Dahua Technology IPC-HFW2431DG-4G User manual

Bullet Network Camera
Quick Start Guide
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V1.0.0

Quick Start Guide
I
Foreword
General
This manual introduces the installation and operations of network camera. Read carefully before
using the device, and keep the manual safe for future reference.
Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, reductions in performance, or
unpredictable result.
Provides additional information as a supplement to the text.
Revision History
Version Revision Content Release Date
V1.0.0 First release. August 2022
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.
About the Manual
●The manual is for reference only. Slight differences might be found between the manual and the
product.
●We are not liable for losses incurred due to operating of the product in ways that are not in
compliance with the manual.
●The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper User Manual, use our CD-ROM, scan the QR code or visit
our official website. The manual is for reference only. Slight differences might be found between
the electronic version and the paper version.
●All the designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
●There might be deviations in the description of the technical data, functions and operations, or
errors in the print. If there is any doubt or dispute, we reserve the right of final explanation.

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●Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
●All trademarks, registered trademarks and the company names in the manual are the properties
of their respective owners.
●Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
●If there is any uncertainty or controversy, we reserve the right of final explanation.

Quick Start Guide
III
Important Safeguards and Warnings
This section introduces content covering the proper handling of the device, hazard prevention, and
prevention of property damage. Read carefully before using the device, and comply with the
guidelines when using it.
Transportation Requirements
●Transport the device under allowed humidity and temperature conditions.
●Pack the device with packaging provided by its manufacturer or packaging of the same quality
before transporting it.
●Do not place heavy stress on the device, violently vibrate or immerse it in liquid during
transportation.
Storage Requirements
●Store the device under allowed humidity and temperature conditions.
●Do not place the device in a humid, dusty, extremely hot or cold site that has strong
electromagnetic radiation or unstable illumination.
●Do not place heavy stress on the device, violently vibrate or immerse it in liquid during storage.
Installation Requirements
●Strictly comply with the local electrical safety codes and standards, and check whether the power
supply is correct before operating the device.
●Please follow the electrical requirements to power the device.
◇When selecting the power adapter, the power supply must conform to the requirements of
ES1 in IEC 62368-1 standard and be no higher than PS2. Please note that the power supply
requirements are subject to the device label.
◇We recommend using the power adapter provided with the device.
●Do not connect the device to two or more kinds of power supplies, unless otherwise specified, to
avoid damage to the device.
●The device must be installed in a location that only professionals can access, to avoid the risk of
non-professionals becoming injured from accessing the area while the device is working.
Professionals must have full knowledge of the safeguards and warnings of using the device.
●Do not place heavy stress on the device, violently vibrate or immerse it in liquid during
installation.
●An emergency disconnect device must be installed during installation and wiring at a readily
accessible location for emergency power cut-off.
●We recommend you use the device with a lightning protection device for stronger protection

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against lightning. For outdoor scenarios, strictly comply with the lightning protection
regulations.
●Ground the function earthing portion of the device to improve its reliability (certain models
are not equipped with earthing holes). The device is a class I electrical appliance. Make sure that
the power supply of the device is connected to a power socket with protective earthing.
●The dome cover is an optical component. Do not directly touch or wipe the surface of the cover
during installation.
Operation Requirements
●The cover must not be opened while the device is powered on.
●Do not touch the heat dissipation component of the device to avoid the risk of getting burnt.
●Use the device under allowed humidity and temperature conditions.
◇Charging condition: 0 °C to +50 °C (+32 °F to +122 °F) (deviation: ± 5 °C).
◇Discharging condition: -20 °C to +60 °C (-4 °F to +140 °F) (deviation: ± 5 °C).
●Use the device under allowed humidity and temperature conditions.
●Do not aim the device at strong light sources (such as lamplight, and sunlight) when focusing it,
to avoid reducing the lifespan of the CMOS sensor, and causing overbrightness and flickering.
●When using a laser beam device, avoid exposing the device surface to laser beam radiation.
●Prevent liquid from flowing into the device to avoid damage to its internal components.
●Protect indoor devices from rain and dampness to avoid electric shocks and fires breaking out.
●Do not block the ventilation opening near the device to avoid heat accumulation.
●Protect the line cord and wires from being walked on or squeezed particularly at plugs, power
sockets, and the point where they exit from the device.
●Do not directly touch the photosensitive CMOS. Use an air blower to clean the dust or dirt on the
lens.
●The dome cover is an optical component. Do not directly touch or wipe the surface of the cover
when using it.
●There might be a risk of electrostatic discharge on the dome cover. Power off the device when
installing the cover after the camera finishes adjustment. Do not directly touch the cover and
make sure the cover is not exposed to other equipment or human bodies
●Strengthen the protection of the network, device data and personal information. All necessary
safety measures to ensure the network security of the device must be taken, such as using strong
passwords, regularly changing your password, updating firmware to the latest version, and
isolating computer networks. For the IPC firmware of some previous versions, the ONVIF
password will not be automatically synchronized after the main password of the system has been
changed. You need to update the firmware or change the password manually.
Maintenance Requirements
●Strictly follow the instructions to disassemble the device. Non-professionals dismantling the
device can result in it leaking water or producing poor quality images. For a device that is
required to be disassembled before use, make sure the seal ring is flat and in the seal groove

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when putting the cover back on. When you find condensed water forming on the lens or the
desiccant becomes green after you disassembled the device, contact after-sales service to
replace the desiccant. Desiccants might not be provided depending on the actual model.
●Use the accessories suggested by the manufacturer. Installation and maintenance must be
performed by qualified professionals.
●Do not directly touch the photosensitive CMOS. Use an air blower to clean the dust or dirt on the
lens. When it is necessary to clean the device, slightly wet a soft cloth with alcohol, and gently
wipe away the dirt.
●Clean the device body with a soft dry cloth. If there are any stubborn stains, clean them away
with a soft cloth dipped in a neutral detergent, and then wipe the surface dry. Do not use volatile
solvents such as ethyl alcohol, benzene, diluent, or abrasive detergents on the device to avoid
damaging the coating and degrading the performance of the device.
●The dome cover is an optical component. When it is contaminated with dust, grease, or
fingerprints, use degreasing cotton moistened with a little ether or a clean soft cloth dipped in
water to gently wipe it clean. An air gun is useful for blowing dust away.
●It is normal for a camera made of stainless steel to develop rust on its surface after being used in
a strong corrosive environment (such as the seaside, and chemical plants). Use an abrasive soft
cloth moistened with a little acid solution (vinegar is recommended) to gently wipe it away.
Afterwards, wipe it dry.

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Table of Contents
Foreword ........................................................................................................................................................................................................I
Important Safeguards and Warnings............................................................................................................................................ III
1 Cable ........................................................................................................................................................................................................... 1
2 Network Configuration...................................................................................................................................................................... 2
2.1 Initializing the Camera............................................................................................................................................................ 2
2.2 Changing the Device IP Address ........................................................................................................................................ 3
2.3 Logging in to the Webpage .................................................................................................................................................. 3
3 Operating with DMSS......................................................................................................................................................................... 4
4 Installation............................................................................................................................................................................................... 5
4.1 Packing List................................................................................................................................................................................... 5
4.2 Dimensions................................................................................................................................................................................... 5
4.3 Installing the Camera............................................................................................................................................................... 6
4.3.1 Installation Methods..................................................................................................................................................... 6
4.3.2 Installing the Antenna.................................................................................................................................................. 6
4.3.3 (Optional) Installing the SD/SIM Card .................................................................................................................. 6
4.3.4 Attaching the Camera................................................................................................................................................... 6
4.3.5 (Optional) Installing the Waterproof Connector............................................................................................. 7
4.3.6 Adjusting the Lens Angle............................................................................................................................................ 8
4.3.7 Adjusting the Solar Panel ........................................................................................................................................... 9

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1 Cable
Waterproof all the cable joints with insulating tape and waterproof tape to avoid water damage and
prevent short circuits from occurring. For details, see the FAQ manual.
Figure 1-1 Cables
Table 1-1 Cable information
No. Port Name Description
1 Power port
Inputs 5 VDC power to charge the battery. Be sure to supply
power as instructed in the manual.
The device might become damaged or behave abnormally if
power is not correctly supplied.
2 Micro USB Charge the battery in the device. The device will keep awake
while charging by Micro USB..
3 Ethernet port
Connects to the network through a network cable.
Do not connect both network cable and Wi-Fi at the same
time.

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2 Network Configuration
Device initialization and IP configurations can all be managed with the ConfigTool or through the
web page. For more information, see the web operation manual.
●Device initialization is available on select models, and is required at first-time use and after the
device is reset.
●Device initialization is available only when the IP addresses of the device (192.168.1.108 by
default) and the computer are on the same network segment.
●Carefully plan the network segment for the device.
●The following figures and pages are for reference only.
2.1 Initializing the Camera
Step 1 Search for the device that needs to be initialized through ConfigTool.
1. Double-click ConfigTool.exe to open the tool.
2. Click Modify IP.
3. Select the searching way, and then click OK.
4. Select one or several cameras in uninitialized status, and then click Initialize.
Step 2 Select the devices to be initialized, and then click Initialize.
If you do not provide the email address for password reset, you can reset the password
only through XML file.
Figure 2-1 Password setting
Step 3 Select Auto-check for updates as needed, and then click OK to initialize the device.

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If initialization failed, click to see more information.
Step 4 Click Finish.
2.2 Changing the Device IP Address
●You can change the IP address of one or more devices at a time. This section is based on
changing IP addresses in batches.
●Changing IP addresses in batches is available only when the corresponding devices have the
same login password.
Step 1 Search for the device whose IP address needs to be changed through ConfigTool.
1. Double-click ConfigTool.exe to open the tool.
2. Click Modify IP.
3. Select the searching way, enter the username and password, and then click OK.
The username is admin, and the password should be the one you set while initializing
the device.
Step 2 Select the devices whose IP addresses need to be changed, and then click Modify IP.
Step 3 Configure IP address.
●Static mode: When you select Static, you need to enter Start IP, Subnet Mask, and
Gateway. The IP addresses of the devices will be modified successively starting from
the first IP entered.
●DHCP mode: If the DHCP server is available in the network, when you select DHCP, the
IP address of devices will be automatically obtained through the DHCP server.
The same IP address will be set for multiple devices if you select the Same IP checkbox.
Step 4 Click OK.
2.3 Logging in to the Webpage
Step 1 Open the IE browser, enter the IP address of the device in the address bar, and then press
the Enter key.
If the setup wizard opens, follow the on-screen instructions to complete it.
Step 2 Enter the username and password in the login box, and then click Login.
Step 3 (Optional) For first-time login, click Click Here to Download Plugin, and then install the
plugin as instructed.
The home page opens when installation is complete.

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3 Operating with DMSS
Prerequisites
Make sure that there are no obstacles and electromagnetic interference between the device and the
router for best possible wireless performance.
Procedure
Step 1 Tap +button on the upper-right corner of DMSS home page to scan the QR code on the
camera. If your DMSS fails to scan the QR code, tap Manually enter SN.
Step 2 Check device serial number and security code, and then click Next.
Step 3 Create the device name, and then enter the password.
The password is security code by default.
Step 4 Click Save.
Figure 3-1 Add the device

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4 Installation
4.1 Packing List
●Tools required for installation, such as the electric drill, are not included in the package.
●The operation manual and information on the tools are on the disk or the QR code.
Figure 4-1 Packing list
4.2 Dimensions
Figure 4-2 Dimensions (mm [inch])

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4.3 Installing the Camera
4.3.1 Installation Methods
Figure 4-3 Installation methods
4.3.2 Installing the Antenna
Figure 4-4 Install the antenna
4.3.3 (Optional) Installing the SD/SIM Card
●SD/SIM card slot is available on select models.
●Disconnect the power before installing or removing the SD/SIM card.
Press the reset button for 10 seconds to reset the device.
Figure 4-5 Install the SD card
4.3.4 Attaching the Camera
Make sure that the mounting surface is strong enough to hold at least three times the weight of the

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camera and bracket.
Figure 4-6 Cable going through the side cable tray
Figure 4-7 Cable going through the mounting surface
4.3.5 (Optional) Installing the Waterproof Connector
This section is only necessary if a waterproof connector is included in your package, and the device is
being installed outdoors.

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Figure 4-8 Install the waterproof connector
4.3.6 Adjusting the Lens Angle
Figure 4-9 Adjust the lens angle

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4.3.7 Adjusting the Solar Panel
Figure 4-10 Adjust the solar panel

Quick Start Guide