
Printed in U.S.A. 8/06 F-1994
Wilbur Curtis Co., Inc.
6913 West Acco Street, Montebello, CA 90640-5403 U.S.A.
Tel: (323) 837-2300 Fax: (323) 837-2401
www.wilburcurtis.com
Product Warranty Information
The Wilbur Curtis Company certifies that its products are free from defects in material and workmanship under normal use. The following limited
warrantiesandconditionsapply:
3Years,PartsandLabor,fromOriginalDateofPurchaseondigitalcontrolboards.
2Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,fittingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,fittingsandtubing.
Additionally,theWilburCurtisCompanywarrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000poundsofcoffee,whichever
comesfirst. StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleakingorpittingandreplacementpartsare
warrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarrantyperiodoftheequipmentinwhichthecomponentis
installed.
Allin-warrantyservicecallsmusthavepriorauthorization. ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-0417. Effectivedate
ofthispolicyisApril1,2003.
Additionalconditionsmayapply. Gotowww.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS&EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityforsubstitutereplacement
partsinstalledonCurtisequipmentthathavenotbeenpurchasedfromthe
WilburCurtisCompany,Inc. TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.Thewarrantydoesnot
coverandisvoidunderthefollowingcircumstances:
1) Improper operation of equipment: Theequipment mustbeused foritsdesigned andintended purpose andfunction.
2) Improperinstallation of equipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithalllocalelectrical,
mechanicalandplumbingcodes.
3) Impropervoltage: Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
4) Improperwatersupply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateorfluctuatingwaterflowrate.
5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the
responsibilityoftheequipmentowner. Theownerisresponsibleforpropercleaningandregularmaintenanceofthisequipment.
6) Damagedin transit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemadewiththecarrier.
7) Abuseorneglect(includingfailuretoperiodicallycleanorremovelimeaccumulations): Manufacturerisnotresponsibleforvariationin
equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s
recommendations.
8) Replacement of items subject to normal use and wear: This shallinclude,butis notlimitedto, light bulbs,sheardisks, “0”rings,gaskets,
siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesandwhipperpropellers.
9) Repairsand/orReplacementsaresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowedupundernormal
use. Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityoftheowner. Chargesincurredbydelays,
waiting time, or operating restrictions that hinder the service technician’s ability to perform service is the responsibility of the owner of the
equipment. Thisincludesinstitutionalandcorrectionalfacilities. TheWilburCurtisCompanywillallowupto100miles,roundtrip,perin-warranty
servicecall.
RETURNMERCHANDISEAUTHORIZATION: AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompanyTechnicalSupport
Departmentpriortoperforminganyrepairwork orreturn of this equipmentto the factory. Allreturned equipment mustbe repackagedproperlyin
theoriginalcarton.Nounitswillbe accepted ifthey are damagedin transit dueto improper packaging. NOUNITS OR PARTSWILLBEAC-
CEPTEDWITHOUTARETURNMERCHANDISEAUTHORIZATION (RMA). RMANUMBERMUSTBEMARKEDONTHECARTONOR
SHIPPINGLABEL. Allin-warrantyservicecallsmustbeperformedbyanauthorizedserviceagent. CalltheWilburCurtisTechnicalSupport
Departmenttofindanagentnearyou.