Splendide WD2000S Setup guide

WD2000S (Splendide 2000S)
WD2100 (Splendide 2100)
WDC6200 CEE (Comb-o-matic 6200)
WDC5200 (Comb-o-matic 5200)
Splendide®
Front-Loading Automatic Washer-Dryer
Training Guide
Part No. TRAINMAN
TRAINING GUIDE
TECHNICAL EDUCATION
GROUP PRESENTS

Westland Sales, SplendideTech Dept.
1-800-356-0766 EXT. 5
(503-655-2563)
Westland Sales, SplendideTech Dept.
1-800-356-0766 EXT. 5
(503-655-2563)
Westland Sales, SplendideTech Dept.
1-800-356-0766 EXT. 5
(503-655-2563)
15650 SE 102nd Ave.
(PO BOX 427)
Clackamas, OR 97015
Telephone: [phone] (503-655-2563)
Service Fax: [phone]
Service E-mail: ser[email protected]om
Contact Info
Product Specifications & Warranty Info
Technical Assistance & Parts Ordering
Literature Orders
www.splendide.com/support.htm
Corporate Headquarters

i
Introduction
Westland Sales assumes no responsibility for repairs on Splendide products by anyone other
than Authorized Splendide Service Technicians. Warranty repairs must be pre-approved by Splen-
dide. Contact Westland Sales, before servicing any Splendide appliance.
ThisTraining Guide for the“Splendide Front-Loading AutomaticWasher-Dryer,”(Part No.TRAINMAN),
provides the service technician with information on the installation and service of Splendide washer-
dryer modelsWD2100,WD2000S,WDC6200CEE,WDC5200. It is to be used as a supplemental training
aid for service technicians. For more information on the washer-dryer, refer to the“Use and Care Guide”
provided with the appliance, or the“Service Manual”(Part No. SERVMAN) available separately from
Westland Sales.
Training Guide Goals
The goal of thisTraining Guide is to provide information that will enable the service technician to prop-
erly diagnose malfunctions and repair the Splendide Front-Loading AutomaticWasher-Dryer.
The objectives of thisTraining Guide are for the service technician to:
• Understand and follow proper safety precautions.
• Effectively troubleshoot and diagnose malfunctions.
• Successfully perform necessary repairs.
• Help the technician to quickly return the washer-dryer to its proper operational status.
© Copyright 2004, Westland Sales, Clackamas, OR 97015
Splendide®

ii

iii
1. General Information 1
Model / Serial Number Designators 1
Warranty Guide 2
Washer-Dryer Specifications 3
IMPORTANT General Safety Information 4
2. Installation Information 5
Installation Requirements 5
Installation Instructions 9
3. Theory of Operation 13
Introduction to the Models 13
Water System 13
Wash/Dry System 15
Door Lock / Switch Assembly 17
Suspension System 17
Customer Interface / Cycle Selection System 18
Automatic Routines 24
4. Accessing the Components 27
Component Locations 27
Top Panel / Control Panel Components 28
Door / Door Switch / Porthole Diaphragm 29
Detergent Dispenser Assembly /WaterValves 31
Pressure Switch 32
Fan Motor / ECO’s / Heater Coil & Housing 33
Lower Panel / Drain Pump / Pump Filter 35
Back Panel / Main Motor / Module Board 37
Shock Absorbers 38
Contents
(Continued on the next page)

iv
5. Component Testing Procedures 41
Connector Locations on the Module Board 41
Introduction / Instructions 42
1. Door SwitchTest 43
2. Power“in”from the Surge ProtectorTest 44
3. Pressure SwitchTest 45
4. Heating ElementTest 46
5. Main MotorTest (Includes Running the Main Motor with AC Voltage) 47
6. Fan Motor /Water PumpTest 48
7.WaterValveTest 49
8. Push Buttons, DryTime &Temp. SelectorTests 50
9. Cycle SelectorTest 53
10. NTC Sensor / LED’s Tests 54
6. Diagnosis & Troubleshooting 55
Introduction 55
Explanation of Fault Codes 55
Fault Code / Testing Procedure Chart 56
Problem / Testing Procedure Chart 58
7. Tech Tips 60
Manually Unlocking the Door 60
Opening the Door if the Handle is Broken 60
Performing a Dryer Airflow & HeatTest 60
Winterization Instructions / Optional RVWinterization 61
Verifying Normal Operation 62
8. Wiring Diagrams 63
WD2100 /WD2000S (Splendide 2100 / Splendide 2000S) 63
WDC6200CEE /WDC5200 (Comb-o-matic 6200 / Comb-o-matic 5200) 64

General Information 
YEAR OF MANUFACTURE
MONTH OF MANUFACTURE
DAY OF MANUFACTURE
PRODUCT SEQUENCE NUMBER
S/N 3 07 14 3277
PRODUCT GROUP
WD = Washer-Dryer
PRODUCT IDENTIFICATION
C = Condenser Drying System (Ventless model)
DRUM VOLUME CODE
2000S & 5200 = 1.6 cu. ft.
2100 & 6200 = 1.92 cu. ft.
Model Number
Serial Number
WD C 6200CEE
General Information
Use these numbers to obtain the Warranty status as well as a history of repairs and service calls for the washer-dryer.
To speed the repair process, ALWAYS have the Model and Serial No. ready when you call Westland Sales.
Model / Serial No. Designators
Model Number
Serial Number

General Information

Wty Length Splendide Will Pay For Splendide WILL NOT Pay For
MFR 1-YEAR
From Date of
Purchase
Replacement parts ONLY.
A. Repairs when the washer-dryer is used in other
than normal, single-family use.
B. Pickup and delivery.The washer-dryer is
designed to be repaired on-site.
C. Removal/replacement of washer-dryer from
built-in or cabinet installations.
D. Damage to the washer-dryer caused by ac-
cident, alterations, misuse, abuse, fire, flood,
acts of God, or use of products not approved
by Splendide.
E. Repairs to parts or systems resulting from
unauthorized modifications made to the
washer-dryer.
F. Replacement parts or repair labor costs not pre-
approved by Splendide and/or provided by an
unauthorized service company.
G. Service calls to correct the installation of the
washer or to instruct you how to use it.
H. Plastic parts and cosmetic pieces.*
LIMITED 2-YEAR
From Date of
Purchase
(Not available for some models)
For two years from the date of purchaseWHEN
product is registered. Limited replacement parts
and repair labor costs. Coverage starts 60 days
after the completed warranty registration card is
received byWestland Sales.
LIMITED 5-YEAR
From Date of
Purchase
(Not available for some models)
For five years from the date of purchase WHEN
extended Protection Plan is purchased. Limited
replacement parts and repair labor costs. Coverage
starts 60 days after the full payment is received by
Westland Sales.
*IMPORTANT!
This chart should be used ONLY as a guide and DOES NOT supersede the
Warranty Statement. For complete information, refer to the Warranty
Statement that came with the appliance.
Refer to this page for a brief summary of the Product Warranties available by Splendide.
Warranty Guide*

General Information 
Model Number WD2100 WD2000S WDC6200CEE WDC5200
COLOR White White White White
DRYER TYPE Vented Vented Ventless Ventless
ELECTRICAL REQ.
Max. Current 13A 13A 13A 13A
Rated Current 15 A 15 A 15 A 15 A
Voltage 120V 120V 120V 120V
Frequency 60Hz 60Hz 60Hz 60Hz
Heating Power 1300W 1300W 1300W 1300W
GALLONS WATER/Reg. Cotton
Heavy Duty Cycle*
7.5 Gal. 7.5 Gal. 7.5 Gal. 7.5 Gal.
CAPACITY
Wash 12 lb. 10 lb. 12 lb. 10 lb.
Dry 8 lb. 6 lb. 8 lb. 6 lb.
MAX SPIN SPEED 1200 RPM 1200 RPM 1200 RPM 1200 RPM
Height 33 1/4” 33 1/4” 33 1/4” 33 1/4”
Width 23 1/2” 23 1/2” 23 1/2” 23 1/2”
Depth 23 3/8” 22 3/16” 24 1/4” 18 1/4”
WEIGHT 161 lb. 150 lb. 161 lb. 139 lb.
PROGRAMS
Wash 9 Cycles 9 Cycles 9 Cycles 9 Cycles
Dry 3 Cycles 3 Cycles 3 Cycles 3 Cycles
WASH TEMP OPTIONS 77 7 7
SPECIAL WASH OPTIONS 5 buttons 5 buttons 5 buttons 5 buttons
*Avg. wash water use is 9-16 gal/wash load. Water usage varies depending on load size and fabric type.
NOTE: WDC6200CEE and WDC5200 models have condenser (ventless) drying systems. Condenser drying
systems use 5 gallons of cold water per hour during the dry cycle.
The following is a list of product specifications for the Splendide Models covered in this Training Guide.
Washer-Dryer Specifications

General Information

Important safety messages can be found in this manual and on
the appliance. Always read and obey all safety messages.
This is a safety alert symbol.This symbol
alerts you to potential hazards that can kill or
hurt you and others. All safety messages will
follow the safety alert symbol and the word
“WARNING.”
The safety messages will tell you what the potential hazard is,
tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
!
ELECTRICAL SHOCK HAZARD
Plug washer-dryer into a
grounded 3 prong outlet.
Do not remove ground prong.
Do not use adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in death,
fire, or electrical shock.
WARNING
!
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing.
Replace all panels before operating.
Failure to do so can result in death
or electrical shock.
WARNING
!
EXCESSIVE WEIGHT HAZARD
Use two or more people to move
and install the washer-dryer.
Failure to do so can result in back
or other injury
WARNING
!
Electrostatic Discharge (ESD)
Sensitive Electronics
ESD problems are present everywhere. ESD may damage or
weaken the electronic control assembly. The new control assembly
may appear to work well after repair is finished, but failure may
occur at a later date due to ESD stress.
• Use an antistatic wrist strap. Connect the wrist strap to a green
ground connection point or unpainted metal in the appliance;
or touch your finger repeatedly to a green ground connection
point or unpainted metal in the appliance.
• Avoid touching electronic parts or terminal contacts. Handle
the Module Board by the plastic housing ONLY.
Your safety is important. Read this section before you continue.
IMPORTANT General Safety Information

Installation Information 
Installation Information
Installation Requirements
Tools and Parts
Assemble the necessary tools and supplies before beginning the
washer installation.The parts supplied are in the drum.
Tools needed for installation:
Wrench, Screwdriver, 13mm Socket/Ratchet
Parts Supplied
U-Clamp Transit Bolt Hole Plugs (4)
If You Have You’ll Need to Buy
No access to Hot/Cold
water hookups
Splendide Faucet Adapter Kit, Part
No.154187104A (8ft , 2.4m)
Vented Drying
Model
SplendideVent Kit, Part No. VI-422,VID-
401, or similar
Water Damage
Concerns
Splendide Drain-A-Way Pan, Part No. PI-22,
PI-24, or similar
Floor Drain Siphon break kit (Sold at hardware stores)
Disposer Drain “Y”connector (Sold at hardware stores)
(Continued on the next page)
Location
Selecting the proper location for the washer-dryer improves
performance and minimizes noise. Proper installation is your
responsibility.
The washer-dryer can be installed under a counter, in a closet, in an
alcove, or in a recessed area with minimum installation clearances
of 0”sides, 1”front/back.
You’ll Need
• A water heater set to deliver 120°F (49°C) water to the washer
• A grounded electrical outlet located within 6 ft. (1.8 m) of
where the power cord is attached to the back of the washer. (See
“Electrical Requirements.”)
• Hot and cold water faucets located within 8ft. (2.4 m) of the hot
and cold water fill valves, and water pressure of 7.5-100 psi.
• A solid, level floor that can support at least 280 lbs. (127 kg). DO
NOT install on carpet.
• RV/Marine Installations: Position the machine over the axles
or mid-ship and block-in to prevent extreme movement.
• Vented models: Rigid or flex/metal dryer ducting.The washer-
dryer MUST be exhausted to the OUTSIDE. Exhaust ducts should
be as short and straight as possible and must slope downwards
and away from the machine.The exhaust duct must end with
an approved exhaust vent hood with swing out damper(s) or
tailpiece with louvers.
Check these location, plumbing and electrical installation requirements for a proper washer-dryer installation.

Installation Information

Undercounter Install Requirements
The dimensions shown are for the minimum spacing allowed.
Recessed Area/Closet Install Requirements
The dimensions shown are for the minimum spacing allowed.
23-1/2 in.
(59.7 cm)
0 in.
(0 cm)
0 in.
(0 cm)
0 in.
(0 cm)
33-1/4 in.
(84.5 cm)
*Depth dimension varies with model.
18-1/4 to
24 1/4 in.*
(46.4 to 61.6 cm)
1 in.
(2.54 cm)
1 in.
(2.54 cm)
33-1/4 in.
(84.5 cm)
23-1/2 in.
(59.7 cm)
18-1/4 to 24 1/4 in.*
(46.4 to 61.6 cm)
*Depth dimension varies with model.
15 in.
(38 cm)
Washer-Dryer Dimensions
Additional spacing should be considered for:
• Ease of installation and servicing.
• Additional clearances might be required for wall, door and floor
moldings.
• If cabinet door is installed, a minimum of 8 sq. in. should be
provided for make up air. Louvered doors with equivalent air
openings are acceptable.

Installation Information 
Drain System Requirements
The washer-dryer can be installed using the standpipe drain
system, floor drain system or the sink drain system.To prevent
siphoning, the outlet end of the drain hose MUST always be 20”
(50.8 cm) above the base of the machine. Not more than 6”(15.24
cm) of the drain hose should be inserted into the drain pipe.
The standpipe drain requires a minimum diameter standpipe of
1-1/4”(3.2 cm).The minimum carry-away capacity can be no less
than 7 gal (26.5 L) per minute.
The top of the standpipe must be at least 25 in. (62 cm) high and
no higher than 34”(86 cm) from the bottom of the washer.
The floor drain system requires a siphon break that may be
purchased separately.
The sink drain system connected to a garbage disposer requires a
“Y”connector (sold separately.
A & B = 25" (62 cm) min. / 34" (86 cm) max.
Floor Standpipe Wall Standpipe
A
B
20" (50 cm) min.
with an air break
25" (62 cm) min.
34" (86 cm) max.
6" max.
Standpipe
U-Clamp
20" (51.8 cm) min.
34" (86 cm) max.
Standpipe
"Y" Tail Piece
This connection MUST be
before drain trap and at
least 20" (50.8 cm) above
the floor where washer will
be installed.
Cable tie
Floor Standpipe w/ "Y" Branch Tail Piece
Fig. 7
25" (62 cm) min.
with an air break
Laundry Sink Drain
Sink Drain W/ "Y" Branch Tailpiece
Faucet Adapter Kit, Part No.
154187104A
Optional
• The Splendide Faucet Adapter Kit,
Part No. 154187104A
• Supplies water from the faucet
and discharges water directly
into the sink.
• Designed for installations where
washer-dryer hookups are not
available.
(Continued on the next page)

Installation Information

Electrical Requirements
• A 120-volt, 60-Hz., AC-only, 15 or 20-amp, fused electrical
supply is required.Time-delay fuse or circuit breaker is recom-
mended. It is recommended that a separate circuit serving only
this appliance be provided.
• This washer-dryer is equipped with a power supply cord having a
3-prong ground plug.
• To minimize possible shock hazard, the cord must be plugged
into a mating, 3-prong, ground-type outlet, grounded in ac-
cordance with local codes and ordinances. If a mating outlet is
not available, it is the personal responsibility and obligation of
the customer to have the properly grounded outlet installed by a
qualified electrician.
• If codes permit and a separate ground wire is used, it is recom-
mended that a qualified electrician determine that the ground
path is adequate.
• Do not ground to a gas pipe.
• Check with a qualified electrician if you are not sure the washer
is properly grounded.
• DO NOT use an extension cord.
• Do not have a fuse in the neutral or ground circuit.
• DO NOT install or store this appliance where it will be exposed to
weather or in an area where gasoline or other flammables are
stored.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of a malfunc-
tion, or breakdown, grounding will reduce the risk of electric
shock by providing a path of least resistance for electric
current.This appliance is equipped with a cord having an
equipment grounding conductor and grounding plug.The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances. DO NOT modify the plug provided with
the appliance. If it will not fit the outlet, have the proper outlet
installed by a qualified electrician.
WARNING: Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you
are in doubt as to whether the appliance is properly
grounded.
ELECTRICAL SHOCK HAZARD
Plug washer-dryer into a
grounded 3 prong outlet.
Do not remove ground prong.
Do not use adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in death,
fire, or electrical shock.
WARNING
!

Installation Information 
Installation Instructions
Remove the Transit Screws/Spacers
First, position the washer so that the rear of the unit is within
approximately 3 feet (90 cm) of the final location.There are 4 bolts
in the rear panel of the washer that support the suspension system
during transportation.
1. Using a 13mm socket, loosen each of
the bolts.
2. Once loosened, pull out the bolt,
including the rubber grommet and
the plastic spacer covering the bolt.
3. Once all 4 bolts are removed, close the holes with the transit
bolt hole plugs (provided).
4. Keep the bolts, rubber grommets and plastic spacers in a safe
place.These items should be reinstalled if the machine is
transported in the future.
Route the Drain Hose
Proper routing of the drain hose protects your floors from damage
due to water leakage. Carefully read and follow these instructions.
The drain hose is connected to the washer:
To prevent drain water from going back into the washer:
• Do not straighten the drain hose, and do not force excess drain
hose into the standpipe. Hose should be secure, but loose
enough to provide a gap for air.
• When routing the drain hose through cabinets or walls, use a
protective material such as electrical tape to cover sharp edges
that could damage the hose.
Connect the Inlet Hoses
Before connecting any hoses, run the faucets until the water is clear
to remove any debris. Make sure the drum is empty.
1. Connect the angled ends of the hoses to the inlet valves at the
back of the machine (20mm threads). Screw on the couplings
EXCESSIVE WEIGHT HAZARD
Use two or more people to move
and install the washer-dryer.
Failure to do so can result in back
or other injury
WARNING
!
Drain Hose
(Continued on the next page)
Follow these instructions in order to prevent installation errors and to assure proper washer-dryer operation.

Installation Information

by hand until they are seated on each gasket.
2. Attach the hose connected to the‘H’valve to the hot water
faucet. Screw on the coupling by hand until it is seated on the
gasket. DO NOT OVERTIGHTEN.
3. Attach the hose connected
to the‘C’valve to the cold
water faucet. Screw on the
coupling by hand until it is
seated on the gasket. DO
NOT OVERTIGHTEN.
4. Turn on the water faucets
and check for leaks.
Secure the Drain Hose
1. Drape the power cord over the washer top.
2. Secure the drain hose to the laundry tub leg or standpipe with a
strap or cable-tie.
3. Use the U-Clamp (provided) and insert the drain hose into the
standpipe or sink. DO NOT force excess drain hose into
the standpipe. There should be only 6”of drain hose
in the stand pipe.
Level the Washer-Dryer
Properly leveling the washer-dryer, prevents excessive noise and
vibration.
1. Tilt the machine back, leaning it
against the wall.
2. Adjust the legs up or down to
ensure the washer is resting
solid and does not rock side-to-
side or front-to back when the
machine is upright.
HC
20" (50 cm) min.
with an air break
25" (62 cm) min.
34" (86 cm) max.
6" max.
Standpipe
U-Clamp
IMPORTANT!
Replace the inlet hoses after 5-years of use to reduce the risk
of hose failure. Record hose installation or replacement dates
on the hoses for future reference. Periodically inspect and
replace hoses if bulges, kinks, cuts, wear, or leaks are found.

Installation Information 
Install Dryer Ducting WD2100/WD2000S
These models must be vented to the outside. Proper routing
of the dryer ducting increases drying efficiency and prevents
safety hazards.
1. The rigid or flex/metal duct-
ing should slope downward
and away from the machine.
After determining the
shortest, straightest duct-
ing route, cut a 4”diameter
hole through the wall to the
outside.
2. Follow the manufacturers
instructions to install a louvered vent or flap and tailpiece
(sold separately) to the wall.
3. Use duct tape or screw
clamps to secure the duct-
ing to the tailpiece and
to the vent flange on the
back of the machine.
Vent
Flange
ELECTRICAL SHOCK HAZARD
Plug washer-dryer into a
grounded 3 prong outlet.
Do not remove ground prong.
Do not use adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in death,
fire, or electrical shock.
WARNING
!
Complete the Installation
• Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. (See“Electrical Requirements.”)
• Check to be sure all parts are now installed. If there’s an extra
part, go back through the steps to see which step was skipped.
• Check to be sure you have all your tools.
• Dispose/recycle all packaging materials.
• Check to be sure all water faucets are on.
• Check for leaks around faucets and inlet hoses.
• Plug into a grounded 3-prong outlet.
• Slide the washer-dryer to it’s final location and confirm that it’s
level.
• Read“Use & Care Manual”
To test and clean the washer, measure 1 to 2 tbsp. of powdered
High Efficiency (HE) detergent.
• Pour the detergent into the
dispenser.
• Select EXPRESS in the COTTON
HEAVY DUTY CYCLE.
• Then press ON. Allow the
washer to complete one full
cycle. Splendide All-Natural Premium
HE Laundry Powder, Part No.
1005 - Available from Splendide
Splendide VI-422 Vent Kit


NOTES:

Theory of Operation 
Theory of Operation
Introduction
The water system consists of the hot and cold water inlet valves and the dispenser distribution system
along with a traditional pressure switch.
Water Inlet Valves
The hot and cold water inlet valves are located at the back, top-left of the washer.These valves receive a
control signal from the Module Board to manage the temperature of incoming water.The temperatures
are determined by the specific wash temperature selected. (See chart on next page)
Dispenser Distribution System
All wash and rinse water is introduced into the drum through a Dispenser Distribution System that di-
verts the incoming water to one or more of the follow water inlet modes: Detergent Dispensing, Bleach
Dispensing, Fabric Softener Dispensing. The dispenser drawer has three separate compartments (plus
one removable bin) for adding laundry products to the wash load. These compartments are:
1. Prewash Detergent (w/re-
movable Bleach Bin)
2. MainWash Detergent
3. Fabric Softener Compartment
All of the water flows through
the dispenser assembly. Laundry
products are diluted and
dispensed automatically at the
proper time during the wash cy-
cle. Refer to“Use and Care Guide”
that came with the appliance for
proper use of laundry aids.
The Splendide Front-LoadingWasher-Dryer models present many new features and characteristics that
are different from previous models. In addition to the introduction of electronic controls, the washer-
dryer contains a number of unique operating features designed to offer extremely high water and
energy conservation while increasing fabric cleaning results.
Water System

Theory of Operation

Pressure Switch
The pressure switch is located in the top, right-front corner of the washer. This switch senses the water
level in the drum.The control signal from the pressure switch is sent to the Module Board and is used to
determine the amount of water introduced into the drum during the wash cycle.
Pressure Switch
WASH TEMP Knob Position Wash Temp.*
HOT (Red) 1:30 140°F / 60° C
3 o’clock 131°F / 55° C
WARM (Grey) 4:30 122°F / 50° C
6 o’clock 104°F / 40° C
7:30 95°F / 35° C
COLD (Blue) 9 o’clock 86°F / 30° C
10:30 FROM COLDVALVE ONLY
12 o’clock FROM COLDVALVE ONLY
*NOTE: Actual wash water temperatures may vary depending on the
temperature set at the water heater. Rinse temperatures are ALWAYS COLD.