D-Link DSH-C130 Installation guide

DSH-C130
FAQ Ver.1.1
June 23th, 2017

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Contents
Q1: Where do I get the Omma app or software? ..............................................................................................2
Q2: How to setup DSH-C310 using Omna App? ................................................................................................3
Q3: What is the difference between the Omna app and the Home app? Which one should I use? ................9
Q4: How do I enable and set up motion detection on my DSH-C310 camera?...............................................10
Q5: What type of microSD card is recommended for my DSH-C310 camera?................................................13
Q6: What should I do if the LED on my DSH-C310 camera remains solid red after power-up?......................14
Q7: What is the function of DSH-C310 LED?....................................................................................................14
Q8: The LED on the front of the device is flashing green, what does this indicate? .......................................14
Q9: What should I do if the LED on my DSH-C310 camera remains solid red after power-up?......................15
Q10: How do I reset my DSH-C310 camera back to the factory default settings? ..........................................16
Q11: How do I format my microSD card on my DSH-C310 camera? ...............................................................17
Q12: Will my DSH-C310 camera work with other D-Link mobile apps?..........................................................19
Q13: How can I share control of my DSH-C310 camera using the Apple Home app?.....................................19
Q14: Can motion detection from my DSH-C310 camera trigger other HomeKit accessories? .......................20
Q15: How do I view my DSH-C310 camera from the Internet (remote access)? ............................................20
Q16: Will the DSH-C310 camera work with other smart home devices like alarm, smart plugs etc. from D-
Link and other brands? ....................................................................................................................................20
Q17: Does the DSH-C310 support cloud-based recordings? ...........................................................................21
Q18: What are the requirements for the DSH-C310 camera?.........................................................................21
Q19: How do I update the firmware on my DSH-C310 camera? .....................................................................21
Q20: How do I use Apple TV as hub and remote access?................................................................................24
Q21: Is the Omma app available for Apple iOS and Android devices?............................................................25
Q22: What functionality of the DSH-C310 is supported by HomeKit?............................................................25
Q23: What functionality is added by the Omna app? .....................................................................................26
Q24: What is DSH-C310 LED function?............................................................................................................26
Q25: Which video file format is supported by the SD card??..........................................................................26
Q26: If I change the Router's SSID, do I need to re-confige DSH-C310 setting?..............................................26
Q27: What is the purpose of HomeKit Setup Code (HomeKit Pairing Code)?.................................................27
Q28: How many people can be invited using local and remote access?.........................................................27
Q29: DSH-C310 is really hot, is it normal?.......................................................................................................27
Q30: How Much Bandwidth Do I Need for Streaming Video?.........................................................................27
Q31: Will I always see 1080p resolution video from the 180 Cam HD? ..........................................................27

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Q1: Where do I get the Omma app or software?
Any iOS device with iOS 10.1 or above and go to App store and download the “Omna” App.

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Q2: How to setup DSH-C310 using Omna App?
Before you start pairing, please make sure your mobile is connected to your router.
And the Bluetooth on your IOS device must be on.
1. Power up the Camera, please wait for DSH-C310 to boot up.

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2. Camera LED will blink amber when it is ready for setup.

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Have the HomeKit Setup Code (HomeKit Pairing Code) ready for scan Sticker attached to the device and
Quick Installation Card
3. Position the HomeKit code in you mobile camera frame.

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4. Tap on Next once your camera identified.

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Using Home App
1. Select “Add Accessory”.

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2. Make sure you connected to your WIFI network and turn on your Bluetooth for Pairing purpose
3. Select the DSH-C310 or Compatible Apple Home Kit device to add.

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Q3: What is the difference between the Omna app and the Home app? Which one
should I use?
Put simply, the Home app provides basic functionality for the camera as well as motion detection notifications, and
also allows the 180 Cam HD to interact with other HomeKit enabled devices. The Omna app provides additional
functionality including local recording and playback, adjustment of motion detection settings, and firmware
upgrades. We would recommend that you use both the Omna and Home apps concurrently in order to get the
greatest benefit from all of the great features offered by the 180 Cam HD. A comparison of the features supported
by each app can be found in the below table:

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Q4: How do I enable and set up motion detection on my DSH-C310 camera?
The 180 Cam HD’s motion detection feature can trigger alerts when it detects movement within its field of
view. This detection can produce a notification on your mobile device, trigger local recording to a microSD
card, or initiate an automation policy. Motion detection is turned on by default in both the Omna and
Home apps. You can adjust motion detection settings as follows:
Omna app
1. Go to the Camera’s page and tap the Settings icon.
2. Tap the Motion Detection menu item from the list.

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3. Tap the Motion Setting slider to toggle motion detection on or off.
If motion detection is turned on, the following configuration options will be available:
Detection Area - Tap the areas of the grid to turn motion detection on or off for that area. Orange shading
indicates that an area is being monitored for motion detection.
Sensitivity - You can adjust the motion detection sensitivity by sliding the marker along the scale.
Motion Retrigger Delay - Select the length of time the camera will wait before sending subsequent
notifications. This is useful in areas where continuous motion may be occurring.
HomeKit app (to receive motion detection notifications)
1. Tap and hold the Motion Detection item in your Home screen.

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2. Tap Details.
3. Tap Status and Notifications.

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4. Tap the Allow Notifications slider to turn motion detection notifications on or off.
Motion detected:
Q5: What type of microSD card is recommended for my DSH-C310 camera?
The DSH-C310 camera will accept most microSD cards. We recommend that you use a microSD card
which meets the following specifications:
microSD
microSDHC (High Capacity)
microSDXC (eXtended Capacity)
Up to 128GB
Speed class: Class 10 or higher

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Q6: What should I do if the LED on my DSH-C310 camera remains solid red after
power-up?
If the LED on the camera remains solid red after powering up, this means the camera cannot connect to the
wireless router it was configured to. If you moved the camera, try moving it closer to the router and reboot.
If the problem persists, you will need to reset the camera and reconfigure it.
To reset the camera, use a paper clip and press & hold the reset button (on the bottom of the camera) for
10 seconds and then release. Once the camera reboots, follow the Quick Start Guide to set up the camera.
Q7: What is the function of DSH-C310 LED?
Red means DSH-C310 is unable to connect wife. Orange means DSH-C310 is connecting wifi successfully.
Q8: The LED on the front of the device is flashing green, what does this indicate?
A flashing green LED indicates that the camera has been removed/unpaired from your HomeKit controller
(the iOS device you used to install the camera). You should reset the camera to factory default using the
reset button on the base of the unit, and re-install the camera using the Omna or Home apps.

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Q9: What should I do if the LED on my DSH-C310 camera remains solid red after
power-up?
If the LED on the camera remains solid red after powering up, this means the camera cannot connect to the
wireless router it was configured to. If you moved the camera, try moving it closer to the router and reboot.
If the problem persists, you will need to reset the camera and reconfigure it.
To reset the camera, use a paper clip and press & hold the reset button (on the bottom of the camera) for
10 seconds and then release. Once the camera reboots, follow the Quick Start Guide to set up the camera.
A solid red LED indicates that the camera cannot connect to the Wi-Fi network to which it has been
configured. Under this condition, you should check that your Wi-Fi network is functioning correctly (Wi-Fi
router is powered on and wireless functionality enabled) and the camera is within range of the Wi-Fi
network or not. If the Wi-Fi network is functioning correctly and the camera LED is still red, it means that
the camera in unable to connect to the network using the configured credentials. You should reset the
camera to factory default using the reset button on the base of the unit, and re-install the camera using the
Omna or Home apps.
To reset the camera, use a paper clip and press & hold the reset button (on the bottom of the camera) for
10 seconds and then release. Once the camera reboots, follow the Quick Start Guide to set up the camera.

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Q10: How do I reset my DSH-C310 camera back to the factory default settings?
Note: All settings will be deleted including association with the Omna and HomeKit apps. You will need to
reconfigure the camera.
If you need to reinstall your camera, you can reset it back to the factory default settings.
To reset, press and hold the reset button on the bottom of the camera with a paper clip until the LED turns
red, then release. Allow 1 minute to reboot. Once the camera has rebooted, follow the Quick Start Guide to
reconfigure your camera.

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Q11: How do I format my microSD card on my DSH-C310 camera?
Follow the steps below to format your microSD card. This camera will format to FAT32 file system.
1. Insert your microSD card into the camera. Make sure the gold tabs are facing down (the text on the
bottom of the camera is right-side up).
2. Open the Omna app.
3. Tap the icon at the bottom.
4. Tap Settings.

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5. Tap SD Recording.
6. You must turn off SD Card Recording before formatting. Tap to turn off.
7. Tap Format SD Card. Note that formatting the SD card will erase all data and will format to FAT32.

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8. Tap Format.
9. Allow about a minute to format. Once finished, tap OK. You can now enable SD Card Recording.
Q12: Will my DSH-C310 camera work with other D-Link mobile apps?
The DSH-C310 camera will only work with the D-Link Omna app and the Apple Home app. The camera is
not compatible with mydlink lite.
Q13: How can I share control of my DSH-C310 camera using the Apple Home app?
To share control of your HomeKit accessory you must use the Home app. Click/tap the link below:
https://support.apple.com/en-us/HT204893