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the equipment and receiver

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

•Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

CAN ICES-3(B)/NMB-3(B)

Crestron V24R-C V-Panel™ 24” HD Touch Screen Displays

Operations Guide – DOC. 7327C Contents •i

Contents

V-Panel™ 24”HD Touch Screen Displays: V24R-C 1

Introduction ............................................................................................................................... 1

Features and Functions ................................................................................................ 1

Applications................................................................................................................. 5

Specifications ..............................................................................................................6

Physical Description....................................................................................................9

Setup ........................................................................................................................................ 17

Configuring the V-Panel............................................................................................ 17

Hardware Hookup ..................................................................................................... 17

Recommended Cleaning............................................................................................ 17

Resources................................................................................................................................. 18

Reference Documents................................................................................................ 18

Further Inquiries ........................................................................................................ 18

Future Updates .......................................................................................................... 18

Return and Warranty Policies .................................................................................................. 19

Merchandise Returns / Repair Service ...................................................................... 19

Crestron Limited Warranty........................................................................................ 19

Crestron V24R-C V-Panel™ 24” HD Touch Screen Displays

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•High definition 24” (610 mm) widescreen touch display

•1920 x 1200 WUXGA display resolution

•High performance S-PVA display technology

•Rich, accurate color reproduction

•High speed 6 ms response

•High contrast ratio, high aperture, high color gamut

•Ultra-wide 178 degree viewing angles

•Fully HDCP compliant

V-Panel™ 24”HD

Touch Screen Displays: V24R-C

Introduction

The V-Panel™ V24R-C merges high definition Crestron®touch screen control and

HD video in one stylish and versatile 24” touch screen display. Its generous

WUXGA screen delivers stunning video performance even at extreme viewing

angles, providing an exceptional HDTV or computer display solution with integrated

touch screen functionality.

The V24R-C suits a broad range of residential and commercial applications,

excelling as a home controller and television display for a luxury kitchen or

bedroom, as a presentation control panel for a university lecture hall or as a video

control surface for corporate and government command centers. The choice of flush

in-wall, lectern or VESA mounting affords a clean, modern appearance for any

custom installation.

The V24R-C replaces separate touch screens, TV displays and computer monitors

with one gorgeous device. Whether mounted flush in a wall or on a wall bracket,

desk stand or articulating arm, its streamlined design allows it to be installed

virtually anywhere. Complete connectivity is provided through a simple, one wire

interface that allows for long wire runs while affording a clean appearance. Together

with a DGE-2 Digital Graphics Engine (sold separately), the V24R-C delivers a

powerful and elegant touch screen control solution featuring advanced Smart

Graphics™, dual window HD video, high performance H.264 streaming video,

onboard multimedia and Web browsing and built-in annotation.

Features and Functions

(Continued on following page)

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•Digital Graphics Engine (DGE-2) installs up to 330 feet (~101 meters)

away1, 2

•Also works with DVPHD and DVPHD-GB Digital Video Processors1, 2, 3

•Single wire DigitalMedia 8G+™ connectivity

•Compatible with DigitalMedia switchers and transmitters

•Built-in HD scaler enables full screen video without a DGE

•USB keyboard/mouse port

•VESA 100 x 200 mounting option

•Stylish flush wall and lectern mount options

•Available in white or black

Features and Functions

(Continued)

Beyond High Definition Video

With a display resolution of 1920 x 1200, the V24R-C provides substantial real

estate for all kinds of custom controls and icons with true feedback and real time

status display, full motion video windows and advanced navigation of digital media

servers, tuners and other devices. The 16:10 aspect ratio allows a full HD 1080p

video image to appear full size along with a custom control bar, providing immediate

access to AV and lighting controls, clock and weather widgets, scrolling text and

other objects while simultaneously watching TV or viewing a video camera.

The V24R-C employs high performance S-PVA display technology to deliver an

optimum HD experience with rich, accurate color reproduction, high speed response

and excellent black depth and contrast. Ultra-wide 178 degree horizontal and vertical

viewing angles ensure consistent picture quality on and off axis, alleviating the need

to be directly in front of the screen when reaching for an on-screen control or just

catching the morning news.

Digital Graphics Engine

For a typical control application using the V24R-C, a DGE-2 Digital Graphics

Engine (sold separately) is also required. The DGE-2 can be installed at the central

equipment location, dramatically reducing all the wiring from the head end AV

sources, switchers and the control network. A single CAT5e or DigitalMedia 8G™

cable connects the V24R-C to the DGE-2 over a wiring distance of up to 330 feet

(100 meters), affording exceptional flexibility while minimizing wiring cost and

complexity.2

1. Item(s) sold separately.

2. The V24R-C features a DM 8G+™ type input. Connection to a DGE-2 or DVPHD requires a DM

8G+ transmitter or DM®switcher (all sold separately). For wiring cable up to 330 feet (~101 meters)

in length, use Crestron DM-CBL-8G DigitalMedia 8G cable or third-party CAT5e (or better) UTP or

STP. Shielded cable and connectors are recommended to safeguard against unpredictable

environmental electrical noise, which may impact performance. Refer to the latest version of the

Crestron DigitalMedia™ Design Guide (Doc. 4546) for DM system design guidelines. It is available

from the Crestron Web site (www.crestron.com/dmresources). The V24R-C and V24RL-C models

each include (1) V-CBL-SC6 six foot (~1.8 meter) V-Cable and (1) V24-IMCW-C interface module.

The V24R-WALL-C model includes no cable or interface module. For complete information, please

refer to the spec sheet for each individual product or contact your Crestron representative.

3. An Ethernet enabled control system and DM 8G+ interface are required for use with a DVPHD. Be

advised, DVPHD does not support streaming media, Web browser or other embedded PC

functionality.

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Smart Graphics

Crestron touch screens use Smart Graphics to deliver the ultimate user experience

and the ultimate value, by enabling the creation of dynamically rich user interfaces

with incredible efficiency and unparalleled functionality. Using Smart Graphics,

programmers can swiftly integrate fluid gesture-driven controls, animated feedback,

metadata, embedded apps and full-motion video for a deeply engaging and

ultra-intuitive touch screen experience.

Crestron Smart Graphics include the following enhancements:

•Cool looking graphical buttons, sliders, knobs and gauges are intuitive and

fun to use.

•Kinetic effects enhance the feeling of realism with lists and toolbars that

scroll with momentum at the flick of a fingertip.

•Drag and drop objects snap into place offering an easy way to switch

sources.

•Dashboard widgets personalize the touch screen with clocks, weather, news

and other information.

•Customizable themes allow a completely different look and feel for every

user, event or season.

•Fully developed SmartObjects™ enable sophisticated control over complex

devices with minimal programming.

Embedded PC Applications

In combination with a DGE-2 graphics engine, the V24R-C provides everything

needed to enjoy online music and videos, browse the Internet and even review digital

documents without a separate computer. With Microsoft®Internet Explorer®

embedded, there is full access to the entire World Wide Web including sites that use

Flash®or Java®. Windows Media®Player ensures broad compatibility for playing

most types of digital media. Adobe®Acrobat®Reader and Microsoft PowerPoint®,

Word and Excel®document viewers complete the online experience, allowing

downloading and viewing documents and presentations.

In addition, VNC Viewer support delivers enhanced cross-platform interaction with

computers over the network or Internet, allowing remote access and control of

desktop applications to unleash a host of possibilities for system integration and

multimedia presentation.

HD Streaming Video

High definition streaming video capability makes it possible to view security

cameras and other video sources over the network right on the touch screen. Native

support for H.264 and MJPEG formats allows the V24R-C and DGE-2 (sold

separately) to display live video images from IP cameras and servers such as the

Crestron CEN-NVS200 Network Video Streamer (sold separately). Also, through the

embedded Web browser and media player, they support a wide variety of other

streaming and downloadable video formats, enabling access to all kinds of content

from media servers and Web sites like YouTube®and Netflix®*.

* Accessing Netflix content requires an active Netflix account. Refer to www.netflix.com for details.

V-Panel™ 24” HD Touch Screen Displays Crestron V24R-C

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HDMI and Analog Video

In addition to handling streaming video, the V24R-C can simultaneously display up

to two fully scalable full motion video windows, each supporting HD or SD video

and high resolution computer signals from external sources. All connections are

made at the DGE-2 using conventional HDMI®, VGA and BNC type cables.

HDCP Support

Industry leading support for HDCP (High-bandwidth Digital Content Protection)

ensures seamless compatibility with content protected DVD, Blu-ray Disc®, digital

HDTV and multimedia computer sources.

Keyboard/Mouse Options

On-screen keyboard and mouse capabilities enable complete control of the

embedded Web browser and can also be used to control computers running

TouchPoint®Virtual Mouse & Keyboard Software (VMK-WIN). A USB port is also

provided on the V24R-C, allowing for the connection of a physical keyboard and

mouse.

Real Time Annotation

Whether conducting a high level boardroom meeting, training seminar or watching

sports in the home theater, annotation helps put the fine point on any presentation.

Built-in annotation provides the ability to illustrate thoughts on the fly, letting the

user draw and write over high definition video and computer images and sketch out

ideas on a whiteboard screen, without leaving the podium or a favorite chair while

other viewers watch on the big screen.

Remote Annotation

Remote annotation capability allows multiple touch screen users to draw with their

fingertips over the same video image or whiteboard screen, enabling enhanced

interaction between several participants in a courtroom, classroom or council

chamber.

Presentation Output

Through an HDMI or DigitalMedia™ connection at the DGE-2, the V24R-C screen

image can be sent to additional display devices, allowing videos, PowerPoint

presentations, annotation and other on-screen media to be shared with a live

audience. Audio can also be enabled, using powered speakers or a larger audio

system connected to the DGE-2’s HDMI, DigitalMedia or analog audio outputs.

DigitalMedia

DigitalMedia (DM®) connectivity opens up new ways to configure a touch screen

control system. For instance, using a DM switcher such as the DM-MD8X8 (sold

separately), multiple V24R-C touch screens can be connected to a single DGE-2,

providing a simple, cost effective way for multiple participants to view and control

the same graphical interface. DigitalMedia also provides a versatile means for

distributing touch screen content to additional displays and sound systems to serve a

larger audience.

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The V24R-C features a DM 8G+™ type input, supporting the connection to a

DGE-2 Digital Graphics Engine (sold separately) via a DM 8G+ transmitter

(DM-TX-201-C or equivalent, sold separately). It can also connect directly to any

DM switcher equipped with a DM 8G+ output. A single CAT5e or DigitalMedia 8G

cable carries all video, audio, Ethernet, USB, control and power signals up to 330

feet (100 meters).1

DVPHD Integration

In addition to the DGE-2, V-Panel is also compatible with the award winning

DVPHD High Definition Digital Video Processor (sold separately), enabling the

display of up to eight simultaneous video windows along with HD touch screen

graphics and annotation. The DVPHD supports high definition video and computer

signals from a wide variety of digital and analog sources. Its DVI output connects to

the V24R-C via a DM 8G+ transmitter or DigitalMedia™ switcher.1, 2

Applications

The following diagram shows a V24R-C in a typical application.

V24R-C in a Typical Application

1. The V24R-C features a DM 8G+ type input. Connection to a DGE-2 or DVPHD requires a DM 8G+

transmitter or DM switcher (all sold separately). For wiring cable up to 330 feet (~101 meters) in

length, use Crestron DM-CBL-8G DigitalMedia 8G cable or third-party CAT5e (or better) UTP or

STP. Shielded cable and connectors are recommended to safeguard against unpredictable

environmental electrical noise, which may impact performance. Refer to the latest version of the

Crestron DigitalMedia Design Guide (Doc. 4546) for DM system design guidelines. The V24R-C and

V24RL-C models each include (1) V-CBL-SC6 six foot (~1.8 meter) V-Cable and (1) V24-IMCW-C

interface module. The V24R-WALL-C model includes no cable or interface module. For complete

information, please refer to the spec sheet for each individual product or contact your Crestron

representative.

2. An Ethernet enabled control system and DM 8G+ interface are required for use with a DVPHD. Be

advised, DVPHD does not support streaming media, Web browser or other embedded PC

functionality.

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Specifications

Specifications for the V24R-C are listed in the following table.

V24R-C Specifications

SPECIFICATION DETAILS

Touch Screen Display

Display Type TFT Active Matrix Color LCD

Size 24 inch (610 mm) diagonal

Aspect Ratio 16:10 WUXGA

Resolution 1920 x 1200 pixels

Brightness 300 nits

Contrast 1000:1

Response Time 6 ms G to G

Color Depth 24-bit, 16.7 million colors

Illumination Backlit fluorescent

Viewing Angle ±89º horizontal, ±89º vertical

Touch Screen Resistive

Communications

DigitalMedia DM 8G+, HDCP, EDID, 100 Mbps Ethernet

USB USB host, supports USB HID (Human Interface

Device) class devices

Video Refer to DGE-2 or DVPHD specifications for

additional information. They are available in the

latest version of the DGE-2 Digital Graphics

Engine Operations Guide (Doc. 6809) and the

DVPHD High Definition Digital Video Processor

Operations Guide (Doc. 6545), respectively.

Input Signal Type DM 8G+

Input Resolutions 1920 x 1200 @ 60 Hz native or any other

progressive resolution up to

1920 x 1200 @ 60 Hz

Power Requirements

Power Pack 3.7 amps @ 24 Vdc

100-240 Vac, 50/60 Hz power pack included1

Environmental

Temperature 41º to 113º F (5º to 45º C)

Humidity 10% to 90% RH (non-condensing)

Heat Dissipation 291 Btu/h

Enclosure

V24R-C Plastic case, VESA 100 x 200 mm mountable

V24R-WALL-C Includes metal rear enclosure with plastic front

bezel, additional mounting accessory required2 ,3

V24RL-C Includes metal rear enclosure with plastic front

bezel, fan cooled, additional mounting

accessory recommended2, 3

(Continued on following page)

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V24R-C Specifications (Continued)

SPECIFICATION DETAILS

Dimensions

V24R-C

Height 15.52 in (395 mm)

Width 23.09 in (587 mm)

Depth 2.81 in (72 mm)

V24R-WALL-C

Height 16.79 in (427 mm)

Width 24.44 in (621 mm)

Depth 3.43 in (87 mm)

V24RL-C

Height 16.79 in (427 mm)

Width 24.44 in (621 mm)

Depth 3.43 in (87 mm)

Weight

V24R-C 21.5 lb (9.8 kg)

V24R-WALL-C 24.0 lb (10.9 kg)

V24RL-C 24.6 lb (11.2 kg)

Available Models

V24R-C-B V-Panel 24” VESA Mount HD Touch Screen

Display, DM 8G+, Black

V24R-C-W V-Panel 24” VESA Mount HD Touch Screen

Display, DM 8G+, White

V24R-WALL-C-B V-Panel 24” Wall Mount HD Touch Screen

Display, DM 8G+, Black

V24R-WALL-C-W V-Panel 24” Wall Mount HD Touch Screen

Display, DM 8G+, White

V24RL-C-B V-Panel 24” Lectern Mount HD Touch Screen

Display, DM 8G+, Black

V24RL-C-W V-Panel 24” Lectern Mount HD Touch Screen

Display, DM 8G+, White

Included Accessories

Power Pack 3.7 amps @ 24 Vdc;

100-240 Vac, 50/60 Hz, Universal

V-CBL-S6C V-Cable Siamese Cable, DM-8G+, 6 feet (~1.8

meters) (included with V24R-C and V24RL-C

models only)

V24-IMCW-C V-Panel Interface Module for V-24R-C,

DM 8G+(included with V24R-C and V24RL-C

models only)

(Continued on following page)

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V24R-C Specifications (Continued)

SPECIFICATION DETAILS

Available Accessories

BB-V24 Pre-Construction Wall Mount Back Box for

V24R-WALL-C

BBI-V24 Wall Mount Back Box for V24R-WALL-C –

International Version

DGE-2 Digital Graphics Engine with HDMI and

DigitalMedia CAT Connectivity

(Requires DM-TX-201-C)

DM-8G-CONN DigitalMedia 8G Cable Connector

DM-8G-CRIMP Crimp Tool for DM-8G-CONN

DM-CBL-8G DigitalMedia 8G Cable

DM-TX-201-C DigitalMedia 8G+ Transmitter 201

PMK-V24 Pre-Construction Wall or Lectern Mounting

Kit for V24R-WALL-C and V24RL-C

V-CBL-SC V-Cable Siamese Cables, DM 8G+

V24-IMCW-C V-Panel Interface Module for V24R-C,

DM 8G+

1. V24R-C and V24RL-C models include power pack, which connects to the included V24-IMCW-C

interface module. V24R-WALL-C models include power pack, which connects directly to touch

screen.

2. Item(s) sold separately.

3. V24R-WALL-C model must be installed in an upright position with the screen perpendicular to the

floor. V24RL-C model may be mounted in an angled lectern or table top. Allow adequate space at the

top and bottom of the rear housing for proper ventilation.

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Physical Description

This section provides information on the connections, controls and indicators

available on the V24R-C.

V24R-C Physical View (Shown in Black)

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V24RL-C Physical View (Shown in White – V24R-WALL-C is Physically Identical)

V24R-C Physical View (Rear Showing Connector Ports)

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V24R-C Overall Dimensions (Front and Side Views)

23.09 in

(587 mm)

15.44 in

(392 mm)

15.52 in

(395 mm)

2.81 in

(72 mm)

2.77 in

(71 mm)

V24R-C Overall Dimensions (Rear View)

7.61 in

(194 mm)

3.94 in

(100 mm)

3.94 in

(100 mm)

5.75 in

(146 mm)

3.94 in

(100 mm)

NOTE: In the illustration above, the V24R-C is shown with the rear cover removed.

When making cable connections to the V24R-C, remove the cover by first removing

the four screws holding it in place. Replace the cover when connections have been

made.

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V24R-WALL-C Overall Dimensions (Front View – Without Bezel)

24.14 in

(613 mm)

16.48 in

(419 mm)

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V24R-WALL-C Overall Dimensions (Front, Side and Bottom Views – With Bezel)

24.44 in

(621 mm)

16.79 in

(427 mm)

15.78 in

(401 mm)

3.43 in

(87 mm)

23.49 in

(597 mm)

0.23 in

(6 mm)

3.32 in

(85 mm)

V24R-WALL-C (Rear View)

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V24RL-C Overall Dimensions (Front, Side and Bottom Views)

24.44 in

(621 mm)

16.79 in

(427 mm)

15.78 in

(401 mm)

3.43 in

(87 mm)

23.49 in

(597 mm)

0.23 in

(6 mm)

3.32 in

(85 mm)

V24RL-C (Rear View)

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V24R-C Connectors (V24R-C Shown)

1235

Connectors, Controls & Indicators

# CONNECTORS

CONTROLS &

INDICATORS

DESCRIPTION

1 Hard Key (1) Programmable push button, illuminates

green to indicate power is on, also reboots

the DGE if held for five seconds

2 24VDC 3.7A

(1) 2-pin 5 mm detachable terminal block,

24 Vdc power input2

(power pack included)

3 DM 8G IN

Green

LED

Amber

LED

Pin 8 Pin 1

(1) 8-pin RJ-45 female, shielded DM 8G+

input2, 3, 4, 5

Green LED indicates DM link status,

Solid amber LED indicates HDCP video,

Blinking amber LED indicates non-HDCP

video

4 USB HID

(1) USB Type A female;

USB 1.1 host port for connection of a

mouse/keyboard or other HID (Human

Interface Device) compliant device

5 Unused This port is not used

1. An interface connector for the 24 VDC port is provided with the unit.

2. On V24R-C and V24RL-C models, connects to V24-IMCW-C interface module via included

V-CBL-SC cable.

3. On V24R-WALL-C model, connects to DM 8G+ output of a DM transmitter or switcher via CAT5e

or Crestron CM-CBL-8G.

4. The V24R-C features a DM 8G+ type input. Connection to a DGE-2 or DVPHD requires a DM 8G+