D-Link AC1200 User manual

DWR-960
User Manual
Wireless AC1200 4G LTE Router
Version 1.00 | 27/10/2021

iD-Link DWR-960 User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify
any person or organization of such revisions or changes.
Manual Revisions
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks
of their respective companies.
Copyright © 2021 by D-Link Corporation, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission
from D-Link Corporation, Inc.
Hardware Revision Date Description
B1 1.00 27/10/2021 • Initial release
Preface

iiD-Link DWR-960 User Manual
Table of Contents
Product Overview..............................................................1
Package Contents.........................................................................1
System Requirements.................................................................2
Introduction ...................................................................................3
Hardware Overview.....................................................................4
Overview..................................................................................4
LED Indicators........................................................................ 6
Installation.........................................................................7
Initial Setup.....................................................................................7
RESET....................................................................................7
SIM.........................................................................................7
WPS....................................................................................... 7
Wireless Installation Considerations...................................... 8
Conguration.....................................................................9
Initial Connection to the Router .............................................9
Connect via Ethernet Cables ............................................9
Connect via Wi-Fi ................................................................10
Web-based Conguration.......................................................12
Conguration Utility..........................................................12
Navigation.....................................................................................13
Quick Access.................................................................................14
Setup Wizard ................................................................................15
Internet Settings.........................................................................16
Network Status....................................................................16
Failover ...................................................................................17
Internet Settings .................................................................18
APN Settings.........................................................................20
Connection Mode Settings .............................................22
PIN Management................................................................23
My Operator (PLMN)..........................................................24
Wi-Fi Settings ...............................................................................26
Wi-Fi Status ...........................................................................26
Basic Settings .......................................................................27
Advanced Settings .............................................................29
Wi-Fi Clients ..........................................................................31
Settings ..........................................................................................32
Router LAN Settings ..........................................................32
DHCP Settings......................................................................33
MAC Filter ..............................................................................34
Firewall Settings..................................................................36
DDNS.......................................................................................40
System ............................................................................................41
Information...........................................................................41
Admin Settings....................................................................42
Account .............................................................................42
Language..........................................................................43
Date & Time......................................................................44
Settings Prole.....................................................................46
Reset / Reboot.................................................................48
Firmware Upgrade..............................................................49
System Logs..........................................................................50
Table of Contents

iiiD-Link DWR-960 User Manual
Table of Contents
Parental Control ..................................................................51
SMS..................................................................................................52
Short Messages ...................................................................52
USSD........................................................................................53
Connecting to a Wireless Network .................................54
WPS Button...................................................................................54
Connecting to a Wireless Network .................................55
Using Windows 10 .....................................................................55
Using Windows 8 .......................................................................57
Using Windows 7 .......................................................................59
Using Windows®XP ....................................................................62
Troubleshooting ..............................................................63
Networking Basics...........................................................65
Check your IP address...............................................................65
Statically Assign an IP address...............................................66
Technical Specications..................................................67
Regulatory Information ..................................................68

1D-Link DWR-960 User Manual
Section 1 - Product Overview
Product Overview
Package Contents
If any of the above items are missing or damaged, please contact your reseller.
Power Adapter
D-Link DWR-960 Wireless AC1200 4G LTE Router
3G/4G Antennas
RJ45 Cable

2D-Link DWR-960 User Manual
Section 1 - Product Overview
System Requirements
Network Requirements • A compatible mini-SIM/UICC card with mobile data service1
Web-based Conguration
Utility Requirements
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
Browser Requirements:
• Internet Explorer 9 or higher
• Firefox 12 or higher
• Safari 4 or higher
• Chrome 20 or higher
1 Subject to services and service terms available from your carrier.

3D-Link DWR-960 User Manual
Section 1 - Product Overview
Introduction
High-Speed Mobile Internet with LTE Connectivity
The DWR-960 Wireless AC1200 4G LTE Router gives you high-speed Internet wherever you are and lets you share it on the go. Using LTE technology,
you can achieve a download speed of up to 300 Mbps and a upload speed of up to 100 Mbps1. The built-in LTE antenna provides a reliable connection
to your mobile service provider, and separate internal Wi-Fi antenna give extended coverage to the computers and wireless devices connected to the
DWR-960.
Mobile Internet for All of Your Devices
With the DWR-960, you can get online with your notebook, smartphone, tablet, or any other wireless device using a single mobile connection. The
DWR-960 provides high-speedWireless AC coverage with 2.4G and 5G radio bands, giving high-speed wireless access to everybody – whether you are
with colleagues on a business trip or travelling with friends and family.
Built-in Software for Instant Access Anywhere
The DWR-960 is truly plug-and-play, with drivers already on the router, so you can connect without installing anything. Open a browser, connect to the
router, and you can set up your network right from the web interface. Once the device is set up, you can simply power it on to start up your portable
mobile network without further conguration, meaning that you can share your mobile Internet connection without a cable or DSL .
The D-Link DWR-960 Wireless AC1200 4G LTE Router lets you share a fast mobile Internet connection with multiple PCs and devices letting you and
your friends enjoy the advantage of wireless connectivity anywhere, anytime. It oers 4G LTE and 3G HSPA+ compatibility for fast downlink and uplink
data rates, so you get fast upload and download speeds in areas without wired Internet connectivity.
1 All references to speed are for comparison purposes only. Actual speeds will vary depending on a range of factors including mobile network coverage, signal strength, network activity, and environmental conditions.

4D-Link DWR-960 User Manual
Section 1 - Product Overview
Hardware Overview
Overview
1 SIM/UICC Card Slot Insert a SIM/UICC card to access the Internet through mobile connectivity. Or you may opt to use the
W/LAN port below (No.8).
2 WPS Button Press this button to add new wireless devices quickly and easily using Wi-Fi Protected Setup (WPS).
3 Reset Button Using a paper clip, press and hold this recessed button for 5 seconds to reset the device to factory
defaults. All LEDs will be on and then o except the Power LED which will remain on during the reset.
4 LED Indicators Status display. Please refer to LED Indicators on page 6.
1
2
3
45 6 7 8

5D-Link DWR-960 User Manual
Section 1 - Product Overview
5 Power Button Press this button to power on or o the device.
6 Power Input Receptacle for the included 12 V/1 A power adapter.
7 LAN Use a RJ-45 Ethernet cable to connect a computer, network equipment such as NAS (Network Attached
Storage) or switch.
8 W/LAN Use a RJ-45 Ethernet cable to connect the device to an Ethernet-based cable, DSL or ber modem.

6D-Link DWR-960 User Manual
Section 1 - Product Overview
Hardware Overview
LED Indicators
Number Name Explanation
1Power Solid Green Powered on.
O Powered o.
22.4 GHz
Solid Green Wi-Fi is enabled.
Blinking Green (slow) Trac is being transmitted over Wi-Fi.
Blinking Green (fast) WPS is activated.The LED will ash for 120 seconds or until a user connects.
O Wi-Fi is disabled.
35 GHz
Solid Green Wi-Fi is enabled.
Blinking Green (slow) Trac is being transmitted over Wi-Fi.
Blinking Green (fast) WPS is activated.The LED will ash for 120 seconds or until a user connects.
O Wi-Fi is disabled.
4LAN
Solid Green RJ-45 Ethernet cable connected.
Blinking Green Trac is being transmitted over the Ethernet cable.
O RJ-45 Ethernet cable not connected.
5Internet
Solid Blue Connected to an LTE network/Ethernet WAN.
Blinking Blue Trac is being transmitted over LTE/Ethernet WAN.
Solid Green Connected to a 2G/3G network.
Blinking Green Trac is being transmitted over 2G/3G.
Solid Red No SIM/UICC card inserted or no Internet service.
6Signal Strength Green (Level 1-4) Indicates mobile connection signal strength. The stronger the signal, the
more the lit bars.
64321 5

7D-Link DWR-960 User Manual
Section 2 - Installation
Installation
Initial Setup
Ensure that your DWR-960 is disconnected and powered o before performing the steps below.
1. Verify that your SIM/UICC card is installed and has been activated by your carrier. To install
your SIM/UICC card, follow the orientation diagram next to the slot. Push gently until it
locks into place.
Caution: Always unplug/power o the router before installing or removing the SIM/UICC card.
Never insert or remove the SIM/UICC card while the router is powered on.
2. Attach the included antennas to the back of the router, screwing them in clockwise. Arrange
them so that they point upwards.
3. Connect the power adapter to the socket on the back panel of your DWR-960. Plug the
other end of the power adapter into the wall outlet or power strip.
4. Press the power button and wait for three seconds for the device to be powered on.
a. The Power LED will light up green to indicate that power is being supplied to the router
and the router is turned on.
b. After a few moments, the LED indicators will show the status of the router’s various
functions. For more information, please refer to LED Indicators on page 6.
This section will guide you through the installation process. Placement of the router is very important. Do not place the router in an enclosed area
such as a closet, cabinet, or in an attic or garage.
1.
SIM
card
SIM
WPS
RESET
2.
3.

8D-Link DWR-960 User Manual
Section 2 - Installation
Wireless Installation Considerations
The DWR-960 can be accessed using a wireless connection from anywhere within the operating range of its wireless network. Keep in mind that
the quantity, thickness, and location of walls, ceilings, or other objects that the wireless signals must pass through may adversely aect wireless
signals. Ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or oce.The key to maximizing
the wireless range is to follow these basic guidelines:
1. Minimize the number of walls and ceilings between the router and other network devices. Each wall or ceiling can reduce your adapter’s range
from 3 to 90 feet (1 to 30 meters).
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters) appears to be almost 3 feet (1 meter) thick at a
45-degree angle. At a 2-degree angle it appears over 42 feet (14 meters) thick. Position devices so that the signal will travel straight through a
wall or ceiling (instead of at an angle) for better reception.
3. Try to position access points, wireless routers, and computers so that the signal passes through open doorways. Materials such as glass, metal,
brick, insulation, concrete, and water can aect wireless performance. Large objects such as sh tanks, mirrors, le cabinets, metal doors, and
aluminum studs may also have a negative eect on range.
4. If you are using a 2.4 GHz cordless phone, make sure that the 2.4 GHz phone base is as far away from your wireless device as possible. The base
transmits a signal even when the phone is not in use. In some cases, cordless phones, X-10 wireless devices, and electronic equipment such as
ceiling fans, uorescent lights, and home security systems may dramatically degrade wireless connectivity.

9D-Link DWR-960 User Manual
Section 3 - Conguration
Conguration
Initial Connection to the Router
This section shows you how to congure your new DWR-960 using the conguration utility that can be accessed via your web browser.
By default, the DWR-960 comes congured to work with most 4G SIM/UICC cards. If you wish to congure the router, you will need to establish a
direct connection with the router in order to access the web-based conguration utility. Refer to the following two sections for wired and wireless
connection methods. Once you have congured your router, you will be able to connect to a wireless network using the Wi-Fi settings that you
specied in the conguration process.
If you are conguring the router from a PC with a wired Ethernet connection, plug one end of an Ethernet cable into the port labelled LAN on the
back of the router, and the other end into the Ethernet port on your computer.
Connect via Ethernet Cables
Modem

10D-Link DWR-960 User Manual
Section 3 - Conguration
Connect via Wi-Fi
Note: The following example uses Windows 10’s built-in wireless connection utility. If you are using a dierent operating system, or a third-party
connection utility, the process may be dierent. Please refer to the documentation that came with your operating system or wireless adapter for
further information on how to connect to a wireless network.
To connect to the router using Wi-Fi, on the taskbar of your Windows, click the or the
icon.
Note: If you see the icon, unplug the network cable and try again.
By default, the network name (SSID) of the DWR-960 will be in the format dlink_DWR-960_XXXX
or dlink_DWR-960-5G_XXXX (where XXXX represents the last 4 digits of the Wi-Fi interface’s MAC
address).Note that the default SSID and password can be found on the device label on the
bottom of the device .
Once you have located your DWR-960’s wireless network, select it and click Connect.dlink_DWR-960-5G_xxxx
dlink_DWR-960-5G_xxxx

11D-Link DWR-960 User Manual
Section 3 - Conguration
You will then be prompted to enter the network security key for your router. Enter the security
key in the box provided and click OK. Your wireless connection utility will conrm that the
connection is successful, and you can move to the next step to continue the conguration
process.
You can also set up a connection using the Windows built-in WPS feature. Please see
Connecting to a Wireless Network on page 55.
dlink_DWR-960-5G_xxxx

12D-Link DWR-960 User Manual
Section 3 - Conguration
Web-based Conguration
To access the conguration utility, open a web browser (such as Internet Explorer) and enter
the IP address of the router, which is 192.168.0.1 by default in the address bar.
Enter admin as the username and leave the password blank on the login page. You will be
required to change the password when logging in for the rst time.
Click Sign in to continue.
Conguration Utility

13D-Link DWR-960 User Manual
Section 3 - Conguration
On the home page of the interface, you will nd the menu bar at the top of the page which includes tabs for easy navigation.
The Internet tab allows you to congure your Internet settings, including details about your mobile operator.
The Wi-Fi tab allows you to congure your Wi-Fi network, as well as add new devices using WPS.
The Settings tab allows you to congure rewall and security settings.
The System tab allows you to view system information, change your login information, and upgrade the rmware.
From the SMS tab, you can send and receive SMS text messages, as well as send USSD (Unstructured
Supplementary Service Data) codes, also known as “Quick Codes”or“Feature Codes.”
Navigation
Internet
Wi-Fi
Settings
System
SMS

14D-Link DWR-960 User Manual
Section 3 - Conguration
Quick Access
A quick access page will be displayed on the home page of the DWR-960. The headings below provide links to conguration pages where you can
alter settings in more detail.
This area displays your Internet provider, the type of
Internet service you are using, signal strength, and
the total amount of mobile Internet data used since
the start of the bill cycle.
This area displays the length of time the Internet has
been up and allows you to change between Always
Connect and Manual Connect.
The Wi-Fi section displays the number of devices
currently connected to the router wirelessly via the
2.4 GHz and 5 GHz band.
This area displays the number of SMS messages in
your inbox and your draft messages.
Internet
Connection Mode
Wi-Fi
Short Messages

15D-Link DWR-960 User Manual
Section 3 - Conguration
Setup Wizard
The setup wizard is designed to guide you through a step-by-step process of initial device conguration. It will assist you in the following basic
congurations: Wi-Fi setting, Admin setting, and Internet setting.
APN For LTE/3G
On this page, you can configure your Access Point Name (APN) settings.
Depending on your mobile service provider, you may have to congure the
optional settings manually. Please consult your ISP in such case.
Click Next to continue.
Wi-Fi 2.4 GHz SSID/Wi-Fi 5 GHz SSID
On this page, you can congure yourWi-Fi settings. Enter theWi-Fi name and the
protection mode with encryption method. Enter the Pre-Shared Key which will
be required for client connection. You can also click New Key to let the system
generate a key automatically for you.
Click Next to continue.
Admin Settings
On this page, you can congure the admin account’s password and the language
of the web conguration utility. You can also set the system’s date and time.
Click Next to continue.
Internet Settings
On this page, you can congure the Internet connection mode: WAN or cellular
mode. For the WAN connection mode, you can choose the connection method
from the following: Static, PPPoE, or DHCP. For PPPoE and Static, you may need
to contact you ISP or network administrator for the respective parameters for
connection.
Click Next to continue. The next page simply requires you to click Apply for the
congurations to take eective.

16D-Link DWR-960 User Manual
Section 3 - Conguration
In this section you can check your current network status as well as your network provider and data usage.
Internet Settings
Network Status
Displays your current network provider and signal
strength.
Displays the type of network you are connected to.
The length of time you have been connected to the
network.
Reference Signal Received Power (RSRP), which
measures the power level in the LTE cell network.
Indicates the category of the LTE.
Indicates the LTE frequency band.
Network Provider
Network Type
Connection Time
RSRP
LTE Cat
Band
Cellular Information
Network Status
Displays your current IP address.
Displays the total amount of data downloaded.
Displays the total amount of data uploaded.
IP Address (IPV4)
Total DL
Total UL
Note: These counters may be reset when the battery or SIM/UICC card is
removed.