Cyberoam NetGenie Soho User manual

www.netgenie.net
Excellent Wireless Range
& High Performance
Manage security from anywhere
with Cloud services
Supports ADSL, Cable Internet,
3G USB Modem
NetGenie is furnished under the terms of NetGenie's End User license agreement, the details and links of which are given
on the last page of this Quick Start Guide. By using this Appliance, it shall be presumed that you have read the said license
and you agree to be bound by the terms and conditions of the same.
QUICK START GUIDE
Wireless ADSL2+
Integrated Security Appliance
VPN Share your 3G
USB modem Internet
Protection from
Bots & Hackers
Manage access to
Websites & Applications
N300
ADSL2+

Unboxing Your New NetGenie…
Congratulations on your purchase of NetGenie Wireless ADSL2+
Integrated Security appliance. After unboxing NetGenie, please ensure
that you have all these components:
1. NetGenie Wireless Base Unit - NG12AO
2. Two (2) detachable Wi-Fi Antennas
3. RJ-45 Ethernet Cable
4. Telephone Cable i.e. RJ-11 Cable
5. Multi-Country Power Adapter
6. External Splitter
7. USB Broadband Extension Cable
8. Quick Start Guide
Please contact your vendor immediately if you find anything missing.
NetGenie: The Appliance
INET
DSL
WLAN
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2
3
4
Power LED
LAN-Your Computer
Connectivity LED
LAN / WAN-Internet
Connectivity LED
Wireless (Wi-Fi)
Connectivity LED
DSL LED
Internet
Connectivity LED
Connect Your
RJ-11 / Telephone
Line here
Connect Your
PC / LAN here
Connect Your
Direct Internet
Cable i.e. RJ-45
(WAN) here
3G USB
Modem
Port
Power
Adapter
Jack
Power
On / Off
Switch
Wi-Fi Antennas
Wi-Fi
On / Off
Switch
Reset
Button
WPS
On / Off
Switch
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Section 1 Know Your NetGenie
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4
7 8
ETH1ETH2ETH3ETH4DSL

Phone Line → ADSL/Cable
Modem → PC / Laptop:
Refer to Scenario 1
Internet
ADSL/Cable Modem
Desktop
Modem
Power
Cable
Internet
ADSL/Cable Modem
+ Wireless Router
Laptop
Desktop
Modem
Power
Cable
Phone Line → ADSL/Cable
Modem also acts Wi-Fi access point
→ PC / Laptop: Refer to Scenario 1
Internet
ADSL/Cable
Modem Laptop
Desktop
Wi-Fi Router
Modem
Power
Cable
Power
Cable
Phone Line → ADSL/Cable Modem → Wi-Fi access point
→ PC / Laptop: Refer to Scenario 1
Desktop
Internet
USB Modem:
Refer to Scenario 3
Internet
Desktop
Direct Cable → PC / Laptop:
Refer to Scenario 2
Identify your Internet Set up
Depending on your network set-up, you can connect NetGenie to the Internet by referring to any of the
following scenarios:
Getting your NetGenie Ready
Before you begin surfing the Internet using NetGenie, you need to assemble the appliance.
1. Look out for a sticker at the back of the appliance containing the
default wireless network name, technically known as SSID and
a pass key specific for your appliance. Please note down your
pass key for future reference.
2. Plug one end of the power adapter into the socket on the back of
NetGenie Base Unit and the other end into the nearest main
socket.
3. Before you access the Internet through NetGenie, make sure
the power is switched on. The Power LED on the front panel
should turn green. 1. Wireless Network Name
2. Security/Pass Key
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Section 2 Connecting to the Internet
Model Name : Cyberoam NetGenie NG12AO
Serial Number : W118300302-Q26QRB MAC : 00:0E:F4:E3:04:25
Wireless Network Connection Name (SSID) : NetGenie-1C3D
Network Security Key (Pass Key) : MCAU7I8X
Manufactured in China
CE
12

Defaults:
!Default IP Address to access NetGenie: http://10.1.1.1
!Default User Name: admin
!Default Password: admin
After your first login, it is recommended that you change your default password for security reasons.
Appliance Reset Button:
To reset appliance to factory default settings, keep the Reset Button pressed for 5 seconds. On doing so, all
past upgrades and configurations will be lost.
Scenarios - 'Connecting through NetGenie’
Please check how you connect to the Internet and make note of it before making any changes. We have
provided three (3) different usage scenarios. Check the relevant scenario applicable for you and follow given
instructions.
To configure User-specific Internet access, refer the 'Internet Controls’ section.
In case you cannot connect to the Internet after configuring NetGenie, revert back to your original setup and
contact NetGenie support at [email protected]
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Secure Internet Connectivity through ADSL Scenario 1
NetGenie Wireless ADSL2+
Integrated Security Appliance
Connect your Computer/
LAN to any of the ports
Connect your Internet
cable here
Laptop
Desktop
NetGenie
Power Cable
Internet
Splitter
1. Unplug the existing telephone broadband wire from your ADSL/Cable Modem and plug it into the
NetGenie socket labelled as “DSL”.
2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any
of the “LAN” NetGenie sockets and switch-on the NetGenie appliance.
OR
i) Switch-on your NetGenie appliance. Wait till the Power LED and “DSL” LED turns green and for the
WLAN/WPS LED to turn green and stabilize.
ii) Start your laptop. Make sure that your Wireless Network Adapter is enabled. Your laptop will auto
detect the wireless network (SSID) named “NetGenie - XXXX” (XXXX- alpha numeric characters).
iii) Click the Network icon in computer's system tray (bottom-right of your screen) from where you can
view available wireless networks. Select “NetGenie - XXXX”.
iv) After selecting “NetGenie - XXXX”, you will be asked to enter the exact Security/Pass Key printed
on the sticker at the back of your appliance (Refer to Getting your NetGenie Ready section).

NetGenie Wireless ADSL2+
Integrated Security Appliance
Internet
Laptop Or
Desktop
NetGenie
Power Cable
Connect your Internet
cable here
Connect your Computer/
LAN to any of the ports
Secure Internet Connectivity through Direct Cable Scenario 2
1. Unplug the Internet cable that connects to your computer and plug it into the “ETH 4” NetGenie socket.
2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any
of the “LAN” NetGenie sockets.
3. Switch-on your NetGenie appliance. Wait till the Power LED and “WAN” LED turns green and for
“LAN” LED to turn green and remain steady.
4. Open your browser and go to the default IP Address i.e. http://10.1.1.1 to access NetGenie Web
Admin Console. Use the default User Name and Password i.e. ‘admin’ to log in.
5. You need to configure network settings to connect to the Internet. You can either run the NetGenie
‘Network Configuration Wizard’ or configure the settings manually through NetGenie user interface.
6. Once you finish configuring necessary network settings, start surfing the Internet, you will be served
with NetGenie Splash Screen.
Your computer is now secured with the Quick Security feature automatically turned on.
3. Open your browser and go to the default IP Address i.e. http://10.1.1.1 to access NetGenie Web
Admin Console. Use the default User Name and Password i.e. ‘admin’ to log in.
4. You need to configure network settings to connect to the Internet. You can either run the NetGenie
‘Network Configuration Wizard’ or configure the settings manually through NetGenie user interface.
5. Once you finish configuring necessary network settings, you can start surfing the Internet. You will be
served with NetGenie Splash Screen.
Your computer is now secured with the Quick Security feature automatically turned on.
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Secure Internet Connectivity using 3G USB Modem Scenario 3
1. Plug a 3G USB modem in the USB slot provided in the NetGenie appliance.
2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any
of the “LAN” NetGenie sockets and switch-on the NetGenie appliance.
OR
i) Switch-on the NetGenie appliance. If you are connecting to the Internet over Wi-Fi, start your
laptop.
ii) Make sure your Wireless Network Adapter is enabled. Your laptop will automatically detect the
wireless network (SSID) named “NetGenie - XXXX” (XXXX- alpha numeric characters).

NetGenie Wireless ADSL2+
Integrated Security Appliance
NetGenie
Power Cable
Internet
Connect your Computer/
LAN here to any of the ports
Laptop
Desktop
Network Configuration Wizard
The wizard will help you configure network settings to connect to the Internet.
1. Enter http://10.1.1.1 in your browser's address bar where you type in URLs of various websites such as
www.google.com.
2. Next, you will come across the following Admin Screen. Use the default User Name and Password i.e.
‘admin’ to log in and click ‘Login’.
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iii) Click the network icon in computer's system tray (bottom-right of your screen) and Select
“NetGenie - XXXX”.
iv) After selecting “NetGenie - XXXX”, you will be asked to enter the exact Security/Pass Key printed
on the sticker at the back of your appliance.
3. Enter the IP Address: http://10.1.1.1 in the address bar. Use the default User Name and Password i.e.
‘admin’ to log in.
4. Go to Network Settings > Internet.
5. Select USB Modem and apply the configurations after filling in the required details. NetGenie will
automatically connect to the Internet.
6. Open your browser and start surfing the Internet, you will be served with NetGenie Splash Screen.
Your computer is now secured with the Quick Security feature automatically turned on.

3. To access the Network Configuration Wizard, go to Network Settings and click ‘Launch Network
Configuration Wizard’.
4. Click ‘Next’ to continue or ‘Skip Wizard’ to configure the network settings manually, through the NetGenie
user interface.
5. Select your Internet connection type i.e. ADSL or Ethernet. Click ‘Next’ to continue.
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Note:
In case your ISP provides IP over DHCP, you may need not to provide any User Name and Password to
connect to the Internet.
You can now start surfing the Internet. Click ‘Ok’ to exit the wizard.
Note:
!Above screen shots are for ADSL connection type only. In case of Ethernet, click ‘Next’ after selecting
Ethernet as your Internet connection type and NetGenie will automatically connect to the Internet.
!However for Ethernet connection type with a static IP Address, you need to configure the Network settings
manually through the NetGenie user interface.
Select your country and ISP from the list. Enter Username and Password as provided by your ISP.
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NetGenie Splash Screen
When you start surfing the Internet through NetGenie, you will be served with a splash screen.
This introductory splash screen gives an overview of NetGenie features along with multiple options. You can
perform following actions:
1. Click 'Learn more about NetGenie's Security' button to read detailed information regarding security
features offered by NetGenie.
2. Click the URL below 'Continue Surfing' to skip this page.
3. Click 'Why NetGenie' to know benefits of NetGenie over other available products.
4. Click 'Customer Portal' to access customer portal of NetGenie. Customer portal allows you to register
your appliance in order to avail support.
5. Click 'Administrator Login' button to access NetGenie appliance. Please note that administrator login is
mandatory to configure Internet controls for your office users.
6. If you do not wish to view this page again, tick the check-box against 'Do not show this page again'.
Note:
!Once you have created a user in NetGenie or whitelisted any device, this splash screen will not be displayed
anymore.
NetGenie's Internet Controls
Once you begin surfing the web, you would want to ensure online safety for your office users to give them
controlled internet access to websites and applications. Since, your office users may have different Internet
access requirements based on individual roles, you might want to setup user-specific Internet controls.
In order to reflect your office users' activity in NetGenie, you will have to create different users and assign
Internet restriction zones for each and everyone. The user here refers to the name of the individual for whom
you want to set Internet surfing access policies.
Step 1: Basic Configuration
Login to the NetGenie Web Admin Console using the default username and password i.e. ‘admin’. Once you
have logged in into the appliance,
1. You can select your preferred language.
2. In ideal case, NetGenie appliances are programmed to automatically set time zone according to your
geographical location within first 30 seconds, once the Internet is connected. We suggest you to verify
the time zone from System > Time and update it, if required.
3. Register your NetGenie appliance from System > Registration to avail support.
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Section 3 NetGenie’s Internet Controls

Step 2: Adding your office users
1. To add various users, visit the Internet Controls Page. Enter the name of the individual for whom you wish
to allow Internet access in the Username section. Here, for example, the username used is "Alice".
2. Choose a password. Re-enter the password in the Confirm Password field.
3. By default, Internet Controls are ON for the user. To bypass it, click OFF.
4. Drag the slider bar to reflect the Internet Restriction level for any of your office users. This selection will
block any websites and applications deemed inappropriate for those users.
5. If you wish to change the picture of an individual, simply click the image icon. Similarly, if you wish to keep
logs of Internet activity for that user, tick the "Enable Internet Activity Reporting" checkbox.
6. Click 'Set Time Controls' to enable time based Internet access to the user.
7. In case of any confusion on how to configure, please refer instructions given in the "Tips" panel on the
right hand side of your screen.
8. Click the Apply button to save changes.
9. Click the Logout link to exit the NetGenie admin interface.
Step 3: Start Surfing
1. Open a new browser window and enter a URL of the website that you want to visit, e.g. www.google.com,
in the address bar. You will come across a user authentication page. Click the image associated with your
username and enter the password.
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3. Click the given link to open the website. After surfing, do not forget to click 'Logout' for security reasons.
Similarly, you can apply the appropriate Internet Controls for all your users for a safe and secured Internet
experience.
Step 4: Deleting Users or Deactivating/Activating Users
Deleting Users
1. If you wish to delete a user, click the icon next to username in the left hand panel of the Internet
Controls page.
2. When prompted, confirm your action by clicking the OK button. The user will be deleted.
Deactivating or Activating Users
1. If you wish to deactivate a user, click the icon next to the username in the left hand panel of the Internet
Controls page. To activate the user, click against the icon next to the username.
2. When prompted, confirm your action by clicking the OK button.
2. You will come across the following page.
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Important Notice
Cyberoam Technologies Pvt. Ltd. has supplied this Information believing it to be accurate and reliable at the time of printing,
but is presented without warranty of any kind, expressed or implied. Users must take full responsibility for their application of
any products. Cyberoam Technologies Pvt. Ltd. assumes no responsibility for any errors that may appear in this document.
Cyberoam Technologies Pvt. Ltd. reserves the right, without notice to make changes in product design or specifications.
Information is subject to change without notice.
USER'S LICENSE
Use of this product and document is subject to acceptance of the terms and conditions of NetGenie End User License
Agreement (EULA) and Warranty Policy for NetGenie Appliances.
You will find the copy of the EULA on http://www.netgenie.net/documents/EULA.html and the Warranty Policy for NetGenie
Appliances can be found in http://kb.netgenie.net.
RESTRICTED RIGHTS
Copyright 1999 - 2014 Cyberoam Technologies Private Ltd. All rights reserved. Cyberoam, NetGenie logo are trademark of
Cyberoam Technologies Pvt. Ltd.
Corporate Office
Cyberoam House, Saigulshan Complex, Opp. Sanskruti, Beside White House,
Panchwati Cross Road, Ahmedabad - 380006 GUJARAT, INDIA.
Tel: +91-79-66216666
Fax: +91-79-26407640
Website: www.netgenie.net
Note
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