D-Link EXO AX DIR-X4860-US User manual

Version 1.00 | 2020/05/04
DIR-X4860
User Manual
AX4800 Mesh Wi-Fi 6 Router

iD-Link DIR-X4860 User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify
any person or organization of such revisions or changes.
Manual Revisions
Hardware Revision Date Description
A1 v1.00 2020/05/04 Initial release
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks
of their respective companies.
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Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
Copyright © 2020 by D-Link Corporation, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from
D-Link Corporation, Inc.
Preface

iiD-Link DIR-X4860 User Manual
ErP Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-
saving Network Standby mode within 1 minute of no packets being transmitted. It can also be turned o through a power
switch to save energy when it is not needed.
DIR-X4860 Network Standby: 4.26 watts
Switched O: 0.073 watts

iiiD-Link DIR-X4860 User Manual
Table of Contents
Table of Contents
Product Overview..............................................................1
Package Contents.........................................................................1
System Requirements.................................................................2
Features............................................................................................3
Hardware Overview.....................................................................4
LED Indicators........................................................................ 4
Back Panel ...............................................................................5
Installation.........................................................................6
Before you Begin...........................................................................6
Wireless Installation Considerations...................................... 7
Setup.................................................................................................8
D-Link Wi-Fi App Setup....................................................... 9
Antenna Setup.....................................................................11
Hardware Setup ..................................................................12
Setup Wizard ........................................................................15
Conguration...................................................................22
Home ..............................................................................................23
Internet...................................................................................24
DIR-X4860..............................................................................25
Connected Clients..............................................................26
USB Device............................................................................28
Settings ..........................................................................................29
Wizard .....................................................................................29
Internet - IPv4.......................................................................30
IPv4 - Dynamic IP (DHCP)............................................31
IPv4 - Static IP..................................................................32
IPv4 - PPPoE .....................................................................33
IPv4 - PPTP........................................................................35
IPv4 - L2TP ........................................................................37
IPv4 - DS-Lite ...................................................................39
Internet - IPv6.......................................................................40
IPv6 - Auto Detection...................................................41
IPv6 - Static IPv6 .............................................................43
IPv6 - Auto Conguration (SLAAC/DHCPv6)........45
IPv6 - PPPoE .....................................................................48
IPv6 - 6rd...........................................................................52
IPv6 - Local Connectivity Only ..................................54
Internet - VLAN ....................................................................55
Wireless ..................................................................................57
Guest Zone.......................................................................63
Network..................................................................................64
USB Sharing ..........................................................................66
D-Link Cloud.........................................................................67
Features..........................................................................................68
QoS Engine............................................................................68
Firewall Settings - Advanced..........................................70
Firewall Settings - IPv4/IPv6 Rules................................72
Port Forwarding ..................................................................74
Port Forwarding - Virtual Server....................................76
Website Filter........................................................................78
Static Route - IPv4...............................................................79
Static Route - IPv6...............................................................80
Dynamic DNS .......................................................................81

ivD-Link DIR-X4860 User Manual
Table of Contents
Quick VPN..............................................................................83
Management................................................................................84
Time & Schedule - Time....................................................84
Time & Schedule - Schedule ...........................................85
System Log............................................................................86
System Admin - Admin.....................................................88
System Admin - System....................................................89
User..........................................................................................90
Upgrade .................................................................................91
Statistics.................................................................................92
Third Party Services.........................................................93
Registering a D-Link Cloud Service Account....................94
Amazon Alexa Setup .........................................................97
Amazon Alexa Voice Commands ............................... 101
The Google Assistant Setup......................................... 102
The Google Assistant Voice Commands.................. 105
Quick VPN.......................................................................106
Important Information .......................................................... 107
iOS Devices ................................................................................ 108
VPN Setup Instructions.................................................. 108
Connect or Disconnect.................................................. 110
Mac OS X..................................................................................... 111
VPN Setup Instructions.................................................. 111
Connect or Disconnect.................................................. 113
Windows 7.................................................................................. 114
VPN Setup Instructions.................................................. 114
Connect or Disconnect.................................................. 117
Windows 8.1/8.......................................................................... 118
VPN Setup Instructions.................................................. 118
Connect or Disconnect.................................................. 123
Windows 10............................................................................... 124
VPN Setup Instructions.................................................. 124
Connect or Disconnect.................................................. 126
Android ....................................................................................... 127
VPN Setup Instructions.................................................. 127
Connect or Disconnect.................................................. 129
Connect a Wireless Client to your Router ....................131
WPS Button................................................................................ 131
Windows® 10............................................................................. 132
Windows® 8................................................................................ 133
Windows® 7................................................................................ 135
Troubleshooting............................................................137
Wireless Basics ...............................................................139
Wireless Modes ..............................................................143
Networking Basics.........................................................144
Wireless Security ...........................................................146
Technical Specications................................................147
Regulatory Statements .................................................148
Wall Mounting ...............................................................168

1D-Link DIR-X4860 User Manual
Section 1 - Product Overview
If any of the above items are missing or damaged, please contact your local reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the router will cause damage and void the warranty for this product.
Product Overview
Package Contents
DIR-X4860
DIR-X4860 V
Quick Installation Guide V
Quick Installation Card V
Ethernet Cable (RJ45) V
Power Adapter V

2D-Link DIR-X4860 User Manual
Section 1 - Product Overview
Network Requirements
• An Ethernet-based cable, DSL or ber modem
• IEEE 802.11ax/ac/n/g/b/a wireless clients
• 10/100/1000 Ethernet
Web-based
Conguration Utility
Requirements
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 10 or higher
• Firefox 28 or higher
• Safari 6 or higher
• Chrome 28 or higher
Windows®Users: Make sure you have the latest version of Java
installed. Visit www.java.com to download the latest version.
D-Link Wi-Fi App
Requirements
• iOS® or Android™ device (Please refer to the app's store page
to check whether your device is compatible.)
System Requirements

3D-Link DIR-X4860 User Manual
Section 1 - Product Overview
Features
Need super-fast Wi-Fi for your wire-free, all-streaming house? With a powerful dual-core processor, the AX4800 Mesh Wi-Fi 6 Router packs in
enough processing power to handle every networking task you throw at it. It’s a powerful, intelligent home router with integrated voice assistant
compatibility for Amazon Alexa and Google Assistant so you can control your network with voice commands.
Handle More with a High-Power Processor
With the DIR-X4860, you’re not only enjoying buer-free gaming and lightning fast surng, you’re also enjoying features such as an optimizing
QoS, an automatic rmware update system that ensures the best protection and the latest features, and compatibility with voice assistants. All this
is possible with the router’s 1.5 GHz tri-core high-power processor, 128 MB of ash memory and 512 MB of RAM.
Enhanced Quality of Service Features
The built-in Quality of Service (QoS) engine allows you to prioritize important trac to ensure that your favorite applications are receiving optimal
bandwidth.
Always Up-to-Date with the Latest Features
The DIR-X4860 will automatically check daily for updates to make sure that the device always has the latest features and the most secure rmware,
and will install the update silently in the background. For an extra peace of mind, in the event of failure during the rmware update, the router will
store a backup system image in the memory before proceeding with the update.
Easy to Set Up and Manage
Sharing your Internet connection doesn’t have to be a complicated process; just download the free D-Link Wi-Fi app for your mobile device and
follow the on-screen step-by-step instructions to set up your DIR-X4860.You also have the option to use a web browser to access the setup wizard
and to manage your router. Support for industry-standard Wi-Fi Protected Setup (WPS) lets you create encrypted connections to new devices by
pressing a button.

4D-Link DIR-X4860 User Manual
Section 1 - Product Overview
Hardware Overview
LED Indicators
1 2 3 4
1Power
Solid White The device is on and the system is healthy.
Solid Orange The device is booting up or performing the factory reset process.
Blinking Orange The device is under recovery mode.
2 Internet
Solid White The Internet port connection is established.
Solid Orange The device cannot connect to the Internet.
Blinking Orange The device is undergoing the rmware upgrade process.
3 Wireless (2.4 GHz) Solid White The 2.4 GHz wireless band is enabled.
Blinking White The device is processing WPS.
4 Wireless (5 GHz) Solid White The 5 GHz wireless band is enabled.
Blinking White The device is processing WPS.
5 USB 2.0 Solid White USB Device is attached.
6 USB 3.0 Solid White USB Device is attached.
5 6

5D-Link DIR-X4860 User Manual
Section 1 - Product Overview
Back Panel
1 USB 2.0 Port Connect a USB storage device to share les over the network.
2 USB 3.0 Port Connect a USB storage device to share les over the network.
3Gigabit LAN Ports
(1- 4)
Connect Ethernet devices such as computers, switches, storage (NAS) devices, and game
consoles.
4Gigabit WAN Port Using an Ethernet cable, connect your broadband modem to this port.
5 WPS Button Press to start the WPS process and automatically create an encrypted connection to a WPS
client.
6 Reset Button Insert a paperclip in the hole, wait for 10 seconds, and release to reset the router to default
settings.
7 Power Connector Connector for the supplied power adapter.
8 Power Button Press the power button to power the device on or o.
3 7 84 6
5
1 2

6D-Link DIR-X4860 User Manual
Section 2 - Installation
Before you Begin
• Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, attic, or
garage.
• Congure the router with the computer that was last connected directly to your Internet connection. Verify that it is
connected to the Internet before connecting additional devices.
• You can only use the Ethernet port on your modem. If you were using the USB connection before using the router, then
you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet port on the
router, and then turn the modem back on. In some cases, you may need to call your Internet Service Provider (ISP) to
change connection types (USB to Ethernet).
• If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service
Provider handy. This information is likely to include your DSL account's Username and Password. Your ISP may also supply
you with additional WAN conguration settings which might be necessary to establish a connection.
• If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to label
each cable or take a picture of your existing setup before making any changes.
• If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as WinPoET,
BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
This section will walk you through the installation of your DIR-X4860.
Installation

7D-Link DIR-X4860 User Manual
Section 2 - Installation
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other
objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of
materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall or
ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or
ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree angle
appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick. Position devices so
that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try
to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways.
Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le cabinets, brick, and
concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security
systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is
as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.
Wireless Installation Considerations

8D-Link DIR-X4860 User Manual
Section 2 - Installation
Setup
There are several dierent ways you can congure your router to connect to the Internet
• D-Link Wi-Fi App - Use your compatible iOS or Android device to install and congure your router. Refer to D-Link Wi-Fi
App Setup on page 9.
• Hardware Setup - This section explains how to setup your DIR-X4860. Refer to Hardware Setup on page 12.
• D-Link Setup Wizard - This wizard will launch when you log into the router by using your PC for the rst time. Refer to
Setup Wizard on page 15.
• Manual Setup - Log in to the router to manually congure your router. Refer to Conguration on page 22

9D-Link DIR-X4860 User Manual
Section 2 - Installation
D-Link Wi-Fi App Setup
The D-Link Wi-Fi app allows you to install and congure your DIR-X4860 from your compatible Android or iOS device.
Note: The screenshots may be dierent depending on your mobile device’s OS version. The following steps show the iOS interface
of the D-Link Wi-Fi app. If you are using an Android device, the appearance may be dierent from that of the screenshots, but the
process is the same.
Step 3
Tap on the Install New Device button at the middle of the screen.
Step 1
Search and install the free D-Link Wi-Fi app available on the App Store or on
Google Play. You can also scan the QR code on the right, which will take you
to the respective D-Link Wi-Fi app store page.
Step 2
Launch the D-Link Wi-Fi app from the home screen of your device.
D-Link Wi-Fi

10D-Link DIR-X4860 User Manual
Section 2 - Installation
Step 5
Select Router and select DIR-X4860 from the list of available devices. Tap
Next to continue.
Step 6
You will now be guided through a step-by-step process for setting up your
router. Simply follow the on-screen instructions to continue the installation
and the conguration process.
Step 4
Tap Scan the QR code to scan the setup QR code located on the Quick
Installation Card and proceed to step 6. Alternatively, you can tap Continue
without scanning to proceed to step 5.
QUICK INSTALLATION CARD
www.dlink.com
Model Name: DEVICE
Wi-Fi Name: dlink-XXXX
Password: XXXXXXXX
S/N: 123456789
SETUP QR CODE

11D-Link DIR-X4860 User Manual
Section 2 - Installation
Antenna Setup
Attach the antennas to the router by twisting them on in a clockwise direction as demonstrated in the diagram below. Keep
the router in an open area for better wireless coverage.

12D-Link DIR-X4860 User Manual
Section 2 - Installation
Hardware Setup
Step 1
Position your DIR-X4860 near your Internet-connected modem. Place it in an
open area for better wireless coverage.
Step 2
Turn o and unplug the power to your cable or DSL broadband modem. This
is required. In some cases, you may need to turn it o for up to ve minutes.
ModemModem
Step 3
Use the Ethernet cable to connect your modem to the port labelled
INTERNET on the router.
Modem

13D-Link DIR-X4860 User Manual
Section 2 - Installation
Step 4
Plug in and turn your modem back on and wait approximately one minute
before proceeding.
Step 5
Connect the supplied power adapter to the router and a power outlet,
press the power button, and wait approximately one minute until the LED
indicator on the front of the device changes from orange to solid white.
Step 6
If you are conguring the router wirelessly from a PC, connect to the Wi-Fi network printed on the label attached to the
bottom of your router or on the Quick Installation Card.
SSID:
Password:
Modem Modem
Modem

14D-Link DIR-X4860 User Manual
Section 2 - Installation
If you are conguring the router from a PC with a wired Ethernet connection, plug one end of an Ethernet cable into the
port labeled 1 on the back of the router, and the other end into the Ethernet port on your computer.
Step 7
If you are connecting to a broadband service that uses a dynamic connection (not PPPoE), you may be online already. Try
opening a web browser and connecting to a website. If the website does not load, proceed to Setup Wizard on page 15.
Modem

15D-Link DIR-X4860 User Manual
Section 2 - Installation
Setup Wizard
If this is your rst time logging in to the page and no connection has been
established, then log in with the password shown on the device label or Quick
Install Guide.
The setup wizard is designed to guide you through a step-by-step process to congure your new DIR-X4860 and connect to the
Internet via a wireless setup process.
If this is your rst time installing the router, open your web browser and
enter http://dlinkrouter.local./ in the address bar. Alternatively, enter the IP
address of the router (default: http://192.168.0.1).
Agree to the Terms of Use and Privacy Policy before proceeding.