Daikin EGSQH10S18AA9W Product information sheet

Userreferenceguide
DaikinAlthermagroundsourceheatpump English
Userreferenceguide
DaikinAlthermagroundsourceheatpump
EGSQH10S18AA9W

Tableofcontents
Userreferenceguide
2
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Tableofcontents
1 Generalsafetyprecautions 2
1.1 Aboutthedocumentation........................................................... 2
1.1.1 Meaningofwarningsandsymbols.............................. 2
1.2 Fortheuser ............................................................................... 2
2 Aboutthisdocument 3
3 Aboutthesystem 3
3.1 Componentsinatypicalsystemlayout ..................................... 3
4 Operation 4
4.1 Overview:Operation.................................................................. 4
4.2 Theuserinterfaceataglance................................................... 4
4.2.1 Buttons........................................................................ 4
4.2.2 Statusicons ................................................................ 5
4.3 Basicusage ............................................................................... 5
4.3.1 Usinghomepages ...................................................... 5
4.3.2 Usingthemenustructure............................................ 5
4.3.3 TurningON/OFFcontrols............................................ 5
4.4 Spaceheatingcontrol................................................................ 6
4.4.1 Aboutspaceheatingcontrol ....................................... 6
4.4.2 Settingthespaceoperationmode .............................. 6
4.4.3 Controllingthetemperature ........................................ 6
4.5 Domestichotwatercontrol ........................................................ 10
4.5.1 Aboutdomestichotwatercontrol................................ 10
4.5.2 Reheatmode .............................................................. 10
4.5.3 Scheduledmode ......................................................... 11
4.5.4 Scheduled+reheatmode........................................... 11
4.5.5 UsingtheDHWtanktemperaturehomepage ............ 11
4.5.6 UsingtheDHWtankboostermode ............................ 12
4.6 Advancedusage........................................................................ 13
4.6.1 Usingquietmode ........................................................ 13
4.6.2 Usingholidaymode .................................................... 13
4.6.3 Readingoutinformation.............................................. 14
4.6.4 Configuringdate,time,unitsofmeasurement,
contrastandbacklight ................................................. 14
4.6.5 Configuringuserprofileandhomepages ................... 14
4.6.6 Lockingandunlockingbuttonsandfunctions ............. 15
4.7 Presetvaluesandschedules..................................................... 15
4.7.1 Usingpresetvalues .................................................... 15
4.7.2 Usingandprogrammingschedules ............................ 15
4.7.3 Schedules:Example ................................................... 16
4.7.4 Predefinedschedules:Roomtemperature+leaving
watertemperature(main)............................................ 16
4.7.5 Predefinedschedules:Leavingwatertemperature
(additional) .................................................................. 17
4.7.6 Predefinedschedules:DHWtanktemperature........... 17
4.8 Menustructure:Overview.......................................................... 18
4.9 Installersettings:Tablestobefilledinbyinstaller .................... 19
4.9.1 Quickwizard ............................................................... 19
4.9.2 Spaceheatingcontrol ................................................. 19
4.9.3 Domestichotwatercontrol[A.4] ................................. 19
4.9.4 Contact/helpdesknumber[6.3.2] ................................ 19
5 Energysavingtips 19
6 Maintenanceandservice 20
6.1 Overview:Maintenanceandservice.......................................... 20
6.2 Tofindthecontact/helpdesknumber ........................................ 20
7 Troubleshooting 20
7.1 Overview:Troubleshooting........................................................ 20
7.2 Tochecktheerrorhistory.......................................................... 20
7.3 Symptom:Youarefeelingtoocold(hot)inyourlivingroom..... 20
7.4 Symptom:Thewateratthetapistoocold ................................ 20
7.5 Symptom:Heatpumpfailure ..................................................... 21
8 Relocation 21
8.1 Overview:Relocation................................................................. 21
9 Disposal 21
9.1 Overview:Disposal.................................................................... 21
10 Glossary 21
1 Generalsafetyprecautions
1.1 Aboutthedocumentation
▪ The original documentation is written in English. All other
languagesaretranslations.
▪ Theprecautionsdescribedinthisdocumentcoververyimportant
topics,followthemcarefully.
▪ All activities described in the installation manual must be
performedbyanauthorizedinstaller.
1.1.1 Meaningofwarningsandsymbols
DANGER
Indicatesasituationthatresultsindeathorseriousinjury.
DANGER:RISKOFELECTROCUTION
Indicatesasituationthatcouldresultinelectrocution.
DANGER:RISKOFBURNING
Indicatesasituationthatcouldresultinburningbecauseof
extremehotorcoldtemperatures.
WARNING
Indicates a situation that could result in death or serious
injury.
CAUTION
Indicatesasituationthatcouldresultinminorormoderate
injury.
NOTICE
Indicates a situation that could result in equipment or
propertydamage.
INFORMATION
Indicatesusefultipsoradditionalinformation.
1.2 Fortheuser
▪ Ifyouarenotsurehowtooperatetheunit,contactyourinstaller.
▪ The appliance is not intended for use by persons, including
children,withreducedphysical,sensoryormentalcapabilities,or
lackofexperienceandknowledge,unless they have been given
supervision or instruction concerning use of the appliance by a
personresponsiblefortheirsafety.Childrenmustbesupervisedto
ensurethattheydonotplaywiththeproduct.
CAUTION
DoNOTrinsetheunit.Thismaycauseelectricshocksor
fire.

2Aboutthisdocument
Userreferenceguide
3
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
NOTICE
▪ DoNOTplaceanyobjectsorequipmentontopofthe
unit.
▪ DoNOTsit,climborstandontheunit.
▪ Unitsaremarkedwiththefollowingsymbol:
This means that electrical and electronic products may not be
mixed with unsorted household waste. Do NOT try to dismantle
the system yourself: the dismantling of the system, treatment of
the refrigerant, of oil and of other parts must be done by an
authorizedinstallerandmustcomplywithapplicablelegislation.
Unitsmustbetreatedataspecializedtreatmentfacilityforreuse,
recycling and recovery. By ensuring this product is disposed of
correctly,youwillhelptopreventpotentialnegativeconsequences
for the environment and human health. For more information,
contactyourinstallerorlocalauthority.
▪ Batteriesaremarkedwiththefollowingsymbol:
This means that the batteries may not be mixed with unsorted
household waste. If a chemical symbol is printed beneath the
symbol, this chemical symbol means that the battery contains a
heavymetalaboveacertainconcentration.
Possiblechemicalsymbolsare:Pb:lead(>0.004%).
Wastebatteriesmustbetreatedataspecializedtreatmentfacility
forreuse. By ensuring wastebatteries are disposed ofcorrectly,
you will help to prevent potential negative consequences for the
environmentandhumanhealth.
2 Aboutthisdocument
Thankyouforpurchasingthisproduct.Please:
▪ Read the documentation carefully before operating the user
interfacetoensurethebestpossibleperformance.
▪ Requesttheinstallertoinformyouaboutthesettingsthatheused
to configure your system. Check if he has filled in the installer
settingstables.Ifnot,requesthimtodoso.
▪ Keepthedocumentationforfuturereference.
Targetaudience
Endusers
Documentationset
This document is part of a documentation set. The complete set
consistsof:
Document Contains… Format
General
safety
precautions
Safetyinstructionsthat
youmustreadbefore
operatingyoursystem
Paper(intheboxofthe
indoorunit)
Operation
manual
Quickguideforbasic
usage
User
reference
guide
Detailedstepbystep
instructionsand
backgroundinformation
forbasicandadvanced
usage
Digitalfilesonhttp://
www.daikineurope.com/
supportandmanuals/
productinformation/.
Latestrevisionsofthesupplieddocumentationmaybeavailableon
theregionalDaikinwebsiteorviayourinstaller.
Availablescreens
Dependingonyoursystemlayoutandinstallerconfiguration,notall
screensinthisdocumentmaybeavailableonyouruserinterface.
Breadcrumbs
1Room temperature
Select Scroll
20.0°C >
18.0°C >
22.0°C >
24.0°C >
7.4.1.1
Comfort (heating)
Eco (heating)
Comfort (cooling)
Eco (cooling)
Breadcrumbshelpyoutolocatewhereyouareinthemenustructure
of the user interface. This document also mentions these
breadcrumbs.
Example: Go to [7.4.1.1]:  > User settings > Preset values >
Roomtemperature>Comfort(heating)
3 Aboutthesystem
Dependingonthesystemlayout,thesystemcan:
▪ Heatupaspace
▪ Producedomestichotwater(ifaDHWtankisinstalled)
3.1 Componentsinatypicalsystem
layout
d
a
b
c
e
f
gBC A
AMainzone.Example:Livingroom.
BAdditionalzone.Example:Bedroom.
CTechnicalroom.Example:Garage.
aBrineloop
bIndoorunitheatpump
cDomestichotwater(DHW)tank
dUserinterfaceattheindoorunit
eUserinterfaceinthelivingroom,usedasroomthermostat
fUnderfloorheating
gHeatpumpconvectorsorfancoilunits
INFORMATION
The indoor unit and the domestic hot water tank (if
installed)canbeseparatedorintegrateddependingonthe
indoorunittype.

4Operation
Userreferenceguide
4
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
4 Operation
4.1 Overview:Operation
You can operate the system via the user interface. This part
describeshowtousetheuserinterface:
Part Description
Ataglance ▪ Buttons
▪ Statusicons
Basicusage Informationabout:
▪ Home pages, where you can read out
and change settings that are meant for
dailyusage
▪ Menustructure,whereyoucanreadout
and configure settings that are NOT
meantfordailyusage
▪ ON/OFFcontrols
Spaceheatingcontrol Howtocontrolspaceheating:
▪ Settingthespaceoperationmode
▪ Controllingthetemperature
Domestichotwater
control
Howtocontroldomestichotwater:
▪ Reheatmode
▪ Scheduledmode
▪ Scheduled+reheatmode
Advancedusage Informationabout:
▪ Quietmode
▪ Holidaymode
▪ Readingoutinformation
▪ Date, time, units of measurement,
contrastandbacklight
▪ Userprofileandhomepages
▪ Locking and unlocking buttons and
functions
Presetvaluesand
schedules
▪ Howtousepresetvalues
▪ Howtoselectandprogramschedules.
▪ Overviewofpredefinedschedules
Menustructure Overviewofmenustructure
Installersettingstable Overviewofinstallersettings
4.2 Theuserinterfaceataglance
4.2.1 Buttons
a
ef
b
d
c
aHOMEPAGES
▪ Switchesbetweenhomepages(whenyouareonahome
page).
▪ Goestothedefaulthomepage(whenyouareinthemenu
structure).
bMALFUNCTIONINFORMATION
Ifamalfunctionoccurs, isdisplayedonthehomepages.
Press todisplaymoreinformationaboutthemalfunction.
cON/OFF
Turns ON or OFF one of the controls (room temperature,
leavingwatertemperature,DHWtanktemperature).
dMENUSTRUCTURE/BACK
▪ Opens the menu structure (when you are on a home
page).
▪ Goes up a level (when you are navigating through the
menustructure).
▪ Goesback1step(example:whenyouareprogramminga
scheduleinthemenustructure).
e   NAVIGATING/CHANGINGSETTINGS
▪ Navigatesthecursoronthedisplay.
▪ Navigatesthroughthemenustructure.
▪ Changessettings.
▪ Selectsamode.
fOK
▪ Confirmsaselection.
▪ Entersasubmenuinthemenustructure.
▪ Switchesbetweendisplayingactualanddesiredvalues,or
betweendisplayingactualandoffsetvalues(ifapplicable)
onthehomepages.
▪ Goes to the next step (when you are programming a
scheduleinthemenustructure).
▪ Enablesyoutoactivateordeactivatechildlockifpressed
formorethan5secondsonahomepage.
▪ Enables you to activate or deactivate a function lock if
pressedformorethan5secondsinthemainmenuofthe
menustructure.
INFORMATION
Ifyoupress or whilechangingsettings,thechanges
willNOTbeapplied.

4Operation
Userreferenceguide
5
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
4.2.2 Statusicons
Icon Description
Spaceoperationmode=Heating.
Notavailable.
Unitisoperating.
Desiredroomtemperature=presetvalue(Comfort;
daytime).
Desiredroomtemperature=presetvalue(Eco;
nighttime).
▪ On the room temperature home page: Desired
room temperature = according to the selected
schedule.
▪ On the DHW tank temperature home page:
DHWtankmode=Scheduledmode.
DHWtankmode=Reheatmode.
DHWtankmode=Scheduled+reheatmode.
Atthenextscheduledaction,thedesiredtemperature
willincrease.
Atthenextscheduledaction,thedesiredtemperature
willNOTchange.
Atthenextscheduledaction,thedesiredtemperature
willdecrease.
Thepresetvalue(ComfortorEco)orscheduledvalue
istemporarilyoverruled.
Thesystemwillproducedomestichotwaterforthe
indicatednumberofpersons.
TheDHWtankboostermodeisactiveorreadytobe
activated.
Quietmodeisactive.
Holidaymodeisactiveorreadytobeactivated.
Childlockmodeand/orfunctionlockmodeisactive.
Anexternalheatsourceisactive.Example:Gas
burner.
Thedisinfectionmodeisactive.
Amalfunctionoccured.Press todisplaymore
informationaboutthemalfunction.
Weatherdependentmodeisactive.
Userpermissionlevel=Installer.
Defrost/oilreturnmodeisactive.
Hotstartmodeisactive.
Emergencyoperationisactive.
INFORMATION
QuietmodeisNOTapplicableforthisunit.
4.3 Basicusage
4.3.1 Usinghomepages
Abouthomepages
Youcanusethehomepagestoreadoutandchangesettingsthat
aremeantfor dailyusage.Whatyoucan seeanddoonthe home
pages is described where applicable. Depending on your system
layout,thefollowinghomepagesmaybepossible:
▪ Roomtemperature(Room)
▪ Mainleavingwatertemperature(LWTmain)
▪ Additionalleavingwatertemperature(LWTadd)
▪ DHWtanktemperature(Tank)
Togotoahomepage
1Press .
Result:Oneofthehomepagesisdisplayed.
2Press againtodisplaythenexthomepage(ifany).
4.3.2 Usingthemenustructure
Aboutthemenustructure
Youcan usethemenustructuretoreadoutandconfiguresettings
thatareNOTmeantfordailyusage.Whatyoucanseeanddointhe
menu structure is described where applicable. For an overview of
the menu structure, see "4.8 Menu structure: Overview" on page
18.
Togotothemenustructure
1Fromahomepage,press .
Result:Themenustructureisdisplayed.
1
Select Scroll
>
>
>
>
Set time/date
Holiday
Quiet mode
Operation mode
Select schedules
Information
Auto
Heating
Tonavigateinthemenustructure
Use , , , , and .
4.3.3 TurningON/OFFcontrols
AboutturningON/OFFcontrols
Beforeyoucancontrol… YouhavetoturnON…
Roomtemperature Roomtemperaturecontrol
(Room)
Main(+additional)leavingwater
temperature
Main(+additional)leavingwater
temperaturecontrol(LWTmain
andLWTadd)
Mainandadditionalleaving
watertemperaturecontrolare
alwaysturnedONorOFF
together.
DHWtanktemperature Domestichotwatercontrol
(Tank)
IfyouturnON… Then…
Roomtemperaturecontrol Main(+additional)leavingwater
temperaturecontrolis
automaticallyturnedON.
Main(+additional)leavingwater
temperaturecontrol
Roomtemperaturecontrolis
NOTautomaticallyturnedON.

4Operation
Userreferenceguide
6
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
IfyouturnOFF… Then…
Roomtemperaturecontrol Main(+additional)leavingwater
temperaturecontrolisNOT
automaticallyturnedOFF.
Main(+additional)leavingwater
temperaturecontrol
Roomtemperaturecontrolis
automaticallyturnedOFF.
TocheckifacontrolisturnedONorOFF
1Go to the home page of the control. Example: Room
temperaturehomepage(Room).
2CheckiftheLEDisON or OFF. Note: If the control isturned
OFF,OFFisalsodisplayedonthescreen.
ToturnONorOFFtheroomtemperaturecontrol
1Gototheroomtemperaturehomepage(Room).
2Press .
ToturnONorOFFtheleavingwatertemperature(main+
additional)control
1Gotooneofthefollowingthehomepages:
▪ Mainleavingwatertemperaturehomepage(LWTmain)
▪ Additionalleavingwatertemperaturehomepage(LWTadd)
2Press .
ToturnONorOFFthedomestichotwatercontrol
1GototheDHWtanktemperaturehomepage(Tank).
2Press .
4.4 Spaceheatingcontrol
4.4.1 Aboutspaceheatingcontrol
Controllingspaceheatingtypicallyconsistsofthefollowingstages:
1 Settingthespaceoperationmode
2 Controllingthetemperature
4.4.2 Settingthespaceoperationmode
Aboutspaceoperationmodes
Thesystemcanheatupaspace,butNOTcooldownaspace.You
doNOThavetotellthesystemwhichspaceoperationmodetouse.
To tell the system which space operation to use, you can do the
following:
Youcan… Location
Checkwhichspaceoperationmodeis
currentlyused.
Homepages:
▪ Roomtemperature
▪ Leaving water
temperature (main
+additional)
Setthespaceoperationmode. Menustructure
Restrictwhenautomaticchangeoveris
possible.
Tocheckwhichspaceoperationmodeiscurrentlyused
1Gotooneofthefollowingthehomepages:
▪ Roomtemperaturehomepage(Room)
▪ Mainleavingwatertemperaturehomepage(LWTmain)
▪ Additionalleavingwatertemperaturehomepage(LWTadd)
2Checkthestatusicon:
Ifyousee… Then…
Operationmode=heating.
UnitisNOTheatingupyourspace.
However,theDHWtankcanbe
heatingup.
Operationmode=heating.
Unitisheatingupyourspaceatthis
moment.
4.4.3 Controllingthetemperature
Aboutcontrollingthetemperature
Dependingonthesystemlayoutandinstallerconfiguration,youuse
adifferenttemperaturecontrol:
▪ Room thermostat control (linked or NOT linked to leaving water
temperature)
▪ Leavingwatertemperaturecontrol
▪ Externalroomthermostatcontrol
Todeterminewhichtemperaturecontrolyouareusing
(method1)
Checktheinstallersettingstablefilledinbytheinstaller.
Todeterminewhichtemperaturecontrolyouareusing
(method2)
Ifyouhave2userinterfaces,performthefollowingprocedureonthe
userinterfaceattheindoorunit.
1Press  multiple times to switch between home pages, and
check if the additional leaving water temperature home page
(LWTadd)isavailable:
If… Thenyouhave…
Available Amainzoneandanadditional
zone
NOTavailable Onlyamainzone
Typicaladditionalleavingwatertemperaturehomepage:
Userprofile=Basic Userprofile=Detailed
15:20
Mon
LWT add
Desired temperature
45°C
15:20
Mon
LWT add
Desired temperature
45°C
Mon 17:30
2Goto[6]: >Information.
3Press formorethan5seconds.
Result: The user permission level switches to Adv. end user.
Additionalinformationisdisplayedand"+"isaddedtothemenu
title.
4Checkthefollowing:

4Operation
Userreferenceguide
7
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
If… Thenthetemperaturecontrolis…
Mainzone Additionalzone
(ifany)
Roomtemperatureis
listedunder:
[6.1]: >Information
>Sensorinformation
Roomthermostat
control.
Gotonextstepto
checkifleaving
watersetpointand
roomtemperature
setpointare
linked.
Externalroom
thermostatcontrol.
ThermostatmainAis
listedunder:
[6.5]: >Information
>Actuators
Externalroomthermostatcontrol.
Else Leavingwatertemperaturecontrol.
5Onlyforroomthermostatcontrol:Gotothemainleavingwater
temperaturehomepage(LWTmain)andcheckthefollowing:
Is displayed
nexttothe
setpoint?
Thenleavingwatersetpointandroom
temperaturesetpointare…
Yes NOTlinked.
Youcansettheleavingwatersetpointon
thehomepage.
No Linkedbytheirpresetvalues.Youcanset
thepresetvaluesinthemenustructure.
Roomthermostatcontrol
Roomthermostatcontrolmeansthatyoucontrolthefollowing:
▪ Roomtemperatureofthemainzone
▪ Leavingwatertemperatureofthemainzone
Roomtemperatureofthemainzone
Tocontrolthe roomtemperatureofthemain zone,youcandothe
following:
Youcan… Location
Readouttheactualanddesiredroom
temperature.
Roomtemperature
homepage
Temporarilyoverruletheroomtemperature
schedule.
Changethemodefromscheduledtopreset
value.
Ifyoudothis,youalsohavetodefine(inthe
menustructure):
▪ Presetvalues
▪ Overruleperiod(Temperaturelock)
Roomtemperature
homepageifuser
profile=Detailed
Selectwhichroomtemperatureschedule
youwanttouse.
Menustructure
Programschedules.
Definepresetvaluesthatareusedbythe
roomtemperatureschedule,andwhenyou
changethemodefromscheduledtopreset
value.
Seealso:
▪"Usingtheroomtemperaturehomepage"onpage8
▪"Tosettheoverruleperiod"onpage9
▪"4.7Presetvaluesandschedules"onpage15
Leavingwatertemperatureofthemainzone
Tocontroltheleavingwatertemperatureofthemainzone,youcan
dothefollowing:
Youcan… Location
Readoutthedesiredleavingwater
temperature.
Leavingwater
temperaturehome
page(main)
Adjusttheleavingwatertemperature.
Condition:LeavingwatersetpointisNOT
linkedwiththeroomtemperaturesetpoint.
Onlychangethisifthedesiredroom
temperaturecannotbereached.
Definepresetvalues.
Condition:Leavingwatersetpointislinked
withtheroomtemperaturesetpoint.
Onlychangethisifthedesiredroom
temperaturecannotbereached.
Menustructure
Seealso:
▪"Using the leaving water temperature home pages (main +
additional)"onpage9
▪"4.7Presetvaluesandschedules"onpage15
Leavingwatertemperaturecontrol
Leavingwatertemperaturecontrolmeans that you only controlthe
leavingwatertemperature.Tocontroltheleavingwatertemperature,
youcandothefollowing:
Youcan… Location
Readoutthedesiredleavingwater
temperature(main+additional).
Leavingwater
temperaturehome
pages(main+
additional)
▪Adjust/overrule the leaving water
temperature(main).
▪Adjust the leaving water temperature
(additional).
Selectwhichleavingwatertemperature
schedule(main+additional)youwantto
use.
Menustructure
Programleavingwatertemperature
schedule(main+additional).
Definepresetvaluesthatareusedbythe
leavingwatertemperatureschedule(main).
Seealso:
▪"Using the leaving water temperature home pages (main +
additional)"onpage9
▪"4.7Presetvaluesandschedules"onpage15

4Operation
Userreferenceguide
8
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Externalroomthermostatcontrol
External room thermostat control means that you control the
following:
▪ Roomtemperatureontheexternalthermostatcontrol
▪ Leavingwatertemperatureontheuserinterface(Daikin)
Tocontroltheleavingwatertemperature,youcandothefollowing:
Youcan… Location
Readoutthedesiredleavingwater
temperature.
Leavingwater
temperaturehome
pages(main+
additional)
Adjustthedesiredleavingwater
temperature.
Onlychangethisifthedesiredroom
temperaturecannotbereached.
Seealso:"Usingtheleavingwatertemperaturehomepages(main+
additional)"onpage9.
Usingtheroomtemperaturehomepage
Typicalroomtemperaturehomepages
Dependingontheuserprofile,theuserinterfacegivesyoueithera
basicoradetailedhomepage.Toswitchbetweenhomepages,go
to[7.1.3]: >Usersettings>Display>Userprofile.
Userprofile=Basic Userprofile=Detailed
15:20
Mon
Room
Actual temperature
20.0°C
15:20
Mon
Room
Actual temperature
20.0°C
Tue 17:30
Scheduled
Toreadouttheactualanddesiredroomtemperature
1Gototheroomtemperaturehomepage(Room).
Result: You can read out the actual temperature.
Actual temperature
20.0°C
2Press .
Result: You can read out the desired temperature.
Desired temperature
22.0°C
Totemporarilyoverruletheroomtemperatureschedule
1Gototheroomtemperaturehomepage(Room).
2Use or toadjustthetemperature.
Tochangethemodefromscheduledtopresetvalue
Prerequisite:Userprofile=Detailed.
1Gototheroomtemperaturehomepage(Room).
2Press or toselectapresetvalue( or ).
Result:ThemodewillreturntoScheduledaccordingtotheoverrule
period.
Example:TemporarilyoverrulingthescheduleANDchanging
themodetopresetvalue
Youhaveconfiguredthefollowingsettings:
Settings Description
Presetvalues Comfort(heating)=
20°C
Desiredtemperaturewhen
youareathome.
Eco(heating)=18°C Desiredtemperature:
▪ Whenyouareaway
▪ Duringthenight
Schedule 07:00Comfort Youareathome.
Desiredtemperature=
presetvalue(Comfort
(heating)).
09:00Eco Youareaway.
Desiredtemperature=
presetvalue(Eco
(heating)).
17:00Comfort Youareathome.
Desiredtemperature=
presetvalue(Comfort
(heating)).
19:0021°C Youareathomeandwant
ittobealittlewarmer.
Desiredtemperature=
customtemperature.
23:00Eco Desiredtemperature=
presetvalue(Eco
(heating)).
Overruleperiod
(Temperature
lock)
2hours Ifyoutemporarilyoverrule
theschedulebyapreset
value,after2hoursthe
schedulewillbeused
again.
Ifuserprofile=Basic,thenyoucantemporarilyoverruletheroom
temperatureschedulebypressing or .
Situation Description
15:20
18.0°C
15:20
19.0°C
15:20=>Scheduledtemperature
=presetvalue(Eco(heating))=
18°C.
Youtemporarilyoverrulethe
schedule.
Desiredtemperature=custom
temperature=19°C.
Atthenextscheduledaction
(17:00),theschedulewillbe
usedagain.

4Operation
Userreferenceguide
9
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Ifuserprofile=Detailed,thenyoucan:
▪Temporarily overrule the room temperature schedule by
pressing or (sameasifuserprofile=Basic)
▪Changethemodefromscheduledtoapresetvaluebypressing
or
Situation Description
Mon 17:00
Scheduled
18.0°C 15:20
Roomtemperaturescheduleis
used.
15:20=>Desiredtemperature=
presetvalue(Eco(heating))=
18°C.
Thenextscheduledactionisat
17:00andthedesired
temperaturewillthenincrease.
Mon 17:00
Scheduled
18.0°C
Mon 17:00
Scheduled
19.0°C
Youtemporarilyoverrulethe
schedule.
Desiredtemperature=custom
temperature=19°C.
Atthenextscheduledaction
(17:00),theschedulewillbe
usedagain.
Mon 17:00
Scheduled
18.0°C
Mon 17:20
Scheduled
20.0°C
Youchangethemodefrom
scheduledtopresetvalue
(Comfort(heating)).
Desiredtemperature=preset
value(Comfort(heating))=20°C.
After2hours,theschedulewill
beusedagain(17:20=>20°C).
Mon 17:20
Scheduled
20.0°C
Mon 17:20
Scheduled
21.0°C
Beforeyouhavechangedthe
modefromscheduledtopreset
value,andnowyoutemporarily
overrulethepresetvalue.
Desiredtemperature=custom
temperature=21°C.
After2hours,theschedulewill
beusedagain(17:20=>20°C).
Tosettheoverruleperiod
1Goto[7.2]: >Usersettings>Temperaturelock.
2Selectavalueandpress :
▪ Permanent
▪ hours(2,4,6,8)
Usageexample:Youhaveaparty
Ifyouareinthefollowingsituation:
▪ Youareusingthefollowingroomtemperatureschedule:
▪ 17:00presetvalue(Comfort)=20°C
▪ 23:00presetvalue(Eco)=18°C
▪ Tonight you have a party and you want to use the preset value
(Comfort)until02:00.
Thenyoucandothefollowing:
1Settheoverruleperiod(Temperaturelock)to6hours.
2At20:00,gototheroomtemperaturehomepage(Room).
3Press toselect .
Result: The preset value (Comfort) will be used until 02:00.
Afterthat,theschedulewillbeusedagain.
Usageexample:Yougoawayforacoupleofhours
Ifyouareinthefollowingsituation:
▪ Youareusingthefollowingroomtemperatureschedule:
▪ 08:00presetvalue(Comfort)=20°C
▪ 23:00presetvalue(Eco)=18°C
▪ At14:00,yougoawayfor3hours.
Thenyoucandothefollowing:
1Settheoverruleperiod(Temperaturelock)to2hours.
2Gototheroomtemperaturehomepage(Room).
3Press toselect .
Result: For the next 2 hours, the room will NOT be heated to the
scheduled 20°C, but to the preset value (Eco = 18°C). After the
2hours,theroomwillheatupagaintothescheduled20°C.
Advantage:
YousaveenergybecauseyoudoNOTheattheroomunnecessary,
andbythetimeyoucomehometheroomiswarmagain.
Usingtheleavingwatertemperaturehomepages
(main+additional)
INFORMATION
The leaving water is the water that is sent to the heat
emitters.The desired leaving watertemperature is set by
your installer in accordance with the heat emitter type.
Example:Underfloorheatingisdesignedforlowerleaving
water temperature than radiators and heat pump
convectors and/or fan coil units. You only have to adjust
leavingwatertemperaturesettingsincaseofproblems.
Typicalleavingwatertemperaturehomepages
Mainzone:
Userprofile=Basic Userprofile=Detailed
15:20
Mon
LWT main
Desired temperature
35°C
15:20
Mon
LWT main
Desired temperature
35°C
Mon 17:30
Additionalzone:
Userprofile=Basic Userprofile=Detailed
15:20
Mon
LWT add
Desired temperature
45°C
15:20
Mon
LWT add
Desired temperature
45°C
Mon 17:30
Toreadoutthedesiredleavingwatertemperature(main+
additional)
Gototheleavingwatertemperaturehomepage(LWTmainorLWT
add).

4Operation
Userreferenceguide
10
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Toadjust/overruletheleavingwatertemperature(main)(NOT
linkedtoroomthermostatcontrol)
INFORMATION
Adjusting the leaving water temperature is permanent
unless the leaving water temperature is according to a
schedule.Inthatcasetheoverrulingisvaliduntilthenext
scheduledaction.
1Goto[7.4.2]: >Usersettings>Presetvalues>LWTmain.
2Press or toadjust/overrule.Example:
35°C 37°C
Toadjusttheleavingwatertemperature(additional)
1Go to the additional leaving water temperature home page
(LWTadd).
2Press or toadjust.Example:
45°C 47°C
4.5 Domestichotwatercontrol
4.5.1 Aboutdomestichotwatercontrol
Depending on the DHW tank mode (installer setting), you use a
differentdomestichotwatercontrol:
▪ Reheatmode
▪ Scheduledmode
▪ Scheduled+reheatmode
CAUTION
Thebackupheaterpermissionscheduleisusedtorestrict
or allow backup heater operation based on a weekly
program. Advice: In order to avoid unsuccessful
disinfection function, at least allow the backup heater (by
theweeklyprogram)forminimum4hoursstartingfromthe
scheduled startup of disinfection. If the backup heater is
restricted during disinfection, this function will NOT be
successful and the applicable warning AH will be
generated.
INFORMATION
In case of error code AH and no interruption of the
disinfection function occurred due to domestic hot water
tapping,followingactionsarerecommended:
▪ When the Domestic hot water > Type > Reheat or
Reheat + sched. is selected, it is recommended to
programthestartupofthedisinfectionfunctionatleast
4 hours later than the last expected large hot water
tapping. This startup can be set by installer settings
(disinfectionfunction).
▪ WhentheDomestichotwater>Type>Scheduledonly
is selected, it is recommended to program a Storage
eco 3 hours before the scheduled startup of the
disinfectionfunctiontopreheatthetank.
TodeterminewhichDHWtankmodeyouareusing(method1)
Checktheinstallersettingstablefilledinbytheinstaller.
TodeterminewhichDHWtankmodeyouareusing(method2)
Prerequisite:Userprofile=Detailed.
1GototheDHWtanktemperaturehomepage(Tank).
2Checkwhichiconsaredisplayed:
If…isdisplayed ThentheDHWtankmode=…
Reheatmode
Scheduledmode
Scheduled+reheatmode
4.5.2 Reheatmode
In reheat mode ( ), the DHW tank continuously heats up to the
desiredtemperature(example:50°C).
t
60°C
00:00 07:00
50°C
15°C
40°C
14:00 21:00
1
2
3
4
Tt
▪ Tt:DHWtanktemperature
▪ t:Time
Inreheatmode,youcandothefollowing:
Youcan… Location
Readoutthedesiredreheattemperature. DHWtank
temperature
homepage
Adjustthereheattemperature.
Condition: isdisplayedontheDHWtank
temperaturehomepage.
ActivatetheDHWtankboostermode.
(Onlyforfieldsupplieddomestichotwater
pumpforsecondaryreturn)
Programadomestichotwaterpumpschedule
todeterminewhentoturnONandOFFthepump.
WhenturnedON,thepumprunsandmakessure
hotwaterisinstantlyavailableatthetap.Tosave
energy,onlyturnONthepumpduringperiodsof
thedaywheninstanthotwaterisnecessary.
Menustructure
Seealso:
▪"4.5.5UsingtheDHWtanktemperaturehomepage"onpage11
▪"4.5.6UsingtheDHWtankboostermode"onpage12
▪"4.7Presetvaluesandschedules"onpage15

4Operation
Userreferenceguide
11
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
4.5.3 Scheduledmode
In scheduled mode ( ), the DHW tank produces hot water
corresponding to a schedule. The best time to allow the tank to
producehotwaterisatnight,because:
▪ Thespaceheatingdemandislower
▪ Electricitytariffsarelower
Example:
t
60°C
00:00 07:00
50°C
15°C
40°C
14:00 21:00
1
2
34
5
Tt
▪ Tt:DHWtanktemperature
▪ t:Time
▪ Initially, the DHW tank temperature is the same as the
temperature of the domestic water entering the DHW tank
(example:15°C).
▪ At00:00theDHWtankisprogrammedtoheatupthewatertoa
presetvalue(example:Storagecomfort=60°C).
▪ During the morning, you consume hot water and the DHW tank
temperature decreases. As long as the DHW tank temperature
staysabove40°C,hotwaterisavailable.
▪ At14:00theDHWtankisprogrammedtoheatupthewatertoa
preset value (example: Storage eco = 50°C). Hot water is
availableagain.
▪ Duringtheafternoonandevening,youconsumehotwateragain
andtheDHWtanktemperaturedecreasesagain.
▪ At00:00thenextday,thecyclerepeats.
Inscheduledmode,youcandothefollowing:
Youcan… Location
Readouttheactiveornextscheduleddesired
temperature.
DHWtank
temperature
homepage
Overruletheactiveornextscheduleddesired
temperature.
Condition: isdisplayedontheDHWtank
temperaturehomepage.
ActivatetheDHWtankboostermode.
SelectaDHWtanktemperatureschedule. Menustructure
ProgramaDHWtanktemperatureschedule.
Definepresetvaluesthatareusedbythe
DHWtanktemperatureschedule.
(Onlyforfieldsupplieddomestichotwater
pumpforsecondaryreturn)
Programadomestichotwaterpumpschedule
todeterminewhentoturnONandOFFthepump.
WhenturnedON,thepumprunsandmakessure
hotwaterisinstantlyavailableatthetap.Tosave
energy,onlyturnONthepumpduringperiodsof
thedaywheninstanthotwaterisnecessary.
Seealso:
▪"4.5.5UsingtheDHWtanktemperaturehomepage"onpage11
▪"4.5.6UsingtheDHWtankboostermode"onpage12
▪"4.7Presetvaluesandschedules"onpage15
4.5.4 Scheduled+reheatmode
Inscheduled+reheatmode(  ),thedomestichotwatercontrolis
the same as in scheduled mode. However, when the DHW tank
temperaturedropsbelowapresetvalue(=Reheat;example:45°C),
the DHW tank heats up until it reaches this preset value. This
ensuresthataminimumamountofhotwaterisavailableatalltimes.
Example:
t
Tt
60°C
00:00 07:00
50°C
45°C
15°C
40°C
14:00 21:00
1
243
Inscheduled+reheatmode,youcandothefollowing:
Youcan… Location
Dothesamethingsasinscheduledmode. —
Adjustthepresetvalue(Reheat). Menustructure
Seealso:
▪"4.5.3Scheduledmode"onpage11
▪"4.7Presetvaluesandschedules"onpage15
4.5.5 UsingtheDHWtanktemperaturehome
page
TypicalDHWtanktemperaturehomepages
Dependingontheuserprofile,theuserinterfacegivesyoueithera
basic or a detailed home page. Depending on an installer setting,
eitheranactualtemperatureor a number ofpeopleisdisplayedto
indicatethe domestichotwatertanktemperature.Theexamplesin
theillustrationsbelowareinDHWtankmode=Scheduled.
Userprofile=Basic Userprofile=Detailed
15:20
Mon
Tank
Desired temperature
60°C
15:20
Mon
Tank
Storage comfort
60°C
Tue 00:00
15:20
Mon
Tank
Desired temperature
4
15:20
Mon
Tank
Storage comfort
4
Tue 00:00

4Operation
Userreferenceguide
12
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Dependingonaninstallersetting,youhavetodefinehowmuchhot
wateryouwantdifferently:
Ifyousee… Thenyouhavetodefine…
60°C
Towhichtemperaturethe
DHWtankhastoheatup.
4
Forhowmanypeopleyouneed
hotwater.Thesoftwarethen
automaticallycalculatesthe
correspondingDHWtank
temperaturebasedoninstaller
settings.
Toreadoutandadjustthedesiredreheattemperature(in
scheduledandreheatmode)
1Go to [7.4.3.3]:  > User settings > Preset values > Tank
temperature>Reheat.
Result:Youcanreadoutthedesiredreheattemperature.
2Press or toadjust.
Toreadoutandoverruletheactiveornextscheduleddesired
temperature(inscheduledmodeorscheduled+reheatmode)
1GototheDHWtanktemperaturehomepage(Tank).
Result:
60°C
or
4
isdisplayed.
t
a
b
Tt
A1 A2 B1 B2 A1A1 A2 B1 B2 A1
Duringperiod… Youcanreadout…
A1 Thenextscheduledaction(a)
A2 Theactiveaction(a)
B1 Thenextscheduledaction(b)
B2 Theactiveaction(b)
2Press or tooverrule.Note:Ifthedesiredtemperatureis
weatherdependent,youcannotchangeitonthehomepage.
Usageexample:Youneedmorehotwaterthanscheduled
Ifyouareinthefollowingsituation:
▪ Currenttime=10:30
▪ NextscheduledactionoftheDHWtank= Heat up to the preset
value(Eco;example:55°Candsufficientfor2persons)at14:00
▪ Thiseveningyouneedhotwaterfor3persons
Thenyoucandothefollowing:
1GototheDHWtanktemperaturehomepage(Tank).
2Overrule the next scheduled action by doing one of the
following:
▪ Change from 55°C to 60°C (when defining hot water as
temperature)
▪ Change from 2 persons to 3 persons (when defining hot
waterasnumberofpersons)
Advantages:
▪ Youwillhavesufficienthotwater(=comfortable).
▪ YoudoNOThavetochangetheschedule(=easy).
▪ You do NOT have to activate the DHW tank booster mode (=
energysaving).
4.5.6 UsingtheDHWtankboostermode
AbouttheDHWtankboostermode
You can use the DHW tank booster mode to immediately start
heatingupthewatertothepresetvalue(Storagecomfort).However,
thisconsumesextraenergy.
TocheckiftheDHWtankboostermodeisactive
1GototheDHWtanktemperaturehomepage(Tank).
2Checkthefollowing:
▪ In user profile = Basic: If  is displayed, the DHW tank
boostermodeisactive.
▪ In user profile = Detailed: If  is selected, the DHW tank
boostermodeisactive.
ToactivatetheDHWtankboostermode(method1)
1GototheDHWtanktemperaturehomepage(Tank).
2Press formorethan5seconds.
ToactivatetheDHWtankboostermode(method2)
Prerequisite:Userprofile=Detailed
1GototheDHWtanktemperaturehomepage(Tank).
2Press toselect .
Usageexample:Youimmediatelyneedmorehotwater
Ifyouareinthefollowingsituation:
▪ Youalreadyconsumedmostofyourhotwater.
▪ You cannot wait for the next scheduled action to heat up the
DHWtank.
ThenyoucanactivatetheDHWtankboostermode.
Advantage:TheDHWtankimmediatelystartsheatingupthewater
tothepresetvalue(Storagecomfort).

4Operation
Userreferenceguide
13
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
4.6 Advancedusage
4.6.1 Usingquietmode
INFORMATION
QuietmodeisNOTapplicableforthisunit.
4.6.2 Usingholidaymode
Aboutholidaymode
Duringyourholiday,youcanusetheholidaymodetodeviatefrom
yournormalscheduleswithouthavingtochangethem.Youcanonly
useholidaymodeiftemperaturecontrol=roomthermostatcontrol.
Seealso"4.4.3Controllingthetemperature"onpage6.
Usingholidaymodetypicallyconsistsofthefollowingstages:
1 Configuringtheholidayforoneofthefollowingsituations:
Situation Then…
Youstayathome
duringyourholiday
Youhavetoselectaday.
▪ Space heating will be according to
thedesiredroomtemperatureofthe
selectedday.
▪ Domestic hot water operation can
beturnedONorOFF.Ifyoudecide
to keep it turned ON, domestic hot
watercontrolwillbeaccordingtothe
desired DHW tank temperature of
theselectedday.
Yougoawayduring
yourholiday
Youhavetoconfigurespaceheating
settings.
▪ Space heating will be according to
thesesettings.
▪ Domestic hot water operation can
beturnedONorOFF.Ifyoudecide
toturnitOFF,disinfectionmodewill
remainactive.
2 Activatingtheholidaymode.
▪ If you do NOT activate, the configured holiday settings will
NOTbeused.
▪ Ifyouactivate:
Period Then…
Beforeandafteryour
holiday
Yournormalscheduleswillbe
used.
Duringyourholiday Theconfiguredholidaysettings
willbeused.
Tocheckifholidaymodeisactivatedand/orrunning
1Press togotooneofthehomepages.
2Checkthefollowing:
If…isdisplayed Then…
Oneofthefollowingholiday
modesisactivated:
▪ Holiday mode (Away) is
activated, but NOT running
yet.
▪ Holiday mode (Home) is
activated.Youcannot seeif
the holiday mode is already
running.
If…isdisplayed Then…
15:20
Mon
Holiday
Until
Actual temp. Feb
12.0°C
16 2013
Holidaymode(Away)is
activatedandrunning.
Toconfiguretheholiday(whenyoustayathome)
1Goto[2.2]: >Holiday>Holidaymode.
2SelectHome.
3Configuretheholidaymodesettings(whenyoustayathome).
4Activatetheholidaymode.
Possibleholidaymodesettings(whenyoustayathome)
Setting Description
FromandUntil Firstandlastdayofyourholiday.
Useday
schedule
Dayscheduleusedduringyourholiday.
Example:Saturday
Toconfiguretheholiday(whenyougoaway)
1Goto[2.2]: >Holiday>Holidaymode.
2SelectAway.
3Configuretheholidaymodesettings(whenyougoaway).
4Activatetheholidaymode.
Possibleholidaymodesettings(whenyougoaway)
Setting Description
FromandUntil Firstandlastdayofyourholiday.
Operationmode Operationmodeusedduringyourholiday.
Heating Setpointusedduringyourholidaywhentheunit
isoperatinginheatingmode.
DHW TurnONorOFFdomestichotwateroperation
duringyourholiday.
Toactivateordeactivatetheholidaymode
Prerequisite:Youhaveconfiguredtheholiday.
1Goto[2.1]: >Holiday>Holiday.
2Dooneofthefollowing:
▪ Toactivate,selectYesandpress .
▪ Todeactivate,selectNoandpress .
Usageexample:Yougoawayduringthewinter
Ifyouareinthefollowingsituation:
▪ In2days,yougoawayfor2weeksduringthewinter.
▪ Youwanttosaveenergy,butpreventyourhousefromfreezing.
Thenyoucandothefollowing:
1Configure the holiday. Go to [2]:  > Holiday, and configure
thefollowingsettings:
Setting Value
Holidaymode Away
From 2February2013
Until 16February2013
Operationmode Heating
Heating 12°C
2Activatetheholidaymode.
▪ Goto[2.1]: >Holiday>Holiday.
▪ SelectYesandpress .

4Operation
Userreferenceguide
14
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Advantage:
▪ Beforeandafteryourholiday,yournormalschedulewillbeused.
▪ During your holiday, you save energy and prevent your house
fromfreezing.
Usageexample:Youcomehomeduringyourholiday
Ifyouareinthefollowingsituation:
▪ Youconfiguredandactivatedtheholidaymode(Away).
▪ Duringyourholiday,youcomehomeforafewhoursandwantto
useyournormalschedule.
Thenyoucandothefollowing:
1Deactivatetheholidaymode.
2Whenyougoawayagain,activatetheholidaymodeagain.
Advantage:
YoudoNOThavetochangeyourscheduleorholidayconfiguration.
4.6.3 Readingoutinformation
Aboutreadingoutinformation
Theamountof information you can readoutin the menu structure
([6]:Information)dependsonyouruserpermissionlevel:
▪ Enduser(=default)
▪ Adv.enduser:Youcanreadoutmoreinformation.
Toswitchbetweenuserpermissionlevels(Enduserand
Advancedenduser)
1Goto[6]oranyofitssubmenus: >Information.
2Press formorethan4seconds.
Result: The user permission level switches to Adv. end user.
Additionalinformationisdisplayedand"+"isaddedtothemenu
title.
3IfyoudoNOTpressanybuttonformorethan1hourorpress
 again for more than 4 seconds, the user permission level
switchesbacktoEnduser.
Toreadoutinformation
Goto[6]: >Information.
Possiblereadoutinformation
Ifuserpermissionlevel=Enduser,youcanreadoutthefollowing
information:
Inmenu… Youcanreadout…
[6.1]Sensorinformation Room,tankorDHW,andoutside
temperature.
[6.2]Energymetering Producedenergy,consumed
electricity,andconsumedgas.
[6.3]Errorhandling Errorhistoryandcontact/
helpdesknumber.
[6.4]Userpermissionlevel Currentuserpermissionlevel.
If user permission level = Adv. end user, you can read out the
followingadditionalinformation:
Inmenu… Youcanreadout…
[6.1]Sensorinformation Room,tankorDHW,outside,
andleavingwatertemperature.
(Ifapplicable)
[6.2]Energymetering Producedenergy,consumed
electricity,andconsumedgas.
Inmenu… Youcanreadout…
[6.5]Actuators Status/modeofeachactuator.
Example:Domestichotwater
pumpON/OFF.
[6.6]Operationmodes Currentoperationmode.
Example:Defrost/oilreturn
mode.
[6.7]Runninghours Runninghoursofthesystem.
[6.8]Version Versioninformationaboutthe
system.
4.6.4 Configuringdate,time,unitsof
measurement,contrastandbacklight
Toconfiguretimeanddate
Goto[1]: >Settime/date.
Toconfigureunitsofmeasurement
Goto[7.6]: >Usersettings>Unitofmeasurement.
Possibleunitsofmeasurementsettings
Setting Possibleunitsofmeasurement
Decimalpoint ▪ Dot
▪ Comma
Temperature ▪ °C
▪ °F
Producedenergy ▪ kWh
▪ MBtu
Flow ▪ l/min
▪ GPM
Toconfigurethecontrastoftheuserinterface
Goto[7.1.1]: >Usersettings>Display>Contrast.
ToconfigurethebacklitLCDtimeoftheuserinterface
Goto[7.1.2]: >Usersettings>Display>BacklitLCDtime.
4.6.5 Configuringuserprofileandhomepages
Tosetauserprofile
1Goto[7.1.3]: >Usersettings>Display>Userprofile.
2Selectauserprofileandpress .
Possibleuserprofiles
If user profile = Detailed, you can see and do more on the home
pages.
Userprofile Example
Basic
15:20
Mon
Room
Actual temperature
20.0°C
Detailed
15:20
Mon
Room
Actual temperature
20.0°C
Tue 17:30
Scheduled

4Operation
Userreferenceguide
15
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Toconfigurewhichhomepagesaremadeavailabletothe
enduser
1Go to [7.1.4]:  > User settings > Display > Available home
pages.
Result: The home pages that are possible for your system
layoutarelisted.
2Selectahomepageandpress .
3Dooneofthefollowing:
▪ Todisplaythehomepage,selectYesandpress .
▪ Tohidethehomepage,selectNoandpress .
4.6.6 Lockingandunlockingbuttonsand
functions
Aboutlockingandunlocking
Youcanusethefollowinglockingmodes:
▪ Child lock: Locks all buttons to prevent children from changing
settings.
▪ Function lock: Locks a specific function to prevent people from
changingitssettings.
Possiblefunctionlocks
Tocheckiflockingisactive
1Press togotooneofthehomepages.
2If isdisplayed,childlockisactive.
Note: Ifyou areon a home page and try touse a function that is
locked, isdisplayedfor1second.
Toactivateordeactivatechildlock
1Press togotooneofthehomepages.
2Press formorethan5seconds.
Toactivateordeactivateafunctionlock
1Press togotothemenustructure.
2Press formorethan5seconds.
3Selectafunctionandpress .
4SelectLockorUnlock,andpress .
4.7 Presetvaluesandschedules
4.7.1 Usingpresetvalues
Aboutpresetvalues
You can define preset values for multiple controls. Preset values
makeiteasytousethesamevalueinmanyplaces(schedulesand
roomtemperaturehomepage( and )).Ifyoulaterwanttochange
thevalue,youonlyhavetodoitinoneplace.
Todefinepresetvalues
1Goto[7.4]: >Usersettings>Presetvalues.
2Select for which control you want to define a preset value.
Example:Roomtemperature.
3Select a preset value and press . Example: Comfort
(heating).
4Selectatemperatureandpress .
Possiblepresetvalues
Control Presetvalue Whereused
Room
temperature
Comfort ▪ Room temperature
schedules
▪ Room temperature home
page (  and ) if user
profile=Detailed
Eco
LWTmain Comfort Mainleavingwater
temperatureschedules
Eco
Tank
temperature
Storagecomfort DHWtanktemperature
scheduleifDHWtankmode
=
▪ Scheduled
▪ Scheduled+reheat
Storageeco
Reheat DHWtanktemperature
scheduleifDHWtankmode
=Scheduled+reheat
Quietlevel Notapplicable.
4.7.2 Usingandprogrammingschedules
Aboutschedules
Depending on your system layout and installer configuration,
schedules(predefinedand/oruserdefined)formultiplecontrolsmay
beavailable.
Youcan:
▪ Selectwhichschedulesyoucurrentlywanttouse.
▪ Programyourownschedulesifthepredefinedschedulesarenot
satisfactory.Theactionsyoucanprogramarecontrolspecific.
Possibleactionspercontrol
Control Possibleactions
Roomtemperature Programwhentoheatuporcooldowna
space:
▪ Comfort(presetvalue)
▪ Eco(presetvalue)
▪ [Customtemperature]
Mainleavingwater
temperature
Additionalleaving
watertemperature
Programwhentheadditionalleavingwater
temperatureisturnedONandOFF.
DHWtank
temperature
ProgramwhentoheatuptheDHWtank.The
possibleactionsdependonaninstallersetting.
Possibleactions1:
▪ Storagecomfort(presetvalue)(a)
▪ Storageeco(presetvalue)(a)
▪ Storagestop(b)
Quietmode Notapplicable.
(Onlyforfield
supplied
domestichot
waterpumpfor
secondaryreturn)
Domestichotwater
pump
Programwhenthedomestichotwaterpumpis
turnedONandOFF.
(a) Startheatingupuntilthedesiredsetpoint(Comfort/Eco)is
reached.
(b) Stopheating,evenifthedesiredtemperatureisnot
reachedyet;example:ifelectrictariffsarehigherduringthe
day,youcanprogramastopat06:00.

4Operation
Userreferenceguide
16
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
Toselectwhichscheduleyoucurrentlywanttouse
1Goto[5]: >Selectschedules.
2Selectforwhichcontrolyouwanttouseaschedule.Example:
[5.1]Roomtemperature.
3Select for which operation mode you want to use a schedule.
Example:[5.1.1]Heating.
4Selectapredefinedoruserdefinedscheduleandpress .
Toprogramaschedule
1Goto[7.3]: >Usersettings>Setschedules.
2Openanempty,predefinedoruserdefinedschedule.
3Changeit.
4Saveit.
Guidelineswhenprogramming
Set heating schedule
Select
Delete line
Scroll
Clear day schedule
Mon Comfort
07 :00
Copy day
Save schedule
-- : -- --
Youcan:
▪ Deletelinesfromtheschedule
▪ Clearadayschedule
▪ Copyfromonedaytoothers
Usageexample:Youworkina3shiftsystem
Ifyouworkina3shiftsystem,youcandothefollowing:
1Program 3 room temperature schedules in heating mode and
give them appropriate names. Example: EarlyShift, DayShift
andLateShift
2Selecttheschedulethatyoucurrentlywanttouse.
4.7.3 Schedules:Example
INFORMATION
Theprocedurestoprogramothercontrolsaresimilar.
Inthisexample:
▪ Roomtemperaturescheduleinheatingmode
▪ Monday=Tuesday=Wednesday=Thursday=Friday
▪ Saturday=Sunday
Toprogramtheschedule
1Go to [7.3.1.1]:  > User settings > Set schedules > Room
temp.>Setheatingschedule.
2SelectEmptyandpress .
3ProgramthescheduleforMonday.Seebelowformoredetails.
4Copy from Monday to Tuesday, Wednesday, Thursday and
Friday.Seebelowformoredetails.
5ProgramthescheduleforSaturday.
6CopyfromSaturdaytoSunday.
7Save the schedule and give it a name. See below for more
details.
ToprogramthescheduleforMonday
1Use and toselectMonday.
2Press toenterthescheduleforMonday.
3ProgramthescheduleforMonday:
▪ Use and toselectanentry.
▪ Use and tochangethevalueofanentry.
Tocopyfromonedaytoanother
1Select the day from which you want to copy and press .
Example:Monday.
2SelectCopydayandpress .
3SetthedaysyouwanttocopytoYesandpress .Example:
Tuesday=Yes,Wednesday=Yes,Thursday=YesandFriday
=Yes.
Tosavetheschedule
1Press ,selectSavescheduleandpress .
2Select User defined 1, User defined 2 or User defined 3 and
press .
3Change the name and press . (Only applicable for room
temperatureschedules).Example:MyWeekSchedule
4.7.4 Predefinedschedules:Roomtemperature
+leavingwatertemperature(main)
:Desiredtemperature=Presetvalue(Comfort)
:Desiredtemperature=Presetvalue(Eco)
Predefined1
MonFri
07:00 09:00 17:00 23:00
SatSun
23:0008:00
Predefined2
MonFri
07:00 09:00 17:0012:00 23:0014:00
SatSun
23:0008:00
Predefined3
MonSun
23:0008:00

4Operation
Userreferenceguide
17
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
4.7.5 Predefinedschedules:Leavingwater
temperature(additional)
:Additionalzone=On
:Additionalzone=OFF
Predefined1
MonFri
07:00 09:00 17:00 23:00
SatSun
08:00 23:00
Predefined2
MonFri
07:00 09:00 17:0012:00 23:0014:00
SatSun
08:00 23:00
Predefined3
MonSun
08:00 23:00
4.7.6 Predefinedschedules:DHWtank
temperature
a
: Start production of domestic hot water. Desired DHW tank
temperature=Presetvalue(Storagecomfort)
b
: Start production of domestic hot water. Desired DHW tank
temperature=Presetvalue(Storageeco)
Predefined1
MonSun
a
b
:00
Predefined2
MonSun
a
b
:00 :00
Predefined3
MonFri
a
b
:00
SatSun
a
b
:00 :00

4Operation
Userreferenceguide
18
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
4.8 Menustructure:Overview
< >
Date
Time
Daylight Saving Time
Clock type
Set time/date[1]
Holiday
Holidaymode
From
Until
Holiday[2]
Use day schedule
Home
Room temperature
LWTmain
LWT additional
Tank temperature
Select schedules[5]
Sensor information
Energymetering
Error handling
User permission level
Information[6]
Actuators
Operation modes
Running hours
Version
Display
Temperaturelock
Set schedules
Preset values
User settings
[7]
Allowed operation mode
Unit of measurement
Holiday
Holidaymode
From
Until
Holiday[2]
Away
Consumed elec.
Producedenergy
Energy metering[6.2]
Error history
Contact/helpdesknumber
Error information[6.3]
User interface
Indoorunit
Outdoor unit
Version[6.8]
Contrast
BacklitLCDtime
User profile
Available home pages
Display[7.1]
Room temperature
LWTmain
Tank temperature
Quiet level
Preset values[7.4]
Room temp.
LWTmain
LWT additional
Tank temp.
Set schedules[7.3]
Quiet mode
DHW pump
[3]
Operation mode[4]
Quiet mode
INFORMATION
Energy metering functionality is NOT applicable and/or
NOT valid for this unit if it is calculated by the unit. If
optionalexternalmetersareused,energymeteringdisplay
isvalid.
INFORMATION
QuietmodeandquietlevelisNOTapplicableforthisunit.

5Energysavingtips
Userreferenceguide
19
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
INFORMATION
▪ IndoorunitrelatestoindoorunitPCBwhichcontrolsthe
hydraulicpartofthegroundsourceheatpump.
▪ OutdoorunitrelatestooutdoorunitPCBwhichcontrols
the compressor module of the ground source heat
pump.
4.9 Installersettings:Tablestobe
filledinbyinstaller
4.9.1 Quickwizard
Setting Default Fillin…
Backupheaterconfiguration(onlyforunifiedbackupheater)
[A.2.1.5]
BUHtype 4(3PN,(1/2))
PreferentialkWhratepowersupply[A.2.1.6]
PreferentialkWhrate 0(No)
Spaceheatingsettings[A.2.1]
Unitcontrolmethod 0(LWT
control)
Userinterfacelocation 1(Inroom)
NumberofLWTzones 0(1LWT
zone)
Pumpoperationmode 1(Sample)
Domestichotwatersettings[A.2.2]
DHWpump 0(No)
Thermostats[A.2.2]
Contacttypemain 1(Thermo
ON/OFF)
Contacttypeadd. 1(Thermo
ON/OFF)
Externalsensor 0(No)
DigitalI/OPCB[A.2.2.6]
Ext.backupheatsrc 0(No)
Alarmoutput 0(Normally
open)
DemandPCB[A.2.2.7]
DemandPCB 0(No)
Energymetering[A.2.2]
ExternalkWhmeter1 0(No)
ExternalkWhmeter2 0(No)
Capacities(energymetering)[A.2.3]
BUH:step1 3kW
BUH:step2 3kW
Autoemergency[A.5.1.2]
Autoemergencyoperation Manual
INFORMATION
Auto emergency: By default, backup heater operation
during emergency operation is NOT allowed. This means
that when a heat pump failure occurs the user needs to
manually confirm that backup heater may operate during
emergency.Ifthehouseisunattended forlongerperiods,
we recommend that setting [A.5.1.2] Auto emergency
operationshallbesettoAutomatic.
4.9.2 Spaceheatingcontrol
Setting Default Fillin…
Leavingwatertemperature:Mainzone[A.3.1.1]
LWTsetpointmode 1(Weather
dep.)
Setweatherdependentheating –20/15/60/25
Leavingwatertemperature:Additionalzone[A.3.1.2]
LWTsetpointmode 1(Weather
dep.)
Setweatherdependentheating 25/60/15/−20
Leavingwatertemperature:DeltaTemitter[A.3.1.3]
Heating 8°C
Leavingwatertemperature:Modulation[A.3.1.1.5]
ModulatedLWT 0(No)
Leavingwatertemperature:Emittertype[A.3.1.1.7]
Emittertype 0(Quick)
4.9.3 Domestichotwatercontrol[A.4]
Setting Default Fillin…
Type 1(Reheat+
sched.)
Setpointreadouttype 0
(Temperature)
Maximumsetpoint 60°C
4.9.4 Contact/helpdesknumber[6.3.2]
Setting Default Fillin…
Contact/helpdesknumber —
5 Energysavingtips
Tipsaboutroomtemperature
▪ MakesurethedesiredroomtemperatureisNEVERtoohigh,but
ALWAYSaccordingtoyouractualneeds.Eachsaveddegreecan
saveupto6%ofheatingcosts.
▪ Do NOT increase the desired room temperature to speed up
spaceheating.ThespacewillNOTheatupfaster.
▪ When your system layout contains slow heat emitters (example:
under floor heating), avoid large fluctuation of the desired room
temperatureanddoNOTlettheroomtemperaturedroptoolow.It
willtakemoretimeandenergytoheatuptheroomagain.
▪ Use a weekly schedule for your normal space heating needs. If
necessary,youcaneasilydeviatefromtheschedule:
▪ For shorter periods: You can overrule the scheduled room
temperature. Example: When you have a party, or when you
areleavingforacoupleofhours.
▪ Forlonger periods: You can usethe holiday mode. Example:
When you stay at home during your holiday, or when you go
awayduringyourholiday.
Tipsaboutleavingwatertemperature
▪ In heating mode, a lower desired leaving water temperature
resultsinlowerenergyconsumptionandbetterperformance.
▪ Setthedesiredleavingwatertemperatureinaccordancewiththe
heat emitter type. Example: Underfloor heating is designed for
lower leaving water temperature than radiators and heat pump
convectors.

6Maintenanceandservice
Userreferenceguide
20
EGSQH10S18AA9W
DaikinAlthermagroundsourceheatpump
4P3517491–2013.06
TipsaboutDHWtanktemperature
▪ Makesurethenumber(availablehotwaterforxpersons)onthe
DHWtanktemperaturehomepageisNOThigherthanyouractual
needs.
▪ Useaweeklyscheduleforyournormaldomestichotwaterneeds
(onlyinscheduledmode).
▪ Programto heat up the DHWtank to a preset value(Storage
comfort = higher DHW tank temperature) during the night,
becausethenspaceheatingdemandislowerandelectrictariffs
maybelower.
▪ If heating up the DHW tank once at night is not sufficient,
programtoadditionallyheatuptheDHWtanktoapresetvalue
(Storageeco=lowerDHWtanktemperature)duringtheday.
▪ Make sure the desired DHW tank temperature is NOT too high.
Example:Afterinstallation,lowertheDHWtanktemperaturedaily
by1°Candcheckifyoustillhaveenoughhotwater.
▪ Program to turn ON the domestic hot water pump only during
periodsofthedaywheninstanthotwaterisnecessary.Example:
Inthemorningandevening.
6 Maintenanceandservice
6.1 Overview:Maintenanceand
service
Theinstallerhastoperformayearlymaintenance.Youcanfindthe
contact/helpdesknumberviatheuserinterface.
Asenduser,youhaveto:
▪ Keeptheuserinterfacecleanwithasoftdampcloth.DoNOTuse
anydetergents.
▪ Regularlycheckifthewaterpressureindicatedonthemanometer
isabove1bar.
Refrigerant
Thisproductcontainsfluorinatedgreenhousegasescoveredbythe
KyotoProtocol.DoNOTventgasesintotheatmosphere.
Refrigeranttype:R410A
Globalwarmingpotentialvalue:1975
Periodical inspections for refrigerant leaks may be required
dependingontheapplicablelegislation.Pleasecontactyourinstaller
formoreinformation.
6.2 Tofindthecontact/helpdesk
number
Goto[6.3.2]: >Information>Errorhandling>Contact/helpdesk
number.
7 Troubleshooting
7.1 Overview:Troubleshooting
Ifamalfunctionoccurs, isdisplayedonthehomepages.Youcan
press todisplaymoreinformationaboutthemalfunction.
For the symptoms listed below, you can try to solve the problem
yourself.Foranyotherproblem,contactyourinstaller.Youcanfind
thecontact/helpdesknumberviatheuserinterface.
7.2 Tochecktheerrorhistory
Goto[6.3.1]: >Information>Errorhandling>Errorhistory.
7.3 Symptom:Youarefeelingtoocold
(hot)inyourlivingroom
Possiblecause Correctiveaction
Thedesiredroomtemperatureis
toolow(high).
Increase(decrease)thedesired
roomtemperature.
Iftheproblemrecursdaily,do
oneofthefollowing:
▪ Increase (decrease) the room
temperaturepresetvalue.
▪ Adjust the room temperature
schedule.
Thedesiredroomtemperature
cannotbereached.
Increasethedesiredleaving
watertemperatureinaccordance
withtheheatemittertype.
7.4 Symptom:Thewateratthetapis
toocold
Possiblecause Correctiveaction
Youranoutofdomestichot
waterbecauseofunusualhigh
consumption.
Ifyouimmediatelyneeddomestic
hotwater,activatetheDHWtank
boostermode.However,this
consumesextraenergy.
Ifyoucanwait,overrule
(increase)theactiveornext
scheduleddesiredtemperature
sothatmorehotwaterwillbe
producedexceptionally.
Iftheproblemsrecursdaily,do
oneofthefollowing:
▪ Increase the DHW tank
temperaturepresetvalue.
▪ Adjust the DHW tank
temperature schedule.
Example: Program to
additionally heat up the
DHW tank to a preset value
(Storage eco = lower tank
temperature)duringtheday.
ThedesiredDHWtank
temperatureistoolow.