Dahua IVSS User manual

Intelligent Video Surveillance Server
Quick Start Guide
Version 1.0.1

I
Table of Contents
1General Introduction ................................................................................................................... 1
1.1 Overview............................................................................................................................ 1
1.2 Structure............................................................................................................................. 1
2Installation and Connection....................................................................................................... 5
2.1 Unpacking.......................................................................................................................... 5
2.2 HDD Installation................................................................................................................ 5
2.3 Cable Connection............................................................................................................. 6
3Start-Up......................................................................................................................................... 7
3.1 Boot up............................................................................................................................... 7
3.2 Device Initialization........................................................................................................... 7
3.3 Quick Settings................................................................................................................... 9
3.4 Register Remote Device................................................................................................ 16
4Operations.................................................................................................................................. 21
4.1 Login IVSS....................................................................................................................... 21
4.2 Preview and Monitor....................................................................................................... 22
4.3 Playback Record File..................................................................................................... 29
4.4 AI Detection..................................................................................................................... 30
4.5 Logout/Reboot/Shut down............................................................................................. 35

II
Welcome
Thank you for purchasing our intelligent video surveillance server (IVSS)!
This quick start guide will help you become familiar with our device in a very short time.
Before installation and operation, please read the following safeguard and warning carefully!
Important Safeguard and Warning
The following description is the correct application method of the device. Please read the
manual carefully before use, in order to prevent danger and property loss. Strictly conform
to the manual during application and keep it properly after reading.
Operating Requirements
Do not place and install the device in an area exposed to direct sunlight or near
heat generating device.
Do not install the device in a humid, dusty or fuliginous area.
Please keep its horizontal installation, or install it at stable places, and prevent it
from falling.
Do not drip or splash liquids onto the device; do not put on the device anything
filled with liquids, in order to prevent liquids from flowing into the device.
Please install the device at well-ventilated places; do not block its ventilation
opening.
Use the device only within rated input and output range.
Do not dismantle the device arbitrarily.
Please transport, use and store the device within allowed humidity and
temperature range.
Power Requirement
Please make sure to use batteries according to requirements; otherwise, it may
result in fire, explosion or burning risks of batteries!
To replace batteries, only the same type of batteries can be used!
The product shall use electric cables (power cables) recommended by this area,
which shall be used within its rated specification!
Please make sure to use standard power adapter supplied with the device, or
the user shall undertake resulting personal injuries or device damages.
Please use power supply that meets SELV (safety extra low voltage)
requirements, and supply power with rated voltage that conforms to Limited
Power Source in IEC60950-1. For specific power supply requirements, please
refer to device labels.
Products with category I structure shall be connected to grid power output
socket, which is equipped with protective grounding.
Appliance coupler is a disconnecting device. During normal use, please keep
an angle that facilitates operation.

III
Caution
DO NOT CHANGE OR REPLACE THE AI MODULE WHEN DEVICE IS
RUNNING. Shut down the device first and then remove the AI module,
otherwise, the data on the AI module may result in damage.

i
Cybersecurity Recommendations
Cybersecurity Recommendations
Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default
passwords. It is recommended to change default passwords immediately and
choose a strong password whenever possible. A strong password should be made
up of at least 8 characters and a combination of special characters, numbers, and
upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, NVR,
and IP camera firmware up-to-date to ensure the system is current with the latest
security patches and fixes.
“Nice to have” recommendations to improve your network security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized
users are able to access the system.
2. Change Default HTTP and TCP Ports:
● Change default HTTP and TCP ports for systems. These are the two ports used to
communicate and to view video feeds remotely.
● These ports can be changed to any set of numbers between 1025-65535. Avoiding
the default ports reduces the risk of outsiders being able to guess which ports you
are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication
between your devices and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP
addresses, from accessing the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you
change the system’s credentials. You will need to either update the camera’s
firmware to the latest revision or manually change the ONVIF password.

ii
6. Forward Only Ports You Need:
● Only forward the HTTP and TCP ports that you need to use. Do not forward a
huge range of numbers to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all
connected to a recorder on site; just the NVR is needed.
7. Disable Auto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by
multiple people should disable auto-login. This adds a layer of security to prevent
users without the appropriate credentials from accessing the system.
8. Use a Different Username and Password for SmartPSS:
In the event that your social media, bank, email, etc. account is compromised, you
would not want someone collecting those passwords and trying them out on your
video surveillance system. Using a different username and password for your
security system will make it more difficult for someone to guess their way into your
system.
9. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to
features and functions they need to use to perform their job.
10. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this
would be a good thing. However, if your system automatically forwards the ports and
you leave the credentials defaulted, you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this
feature should be turned off regardless. Disabling UPnP is recommended when the
function is not used in real applications.
11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only
temporarily, for tracing and testing purposes only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are
no known issues involving Multicast, but if you are not using this feature, deactivation
can enhance your network security.
13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you
can check the system log. The system log will show you which IP addresses were
used to login to your system and what was accessed.

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14. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The
best way to achieve this is to install the recorder in a lockbox, locking server rack, or
in a room that is behind a lock and key.
15. Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the
outside world and cannot be accessed directly.
16. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as
your public computer network. This will prevent any visitors or unwanted guests from
getting access to the same network the security system needs in order to function
properly.

iv
Safety Instruction
Icon
Note
DANGER
Indicates a hazard with a high level of risk, which if not
avoided, will result in death or serious injury.
WARNING
Indicates a potentially hazardous situation, which if not
avoided, could result in serious device damage or person
injury.
CAUTION
Indicates a potentially hazardous situation, which if not
avoided, could result in device damage, data loss,
performance degradation, or unexpected results.
Anti-static
Indicates it is the static sensitive device.
Electric
shock risk
Indicates presence of dangerous high voltage. There is a
risk of electric shock to persons.
High power
laser radiation risk
Indicates presence of high power laser radiation.
Tips
It is intended to help you to fix a problem or save your
time.
Note
Provides additional information to emphasize or
supplement important points of the main text.
About this manual
Device or system refers to intelligent video surveillance server (IVSS) or IVSS
system if not otherwise specified.
The remote device in this manual refers to the devices connected to the IVSS via
the network such as network video recorder (NVR), IPC(IP camera or network
camera), or PTZ camera (speed dome).
The AI module refers to the intelligent card installed on the IVSS device.
The IP host refers to the host that has configured the IP address. It includes
personal computer (PC), NVR, IPC (IP camera or network camera),or PTZ
camera (speed dome).
The device supports local menu, WEB, IVSS browser operations. The figures
listed below are mainly based on the local menu. Slight different maybe found on
the user interface if you are using WEB or IVSS browser to access the device.
Refer to the actual products for detailed information.
For privacy consideration, the personnel information such as human face, plate
number in this manual is covered with digital mosaics.

1
1General Introduction
1.1 Overview
Intelligent video surveillance server is a product of new form. Compatible with the
general functions of video surveillance of security industry, it has added AI functions
such as human face recognition, features extraction based on the deep learning
technology.
This series product includes general system settings, video surveillance, video
storage, alarm settings, log management, record search and playback, intelligent
analysis (such as human face real-time recognition, search human face by specified
image and then playback video). This series product has user-friendly interface,
suitable for user to operate. At the same time, it supports real-time alarm and search
record file or image by human face features, which greatly enhance record file
search speed.
This series product supports 4K and H.265 decode, it meets the main development
trend of current market.
This series product can be widely used in the intelligent building, large parking lot,
safe city project, financial planning area, etc.
1.2 Structure
It is to introduce front panel, rear panel, port function and button function, indicator
light status, etc.
Note
The following contents are based on the 16-HDD series product. Refer to the
user’s manual for detailed information of other series product,
Device supports AI module to realize human face detection, human face
recognition, etc. For some series products, AI module is optional. Please
purchase separately if necessary.
1.2.1 Front Panel
The front panel with LCD is shown as below. See Figure 1-1.
Figure 1-1
The front panel without LCD is shown as below. See Figure 1-2.

2
Figure 1-2
Please refer to the following sheet for detailed information.
SN
Name
Function
1
Front panel
lock
Once the front panel lock is secure, it can prevent HDD
stealing or remove by mistake. Unlock the front panel lock
and remove the front panel, you can view 16 HDD slots.
See Figure 1-2.
2
Power on-off
button
Boot up or shut down device. The power on-off button has
the indicator light. It can display device-running status.
When device is off (indicator light is off), press the
button for a short period to boot up device.
When device is running, (blue indicator light is on),
press the button for at least 4 seconds to shut down the
device.
3
System
status
indicator light
It is to display system-running status.
The blue light is on: Device is running properly.
The indicator light is off: The device is not running.
4
Alarm
indicator light
It is to display local input alarm status.
The indicator light is off: There is no local alarm input
event.
The blue indicator light is on: There is one or more local
alarm input event.
5
Network
indicator light
It is to display current network status.
The blue indicator light becomes on: At least one
Ethernet port has connected to the network.
The indicator light is off: No Ethernet ports are
connected to the network.
6
USB port
Connect to mouse, keyboard, USB storage device ,etc.
7
16-HDD slot
After you remove the front panel, you can see there are 16
HDDs. From the left to the right and from the top to the
bottom, it ranges from 1~4, 5~8, 9~12, 13~16.
There are two indicator lights on the HDD bracket: HDD
indicator light and HDD read/write indicator light.
: HDD indicator light: The light is yellow after you
install the HDD.
: HDD read/write indicator light: The blue light flashes
when system is reading or writing the data.

3
1.2.2 Rear Panel
For the single-power series, the interface is shown as in Figure 1-3.
Figure 1-3
For the redundant series, the interface is shown as in Figure 1-4.
Figure 1-4
Please refer to the following sheet for rear panel button information.
SN
Name
Note
1
Power port
Input AC 100V-240V power
2
AI module
indicator light
It is to displayAI module status.
The yellow light flashes, AI module is running
properly.
The yellow light is on, AI module is malfunction.
Note
This function is null if there is no AI module.
3
RESET
button
User needle or something like that to press the button,
device restores factory default settings.
4
High
Definition
Media
Interface
High definition audio and video signal output port. It
transmits uncompressed high definition video and
multiple-channel data to the HDMI port of the display
device.
5
VGA video
output port
VGA video output port. Output analog video signal. It can
connect to the monitor to view analog video.
6
AUDIO IN
Audio input port

4
SN
Name
Note
AUDIO OUT
Audio output port
7
RS232 port
RS232 COM debug. It is for general COM debug, set IP
address, transmit transparent COM data.
8
eSATA port
SATAperipheral port. Connect to device of SATA port.
9
USB port
USB port. Connect to mouse, USB storage device ,etc.
10
SAS port
SAS extension port. It can connect to the SAS extension
controller.
11
Network port
10M/100/1000Mbps self-adaptive Ethernet port. Connect
to the network cable.
12
Alarm input
16 groups （1～16 ）alarm output ports, they are
corresponding to ALARM 1 ～ALARM 16. The alarm
becomes valid in low level.
A/B cable: Control the A/B cable of the RS485
device. It is to connect to the PTZ camera. Please
parallel connect 120Ω between A/B cables if there
are too many PTZ decoders.
：Alarm input ground end.
Alarm output
8 groups of alarm input ports（NO1 C1～NO8 C8）.
Output alarm signal to the alarm device. Please make
sure there is power to the external alarm device.
NO：Normal open alarm output port.
C：Alarm output public end.
: Alarm output GND end.

5
2 Installation and Connection
This chapter is to introduce HDD installation, cable connection, etc.
Warning
Some series product is heavy. It needs several persons to carry or move in case
there is person injury.
2.1 Unpacking
After you received the device from the forwarder, please open the box and then
check with the following sheet. If there is any problem, contact your local retailer or
service engineer for help.
SN
Name
Contents
1
Whole
package
Appearance
There is any visible damage or
not.
Package
There is any accidental clash
during transportation or not.
2
Front
panel
and rear
panel
Appearance
There is any visible damage or
not.
Device model
The model is right or not.
The label on the
device
It is neat and clean or not.
Note
Do not tear off, or discard the
label. Usually we need you to
represent the serial number when
we provide the service after sales.
2.2 HDD Installation
This chapter is to introduce HDD installation information.
Note
Different series products support different HDD amount. Refer to the actual
product for detailed information.
Do not close the handle if you have not pushed the HDD box to the end.
Otherwise, it may result in HDD slot damage.

6
①Press the red button on
the HDD box at the front
panel, open the handle.
②Pull out to take the
empty HDD box and
then Install the HDD to
the HDD box
③Secure the screws at
the bottom of the box,
insert the HDD box to the
HDD box slot and then
push to the end, and then
close the HDD box
handle.
2.3 Cable Connection
Refer to Figure 2-1 for device cable connection information.
Connect displayer, mouse, and keyboard and so on for local menu operation.
Install AI module if you want to use intelligent functions such as human face
detection, human face recognition function.
CAUTION
DO NOT CHANGE OR REPLACE THE AI MODULE WHEN DEVICE IS RUNNING.
Shut down the device first and then remove the AI module, otherwise, the data on
the AI module may result in damage.
Figure 2-1

7
3 Start-Up
If it is your first time to boot up the device, please initialize the device, set basic
information and functions, etc.
3.1 Boot up
Warning
Before the boot up, please make sure:
The rated input voltage shall match the device power on-off button. Please make
sure the power wire connection is OK.
For device security, please connect the device to the power adapter first and
then connect the device to the power socket.
The rated input voltage matches the device power on-off button. Please make
sure the power wire connection is OK. Then click the power on-off button.
Always use the stable current, if necessary UPS is a best alternative measure.
Some series products do not have power on-off button, connect the device to the
power socket to boot up directly.
Before you boot up device, please refer to chapter 2.3 Cable connection to connect
cable.
For 8-HDD series product: Press the power button on the rear panel to boot up
device.
For other series products:
Connect to the power socket to boot up device.
After click shutdown button on the GUI to turn off the device, press the power
button for a short period of time to boot up device.
3.2 Device Initialization
If it is your first time to use the device, please set a login password of admin (system
default user). At the same time, you can set proper password protection method.
Steps
Step 1 Boot up device.
Enter device initialization interface. See Figure 3-1.

8
Figure 3-1
Step 2 Set admin login password.
Name
Function
User
The default user name is admin.
Password
The password ranges from 8 to 32 digitals. It can contain letters,
numbers and special characters (excluding “'”,“"”, “;”,“:”,“&”) . The
password shall contain at least two categories. Usually we
recommend the strong password.
Note
After input password, use mouse to press to display password.
Release the mouse or move mouse to other position, the password
is displayed at hidden mode again.
Confirm
password
Prompt
question
After you set proper question, move the mouse to the on the
login interface, system displays corresponding password prompt
question. It is to help you remember password.
Note
The prompt question function is for local login interface only. Refer
to the actual interface for detailed informaiton.
Step 3 Click Next.
Enter password protection interface. See Figure 3-2.
Figure 3-2

9
Step 4 Set password protection information.
Setting the security questions here, you can use the email you input here or
answer the security questions to reset admin password. Refer to user’s
manual for detailed information.
Note
Click to cancel the email or security questions box.
Password
protection
Note
Email
Input an email address for reset password purpose. In case you
forgot password in the future, input the security code you got on the
assigned email to reset the password of admin.
Go to the main menu->Setting->System->Account to set. Refer to
user’s manual for detailed information.
Security
question
Set security questions and corresponding answers. Properly
answer the questions to reset admin password.
Step 5 Click Finish to complete device initialization.
System displays device initialization successful interface. See Figure 3-3.
Click Enter quick settings button to go to the quick setting interface. It is to
set device basic information. Refer to chapter 3.3 Quick settings for detailed
information.
Figure 3-3
3.3 Quick Settings
After initialize the device, it goes to quick settings interface. You can quickly set
system time, IP address and P2P.
3.3.1 System Time
It is to set system time. Please enable/disable NTP function according to your actual
requirements. After enable NTP function, device can automatically synchronize time
with the NTP server.
Steps

10
Step 1 On initialization interface, click Enter quick settings button.
Enter time setting interface. See Figure 3-4.
Figure 3-4
Step 2 Set parameters.
Name
Function
Time
It is to set system date and time. You can set manually or set
device to synchronize time with the NTP server.
Manual setting: Select manual setting and then input actual
date and time.
Sync with the Internet Time Server: Check the box and then
input NTP server IP address or domain, and then set the
synchronization interval.
Time and date
format
Set system date and time display format.
Time zone
Set device time zone.
Step 3 Click Next to save settings.
3.3.2 IP Address
It is to change device IP address, DNS server information and so on according to the
actual situation.
Note
Device has 4 Ethernet ports by default. Make sure at least one Ethernet port has
connected to the network before you set IP address.
Steps
Step 1 On Time setting interface, click Next button.
Enter IP setting interface. See Figure 3-5.

11
Figure 3-5
Step 2 Set IP address.
1. Click the of the corresponding Ethernet port.
Enter Edit Ethernet setting interface. See Figure 3-6.
Figure 3-6
2. Set parameters.
Name
Function
Speed
Current NIC max network transmission speed.
Use dynamic
IP address
When there is a DHCP server on the network, check the box to
use dynamic IP address, system can allocate an dynamic IP
address to the device. There is no need to set IP address
manually.

12
Name
Function
Use static IP
address
Check the box to use static IP address. Please set static IP
address, subnet mask and gateway. It is to set a static IP
address for the device.
MTU
Set NIC MTU value. The default setup is 1500 Byte.
We recommend you to check the MTU value of the gateway first
and then set the device MTU value equal to or smaller than the
gateway value. It is to reduce the packets slightly and enhance
network transmission efficiency.
Caution
Changing MTU value may result in NIC reboot, network offline
and it may affect current running operation. Please be careful!
3. Click OK.
Device goes back to IP setting interface.
Step 3 Set DNS server information.
You can select to automatically to get DNS address or input DNS server
address manually.
Note
Follow the steps listed below if you want to use domain service.
Auto get DNS server address: Check the box to auto get DNS server
address, device can automatically get the DNS server IP address on the
network.
Use the following DNS server address: Check the box to use the
following DNS server addresses, and then input primary DNS and
alternate DNS IP address.
Step 4 Set default NIC.
Select default Ethernet card from the dropdown list.
Note
Make sure the network card has connected to the network.
Step 5 Click OK.
3.3.3 P2P
P2P is a peer to peer technology. You can scan the QR code to download cellphone
APP without DDNS service or the port mapping or installing the transmission server.
After register the device to the APP, you can view the remote video, playback record
file etc.
Note
Make sure the system has connected to the network. Otherwise, the P2P function is
null.
Steps
Step 1 On IP setting interface, click Next.
Enter P2P interface. See Figure 3-7.