Curtis ALPHA 1X User manual

ALPHA AUTOMATIC
COFFEE BREWERS
Wilbur Curtis Co., Inc.
-
S E R V I C E M A N U A L
INCLUDES THE FOLLOWING UNITS:
ALPHA 3X ALPHA 3XR ALPHA 3XL
ALPHA 2X ALPHA 1X ALPHA 6X
Carton Contents
Automatic Coffee Brewer . . . . . . . . . . .
Brewcone . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Filters . . . . . . . . . . . . . . . . . . . . . . . .
Elbow Fitting, 3/8 X 1/4 Flare . . . . . . . . . .
1
1
25
1
Qty Item PartNº
Alpha
WC-3621
CR-10
WC-2401
Table of Contents
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . .
Coffee Requirements . . . . . . . . . . . . .
Coffee Brewing . . . . . . . . . . . . . . . . . .
Maintenance & Cleaning . . . . . . .
Trouble Shooting . . . . . . . . . . . . . . .
Illustrated Parts, Alpha 3X . . . . . . .
Parts List Alpha 3X . . . . . . . . . . . . . .
Parts List Alpha 3XR, 3XL, 2X, 6X . .
Illustrated Parts, Alpha 3XR & 3XL . . .
Illustrated Parts, Alpha 2X . . . . . . . . .
Illustrated Parts, Alpha 6X . . . . . . . . .
Wiring Diagram, Alpha 3X, 3XR, 3XL
Wiring Diagram, Alpha 2X . . . . . . . . .
Wiring Diagram, Alpha 1X . . . . . . . . .
Warranty . . . . . . . . . . . . . .
1
1
2
3
4 - 5
6 - 7
8 - 9
9
10
11
11
12
13
14
Back Cover
WILBUR CURTIS CO., INC.
6913AccoSt.,Montebello,CA90640-5403USA
Phone:[phone] Fax:[phone]
TechnicalSupportPhone:800/995-0417(M-F5:30A-4:00PPST) E-Mail:[email protected]
WebSite:www.wilburcurtis.com

ALPHA X
The Alpha X series of automatic coffee brewers require installation to be in compliance with all local water
and electrical power codes. The Alpha is designed to brew 12 cups at a time. The Alpha 3X, 3XL and 3XR
have three warmer plates that allow up to three decanters to be kept at serving temperature. The hot
water faucet lets you draw hot water for tea, instant soups, chocolate drinks or cup meals - even during
brew cycle.
Figure 1. Alpha Brewing System, Basic Components.
WARMERPLATES
WATERLEVEL
PROBE
THERMOSTAT
DUMP VALVE
HOTWATER
FAUCET
SPRAYHEAD
BREWCONE
HEATINGTANK
12CUPDECANTER
WATERINLET
VALVE
WARMERPLATE












[ 1 ]
SET-UP INSTRUCTIONS
1. WATERCONNECTION:A 3/8"NPTx 1/4"flareelbow fittingissupplied withthisbrewerforthe
waterlineconnection.Use1/4"coppertubingandflarenuttohookupyourwatersourcebehind
themachine.Itisimportanttouseagoodwaterfilterinthesystembeforewaterentersthe
Alphabrewer.
CAUTION: Do not connect this brewer to hot water line. Inlet valve is not rated
for hot water! Do not connect to water softener system.
2. Removethetopcoverandlidfromtheheatingtank.Byhand,fillheatingtankwithwateruntil
heatingelementissubmerged.
3. Locatethethermostat (seefigure1).Twistthe thermostatstemclockwiseas far asitwillgo.
4. Replacetheheatingtanklidandtopcover.
5. Plug the powercord into a 115 VAC electrical outlet.
6. TurnonpowerattheON/OFFpowerswitch(frontpanel).Atthistime,iftheheatingtankwasnot
completelyfilled,theautomaticliquidlevelcontrolwillrefillthetank.
7. Allowaboutfifteenminutesforthewaterintheheatingtanktocomeuptopropertemperature.
TheREADYTOBREWlightwillturnonwhentheinitialwarm-uphascompleted.Theunitisnow
readytobrew.Becausewaterexpandswhenheated,theremaybeaslightoverflowdischarge
atthistime.
8. Althoughthisbrewerhasbeenthoroughlytestedandcleanedatthefactory,wesuggestthatyou
runseveralbrewcyclesofjusthotwatertoflushthewaterlinesofanyairthatmayaffectbrew
volume.
TheAlphacoffeebrewerwillproduceexcellentresultsusingmostgradesof
coffeeavailablefromyourcoffeedistributor.Coffeesupplierscanprovide
coffeeinconvenientpre-measuredenvelopes.
The Alpha coffee brewer is designed for ground coffee; freeze dried or
liquidcoffeeproductswillnotwork.
TheWilburCurtisCompanymanufacturesbulkcoffeedispensers(Models
MCD-7orMCD-7G)thatconsistentlydispensegroundcoffeeinselected
amounts.
COFFEE REQUIREMENTS
Figure2.MCD-7GCoffee
Dispenser

[ 2 ]
1. Place a paper filter into the brew cone.
Pour ground coffee into the filter.
2. Slide the brew cone into place. When pushed in against the stop,
the brewcone fits into the slide rails and centers
it under the sprayhead.
3. Place a clean coffee decanter on the warmer plate.
4. To start brewing, push in the momentary brew switch,
located on the front panel. The brew cycle will take
approximately three minutes to complete.
5. The warmer plates keep the coffee at serving temperature.
To activate the warmers, push the desired warmer switch,
located on the front panel.
COFFEE BREWING
l FOLLOWALLBREWINGANDWARMINGINSTRUCTIONS.
l HOTCOFFEE!ALLOWBREWCONETOFINISHDRIPPING.
l USEONLYCURTISAPPROVEDACCESSORIES.
WARNING
TO HELP AVOID PERSONAL INJURY:

MAINTENANCE & CLEANING OF BREWER
RegularandpreventivemaintenanceisessentialinkeepingyourAlphasystemlookingandworking
likenew.
CAUTION When cleaning your Alpha System, do not use cleansers, bleach liquids, powders or any
other substance that contains chlorine. These products promote corrosion and will pit the stainless
steel. USE OF THESE PRODUCTS WILL VOID WARRANTY.
PREVENTIVE MAINTENANCE
1. Removethe sprayhead from thebrewerandcleanitonce aweekormoreoftenin heavylime
areas.
2. Clean the faucet seat cup and replace it if cracked or leaking.
3. Theinsideoftheheatingtankshouldbede-limedatleasteverysixmonthsandmoreoftenin
areaswithespeciallyhardwater.
CLEANING
UsingadailyroutineofcleaningtheexternalpartsoftheAlphabrewingsystemshouldmaintainits
newappearanceandbettertastingcoffee.
1. Wipeoffanyspills,dustordebrisfromtheexteriorsurfaces.
2. Cleantheoutsideofthebrewerwithstainlesssteelpolish.Coarseragentsmay scratchthe
machine.
3. Slideoutbrewcone.Rinsethoroughlywithcleanwater.
4. Removethesprayheadandclean.Cleanaroundthedomearea,wipingwithanon-toxiccleaner.
5. Cleanthebrewconerailswithadampclothorbrush.
6. Drythoroughlywithacleancloth.
[ 3 ]

[ 4 ]
POSSIBLE CAUSE SOLUTION
Water line turned off or water filter
clogged.
Coil on Water Inlet Valve has burnt
out.
Grounded Water Level Probe.
Defective Liquid Level Control (LLC)
board.
PROBLEM: Water does not flow into heating tank...
ANY SERVICE DONE ON THIS UNIT MUST BE PERFORMED BY A QUALIFIED SERVICE
TECHNICIAN.
TROUBLE SHOOTING
Disconnect the water line and test for water flow.
Turn machine off. Disconnect wires from water inlet coil
terminals and connect a power cord to the termi-
nals. Plug into a 115V outlet to verify that water flows
through when plugged in and stops when cord is
disconnected. If the valve does not respond to this test,
valve is defective. Replace valve or coil.
When water in the heating tank is below the probe tip, the
tank should be refilling. Pull wire off the probe terminal. If
water starts flowing into the tank, probe may be grounded.
Clean or replace probe.
To reduce the recurrence of grounding, tightly wrap probe
with Teflon tape to 1/8" from tip.
Remove ORANGE wire from probe terminal. Do not allow
wire to touch any electrical parts. Test voltage at terminals
of Water Inlet Coil. This should read 110 to 220 Volts. If
there is no voltage, go to LLC Board. Check board for loose
connections or a bad ground. If this is okay, board is
defective. Replace LLC Board.
Turn power off. Observe water level in tank. If water continues
to fill tank, the valve may need cleaning or you may have a
defective valve. Clean out or replace valve.
Pull wire off from probe terminal. Touch the metal side of
water tank with connector end of wire. If water stops flowing,
probe needs cleaning or replacement.
Liquid Level Control board must be securely grounded to it's
mounting bracket. Check for loose connections. Make sure
there is no voltage present at the inlet valve terminals. If
voltage is present, replace LLC board.
Defective Water Inlet Valve.
Lime deposits on Probe.
Loose or ungrounded Liquid Level
Control (LLC) board.
PROBLEM: Water is overflowing from the heating tank
POSSIBLE CAUSE SOLUTION

[ 5 ]
POSSIBLE CAUSE SOLUTION
Thermostat turned off.
Burned out Heating Element.
Check the thermostat to make sure stem is turned all the way to the
right.
If thermostat is on (closed) you should read 110/120 volts at the
element terminals. Voltage present at these points but no heat,
indicates the element is burned out. Replace it.
PROBLEM: water in tank does not get hot...
POSSIBLE CAUSE SOLUTION
PROBLEM: Water does not spray over coffee...
Remove the spray head from the brewer and inspect for
obstructions. Clean and reinstall.
Remove tank lid. Determine if there is water in the tank. Follow
instructions on page 3, Problem: Water does not flow into Heating
Tank.
Check the brew switch for continuity between terminals 1(white
wire) and 2(blue wire). While pressing the switch. If there is no
continuity or if you have to push the switch three or four times to
read any continuity. Replace the brew switch.
When the timer is activated by the Brew Switch you should read 110
to 120 volts across terminals 6and A of the timer. The RED wire on
terminal 6 supplies power to open the Dump Valve. If you can't read
any voltage across the two terminals, replace the timer.
Check the dump valve coil using a volt meter on the dump valve
terminals. If it is showing 110 to 120 volts but valve does not actuate,
valve is defective; replace the valve.
CloggedSpray Head
No water in Heating Tank.
Defective Brew Switch.
Defective Timer.
Burned out Dump Valve.

[ 6 ]
Figure3. IllustratedPartsList,MainView(Alpha3XShown).
ALPHA3X
ILLUSTRATED PARTS
THIS FIGURE (AND FIG. 4.) SHOW THE
ALPHA3X.ALL OTHERALPHAS ARE
SIMILAR EXCEPT WHERE DETAILED
(FIG. 5, 6 & 7).

Figure4. IllustratedPartsList,DetailBubbles(Alpha3XShown).
ALPHA
ILLUSTRATED PARTS
[ 7 ]
29

[ 8 ]
ALPHA Parts List
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
37
38
39
40
41
43
44
45
46
48
49
DESCRIPTION
PART
NUMBER
INDEX
NUMBER
WC-38310
WC-6205
WC- 517
WC-4505
WC-2977
WC-4320
WC-2922
WC- 604
WC-4436
WC-3958
WC- 130
WC- 129
WC- 128
WC- 202
WC-1809
WC-1806
WC-5477
WC-4213
WC-2936
WC-1411
WC-5819
WC-3621
CR-10
WC-3503
WC-1408
WC-1200
WC-2401
WC-4616
WC- 826L
WC- 608
WC-4380
WC-4329
WC-4525
WC-6207
WC-37102
WC-4201
WC-6732
WC-6234
WC-54031
WC-54032
WC-43014
WC-4543
WC-4211
WC-4212
WC-29015
WC-29009
LABEL, "CAREFUL HOT SURFACE" . . . . . . . . . . . . . . . .
COVER, TOP WARMER DECK . . . . . . . . . . . . . . . . . . . .
THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCREW, 8-32 x 1/2 PHILLIPS . . . . . . . . . . . . . . . . . . . . .
FITTING, SPRAYHEAD . . . . . . . . . . . . . . . . . . . . . . . . .
O' RING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SLEEVE, BY-PASS, INCL. SCREW . . . . . . . . . . . . . . . . .
TIMER, BREW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCREW, 4x3/8 PHIL PAN HEAD . . . . . . . . . . . . . . . . . . . .
LABEL, TOP SWITCH PANEL, ALPHA 3 . . . . . . . . . . . . . .
SWITCH, ON/OFF, WHITE . . . . . . . . . . . . . . . . . . . . . . .
SWITCH, WARMER, RED . . . . . . . . . . . . . . . . . . . . . . .
SWITCH, BREW, GREEN . . . . . . . . . . . . . . . . . . . . . . . .
LIGHT, BREW READY, 120V . . . . . . . . . . . . . . . . . . . . . .
FAUCET, HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . .
SEAT CUP, SILICONE . . . . . . . . . . . . . . . . . . . . . . . . . .
COVER, FRONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LOCK NUT 5/8" BRASS . . . . . . . . . . . . . . . . . . . . . . . . .
SPRAYHEAD, RED . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BUSHING, 5/8" SNAP-IN . . . . . . . . . . . . . . . . . . . . . . . .
COVER, BOTTOM . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BREW CONE, UNIVERSAL (STANDARD) . . . . . . . . . . . . .
FILTER PAPER, 12 CUP (BOX OF 1,000) . . . . . . . . . . . . .
FOOT, RUBBER, 3/8 - 16 STUD . . . . . . . . . . . . . . . . . . .
CORD GRIP, STRAIN RELIEF, 7/8" . . . . . . . . . . . . . . . . .
POWER CORD, 120V . . . . . . . . . . . . . . . . . . . . . . . . . .
ELBOW, 1/4 x 3/8, FLARE . . . . . . . . . . . . . . . . . . . . . . .
SCREW, 1/4-20x½ PHILLIPS PAN HEAD SS . . . . . . . . . . .
VALVE, INLET 1 GPM, 120V 10W . . . . . . . . . .
LIQUID LEVEL CONTROL BOARD . . . . . . . . . . . . . . . . . .
SHOCK GUARD, LLC . . . . . . . . . . . . . . . . . . . . . . . . . .
LOCK WASHER, EXTERNAL #8 . . . . . . . . . . . . . . . . . . . .
SCREW, 8-32x¼ PHILLIPS TRUSS HD SS . . . . . . . . . . . . .
UPPER WARMER DECK UNIT . . . . . . . . . . . . . . . . . . .
KIT, WARMER ELEMENT 100W 120V . . . . . . . . . . . . . . . . .
NUT, KEP, 8-32, ZINC . . . . . . . . . . . . . . . . . . . . . . . . . .
STRAP FOR WARMER PLATE . . . . . . . . . . . . . . . . . . . . .
WARMER PLATE ASSEMBLY (ITEM Nº 35 THRU 38) . . . .
HEATING TANK WITH FITTINGS . . . . . . . . . . . . . . . . .
TANK,ASSYHEATINGW/FITTINGS&HTNGELMNTS120V
GASKET, HEATING TANK . . . . . . . . . . . . . . . . . . . . . . .
SCREW, 8-32 x 1" SLOTTED HEX SS . . . . . . . . . . . . . . .
NUT, 3/8" JAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NUT, 5/8" JAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FITTING, BARBED OVERFLOW . . . . . . . . . . . . . . . . . . .
FITTING, BARBED INLET . . . . . . . . . . . . . . . . . . . . . . .

ALPHA 3X Parts List
[ 9 ]
DESCRIPTION
INDEX
NUMBER
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
70
71
72
PROBE, WATER LEVEL . . . . . . . . . . . . . . . . . . . . .
FITTING, 1/8" HEX FOR WATER LEVEL PROBE . . . . . .
SHOCK GUARD FOR HEATING ELEMENT . . . . . . . . . .
WASHER, 9/16" I.D. TEFLON . . . . . . . . . . . . . . . . . .
HEATING ELEMENT, 120V, 1450W . . . . . . . . . . . . .
CLIP, THERMOSTAT CAPILLARY . . . . . . . . . . . . . . .
PLUG, TANK DRAIN PP RED . . . . . . . . . . . . . . . . . . . . . . .
INSULATION, WRAP ALPHA. . . . . . . . . . . .
TUBING, SILICONE, 5/16" I.D. . . . . . . . . . . . . . . . . .
KIT, INLET VALVE REPAIR . . . . . . . . . . . . . .
WASHER, FLOW . . . . . . . . . . . . . . . . . . . . . . . . . . .
VALVE, DUMP LEFT 120V 12W . . . . . . . . . . . . . . . .
COIL FOR DUMP VALVE (WC-821) . . . . . . . . . . . . . .
KIT, DUMP VALVE FOR WC889
COVER, ALPHA 3XR & 3XL TOP . . . . . . . . . . . . . .
COVER, ALPHA 3XR & 3XL BOTTOM . . . . . . . . . . . .
LABEL, ALPHA 3XR & 3XL SWITCH PANEL . . . . . . . .
COVER, ALPHA 2X TOP . . . . . . . . . . . . . . . . . . . . . .
LABEL, ALPHA 2X SWITCH PANEL . . . . . . . . . . . . . . .
COVER, ALPHA 6X TOP . . . . . . . . . . . . . . . . . . . . . .
COVER, ALPHA 6X FRONT . . . . . . . . . . . . . . . . . . . .
COVER, ALPHA 6X BOTTOM . . . . . . . . . . . . . . . . . . .
PART
NUMBER
WC-5502
WC-2938
WC-4394
WC-4306
WC- 917-04
WC-5409
WC-43058
WC-3685
WC-5310
WC-3765L
WC- 829
WC- 889
WC- 411
WC-3763
WC-6206
WC-5820
WC-39096
WC-6224
WC-39039
WC-6642
WC-6666
WC-5895
ALPHA 3XR, 3XL, 2X, 6X. PAGE 9, 10, 11.
        
        
    

[ 10 ]
ALPHA 3XR &
ALPHA 3XL
THISFIGUREILLUSTRATESTHEDIFFERENCES
BETWEENTHEALPHA3XR/LANDTHEALPHA
3X.THEALPHA3XR/LHASAPLAINTOPCOVER
ANDAWIDEBOTTOMCOVER.THELABELING
ONTHESWITCHPANELISALSODIFFERENT.
Figure5.IllustratedParts,Alpha3XR&3XL.
ALPHA3XR
ALPHA3XL
64
65
66
8

ALPHA2X
[ 11 ]
THISFIGUREILLUSTRATESTHEDIFFERENCES
BETWEENTHEALPHA2XANDTHEALPHA3X.
THE ALPHA 2X HAS ONLY TWO WARMERS, A
DIFFERENTTOPCOVERANDTWOWARMER
SWITCHESONTHESWITCHPANEL.
Figure6.IllustratedParts,Alpha2X.
68
67
THEALPHA6XISBASICALLYAN
ALPHA3XRANDANALPHA3XL
LINKEDTOGETHER.
THISFIGUREILLUSTRATESTHE
DIFFERENCESBETWEENTHE
ALPHA6XANDTHEALPHA3X.
THEALPHA6X HASATOTALOF
SIXWARMERS, ALARGERTOP
COVER,CENTERCOVER,AND
BOTTOMCOVER.
ALPHA6X
70
Figure8.IllustratedParts,Alpha6X.
71
2

APPVD. WIRES HZ
VOLTS
DATE PHASE AMPS WATTS
8/4/97
2
1
3
2
1
3
2
1
3
2
1
3
T4
T3
T2
T1
OFF/ON
SWITCH BREW
SWITCH
TIMER
2 B 6 A
WHT
L
LIQUID
LEVEL
CONTROL
THERMOSTAT
BLK
RED
BLK
2
1
3
DUMP
VALVE
REV.
C
Single
2+GND 60
120
BLK
DRWN.

WIRING DIAGRAM
BOTOM
WARMER
SWITCH
BLK
WHT
WHT

PWR
CORD
BLK



GRN
WHT



WHITE
RED
YEL
FRONT
WARMER
SWITCH
BROWN
WHITE
GRY
FRONTWARMER
ORANGE PROBE
RED
BOTTOM
WARMER
1450WHEATING
ELEMENT
INLET
VALVE
YEL ST
REARWARMER
Figure9.Alpha-3X-10,WiringDiagram
TOP
REAR
WARMER
SWITCH
MODELS
1780
14.8
F. Nunez ALPHA-3X -10
ALPHA-3XL & 3XR -10
[ 12 ]
BLK BLK
BLK
BLK
WHT
WHT
WHT
WHT
BLK BLK
BLU
BLU
WHTWHT

[ 13 ]
WIRES HZ
VOLTS WD-AL2X-10
PHASE AMPS WATTS
MODEL
120
2+GND
14.2
60
1700
Single ALPHA 2X -10
DRWN.
CHKD.
APPVD.
8/4/97
DATE C
REV.
THERMOSTAT
PROBE
BLK
BLK
WHT
GRN
PWR
CORD
WHT
BLK
BLU
RED
RED
GRY
L
WHT
BLK
2
1
3
T4
T3
T2
T1
WATER
LEVEL
CONTROL
YEL ST
BLK
WHT
BLK
YEL
1450W
HEATING
ELEMENT
WHT
WHT



WHT
WHT
WHT
TIMER
RED
2 B 6 A
WHT
TOPFRONTWARMER
BOTTOM WARMER
WHT
ORG
BLK
WHT
BLK



Figure10.Alpha-2X-10,WiringDiagram
FRONT
WARMER
SWITCH
OFF/ON
SWITCH
BLK 2
1
3
BOTTOM
WARMER
SWITCH
BREW
SWITCH
2
1
3
DUMP
VALVE
INLET
VALVE
2
1
3

[ 14 ]
BLU
RED

THIS PAGE
INTENTIONALLY
LEFT BLANK

Product Warranty Information
The Wilbur Curtis Company certifies that its products are free from defects in material and workmanship under normal
use. Thefollowinglimitedwarranties and conditions apply:
3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.
2 Years, Parts, from Original Date of Purchase on all other electrical components, fittings and tubing.
1 Year, Labor, from Original Date of Purchase on all electrical components, fittings and tubing.
Additionally, the Wilbur Curtis Company warrants its Grinding Burrs for Forty (40) months from date of purchase or
40,000poundsofcoffee,whichevercomes first. StainlessSteelcomponentsare warranted fortwo(2)yearsfromdate of
purchaseagainstleakingorpitting and replacement partsarewarrantedforninety(90)daysfrom date of purchaseorfor
theremainder of the limited warrantyperiod of the equipment in which the component is installed.
Allin-warrantyservicecalls must have priorauthorization. ForAuthorization,call theTechnicalSupport Departmentat1-
800-995-0417. Effective date of this policy isApril 1, 2003.
Additionalconditionsmay apply. Go towww.wilburcurtis.com to view the fullproductwarranty information.
CONDITIONS & EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.The Wilbur Curtis Company,Inc.,assumesnorespon-
sibilityforsubstitute replacement parts installed on Curtis equipment thathavenot been purchased from the
WilburCurtisCompany,Inc. TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsare
notmet.Thewarranty does not cover and is void under the following circumstances:
1) Improper operation of equipment: The equipment must be used for its designed and intended purpose and
function.
2) Improper installation of equipment: This equipment must be installed by a professional technician and must
comply with all local electrical, mechanical and plumbing codes.
3) Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equip-
ment.
4) Improper water supply: This includes, but is not limited to, excessive or low water pressure, and inadequate or
fluctuatingwaterflowrate.
5) Adjustments and cleaning: Theresettingofsafety thermostats and circuit breakers, programming and tempera-
ture adjustments are the responsibility of the equipment owner. The owner is responsible for proper cleaning and
regularmaintenanceofthisequipment.
6) Damaged in transit: Equipment damaged in transit is the responsibility ofthefreightcompany and a claim should
bemade with the carrier.
7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufacturer is
notresponsibleforvariationinequipmentoperationdueto excessive lime or local water conditions. The equipment
mustbemaintainedaccordingtothe manufacturer’s recommendations.
8) Replacement of items subject to normal use and wear: This shall include, but is not limited to, light bulbs,
shear disks, “0” rings, gaskets, silicone tube, canister assemblies, whipper chambers and plates, mixing bowls,
agitationassembliesandwhipperpropellers.
9) Repairs and/or Replacements are subject to our decision that the workmanship or parts were faulty and the
defectsshowedupundernormaluse. Alllaborshallbeperformedduringregularworkinghours.Overtimecharges
aretheresponsibilityofthe owner. Charges incurred bydelays,waitingtime,oroperatingrestrictions that hinder the
service technician’s ability to perform service is the responsibility of the owner of the equipment. This includes
institutional and correctional facilities. The Wilbur Curtis Company will allow up to 100 miles, round trip, per in-
warrantyservicecall.
RETURN MERCHANDISEAUTHORIZATION: All claims under this warranty must be submittedtotheWilburCurtis
CompanyTechnicalSupport Departmentpriortoperforming any repairwork orreturnof this equipment to the factory.
All returned equipment must be repackaged properly in the original carton. No units will be accepted if they are
damagedin transit due to improper packaging. NO UNITS OR PARTS WILL BEACCEPTED WITHOUT ARETURN
MERCHANDISEAUTHORIZATION (RMA). RMANUMBER MUST BEMARKEDON THE CARTON ORSHIPPING
LABEL. Allin-warranty service calls must be performed byan authorized service agent. Call the WilburCurtis
TechnicalSupportDepartmentto find anagentnearyou.
WILBUR CURTIS CO., INC.
6913AccoSt.,Montebello,CA90640-5403USA
Phone:[phone] Fax:[phone]
TechnicalSupportPhone:800/995-0417(M-F5:30A-4:00PPST) E-Mail:[email protected]
WebSite:www.wilburcurtis.com 8/06 . F-2049. rev A