
WILBURCURTISCO., INC.
6913 Acco St., Montebello, CA 90640-5403 USA
Phone: 800/421-6150
Fax: 323-837-2410
Technical
Support
Phone:
800/995-0417
(M-F
5:30A
-
4:00P
PST)
E-Mail:
[email protected]
Web Site: www.wilburcurtis.com
6Printed in U.S.A. 9/06 F-3316-S Rev C
ProductWarrantyInformation
TheWilburCurtisCompanycertifiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormaluse. Thefollowinglimitedwarranties
andconditionsapply:
3Years,PartsandLabor,fromOriginalDateofPurchaseondigitalcontrolboards.
2Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,fittingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,fittingsandtubing.
Additionally,theWilburCurtisCompanywarrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000poundsofcoffee,whichever
comesfirst. StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleakingorpittingandreplacementpartsare
warrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarrantyperiodoftheequipmentinwhichthecomponentis
installed.
Allin-warrantyservicecallsmusthavepriorauthorization. ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-0417. Effectivedate
ofthispolicyisApril1,2003.
Additionalconditionsmayapply. Gotowww.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS&EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityforsubstitutereplacement
partsinstalledonCurtisequipmentthathavenotbeenpurchasedfromthe
WilburCurtisCompany,Inc. TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.Thewarrantydoesnot
coverandisvoidunderthefollowingcircumstances:
1) Improper operation of equipment: Theequipmentmustbeusedfor its designed and intended purpose and function.
2) Improperinstallationofequipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithalllocalelectrical,
mechanicalandplumbingcodes.
3) Impropervoltage: Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
4) Improperwatersupply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateorfluctuatingwaterflowrate.
5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the
responsibilityoftheequipmentowner. Theownerisresponsibleforpropercleaningandregularmaintenanceofthisequipment.
6) Damagedintransit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemadewiththecarrier.
7) Abuseorneglect(includingfailuretoperiodicallycleanorremovelimeaccumulations): Manufacturerisnotresponsibleforvariationin
equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s
recommendations.
8) Replacement of items subject to normal use and wear: Thisshall include, butisnotlimitedto, light bulbs, shear disks, “0” rings,gaskets,
siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesandwhipperpropellers.
9) Repairsand/orReplacementsaresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowedupundernormal
use. Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityoftheowner. Chargesincurredbydelays,
waiting time, or operating restrictions that hinder the service technician’s ability to perform service is the responsibility of the owner of the
equipment. Thisincludesinstitutionalandcorrectionalfacilities. TheWilburCurtisCompanywillallowupto100miles,roundtrip,perin-warranty
servicecall.
RETURNMERCHANDISEAUTHORIZATION: AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompanyTechnicalSupport
Departmentpriortoperforminganyrepair work orreturn ofthisequipmenttothefactory. Allreturned equipmentmustberepackagedproperlyin
theoriginalcarton.No unitswill beacceptedif theyare damagedintransitdueto improperpackaging. NOUNITS ORPARTS WILLBEAC-
CEPTEDWITHOUTARETURNMERCHANDISEAUTHORIZATION(RMA). RMANUMBERMUST BEMARKED ONTHE CARTONOR
SHIPPINGLABEL. Allin-warrantyservicecallsmustbeperformedbyanauthorizedserviceagent. CalltheWilburCurtisTechnicalSupport
Departmenttofindanagentnearyou.