Dahua DHI-ISC-EAA8000-P User manual

User’s Manual
I
V1.0.0
EAS Acousto-Magnetic Antenna
User’s Manual
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.

User’s Manual
I
Foreword
General
This manual introduces the functions and operations of the EAS Acousto-Magnetic Antenna
(hereinafter referred to as "the Device").
Models
DHI-ISC-EAA8000-P
DHI-ISC-EAA8000-R
DHI-ISC-EAE0000-110
DHI-ISC-EAE0000-220
Safety Instructions
The following signal words might appear in the manual.
Signal Words
Meaning
DANGER
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
WARNING
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
CAUTION
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, reductions in performance, or
unpredictable results.
TIPS
Provides methods to help you solve a problem or save time.
NOTE
Provides additional information as a supplement to the text.
Revision History
Version
Revision Content
Release Time
V1.0.0 First release. July 2021
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and car plate number. You need to be in compliance with your local privacy protection
laws and regulations to protect the legitimate rights and interests of other people by implementing

User’s Manual
II
measures which include but are not limited: Providing clear and visible identification to inform
people of the existence of the surveillance area and provide required contact information.
About the Manual
The manual is for reference only. Slight differences might be found between the manual and the
product.
We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our official website. The manual is for reference only. Slight differences might be found
between the electronic version and the paper version.
All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
If there is any uncertainty or controversy, we reserve the right of final explanation.

User’s Manual
III
Important Safeguards and Warnings
This section introduces the proper way of using the device, danger and property damage
preventions. Before using the device, read this manual carefully. Follow the instructions and keep this
manual properly for future reference.
Operating Requirements
Transport, use and store the device under allowed humidity and temperature conditions.
Prevent liquids from splashing or dripping on the device. Make sure that there are no objects
filled with liquid on top of the device to avoid liquids flowing into it.
Install the device in a well-ventilated place, and do not block the vents of the device.
Do not press hard, vibrate violently, or soak the device.
Use factory package or same-quality material for packaging when transporting the device.
It is recommended to use this device with a surge protection device(SPD) to improve the
lightning protection effect.
It is recommended to ground the earthing hole of the device to improve device reliability.
It is recommended to install the device 2 meters away from the escalator to improve device
reliability.
Power Requirements
Only use the wire assembly (power cable) recommended in this area and use it within its rated
specifications.
Only use the standard power adapter of the device, otherwise the user will be responsible for
personnel injury or device damage.
Use a power supply that meets the requirements of SELV (Safety Extra Low Voltage) and supply
power in accordance with the rated voltage of (IEC60065) or (IEC60950-1 compliant with
Limited Power Source). The specific power supply requirements are subject to the device label.
Connect the device to the grid power output socket with protective ground connection.
Strictly grounded and powered independently.

User’s Manual
IV
Contents
.............................................................................................................................................................................................I
Foreword............................................................................................................................................................................I
Important Safeguards and Warnings.........................................................................................................................III
1 Overview .......................................................................................................................................................................1
Introduction................................................................................................................................................................................. 1
Features and Advantages ....................................................................................................................................................... 1
2 Appearance...................................................................................................................................................................2
3 Installation and Configuration..................................................................................................................................4
Cautions......................................................................................................................................................................................... 4
Packing List................................................................................................................................................................................... 4
Installation and Configuration .............................................................................................................................................. 5
3.3.1 Installation and Configuration Settings......................................................................................................................... 5
3.3.2 Description of Primary Antenna TX Board Ports and Manual Configuration of Hardware ............... 7
3.3.3 Description of RX Board Ports and Manual Configuration of Hardware................................................10
Software Debugging ..............................................................................................................................................................11
3.4.1 Software Installation..................................................................................................................................................11
3.4.2 Interface Parameter Description...........................................................................................................................12
Cybersecurity Recommendations .......................................................................................................19

User’s Manual
1
1Overview
Introduction
The development of information recognition technology has greatly improved the intelligence of
commercial retail stores, helping to reduce labor costs and enhance economies of scale. The
development and production of EAS technology have effectively improved logistics management
and reduced the loss of merchandise.
This operation/configuration manual describes how to assemble, configure and maintain the EAS
antenna system.
Features and Advantages
Self-diagnosis function
Automatic diagnosis after power-on, effective identification system, and avoiding more than 95%
of external interference sources.
Reading distance
The maximum detection distance of labels is 800 mm–900 mm, and the maximum detection
distance of tags is 900 mm–1400 mm.
Invention patent: Digital receiving technology
High stability without temperature drift, which is the core concept of DSP technology.
High integration
Small size, short cable, excellent ability for anti high-frequency interference.
Integrated transceiver mode
The primary and replica antenna are both integrated transceivers, and the detection effects of
the primary and replica antenna are the same.
Wide applicability
High detection rate, low false alarm rate; fully compatible with all AM labels and tags.

User’s Manual
2
2Appearance
EAS Acousto-Magnetic Antenna is an advanced as well as software-driven Electronic Article
Surveillance for shopping malls and supermarkets. It can overcome the influence of the environment
and detect 58 KHz labels and tags. It has strong stability and high detection distance. The
Acousto-Magnetic system includes a primary antenna with two replica antennas, no other controllers
are needed, which makes installation in large supermarkets or multi-export venues very convenient.
Consequently, Acousto-Magnetic system is regarded as the best choice by various stores and
supermarkets.
Appearance

User’s Manual
3
Dimensions (Unit: mm [inch])

User’s Manual
4
3Installation and Configuration
Cautions
Only use for indoors, it is recommended to shut down the device during non-business hours.
Do not cover the device and keep it ventilated.
Pay attention to sun protection, waterproof and moisture-proof.
Only be installed by professionals and strictly enforce safety regulations.
Strictly grounded and powered independently.
Operating temperature: –5 °C to 50 °C.
Packing List
Table 3-1 Packing list
Packing list
Image
Packing box
Primary antenna
Replica antenna
Connection cable
AC110 Power supply
OR
AC220 Power supply

User’s Manual
5
Installation and Configuration
3.3.1 Installation and Configuration Settings
Table 3-2 Tool requirements
Name
Image
Name
Image
Phillips and
slotted
screwdrivers
M10 × 100
expansion
screw × 4
Marker × 1
Open-end
wrenches
Cutting
Machine × 1
Hammer × 1
Fine sand Scuff-plate
Power drill × 1
Configuration
cable × 1
Site survey: Equipment installation must be at least 2 meters away from large electrical
appliances, escalators, metal panels, etc.
After determining the installation location, use a marker to draw lines, punch holes, and cut
grooves. Then clean up the site.

User’s Manual
6
Install and fix the equipment: Put fine sand in the cutting groove to protect the cables and fill
the gaps. Next install the scuff-plate on the floor. Then fix the equipment.
The equipment installation is complete.

User’s Manual
7
3.3.2 Description of Primary Antenna TX Board Ports and Manual
Configuration of Hardware
TX board ports
Table 3-3 Description of TX board ports and manual configuration of hardware
Port
Function
Settings
CH1/CH2/CH3
By default,
CH1 is for connecting RX board
of primary antenna;
CH2 and CH3 is for connecting
replica antenna as needed.
Use 9 Pin cable to connect, remember that
cold plug, electrical hot plug will cause
damage to the TX board.
Power Port 1 Power input port.
Use the 5 Pin power cord to connect,
remember that cold plug, electrical hot
plug will cause damage to TX board.
USB Port
1 USB port for software
configuration.
Use the dedicated blue configuration line
to connect.
CCTV Port
1 Port per antenna.
Optional, not required.
J201/J301/J401
Corresponding to the channel
signals of CH1, CH2, and CH3,
which is for strengthening the
function of noise reduction.
It is recommended to be used under the
guidance of technicians.
RESET 1 Physical button for system
reset.
When the fault indicator is red, you can
reset the system by the following steps.
1. Take out a spare jumper and install it
on J108-3&4.
2. Press the reset button once and wait
for 10 seconds.
3. Remove the jumper cap.
4. Press the RESET button again.
5. After the
system resets successfully,
there will be an alarm sound.

User’s Manual
8
J107
1&2=L
Low
3&4=M
Medium
5&6=H
High
System alarm threshold
From top to bottom:
Low, Medium, High
Jumper in L：
low alarm threshold
high sensitivity
long detection distance
Jumper in M:
a balanced setting
Jumper in H：
high alarm threshold
low sensitivity
short detection distance
Quick setting of system alarm threshold
The alarm threshold of each channel can
be individually set by software. When a
false alarm occurs in the system, on-site
people can solve problems by software
with the remote guidance of maintenance
personnel, which greatly reduces the
amount of maintenance on site.
When making settings through the
software on site, all connections of
threshold must be disabled.
J108
1&2=
Transmission off
3&4=
System reset
5&6=
Channel locking
display
J108-1&2：
Turn off the transmission
of the entire system.
You can choose to turn off
the transmission of the
system when the system is
synchronizing with the
ambient equipment.
J108-3&4：
Used in conjunction with
the system reset button.
J108-5&6：
The sign
al indicator will
locking display the signal
strength of the current
channel (current channel
means the channel
displayed by the current
channel indicator), and
will no longer cycle.
—

User’s Manual
9
1=Working
mode
2=Failure
3=Channel 2
4=Channel 1
5-8=
signal
interference
intensity
(from left to
right means
the
interference
intensity
increases)
The interpretation of the channel indicator is as follows：
Working mode：

The first one from the left in the first row is a working indicator.
If the indicator flashes slowly, the program is under normal working
conditions.
If the indicator does not flash, the program is not running.

The two rightmost lights in the first row are the channel indicator
lights (light 3 and light 4).
Under normal working conditions, the system alternately displays
the signal strength of three channels. These two lights display the
signal strength of the current channel.
The rightmost light is on for channel 1.
The second light from the right is on for channel 2.
Both lights are on for channel 3.

The three rightmost lights in the second row are the indicator lights
for channel noise and environmental interference signals (light 6 to
light 8).
If 1 to 2 lights are on, it means normal.
If 3 or more lights are on，it means too large interference. In this
case, shortening the installation distance and adjusting the
sensitivity of the machine should be considered.
Under abnormal conditions：

The second indicator light from the left in the first row is a fault
indicator.
If this light is on, it means that the TX board is running faulty.

When the 4 lights in the second row are all on, it means that the
interference is too large or the channel signal is too weak (when
the lights flicker more than 3 times), and the system is not working
properly.
In this case, on-site environment and phase synchronization should
be checked.

User’s Manual
10
3.3.3 Description of RX Board Ports and Manual Configuration of
Hardware
RX board ports
Table 3-4 RX board ports and manual configuration of hardware
Port
Description
J1
Use 9 Pin cable to connect to CH1/CH2/CH3 of the TX board of
primary antenna, remember that cold plug, electrical hot plug will
cause damage to the TX board.
J10
1&2=L Low
3&4=M Medium
5&6=H High
Set the sensitivity of antenna receiving
From top to bottom:
Low, Medium, High
It can be adjusted according to the environmental conditions on
site, and the factory default setting is
M
.
When there is a lot of interference on site, try to place the jumper in
a low gear(
L
) to reduce the antenna's ability to sense interference,
improve the antenna's ability to detect, and reduce the false alarm
rate.
RX
1 receiving coil for connecting the antenna.
LIGHT
1 alarm indicator for connecting the antenna.
BEEP
1 Buzzer port.
R166
1potentiometer for adjusting alarm volume.
Use a Philips screwdriver, turn clockwise to increase the volume,
and turn counterclockwise to decrease the volume.
J7
1 port for power indicator.
JUMPER
Spare jumper.

User’s Manual
11
Software Debugging
3.4.1 Software Installation
Install and debug software applications with software compression package
.
Install and debug the module driver with driver compression package CH341SER.EXE.
Check whether the installation of step1&2 is successful.
Right-click on the computer desktop and select My Computer> Device Manager> Port.
Use blue configuration cable to connect TX board and computer.
Port B is for connecting TX board, Port A is for connecting computer.
Configuration cable
After finishing the connection of TX board and computer, COM interface will appear at
software of computer .
Select Serial port, and then click Open (all the default parameters of the system will appear
if you click Query). Click Close when finishing all the configuration.

User’s Manual
12
3.4.2 Interface Parameter Description
3.4.2.1 Interface Parameter
Software parameter
Table 3-5 Interface parameter description
Parameter
Default Parameter
Parameter Range
Description
Phase
0–119
Set the phase.
Frequency 58 K
57.8 K/58 K/58.2
K/58.4 K/58.6 K
Change accordingly to the label’s
frequency.
Tx Mode Mode1
Mode1/ Mode2/
Mode3/ Mode4/
Mode5
Change accordingly to the
ambient environment，mode 1
to mode 3 is available now.
Tx Power
High
High/Medium/Low
No need to set up
Rx Delay
0–100
No need to set up
Slope Rising Rising/Falling
If there is always jitter between
the external phase and system
phase when the system is
synchronized, try to change the
slope.
By default, the left is Null line, the
right is Fire line.
Jammer Detc OFF ON/OFF
Detect whether there is Jammer
Detc around the antenna that
maliciously interfere with the
antenna's normal work.
When a malicious signal is
detected, the antenna indicator
will "flash 4 times—pause—flash
4 times—pause".
In order to ensure the good use
of the antenna, it is necessary to
eliminate the source of
interference.

User’s Manual
13
Parameter
Default Parameter
Parameter Range
Description
Tag
Nearby
Detc
OFF OFF/S/M/L
Detect whether there are 58KHz
labels or tags around the
antenna that affects the
antenna's normal work.
The antenna indicator will "flash
2 times—pause—flash 2
times—pause", which prompts
clerks to check.
There are three choices for
selecting: small label, medium
label and large label. Choose the
corresponding label according to
the label used by the store.
Threshold 0–5
The higher the value, the higher
the alarm threshold. When the
antenna is prone to intermittent
false alarms, choose to increase
the threshold (When setting the
threshold in the software, please
make sure that J107 and TX
board are disconnected,
otherwise the setting of J107 will
affect the software settings).
TX
ON
ON/OFF
Transmission function on or off
RX
ON
ON/OFF
Receiving function on or off
Set
Click this button after changing
the parameters.
Clear Clear the setting.
Query
Query the current parameters
(need to click this button after
opening the serial port).
Save
Save the set parameters to the TX
board.
3.4.2.2 Sync Interface Parameters
The system synchronization bar graphically displays the ambient environment and the signal of
antenna, which is convenient for the installer to set the single board phase and eliminate
interference. There are four components: Environment, Surrounding Phase, Channel Signal, and
Debug phase. Environment and surrounding phase display the data calculated by the selected
channel. For clear positioning, please select a channel with a clean signal for calculation and
debugging.

User’s Manual
14
Sync Interface
Table 3-6 Description of sync interface parameters
Parameter
Description
Environment
System Phase
The red square indicates the situation of signal transmission.
Surrounding Signal
The black square indicates the surrounding signal. It’s convenient
to use the mouse to calculate the phase differences between
antenna system and peripherals.
Channel Signal
Noise
Noise of surroundings.
Signal
Interference strength of the signal in the surroundings.
Surrounding Phase
Click "Refresh" and the antenna will automatically collect
environmental data and upload the calculated phase value.
Debug Phase
Use the mouse to change the phase value so that the upper right
corner of the red square and that of black square are on the same
line.
Function Key
CH
Select the channel to be debugged.
Refresh
Select the corresponding phase channel and click "Refresh". Th e
antenna will collect the ambient data and upload it to the system
for synchronization. To facilitate system synchronization, please
select the channel with the best signal for configuration. If signal
interference of the channel is very large, choose one of the
antennas to reduce the sensitivity of the hardware (J10) on the RX
board, and restore it to the initial state after the synchronization is
over.
AC Freq AC
Choose 50 Hz or 60 Hz according to the local power supply voltage
Display
Click the "Display" button, and the antenna will automatically
upload the channel signal and background noise.
Stop
Click "Stop" after debugging. The obtained phase will be
transmitted to the system through the parameter setting interface
and saved.
Left-Right
Switch Left and Right in the debug phase. The software will shift
the phase of a scale to the left or right and send it to the antenna.
The antenna will be adjusted automatically after clicking Set.

User’s Manual
15
Parameter
Description
Set
If using the mouse to change the phase to a new range, please click
Set
, otherwise the software will not transmit this value to the
machine.
3.4.2.3 Phase Sync of Acousto-Magnetic System
Select the corresponding phase channel and click Refresh.
The primary antenna will collect the ambient data and upload it for display. In order to
facilitate system synchronization, please select the channel with the best signal and least
interference for debugging. Channel selection
Click Left, select the system phase as the starting point, move the mouse to the ambient
data (other phases) as the end point, and the system will automatically calculate the phase
difference.
The calculation is based on the falling edge, and the phase alignment is also based on the
falling edge alignment.