Crosley XUD27 User manual

Washer/Dryer
Washer/Dryer
Owner’s Manual
Contents
Safety Information . . . . . . . . . . . . . . . . .3
Getting Started
Washer . . . . . . . . . . . . . . . . . . . . . . . . .6
Dryer . . . . . . . . . . . . . . . . . . . . . . . . .14
Care And Cleaning
Washer . . . . . . . . . . . . . . . . . . . . . . . .13
Dryer . . . . . . . . . . . . . . . . . . . . . . . . .15
Troubleshooting Tips
Washer . . . . . . . . . . . . . . . . . . . . . . . .16
Dryer . . . . . . . . . . . . . . . . . . . . . . . . .20
Limited Warranty . . . . . . . . . . . . . . . . .23
Consumer Support . . . . . . . . . . . . . . .24
Model: XUD27
Write the model and serial numbers here:
Model # _______________________________
Serial # _______________________________
Open dryer door for model and serial number tag.
Español
Para consultar una version
en español de este manual
de instrucciones, visite sitio
de internet crosley.com.
49-3000061
Rev 0
08-18 GEA

249-3000061 Rev 0
America's iconic brand, backed by America's best appliance warranty!
10 Year Limited Warranty FREE on all Crosley Appliances!
Visit Crosley.com/mycrosley to register the extended limited warranty.
APPLIANCE COMPONENT MANUFACTURER'S
LIMITED WARRANTY
CROSLEY'S EXTENDED
LIMITED WARRANTY
Refrigerator or
Freezer Compressor 1 Year
10 Years
Including 1 year Manufacturer's
Coverage
Top-Load Washer Gearcase/
Transmission 1 Year
Front-Load
Washer Motor 1 Year
Compact Washer Motor 1 Year
Washer/Dryer
Stack Unit
Motor/Heating
Element 1 Year
Dishwasher Motor 1 Year
Gas/Electric Dryer Motor/Heating
Element 1 Year
Electric Range Bake/Broil/Surface
Elements 1 Year
Gas Range Ignitors and Spark
Modules 1 Year

49-3000061 Rev 0 3
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with
gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.
DO NOT place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of the tumble dryer cycle occurs without heat (cool down period). Avoid
stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread
out so that the heat is dissipated.
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children. Before the appliance is removed from service or discarded, remove the door
and lid to the drying and washing compartments. Failure to follow these instructions may result in death or
injury to persons.
DO NOT reach into the appliance if the drum, tub or agitator is moving to prevent accidental entanglement.
DO NOT dry articles containing foam rubber or similarly textured rubber-like materials.
Clean lint screen before or after each load.
DO NOT operate the dryer without the lint filter in place.
DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the
fabric softener or product.
DO NOT store combustible materials, gasoline or other flammable liquids near the dryer. Keep area around
the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust and dirt.
The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
DO NOT install or store this appliance where it will be exposed to the weather.
DO NOT tamper with controls.
DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended
in the user maintenance instructions or in published user repair instructions that you understand and have the
skills to carry out.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause
button DOES NOT disconnect power.
DO NOT spray any type of aerosol into, on or near appliance, at any time. Do not use any type of spray
cleaner when cleaning dryer interior. Hazardous fumes or electrical shock could occur.
DO NOT store items that may burn or melt (such as clothing, paper material, plastics or plastic containers,
etc.) on top of the appliance nor hang them from the door.
Never climb on or stand on this stacked unit.
See “Electrical Requirements” located in the Installation Instructions for grounding instructions.

449-3000061 Rev 0
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
ADDITIONAL WASHER SAFETY
START-UP SEQUENCE
Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer
will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the
lid is opened during this period, the washer will pause. You will have to push the Start button again to restart
the cycle.
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill
hoses; Crosley recommends changing the hoses every 5 years.
AUTOMATIC DRAIN SEQUENCE
Machine will automatically drain any time the lid is left open for more than 15 minutes and water is present.
Machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is
present.

49-3000061 Rev 0 5
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
Failure to follow safety warnings exactly could result in serious injury, death, or property
damage.
- DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
DO NOT try to light any appliance.
DO NOT touch any electrical switch; DO NOT use any phone in your building.
Clear the room, building, or area of any occupants.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
ADDITIONAL GAS DRYER WARNINGS
- Fire or Explosion Hazard

649-3000061 Rev 0
USING THE WASHER
Throughout this manual, features and appearance may vary from your model.
• Loosely add items.
Overloading may negatively
impact wash performance.
See page 11 for suggested
loading.
Step 2 Step 3 Step 4 Step 1
• Select washer cycle.
• Select options.
• Close lid.
• Press the
Start/Pause
button.
• Add detergent
• Add fabric softener
(optional)
• Add bleach (optional).
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
NOTE: This appliance
is designed so that the
washer and dryer can be
operated at the same time.
Your washer has a security system that prevents opening
the lid during the spin cycle. The lid lock prevents anyone
(especially children) from reaching into the washer while
the basket is spinning. The lid lock will release within 5
seconds after the basket stops spinning.
Trying to open the lid while locked could result in injuries.
If the lid does not unlock after spinning, please contact
service.
NOTE: If there is a power outage the lid lock can take 3
minutes to release.
Liquid
Bleach
Detergent
Fabric Softener
Getting started - Washer
Colors
Heavy
Medium Bulky Items
Casuals
Heavy
Delicates
Light Drain & Spin
Medium
Normal Speed Wash
Light
WASHER CYCLES
Whites
EDCBGA

49-3000061 Rev 0 7
Getting started - Washer
USING THE WASHER
AWasher Cycles
The washer cycle controls the type of washing process. The cycle selector knob can be turned in either direction.
Turning the knob after starting a cycle will stop the washer and change the cycle to the new selection. Press Start
to begin the new cycle selection.
The chart below will help you match the items to be washed with the best washer cycle settings. For optimal
performance, select the cycle that most closely matches the items being washed. Selections shown in bold are
the recommended settings for that cycle.
Off - Washer is turned off and the Start button does not function. NOTE: When the control is turned to Off, the
Status lights are off.
NOTE: The cycle selector does not rotate during the operation of the washer.
Items to Wash Cycle Wash Temp Cycle Details
Cycle for normal, regular,
or typical use for washing
up to a full load of normally
soiled cotton clothing.
Colors
Medium/
Normal
Hot
Warm
Colors
Cool
Cold
Tap Cold
Use Colors Medium/Normal cycle for normal, regular, or typical use for
washing up to a full load of normally soiled cotton clothing. Choose the
Warm or Hot water temperature selection as appropriate for your clothes
load for a higher degree of cleaning. Incorporates multi-stage fills and
wash periods to provide optimal fabric care.
Whites and household linens Whites Hot
Warm
Colors
Cool
Cold
Tap Cold
Cycle tailored to clean and brighten your whites.
Large coats, bed spreads,
mattress covers, sleeping
bags, and similar large
bulky items.
Bulky
Items
Hot
Warm
Colors
Cool
Cold
Tap Cold
Provides a max fill wash water level to wash bulky items. Also incorporates a
deep fill rinse to effectively rinse bulky items.
Casual clothes, lightly
soiled office wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Wash cycle tailored to care for casual clothes and office wear items.
Incorporates multi-stage fills and wash periods to provide optimal fabric care.
Lingerie and special care
fabrics with light soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Utilizes a gentle agitate profile and a low spin speed to provide special care
to delicate fabrics. It is recommended to place small or ultra delicate items in
mesh bags before washing.
Small loads of lightly soiled
items that are needed in a
hurry.
Speed
Wash
Hot
Warm
Colors
Cool
Cold
Tap Cold
Utilizes an expedited wash cycle and time-saving continuous spray rinse to
clean small lightly soiled loads in the fastest time possible.
Wet load of items. For items
that need only to be rinsed,
use this cycle with 2nd Rinse
option (on some models).
Drain &
Spin
Utilizes a high speed spin to extract water from wet items. For items that
need to be rinsed, select the 2nd Rinse option (on some models) when
using this cycle.

849-3000061 Rev 0
Start
Press Start to begin the cycle. With the lid closed pressing Start again will pause the cycle and Status lights will blink.
To continue the cycle, close the lid and press Start again. The water fill will continue with the lid opened, except when
Precise Fill (on some models) is selected as the load size. The lid must be closed to continue filling when Precise Fill
(on some models) is selected.
If the lid is opened during the cycle, the cycle will pause and the Status lights will blink. To resume the cycle, close the
lid and press Start.
If the machine is paused for more than 24 hours, the cycle will be cancelled. To stop the cycle, turn the Cycle Selector
to the Off position. NOTE: Machine will automatically cancel and drain when water is present and the lid is left open
for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin
new cycle.
Status light Illuminates
On When the fabric softener option has been selected.
Wash When the washer is in the wash portion of the cycle.
Rinse When the washer is in the rinse portion of the cycle.
Spin When the washer is draining and/or spinning.
Lid Locked When the washer lid is locked. This feature prevents the lid from being opened while the washer
is in the spin cycle or coasting to a stop.
NOTE: If the Status lights are blinking, the operation of the washer has been paused. To resume operation press the
Start button (the lid must be closed).
Deep Rinse
Set this option when adding fabric softener to the washer.
Status lights
The Status lights show the stage the washer is in. When the selector knob is set to a new cycle, the Status
lights will flash momentarily, showing the stages the cycle will go through.
Temperature
Select the water temperature for the washer cycle (all rinses use cold water). Always follow fabric manufacturer’s
care label or instructions when laundering.
Tap Cold* uses incoming tap water, which can provide energy savings. For all other temperature selections, a
mixture of hot and cold water is used to achieve the ideal temperature for each temperature setting.
* Please note that some detergents do not fully dissolve in very cold water. If you experience this, it is
recommended you choose a setting other than Tap Cold.
Load Size (on some models)
Loosely load clothes no higher than the top row of holes in the washer basket.
Precise Fill - This selection automatically provides the correct amount of water suited to the
size and type of load placed in the unit.
If you prefer to manually select the water level, select Small through Super. While Precise
Fill is best for most loads and general washing, you may want to manually select the load size for specialty items
such as bulky, lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual
load size selections should be made for wet items placed in the washer, such as soaked towels or garments.
B
C
D
E
G
Getting started - Washer
USING THE WASHER
Options (on some models)
Pre-Soak 15 mins. - This option begins with a brief agitation, soaks for this specified period
of time, then moves through the rest of the cycle automatically.
2nd Rinse - When you use extra detergent or bleach to clean heavily soiled clothes, use the
2nd Rinse option to better remove additional residues.
Pre-Soak + 2nd Rinse - Turns both options on.
Off - Turns these options off.
F

49-3000061 Rev 0 9
Getting started - Washer
USING THE WASHER
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some
situations that you can perform without the need to call for service. The chart below describes the helpful lights you may
notice flashing on the display.
Spin and Rinse
lights blinking
If an out-of-balance condition is detected by the washer, the Spin and Rinse lights will blink during
the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When
this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle
normally. In some cases, the washer may not be able to balance the load and spin up to full speed.
If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in
the wash basket and run a Drain & Spin cycle.
Wash and Rinse
lights blinking
(Water not
entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the lights start to flash, the washer will initiate a 4 minute lock-
out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can
begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute
timer will start over again.
Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If
the problem persists, call 800.544.4780 for service.

10 49-3000061 Rev 0
Getting started - Washer
USING THE WASHER
The Fabric Softener Dispenser
The fabric softener dispenser automatically releases
liquid fabric softener at the proper time during the cycle.
Do not stop the washer during the first spin. This will
cause the dispenser to empty too soon.
To use, follow these steps:
1 Make sure dispenser is securely attached to agitator.
2 Use only diluted liquid fabric softener. Pour into
dispenser, using amount recommended on package.
Never pour fabric softener directly on clothes. It may
stain them.
NOTE: Do not pour bleach into FABRIC SOFTENER
dispenser.
3 Add water to dispenser until it reaches the maximum
fill line.
4 Select Deep Rinse button on control panel for proper
dispersion of the fabric softener.
Do not pour anything into the agitator
if the dispenser is removed.
Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer
fills for the washer cycle.
1 Check clothing care labels for special instructions.
2 Measure liquid bleach carefully, following instructions
on the bottle.
Never pour undiluted liquid chlorine bleach directly
onto clothes or into the wash basket.
Do not pour powdered bleach into bleach funnel.
3 Before starting the washer, pour measured amount of
bleach directly into bleach funnel. Avoid splashing or
over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
Do not mix chlorine bleach with an oxi pre-treatment,
ammonia or acids such as vinegar and/or rust
remover. Mixing can produce a toxic gas which may
cause death.
NOTE: Do not pour bleach into FABRIC SOFTENER
dispenser.

49-3000061 Rev 0 11
Always follow fabric manufacturer’s care label when laundering.
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
Loading the Washer
Load dry items loosely, no higher than the top row of
holes in the washer basket. When loading wet items,
make sure you set the load/water level high enough to
allow the items to move freely. Water level should just
cover the clothes. To add items after washer has started,
lift the lid and submerge additional items next to the
agitator.
Do not wrap long items like sheets or pants around the
agitator.
Do not wash fabrics containing flammable materials
(waxes, cleaning fluids, etc.).
Agitation will not start with the lid up.
- Fire Hazard
water
level
clothes
water
level
clothes
water
level
clothes
Average Small Load Average Medium Load Average Large Load
Getting started - Washer
Proper Use of Detergent
Using too little or too much detergent is a common cause
of laundry problems.
Use less detergent if you have soft water, a smaller load or
a lightly soiled load.
For spots, apply pre-treatment to items as recommended on
the product label. Application should be made in the basket to
prevent overspray which may cause the coloring on the lid or
graphics to fade.
Place detergent packets in the bottom of the wash basket
before adding clothes.
Crosley recommends the use of High Efficiency detergents
such as in your energy efficient washer. HE
detergents are formulated to work with low water wash
and rinse systems. HE detergents reduce the oversudsing
problems commonly associated with regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required for
optimum performance. Excessive detergent will negatively
impact wash performance.

12 49-3000061 Rev 0
Notes
NOTES

49-3000061 Rev 0 13
CARE AND CLEANING - WASHER
Care And Cleaning - Washer
Separate for cleaning
Cleaning the Fabric Softener Dispenser (on some models)
1
Remove the dispenser from the top of the agitator.
2
Separate the dispenser cup from the cover by grasping the top and pushing down on the
inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following
solution:
1 US gallon (3.8 liters) warm water
1/4 cup (60 ml) heavy-duty liquid detergent
1 cup (240 ml) bleach
4
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you
may roughen the surface of the dispenser.
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Interior of the Washer
Leave the lid open after washing to allow moisture to
evaporate. If you want to clean the basket, use a clean
soft cloth dampened with liquid detergent; then rinse.
(Do not use harsh or gritty cleaners.)
Water Supply Hoses
Hoses connecting washer to faucet should be replaced
every 5 years.
Moving and Storage
Ask the service technician to remove water from drain
pump and hoses. Do not store the washer where it will
be exposed to the weather.
Long Vacations
Be sure water supply is shut off at faucets. Drain all
water from hoses and water filter pump area if weather
will be below freezing.

14 49-3000061 Rev 0
USING THE DRYER
Getting started - Dryer
Throughout this manual, features and appearance may vary from your model.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
Fabric Care/Temperature
Cottons (High Heat) For regular to heavy cottons.
Easy Care (Med Heat) For synthetics, blends, delicates and items labeled permanent press.
Delicates (Low Heat) For delicates, synthetics and items labeled tumble dry low.
Quick Fluff (No Heat) For fluffing items without heat. Use the Timed Dry cycle.
Dryer Cycles
Cottons For cottons and most linens. For most loads, select Optimum dry.
Easy Care For wrinkle-free, permanent press and delicate items, and knits.
Delicates For delicate items, special-care fabrics and knits.
Timed Dry Set the Cycle Selector at the desired drying time.
Dewrinkle For removing wrinkles from items that are clean and dry or that are very lightly damp.
Quick Fluff For freshening or fluffing up already dry clothing, fabrics, linens and pillows. Use with
Fluff No Heat. Provides 10 minutes of no heat tumbling.
Automatic cycles determine fabric dryness and provide automatic sensored drying. The timer does not rotate
during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off.
Select Less Dry if you want your clothes slightly damp at the end of the drying cycle.
Select More Dry if you want them to feel drier. Timed cycles run for a selected time.
Timed Cycle
Timed Dry For manual drying. The timer rotates during the entire cycle.
Start - Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the
dryer, close the door and select Start to complete the cycle.
NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.
A
B
IMPORTANT: Clean the lint filter each time you use the dryer.
• Keep flammable materials and vapors, such as
gasoline, away from dryer.
• DO NOT dry anything that has ever had anything
flammable on it (even after washing).
• No washer can completely remove oil.
• DO NOT dry anything that has ever had any type of oil
on it (including cooking oils).
• Items containing foam, rubber, or plastic must be dried
on a clothesline.
• Follow all fabric care instructions and warnings
to prevent melting of garments or damage to the
appliance.
• Failure to do so can result in death, explosion, or fire.
- Fire Hazard
Step 1
• Loosely add items.
• Close door.
NOTE: Dryer will not
start with door open.
Step 3
• Press the
Start button.
Step 2
• Select a dry
cycle.
AB

49-3000061 Rev 0 15
USING THE DRYER
Venting - Dryer
Venting the Dryer
For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is
not vented to the specifications below. Carefully follow the details on Exhausting in the Installation Instructions.
This dryer MUST be exhausted to the outdoors.
Use only 4” rigid metal ducting for the home exhaust duct.
Use only 4” rigid metal or UL-listed dryer transition duct to connect the dryer to the home exhaust.
DO NOT use a plastic vent.
DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling, attic, crawl space, or
concealed space of a building.
DO NOT install a screen in or over the exhaust duct.
DO NOT install a booster fan in the exhaust duct.
DO NOT use duct longer than specified in the exhaust length table.
Failure to follow these instructions can result in death or fire.
The Exterior: Wipe or dust any spills or washing
compounds with a damp cloth. Dryer control panel and
finishes may be damaged by some laundry pretreatment
soil and stain remover products. Apply these products
away from the dryer. The fabric may then be washed and
dried normally. Damage to your dryer caused by these
products is not covered by your warranty.
The Lint Filter: Clean the lint filter before each use.
Slide out the grid that covers the filter. Run your fingers
across the filter. A waxy buildup may form on the lint filter
from using dryer-added fabric softener sheets. To remove
this buildup, wash the lint screen in warm, soapy water. Dry
thoroughly and replace. Do not operate the dryer without
the lint filter and grid in place. Have a qualified technician
vacuum the lint from the dryer once a year.
Dryer Interior and Duct: The interior of the
appliance and exhaust duct should be cleaned once a year
by qualified service personnel.
The Exhaust Duct: Inspect and clean the exhaust
ducting at least once a year to prevent clogging. A partially
clogged exhaust can lengthen the drying time.
Follow these steps:
1. Turn off electrical supply by disconnecting the plug from
the wall socket.
2. Disconnect the duct from the dryer.
3. Vacuum the duct with the hose attachment and
reconnect the duct.
The Exhaust Hood: Check with a mirror that the
inside flaps of the hood move freely when operating. Make
sure that there is no wildlife (birds, insects, etc.) nesting
inside the duct or hood.
Clean lint
from mesh
- Fire Hazard
Care and Cleaning - Dryer
Correct
Venting
Incorrect
Venting

16 49-3000061 Rev 0
TROUBLESHOOTING TIPS - WASHER
Troubleshooting Tips - Washer
Water Possible Causes What to do
Too many suds Too much detergent or
soft water
Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
Water leaks Using too much
detergent
Use less detergent. Use less soap if you have soft water, a
smaller load or a lightly soiled load.
Fill hoses or drain hose
is improperly connected
Make sure hose connections are tight at faucets and rubber
washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may be
clogged
Check household plumbing. You may need to call a plumber.
Constant water pressure
to the fill hoses at the
water source
Tighten hoses at the faucets and turn the water off after
each use.
Check condition of the fill hoses; they should be replaced
every 5 years.
Water temperature
seems incorrect
Cooler water
temperatures provide
improved energy
efficiency
New laundry detergents have been formulated to work with
cooler water temperatures without affecting wash performance.
Water supply is turned
off or improperly
connected
Turn both hot and cold faucets fully on and make sure hoses
are connected to correct faucets.
Water valve screens are
stopped up
Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
House water heater is
not set properly
Make sure house water heater is delivering water at 120°F–140°F
(48°C– 60°C).
Water pumped out
before cycle is
complete
Water was left in unit for
24 hours with lid closed
or 15 minutes with lid
open
Previous cycle has been cancelled. Close lid, select new
cycle, and start machine.
Water won’t drain Drain hose is kinked or
improperly connected
Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Washer pauses
during spin cycle
This is normal The washer may pause during the spin cycle to remove soapy
water more efficiently.
Can hear but not
see water at the end
of the cycle
This is normal The pump pleaves a little water in its intake and this is diluted
with clean rinse water.
Water level seems
low
This is normal Water may not cover the top level of the clothes. This is
normal for this high efficiency washer.
Water siphoning out
of washer
Drain standpipe is too
low or hose too far into
standpipe
The drain hose must exceed 30” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See
the Installation Instructions.

49-3000061 Rev 0 17
Troubleshooting Tips - Washer
TROUBLESHOOTING TIPS - WASHER
Operation Possible Causes What to do
Washer won’t
operate
Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned
off
Turn both hot and cold faucets fully on.
Controls are not set
properly
Check controls.
Lid is open—safety
feature prevents agitation
and spinning when lid is up
Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses. Replace fuses or reset
breaker. Washer should have separate outlet.
Electronics need to be
reset
Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Movement inside
machine when shut
off
Shifting mechanism is
disengaging the motor
When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
Short spray and
delay after pushing
the Start button
Lid was opened and
closed between cycle
selection and start
This is normal. See START-UP SEQUENCE in the Safety
Instructions section.
Washer spins
and pauses at the
beginning of cycles
This is normal The washer is sensing the load.
Washer pauses
during wash cycle
The Soak Option was
chosen
This is normal. The washer alternates between agitate and
soak during these cycles to get your clothes cleaner with less
wear.
This is normal Many cycles incorporate as series of soaks within the agitation
period to get your clothes clean with less wear.
Basket seems loose Basket moves or rotates
freely
Washer basket does not have a traditional brake. Washer
basket will move freely. This is normal.
Blinking Spin light
or Spin light on at
end of cycle
Out of balance condition
has been detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
Drain & Spin cycle.

18 49-3000061 Rev 0
TROUBLESHOOTING TIPS - WASHER
Troubleshooting Tips - Washer
Performance Possible Causes What to do
Clothes too wet Incorrect spin cycle
selected
Make sure the spin cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of
balance
Redistribute load in washer and run through Drain & Spin
cycle.
Colored spots Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Pretreat stain and rewash.
Dye transfer Sort whites or lightly colored items from dark colors
Grayed or yellowed
clothes
Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F
(48°C– 60°C).
Washer is overloaded Select load size to match clothes load.
Dye transfer Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line
dried
If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time than larger loads
Detergent not dissolving Add detergent as wash basket fills with water, before you load
clothes.
Try a liquid detergent.
Use warmer water temperature.
Overloading Load clothes no higher than the top row of holes in the washer
basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Pilling Result of normal wear
on poly-cotton blends
and fuzzy fabrics
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Snags, holes, tears,
rips or excessive
wear
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave
solution
Rinse items that may have chemicals on them before washing.

49-3000061 Rev 0 19
Performance Possible Causes What to do
Wrinkling Improper sorting Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Try a fabric softener.
Overloading or incorrect
water level
Load your washer so clothes have enough room to move freely
with water covering all of the clothes.
Incorrect wash and dry
cycles
Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
Repeated washing in
water that is too hot
Wash in warm or cold water.
Sounds Possible Causes What to do
“Metallic clicking” Shifter mechanism
is engaging or
disengaging
The drive system will engage at the start of agitate and
disengage when agitate is complete. This occurs multiple times
during the wash.
Back and forth
“swoosh” or light
“clicking” sound
during agitate
Electric motor reversing
direction
This sound is the motor rotating back and forth to agitate your
laundry.
Quick short agitation
sounds
Clothing redistribution At different periods of the agitation phase, the motor makes
short agitation strokes to redistribute the load.
“Click” when water
stops filling
Relay switch The relay makes a click sound when activated. The water level
activates the relay and stops filling.
“Clicking” behind
Control Panel during
fill
Automatic Temperature
Control Valve
This valve mixes in cold and hot water. The “clicking” is the
valve turning on and off.
Water volume
changes during fill
Automatic Temperature
Control Valve
This valve mixes in cold and hot water. The sound changes
when the valves are turned on and off.
Motor “whinding up”
or “coasting down”
in spin
Motor ramping up/down
during spin cycle
The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
“Humming” Water drain pump The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The
washer should then begin spinning and the sound will continue
until it is done spinning.
Troubleshooting Tips - Washer
TROUBLESHOOTING TIPS - WASHER

20 49-3000061 Rev 0
Problem Possible Causes What to do
Dryer doesn’t start Dryer is unplugged Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit
breaker is tripped
Check the house fuse/circuit breaker box and replace fuse
or reset breaker. Note: Most electric dryers use 2 fuses/
breakers.
Dryer doesn’t heat Fuse is blown/circuit
breaker is tripped; the
dryer may tumble but not
heat
Check the house fuse/circuit breaker box and replace both
fuses or reset both breakers. Your dryer may tumble if only
one fuse is blown or one breaker tripped.
Gas service is off Make sure gas shutoff at dryer and main shutoff are fully
open.
Dryer shakes or
makes noise
Some shaking/noise is
normal. Dryer may be
sitting unevenly
Move dryer to an even floor space, or adjust leveling legs as
necessary until even.
Greasy spots on
clothes
Improper use of fabric
softener
Follow directions on fabric softener package.
Drying dirty items with
clean ones
Use your dryer to dry only clean items. Dirty items can stain
clean items and the dryer.
Clothes were not
completely clean
Sometimes stains which cannot be seen when the clothes
are wet appear after drying. Use proper washing procedures
before drying.
Lint on clothes Lint filter is full Clean lint screen before each load.
Improper sorting Sort lint producers (like chenille) from lint collectors (like
corduroy).
Static electricity can
attract lint
See suggestions in this section under STATIC.
Overloading Separate large loads into smaller ones.
Paper, tissue, etc. left in
pockets
Empty all pockets before laundering clothes.
Static occurs No fabric softener was
used
Try a fabric softener.
Bounce™ Fabric Conditioner Dryer Sheets have been
approved for use in this dryer when used in accordance with
the manufacturer’s instructions.
Overdrying Try a fabric softener.
Adjust setting to Less Dry.
Synthetics, permanent
press and blends can
cause static
Try a fabric softener.
Inconsistent drying
times
Type of heat Automatic drying times will vary according to the type of
heat used (electric, natural or LP gas), size of load, types of
fabrics, wetness of clothes and condition of exhaust ducts.
TROUBLESHOOTING TIPS - DRYER
Troubleshooting Tips - Dryer