D-Link EAGLE PRO AI User manual

AX1500 4G SMART ROUTER G415

iD-Link G415 User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify
any person or organization of such revisions or changes.
Manual Revisions
Hardware Revision Date Description
A1 v1.00 2021/11/10 Initial release
Trademarks
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States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks
of their respective companies.
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Copyright © 2021 by D-Link Corporation, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from
D-Link Corporation, Inc.
Preface

iiD-Link G415 User Manual
ErP Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-
saving Network Standby mode within 1 minute of no packets being transmitted.
G415 Network Standby: 5.1W
Switched O: 0.168W

iiiD-Link G415 User Manual
Table of Contents
Table of Contents
Product Overview..............................................................1
Package Contents.........................................................................1
System Requirements.................................................................2
Introduction ................................................................................... 3
Features....................................................................................3
Hardware Overview.....................................................................4
LED Indicators........................................................................ 4
Back Panel ...............................................................................6
Side View.............................................................................7
Installation.........................................................................8
Before you Begin...........................................................................8
Wireless Installation Considerations...................................... 9
Setup...............................................................................................10
EAGLE PRO AI Setup ..........................................................11
Hardware Setup ..................................................................12
Setup Wizard ........................................................................15
Conguration...................................................................22
Home ..............................................................................................23
Internet...................................................................................24
G415 ........................................................................................25
Connected Clients..............................................................26
Settings ..........................................................................................28
Wizard.....................................................................................28
Cellular....................................................................................29
Failover ...................................................................................30
Internet - IPv4.......................................................................31
IPv4 - Dynamic IP (DHCP)............................................32
IPv4 - Static IP..................................................................33
IPv4 - PPPoE .....................................................................34
Internet - IPv6.......................................................................36
IPv6 - Auto Detection...................................................37
IPv6 - Static IPv6 .............................................................39
IPv6 - Auto Conguration (SLAAC/DHCPv6)........41
IPv6 - PPPoE .....................................................................43
IPv6 - 6rd...........................................................................47
IPv6 - Local Connectivity Only ..................................49
Wireless..............................................................................50
Guest Zone.......................................................................56
Network..................................................................................58
D-Link Cloud.........................................................................60
Operation Mode..................................................................61
Features..................................................................................62
Parental Control ..................................................................62
Data Cap.................................................................................65
SMS ..........................................................................................66
PIN............................................................................................68
USSD........................................................................................69
QoS Engine............................................................................70
Firewall ...................................................................................72
Firewall Settings - IPv4/IPv6 Rules................................74
Port Forwarding ..................................................................76
Port Forwarding - Virtual Server....................................78
Static Routes - IPv4.............................................................80

ivD-Link G415 User Manual
Table of Contents
Static Routes - IPv6.............................................................81
Dynamic DNS .......................................................................82
Quick VPN..............................................................................84
Management................................................................................85
Time & Schedule - Time....................................................85
Time & Schedule - Schedule ...........................................86
System Log............................................................................87
System Admin - Admin.....................................................89
System Admin - System....................................................90
User..........................................................................................91
Upgrade .................................................................................92
Statistics.................................................................................93
EAGLE PRO AI...................................................................94
Voice Control....................................................................98
Register a D-Link Cloud Service Account...........................99
Amazon Alexa Setup ...................................................... 104
Amazon Alexa Voice Commands ............................... 107
Google Assistant Setup ................................................. 108
Google Assistant Voice Commands .......................... 110
Quick VPN.......................................................................111
Important Information .......................................................... 112
iOS Devices ................................................................................ 113
VPN Setup Instructions.................................................. 113
Connect or Disconnect.................................................. 115
Mac OS X..................................................................................... 116
VPN Setup Instructions.................................................. 116
Connect or Disconnect.................................................. 118
Windows 7.................................................................................. 119
VPN Setup Instructions.................................................. 119
Connect or Disconnect.................................................. 122
Windows 8.1/8.......................................................................... 123
VPN Setup Instructions.................................................. 123
Connect or Disconnect.................................................. 128
Windows 10............................................................................... 129
VPN Setup Instructions.................................................. 129
Connect or Disconnect.................................................. 131
Android ....................................................................................... 132
VPN Setup Instructions.................................................. 132
Connect or Disconnect.................................................. 134
Connect a Wireless Client to Your Router.....................135
WPS Button................................................................................ 135
Windows® 10............................................................................. 136
Windows® 8 - WPA/WPA2...................................................... 137
Windows® 7................................................................................ 139
Troubleshooting............................................................141
Wireless Basics ...............................................................143
Networking Basics.........................................................147
Wireless Security ...........................................................149
Technical Specications................................................150
Regulatory Statements .................................................152

1D-Link G415 User Manual
Section 1 - Product Overview
If any of the above items are missing or damaged, please contact your local reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the router will cause damage and void the warranty for this product.
Product Overview
Package Contents
G415 4G AX1500 Wi-Fi 6 AI Router
Power Adapter (12V, 1.5A)
Ethernet Cable (1m)
Quick Installation Guide

2D-Link G415 User Manual
Section 1 - Product Overview
Network Requirements
• An Ethernet-based cable, DSL or ber modem
• IEEE 802.11ax/ac/n/g/b/a wireless clients
• 10/100/1000 Ethernet
Web-based
Conguration Utility
Requirements
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 10 or later
• Firefox 28 or later
• Safari 6 or later
• Chrome 28 or later
EAGLE PRO AI APP
Requirements
• iOS® or Android™ device (Please refer to the description of the
app’s page to check whether your device is compatible.)
System Requirements

3D-Link G415 User Manual
Section 1 - Product Overview
Introduction
With a powerful network processor, the AX1500 Smart Router packs in strong processing power to help you manage your home or oce network.
It’s a powerful, intelligent home router with AI-assisted trac control, Wi-Fi utilization and mesh optimization, and parental controls. It also has
integrated voice assistant compatibility for Amazon Alexa and Google Assistant so you can control your network with voice commands.
Features
Smooth Wireless Connectivity with Maximized Bandwidth
The innovative AI Trac Optimizer provides weekly usage report to inform administrators about the consumption of network bandwidth along
with heavy users. It also rates the overall condition of the wireless network and states the number of times the engine has optimized the network
automatically based on the network conditions and usage data.
Handle More with a High-Power Processor
With the G415, you’re not only enjoying buer-free gaming and lightning-fast surng, but also features such as optimized QoS, controlled Internet
access with website ltering, and compatibility with voice assistants. All this is possible with the router’s 1.4 GHz dual-core high-power processor,
128 MB of ash memory and 256 MB of RAM.
Intelligent Quality of Service Features
The Quality of Service (QoS) allows you to prioritize important trac to ensure that real-time applications are receiving optimal bandwidth. Moreover,
the inbuilt AI engine collects and analyzes trac data and noties administrators of clients that consume high bandwidth so that they can take
prompt action.
Always Up-to-Date with the Latest Features
The G415 will automatically check daily for updates to make sure that the device always has the latest features and the most secure rmware and
will install the update silently in the background. For extra peace of mind, in the event of failure during the rmware update, the router will store
a backup system image in the memory before proceeding with the update.
Easy Setup and Flexible Management
Managing your Internet utilization has never been easier; just download the free EAGLE PRO AI for your mobile device and follow the on-screen
step-by-step instructions to add your device. You also have the option to use a web browser to access the setup wizard for basic conguration and
advanced features. Support for industry-standard Wi-Fi Protected Setup (WPS) lets you create encrypted connections to new devices by pressing
a button.

4D-Link G415 User Manual
Section 1 - Product Overview
Hardware Overview
LED Indicators
1Power Solid Green The device is on and the system is healthy.
2 Internet Solid Green The Internet connection is established.
Flashing Green The device cannot connect to the Internet.
3 Wireless (2.4 GHz)
Solid Green The 2.4 GHz wireless band is enabled.
Flashing Green The device is transmitting data.
O No internet service available.
4 Wireless (5 GHz)
Solid Green The 5 GHz wireless band is enabled.
Flashing Green The device is transmitting data.
O No internet service available.
1234567

5D-Link G415 User Manual
Section 1 - Product Overview
5LTE/3G Solid Green The cellular signal is on 4G service.
Solid Red The cellular signal is on 3G/2G service.
6 SMS Solid Green New SMS message is received.
O No new SMS message.
7 Signal Bar Solid Green
1 LED: RSSI < -100 dbm
2 LED: RSSI < -92 dbm
3 LED: RSSI < -84 dbm
4 LED: RSSI > -84 dbm
O No mobile signal.

6D-Link G415 User Manual
Section 1 - Product Overview
Back Panel
1 Power Connector Connector for the supplied power adapter.
2Gigabit LAN Ports
(1- 3)
Connect Ethernet devices such as computers, switches, storage (NAS) devices, and game
consoles.
3Gigabit WAN Port Use an Ethernet cable to connect your broadband modem to this port.
23
4
1

7D-Link G415 User Manual
Section 1 - Product Overview
Side View
1 Reset Button Press this button with an unfolded paperclip and hold for ten seconds to reset the device.
2 WPS Button Press this button to initiate a new WPS connection. See WPS Button on page 134 for
details.
3WLAN Press this button to toggle wireless LAN on or o.
4 SIM/UICC Card Slot Accepts a standard mini-SIM card for 4G LTE connectivity.
5Power Button Turns the device on or o.
1
2
3
4
5

8D-Link G415 User Manual
Section 2 - Installation
Before you Begin
• Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, attic, or
garage.
• Congure the router with the computer that was last connected directly to your Internet connection. Verify that it is
connected to the Internet before connecting additional devices.
• If your ISP provides you with a modem/router combo, you will need to set it to“bridge”mode so the router can work
properly. Please contact your ISP or refer to the user manual for your modem/router device.
• You can only use the Ethernet port on your modem. If you were using the USB connection before using the router, then
you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet port on the
router, then turn the modem back on. In some cases, you may need to call your Internet Service Provider (ISP) to change
connection types (USB to Ethernet).
• If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service
Provider handy. This information is likely to include your DSL account's username and password. Your ISP may also supply
you with additional WAN conguration settings which might be necessary to establish a connection.
• If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to label
each cable or take a picture of your existing setup before making any changes.
• If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as WinPoET,
BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
This section will walk you through the installation of your G415.
Installation

9D-Link G415 User Manual
Section 2 - Installation
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other
objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of
materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall or
ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or
ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree angle
appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick. Position devices so
that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try
to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways.
Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le cabinets, brick, and
concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security
systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is
as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.
Wireless Installation Considerations

10D-Link G415 User Manual
Section 2 - Installation
Setup
There are several ways you can congure your router to connect to the Internet
• EAGLE PRO AI - Use your compatible iOS or Android device to install and congure your router. Refer to EAGLE PRO AI
Setup on page 11.
• Hardware Setup - This section explains how to set up your G415. Refer to Hardware Setup on page 12.
• D-Link Setup Wizard - This wizard will launch when you log in to the router using your browser for the rst time. Refer to
Setup Wizard on page 15.
• Manual Setup - Log in to the router to manually congure your router. Refer to Conguration on page 22

11D-Link G415 User Manual
Section 2 - Installation
EAGLE PRO AI Setup
The EAGLE PRO AI allows you to install and congure your G415 from your compatible Android or iOS device.
Note: The screenshots may be dierent depending on your mobile device’s OS version. However, the process is the same.
Step 3
Tap Install New Device. Scan the setup code on the device label on the
bottom of the router. Follow the on-screen instructions to complete the
setup.
Step 1
Search and install the free EAGLE PRO AI available on the App Store or on
Google Play.
Step 2
Launch the EAGLE PRO AI from the home screen of your device.

12D-Link G415 User Manual
Section 2 - Installation
Hardware Setup
Step 1
Position your G415 near your Internet-connected modem. Place it in an open
area for better wireless coverage.
Step 2
Turn o and unplug the power to your cable or DSL broadband modem. This
is required. In some cases, you may need to turn it o for up to ve minutes.
Step 3
Use the Ethernet cable to connect your modem to the port labelled
INTERNET on the router.
MODEM
MODEM
MODEM

13D-Link G415 User Manual
Section 2 - Installation
Step 4
Plug in the power and turn your modem back on and wait approximately
one minute before proceeding with the procedure.
Step 5
Connect the supplied power adapter to the router and a power outlet, and
wait approximately one minute until the LED indicator on the front of the
device changes from orange to solid white.
Step 6
If you are conguring the router wirelessly from a PC, connect to the Wi-Fi network name printed on the label attached to
the bottom of your router. Note: The Wi-Fi name (SSID), Wi-Fi password, and device password are printed on the device
label on the bottom of the device.
SSID:
Password:
MODEM
MODEM
MODEM

14D-Link G415 User Manual
Section 2 - Installation
If you are conguring the router from a PC with a wired Ethernet connection, plug one end of an Ethernet cable into the
port labelled 1 on the back of the router, and the other end into the Ethernet port on your computer.
Step 7
If you are connecting to a broadband service that uses a dynamic connection (not PPPoE), you may be online already. Try
opening a web browser and connecting to a website. If the website does not load, proceed to Setup Wizard on page 15.
MODEM

15D-Link G415 User Manual
Section 2 - Installation
Setup Wizard
The setup wizard is designed to guide you through a step-by-step process of conguring your new G415 for Internet connection.
If this is your rst time installing the router, open your web browser and
enter http://xxxx.devicesetup.net/ into the browser (xxxx represents the last 4
digits of the MAC address). Enter the Admin Password and click Log In to start
the configuration process. The web address and device password are printed on
the device label on the bottom of the device.
Agree to the Terms of Use and Privacy Policy before proceeding.