Crystal Quest CQE-UV-00101 Operating instructions

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Crystal Quest®UltraViolet Disinfection System
INSTALLATION AND OPERATION GUIDE
ONLINE WARRANTY INFORMATION
CrystalQuest.com/warranty.html
COMPONENT S
Copyright 2018
Crystal Quest®
All rights reserved
MADE IN THE USA
MODELS:
CQE-UV-00101 1 GPM CQE-UV-00106 36 GPM
CQE-UV-00102 6 GPM CQE-UV-00107 48 GPM
CQE-UV-00103 8 GPM CQE-UV-00108 60 GPM
CQE-UV-00104 12 GPM CQE-UV-00109 72 GPM
CQE-UV-00105 24 GPM CQE-UV-00110 84 GPM

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IMPORTANT INFORMATION
TABLE OF CONTENTS
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• A qualied licensed plumber should install this Ultraviolet (UV) Disinfection System. Not using the service of a qualied
plumber could void warranty.
• Inspect the carton and Ultraviolet Disinfection System for evidence of rough handling and concealed damages. If contents
appear damaged, ask driver or contact the carrier for a damage claim form to ll out. Notify shipper immediately.
• Remove components from the shipping carton. Check that all installation parts and hardware are present.
• Make a complete inspection of the UV Disinfection System to ensure that:
a) there are no physical damages to the system,
b) all accessories are present,
c) and the system is clean and dust free.
Read all instructions, specications, cautions, and warnings before installing and using your water lter system.
• Intended for indoor use only. When storing the unit, drain all water from it and disconnect it from water supply.
• The use of attachments not recommended or sold by the manufacturer/distributor may cause an unsafe condition.
Installation errors can cause property damage. Crystal Quest®assumes no liability whatsoever for systems improperly
installed or those installed by someone other than a licensed plumber or qualied contractor.
• Use the system on a potable, safe-to-drink, COLD water supply only.
• Do not use the system where water is microbiologically unsafe or with water of unknown quality.
• Turn the cold water line off while installing the system.
• When installation is complete, recheck the system to ensure there are no leaks or drips.
• The UV system should be installed to meet local, state and federal plumbing codes and health department rules and
regulations.
• All water treatment installations must conform to local plumbing, electrical and sanitation codes. These codes are
established for your protection. Check with your local public works department for current plumbing codes.
• Do not use non-Crystal Quest®replacement cartridges.
• Do not use non-Crystal Quest®parts or modify/tamper with unit.
Important Information ...........................................................................................................................2
Safety Precautions .................................................................................................................................3
Water Conditions ...................................................................................................................................3
Diagram of UV Lamp .............................................................................................................................4
Installation/Location ..............................................................................................................................4
Installation Instructions .........................................................................................................................5
UV Installation (Whole House) ..............................................................................................................6
UV Installation (Other) ...........................................................................................................................6
Operation and Specications Chart ......................................................................................................6
Operation and Maintenance .................................................................................................................7
Quartz Sleeve Replacement and/or Cleaning .......................................................................................7
One-Year Limited Warranty ...................................................................................................................8
OPERATING SPECIFICATIONS:
Pressure Range: 30-60 psi (2.1-4.1 bar)
Temperature Range: 40-85°F (4.4-29.4°C)
Optimum Service Flow: 1-84 gpm (3.78-318 lpm)
The system should be installed by a licensed plumber in any
state or country. Specically, the following states require
a licensed plumber OR allow a state-registered installer or
contractor to install your water lter system: AR, CA, GA, KS,
MA, MI, MN, OK, RI, SC, SD, TX, VT, and WI.

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WATER CONDITIONS
SAFETY PRECAUTIONS
Feedwater quality is extremely important for the optimum performance of your UV Disinfection System. The following
levels are recommended for installation:
• Turbidity: < 1 NTU
• Hardness*: < 7 gpg (120 mg/L)
• Iron: < 0.3 ppm (0.3 mg/L)
• Manganese: < 0.05 ppm (0.05 g/L)
• Tannins: < 0.1 ppm (0.1 mg/L)
• UV Transmittance: > 75% (call for recommendations on applications where UVT < 75%)
* Where total hardness is less than 7 gpg, the UV Disinfection System should operate efciently provided the quartz
sleeve and/or sensor probe is cleaned periodically. If total hardness is over 7 gpg, the water should be softened.
If your water contains levels in excess of those mentioned above, proper pre-treatment is recommended to correct these
water problems prior to the installation of your UV Disinfection System. These water quality parameters can be tested
by your local dealer or by most private analytical laboratories. Proper pretreatment is essential for the UV Disinfection
System to operate as intended.
Water testing by an independent third-party lab will attest to microbiologically toxic-free disinfected water. California
residents are advised to have their water tested to ensure the water lter system is in compliance with Proposition 65.
WARNING – To guard against injury, basic safety precautions should be observed, including the following:
• Read all instructions, specications, cautions, and warnings before installing and using your UV Disinfection System.
Learn the specic details regarding installation and use. Failure to follow them could cause serious property damage.
DANGER – To avoid possible electric shock, special care should be taken since water is present near electrical equipment.
Carefully examine the UV Disinfection System after installation. It should not be plugged in if there is water on parts not
intended to be wet.
• The outlet to plug in the UV Disinfection System must be within reach of the power cord. Do not use an extension cord.
Extension cords that are too long or too light do not deliver sufcient voltage to the unit and could present a safety
hazard. If an extension cord is necessary, a cord with a proper rating should be used. A cord rated for less amperes or
watts than the disinfection system rating may overheat. Care should be taken to arrange the cord so that it will not be
tripped over or pulled.
• Do not operate the UV Disinfection System if it has a damaged cord or plug, if it is malfunctioning, or if it has been
dropped or damaged in any manner.
• Always disconnect water ow and unplug the disinfection system before preforming any cleaning or maintenance
activities. Never yank the cord to remove from an outlet; grasp the wall plug and pull to disconnect.
NOTE – The UV lamp inside the disinfection system is rated at an effective life of approximately 9000 hours. To ensure
continuous protection, replace the UV lamp annually.
!
Installation must be made within an area
protected from the elements and freezing.
The unit must be protected from rain, dust,
ooding, snow, freezing, and direct sunlight
(the system’s exposure to direct sunlight
may cause algae growth).
Failure to comply will void the warranty.
WARNING: The light given off by this unit
can cause serious burns to unprotected
eyes and skin. Never look directly at a
burning UV lamp. When performing any
work on the UV Disinfection System, always
unplug the unit rst. Never operate the UV
system while the UV lamp is outside of the
UV chamber.

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DIAGRAM OF UV LAMP
INSTALLATION/LOCATION
(CQE-PT-03269)
1 – Gland Nut
(CQE-PT-03270)
2 – Inlet
3 – Outlet
4 – Stainless Steel
Reactor Chamber
(CQE-PT-03268)
5 – O-Rings
(CQE-PT-03150)
6 – Quartz Sleeve
(CQE-PT-03101)
7 – Bulb
(CQE-PT-03267)
8 – Ground Wire
(CQE-PT-03089)
9 – Lamp Connector
10 – Ballast
11 – Power Supply Plug
CAUTION – Electronic ballast must be connected to a grounded outlet (see GFCI) and the lamp connector ground wire connected
to the stainless steel reactor chamber.
• The disinfection system is designed to be mounted horizontally or vertically at the point of use or point of entry depending on
the specic ow rate of the unit (see UV installation diagram, Page 4).
NOTE – The ideal installation is vertical with the lamp connector on top. This prevents water damage from occurring on the lamp
pins and lamp connector (see UV installation diagram, Page 4).
• The ballast should be mounted either above or beside the reactor chamber. This prevents moisture from entering the ballast
enclosure and minimizes the potential for ballast failure.
• The complete water system, including any pressure or hot water tanks, must be sterilized before start-up by ushing with
chlorine (household bleach) to destroy any residual contamination.
• For safety purposes, the UV Disinfection System should be connected to a ground fault circuit interrupter.
• If treating the entire house, install the disinfection system before any branch lines.
• A 5-micron sediment lter must precede the UV Disinfection System. Ideally, the UV Disinfection System should be the last
treatment the water receives before it reaches the faucet.
Test once a month to make sure GFCIs are working properly and are protecting you from fatal shock.
• To test the receptacle GFCI, rst plug a nightlight or lamp into the outlet. The light should be on.
Then, press the “TEST” button on the GFCI. The GFCI’s “RESET” button should pop out and the light
should go out.
• If the “RESET” button pops out but the light does not go out, the GFCI has been improperly wired.
Contact an electrician to correct the wiring error.
• If the “RESET” button does not pop out, the GFCI is defective and should be replaced. If the GFCI is
functioning properly, and the lamp goes out, press the “RESET” button to restore power to the outlet.

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INSTALLATION/LOCATION
1. Carefully remove the UV lamp from the shipping tube, being careful not to touch the “glass” portion with your ngers. The
UV Disinfection System should be mounted in the horizontal position with the inlet/outlet ports facing up. If the system must
be installed in the vertical position, make sure the inlet port is at the bottom of the system. Mount the unit in a clear space
with at least 40” (100 cm) of space at the lamp end to facilitate lamp and/or quartz sleeve removal. Fasten the UV
Disinfection System to a suitable mounting platform with secure fasteners. Apply two turns of thread seal tape around the
port threads to ensure a tight joint.
2. Insert the UV lamp into the quartz sleeve and chamber, making sure the lamp pins are accessible for connection with the lamp
connector cable. Attach the lamp connector to the lamp pins and press rm into gland nut. Mount the UV Disinfection
System with the supplied clamp. If the UV Disinfection System is to be hard plumbed, leave enough clearance in front of the
lamp connector to allow for lamp service (a length equal to the length of the unit should sufce).
3. Various connection methods can be used to connect the water source to the UV Disinfection System; however, union type
connectors are recommended. The use of a ow restrictor device is strongly recommended when installing your disinfection
system, in order that the recommended ow rate not be exceeded. In addition, the use of a bypass assembly is
recommended for emergency use of untreated water when your disinfection system is being serviced.
4. Prior to connecting the power source, check all connections to ensure that they are indeed secure; turn on water supply and
check for any leaks. If satised that there are no leaks, proceed with the followings steps. DO NOT SOLDER CONNECTIONS
WHILE ATTACHED TO THE DISINFECTION SYSTEM. THIS COULD DAMAGE THE O-RING SEALS.
5. To properly ground the stainless steel reactor chamber, attach the green wire coming from the power source to the
grounding lug on the UV chamber. Remove the green cap nut and slide the eyelet connector onto the screw. Fasten the cap
nut to the screw with a 5/16” wrench.
6. The power source provided with your disinfection system must be located within 5 feet of an electrical outlet. DO NOT USE
AN OUTLET THAT CAN BE SWITCHED OFF (ie. A WASTE DISPOSAL OUTLET). Attach the lamp connector to the UV lamp
and press into the gland nut. Plug the ballast into the outlet and ensure the POWER-ON LED is illuminated. NEVER LOOK
DIRECTLY AT THE BURNING UV LAMP. THE LIGHT GIVEN OFF BY THIS UNIT CAN CAUSER SERIOUS BURNS TO
UNPROTECTED EYES AND SKIN. When power is rst applied, th ballast will enter an audible self- test mode.
NOTE – If ballast enters alarm condition, power must be removed for 30 seconds to allow ballast to reset.
NOTE – The UV Disinfection System requires time to reach its full operating capacity. Allow the disinfection system to operate 3-5
minutes prior to use. In addition, open the faucet and allow water to run through the UV Disinfection System for 2-3 minutes to
clear any air or debris. When using a reverse osmosis (RO) application, run the water for 30-45 seconds.
NOTE – When the UV unit is returned to service after being on bypass, the complete water system must be resterilized with
chlorine (household bleach) to destroy any contamination that may have entered the distribution system while on bypass.

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UV INSTALLATION (WHOLE HOUSE)
UV INSTALLATION (OTHER)
(UV PLACEMENT IS OPTIONAL BASED ON WATER FEED SOURCE.)
BYPASS
SHUT OFF
VALV ESHUT OFF
VALV E
COLD WATER
HOT WATER
WATER METER
WATER SUPPLY
OUTSIDE TAP
WATER
OPTIONAL
SHUT OFF
VALV E
SHUT OFF
VALV ESHUT OFF
VALV E
ULTRAVIOLET
BULB
OPTIONAL
SHUT OFF
VALV E
PRE-FILTER
POST- FILTER
ULTRAVIOLET
BULB
WATER HEATER TANNINSOFTENER
BRINE TA NK
For a P.O.E. system installation, refer
to the “Point of Entry Whole House
Water Filter System Installation and
Operation Guide”.
Download a copy from
www.CrystalQuest.com/whole-
house-water-lters.htm.
Pipe, shut-off valves, and ttings are
not provided by Crystal Quest®.
Triple Undersink with a
1 GPM Ultraviolet Water Sterilizer System
CQE-US-00325
Thunder Reverse Osmosis® / Ultrafiltration
3000C with 1 GPM Ultraviolet Water
Sterilizer System
CQE-RO-00103
Point-of-Use Bottleless Water
Cooler with 1 GPM Ultraviolet
Water Sterilizer System
CQP-WC-05901
MODEL WATTS ELECTRICAL
VOLTS
ELECTRICAL
Hz
OUTPUT
POWER
HOUSING
MATERIAL SS
DOSAGE
uW/cm2
INLET/OUTLET
PORT SIZE
MNPT
AUDIBLE
LAMP
FAILURE
MAXIMUM
PRESSURE
LBS
CQE-UV-00101 1 GPM 11W 110-240 50-60 50mA 304# >30000 ¼” YES 85
CQE-UV-00102 6 GPM 25W 110-240 50-60 113mA 304# >30000 ½” YES 100
CQE-UV-00103 8 GPM 30W 110-240 50-60 136mA 304# >30000 ½” YES 100
CQE-UV-00104 12 GPM 55W 110-240 50-60 250mA 304# >30000 ¾” YES 100
CQE-UV-00105 24 GPM 110W 110-240 50-60 500mA 304# >30000 1” YES 100
CQE-UV-00106 36 GPM 165W 110-240 50-60 750mA 304# >30000 1” YES 100
CQE-UV-00107 48 GPM 220W 110-240 50-60 1A 304# >30000 1.5” YES 100
CQE-UV-00108 60 GPM 275W 110-240 50-60 1.25A 304# >30000 2” YES 100
CQE-UV-00109 72 GPM 330W 110-240 50-60 1.5A 304# >30000 2” YES 100
CQE-UV-00110 84 GPM 440W 110-240 50-60 2A 304# >30000 2.5” YES 100

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OPERATION AND MAINTENANCE
QUARTZ SLEEVE REPLACEMENT AND/OR CLEANING
NOTE – PRIOR TO PERFORMING ANY WORK ON THE DISINFECTION SYSTEM, ALWAYS DISCONNECT THE POWER SUPPLY
FIRST.
1. Regularly inspect your disinfection system to ensure that the UV lamp is operating.
2. Replace the UV lamp with a new lamp after one year of continuous use to insure a high bacteria and virus kill rate.
NOTE – The UV lamp should be ON continuously. Repeatedly turning the lamp on and off will severely shorten the lamp life and
allow bacteria to pass through without being affected by the UV.
TO REPLACE the UV lamp, rst disconnect power. Disconnect the lamp connector by carefully separating it from the gland nut
(use the aid of a slot screwdriver, if required). Disconnect lamp connector from lamp and carefully remove the UV lamp. Replace
the new lamp, being careful not to touch the new UV lamp “glass” with your ngers as oils may impair UV transmission. If contact
does occur, clean lamp with alcohol and reconnect lamp connector. Carefully replace lamp into stainless steel chamber. Press lamp
connector into aluminum gland nut. Plug power source into outlet. Verify POWER-ON LED is illuminated and audible ballast start-
up sequence operates.
If the water contains any hardness minerals (calcium or magnesium), iron or manganese, the quart sleeve will require periodic
cleaning. To remove the quartz sleeve, rst remove the UV lamp (see instructions on replacing quartz sleeve) and follow these
steps:
1. Shut off water supply and drain all lines.
2. Remove the lowest connection on the disinfection system and drain the UV chamber (use a small bucket under the unit to
prevent a spill).
3. Remove gland nuts from chamber (do not allow quartz sleeve to fall).
4. Carefully remove O-rings from the quartz sleeve. As the O-rings may tend to adhere to the quartz sleeve, it is recommended
to replace the O-rings annually.
5. Clean the quartz sleeve with a cloth soaked in vinegar or some other mild acid and then rinse.
6. Reassemble to quartz sleeve in the UV chamber, allowing the sleeve to protrude an equal distance from both ends of the UV
chamber.
7. Wet the O-rings and slide onto each end of the quartz sleeve, then reassemble the gland nuts (hand tight is sufcient).
8. Retighten all connections, turn on water and check for leaks.
9. Reinstall the UV lamp and lamp connector as per prior instructions.
10. Plug in ballast and verify the POWER-ON LED is illuminated and ballast power-up sequence operates.
NOTE – IF THE SYSTEM IS PUT ON A TEMPORARY BYPASS OR IF IT BECOMES CONTAMINATED AFTER THE DISINFECTION
SYSTEM, IT WILL BE NECESSARY TO SHOCK THE SYSTEM WITH HOUSEHOLD BLEACH FOR A FULL 20 MINUTES BEFORE
RESUMING THE USE OF THE WATER.
1. Mineral deposits and sediment may accumulate on the quartz sleeve,
decreasing UV output. Good maintenance of ltration equipment will
reduce the accumulation of residues. If necessary, remove the quartz
sleeve after a few months and clean with a commercially available
scale remover (CLR, Lime-Away, etc.) and lint free cloth. Repeat the
process as often as necessary to keep the quartz sleeve clean.
2. Disconnect power to remove the quartz sleeve. Disconnect the UV
lamp and remove from the UV chamber. The sleeve can be removed
in the same manner as the UV lamp (through the end of the
disinfection system) or by removing the entire cell.
3. Remove the aluminum gland nuts and the two O-ring seals.
4. Carefully slide the quartz sleeve out of the chamber (either side),
being careful not to let the end drop inside the chamber which
could accidentally crack the quartz. When reassembling the quartz
sleeve, make sure the sleeve protrudes an equal distance at each end
of the cell.
5. Wet the O-rings with water with any non-petroleum oil and slide onto
each end of the sleeve.
6. Reinstall the gland nuts and hand tighten to achieve a watertight seal.
7. Install the lamp and connect the lamp connector. Press the connector
into the gland nut. Slowly turn on water and verify there are no leaks.
Reconnect to power source.

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CRYSTAL QUEST® warrants your CRYSTAL QUEST® UltraViolet Disinfection System for one year from the date of purchase
against all defects in materials and workmanship when used in compliance with the manual. This warranty does not include
replacement cartridges unless defective upon receipt. CRYSTAL QUEST® disclaims all implied warranties including, without
limitation, warranties of merchantability and tness for a particular purpose. If for any reason the product proves to be
defective within one year from the date of purchase, please call for assistance. This warranty gives you specic legal rights
and you may have other legal rights which vary from state to state. CRYSTAL QUEST® assumes no responsibility for incidental
or consequential damages, for damages arising out of misuse of the product, or the use of any unauthorized attachment.
Some states do not allow the exclusion or limitation of implied warranties or incidental or consequential damages; therefore,
the above limitations or exclusions may not apply to you. Should service be required during or after the warranty period or
should you have any questions regarding how to use your CRYSTAL QUEST® UltraViolet Disinfection System, please contact
our Technical Support Department at [email protected]om, Monday through Friday, 9 AM to 5 PM Eastern Time.
KEEP THIS MANUAL FOR FUTURE REFERENCE AND UNIT
MAINTENANCE
Online warranty information
http://crystalquest.com/warranty.htm
Product design is subject to change without notice.
For further assistance, contact your Crystal Quest dealer
or visit us at www.crystalquest.com
To view the latest edition of the UltraViolet Disinfection System Guide, visit
CrystalQuest.com
Please note all drawings, pictures, colors and sizes are approximate
for illustrative purposes only and may not exactly resemble the end
product.
ONE-YEAR LIMITED WARRANTY
YOUR PURCHASE INFORMATION
Plumber’s
Name
Plumber’s
Address
Plumber’s
Telephone
Please record the information below for your future reference
UV REPLACEMENT LAMPS
CQE-UV-03101 1 GPM
CQE-UV-03103 8 GPM
CQE-UV-03102 6 GPM
CQE-UV-00101 1 GPM CQE-UV-00103 8 GPM
CQE-UV-00102 6 GPM CQE-UV-00104 12 GPM
CQE-UV-03104 12 GPM
CQE-UV-00106 36 GPM CQE-UV-00109 72 GPM
CQE-UV-00105 24 GPM
CQE-UV-00108 60 GPM
CQE-UV-00107 48 GPM CQE-UV-00110 84 GPM