Daktronics VIP-5000 Series User manual

201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766
VIP-5000 SERIES
VIDEO IMAGE PROCESSOR
OPERATION MANUAL
P1603
DD2773152
Rev 17
29 January 2021

Copyright © 2021
All rights reserved. While every precaution has been taken in the preparation of this manual, the publisher assumes no
responsibility for errors or omissions. No part of this book covered by the copyrights hereon may be reproduced or copied
in any form or by any means—graphic, electronic, or mechanical, including photocopying, taping, or information
storage and retrieval systems—without written permission of the publisher.
Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.
FCC Statement
Supplier Declaration of Conformity (SDoC)
This product complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and found
to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference when the equipment is operated
in a commercial environment. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance
with the instruction manual, may cause harmful
interference to radio communications. Operation of
this equipment in a residential area is likely to cause
harmful interference in which case the user will be
required to correct the interference at their own
expense.
Warning: The user is cautioned that changes and
modications made to the equipment without the
approval of manufacturer could void the user’s
authority to operate this equipment.
Industry Canada Regulatory Information
This Class A digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe A est conforme à
la norme NMB-003 du Canada.
Inquiries
Contact Daktronics with any questions regarding our
product compliance.
Mail:
Daktronics
201 Daktronics Dr.
Brookings, SD 57006 USA
Phone:
800-325-8766
Website:
www.daktronics.com

– i –
Table of Contents
1 Introduction.........................................1
Daktronics Contact Information ..............1
Product Information ..................................1
First-Time Setup & Launch.........................2
Access.....................................................2
Display Connection................................2
Dashboard ..............................................2
2 User Interface Basics ..........................3
Interface Elements.....................................3
Right-Side Menu.........................................4
Settings ....................................................4
Communication Settings.....................4
Monitoring Settings...............................4
Secondary Calibration ........................4
Password Rules......................................5
SSL Server...............................................5
Password .................................................5
Help..........................................................5
About .......................................................5
Legacy.....................................................5
Main Menu .................................................6
3 Dashboard...........................................7
Dashboard Tiles..........................................7
4 Conguration ......................................9
Identication ............................................10
Input ..........................................................11
DVI..........................................................11
Test Pattern ............................................13
Stored Content......................................15
Blank ......................................................15
Output.......................................................16
Brightness..................................................18
Brightness Limits ....................................19
Thermal Dimming Override .................22
Network.....................................................23
Network .................................................23
IPConguration ....................................24
DNSConguration ................................24
Proxy ......................................................24
Network Test..........................................25
Time ...........................................................26
Services .....................................................27
Peripherals ................................................28
Light........................................................29
Temperature..........................................30
Power Control .......................................30
Run LED ..................................................31
Power Monitor.......................................31
Door Switch ...........................................31
Location....................................................32
Network Monitors.....................................33
Diagnostics ...............................................34
Fan Control...............................................35
PLR Fan Control .....................................35
Brightness Fan Control..........................35
Cabinet Fan Control.............................35
5 Monitor...............................................36
6 Stored Content..................................37
Managing Stored Content Files .............37
7 Troubleshooting ................................39
Reset Controller .......................................39
Logs ...........................................................39
Save Logs ..............................................39
View Logs ..............................................39
Display Hardware ....................................40
Device ...................................................40
Test to Run .............................................41
Addresses to Test..................................43
Enabled Ports ........................................44
Power Control ..........................................46
Serial Loopback Test ............................46
ISP...........................................................46
Player.....................................................46
Display Face .........................................46
Aux.........................................................46
Power Relay Control.............................47
8 Calibration.........................................48
Module Adjustment.................................48
Camera ....................................................50
Auto Blending ..........................................50
9 System Backup .................................52

– ii –
Table of Contents
10 Exchange/Repair & Return
Programs ...........................................53
Exchange Program .................................53
Repair & Return Program........................54
Shipping Address..................................54
Warranty & Limitation of Liability............54
11 Glossary.............................................55
A Supplementary Documents.............57
B Daktronics Warranty & Limitation
of Liability...........................................59

Introduction
1
1 Introduction
This manual helps Daktronics customers operate a 5000 series Video Image Processor
(VIP). Review the entire manual to understand all the features that the processor offers.
This manual assumes the user has a basic working knowledge of personal computer
operations such as using menus and folders. Terms that describe commonly used
computer operations are used frequently in this manual.
Daktronics Contact Information
Click User in the upper-right corner then click About to open the support page with
links to customer support services. This manual is accessible via the Help button. Refer
to Right-Side Menu (p.4).
Reach Daktronics customer support online:
• www.daktronics.com/support
For further assistance, Daktronics Customer Service is available 7:00 a.m. to 7:00 p.m. CST,
Monday to Friday via telephone.
• Domestic (U.S. and Canada): 1-800-325-8766
• International: [phone]
Product Information
Daktronics video image processors are either stand-alone units (normally rack mounted),
or embedded in the display cabinet itself. Refer to Figure 1.
Embedded processorRack-mounted processor
Figure 1: Processor Types
Figure 2 shows the rack-mounted VIP ports and Figure 3 on the next page shows the
embedded VIP ports.
For information on system hardware setup, refer to the VIP-5000 Series Quick Guide
(DD2773153) in Appendix A: Supplementary Documents (p.57).
Figure 2: VIP Ports (Rack-mounted Processor)

Introduction
2
Figure 3: VIP Ports (Embedded Processor)
J36
J37
J34 J32 J20 J21
PWR/SNSR DVI USB ETHERNET FIBER A FIBER B
Several Daktronics products are based on the VIP-5000 series platform and much of the
information in this manual is valid for the platform as a whole; however, specic products
may differ. For information on the VIP-5150, refer to the standard Galaxy®GS6 series
documentation.
First-Time Setup and Launch
Once physically connected, go to the processor’s network address to run the
conguration application stored within the device. The IP address is located in the
documentation that arrived with the equipment or on the label on the back of the
processor.
Refer to the VIP-5000 Series Quick Guide (DD2773153) in Appendix A: Supplementary
Documents (p.57) for rst-time login instructions.
Note: New customers receive the processor with a factory-determined IP address
listed in the equipment documentation.
Access
While the VIP-5000 series runs on many different browsers and devices, use the latest
versions of Google Chrome®, Mozilla®Firefox®,Microsoft®Internet Explorer®, or Apple®
Safari®for the best experience.
Display Connection
Use the DisplayFind utility to nd a device on a local network if the IP address is unknown.
The computer running the DisplayFind utility must be on the same subnet as the
target player. Refer to the DisplayFind Utility Quick Guide (DD1961783) in Appendix A:
Supplementary Documents (p.57).
Dashboard
After logging into the VIP, an initial Dashboard screen opens showing status tiles for
various aspects of the device. For a general overview of the system interface, refer to
Interface Elements (p.3). For details on the dashboard, refer to Section 3: Dashboard
(p.7).
Click Menu in the upper-left corner of the screen to expand the main menu. The
main menu links are listed in Main Menu (p.6). For more detailed information on each
menu item, refer to Section 3: Dashboard (p.7) – Section 9: System Backup (p.52) in
this manual.

User Interface Basics
3
2 User Interface Basics
Interface Elements
The VIP-5000 series processor interface includes elements that are always visible to the
user, including a header bar, main menu, right-side menu, and main window. Refer to
Figure 4.
Header barMain menu Right-side menu
Status tiles Main window
Figure 4: Interface Elements
• Header bar contains the application title across the top of the screen.
• Right-side menu is in the upper-right corner of the screen. Click User to expand
the menu panel to show the full session-specic navigation information. Refer to
Right-Side Menu (p.4) for more information.
• Main menu is on the left side of the screen. Click Menu in the upper-left corner of
the screen to expand the menu panel to show the full navigation information. Refer
to Main Menu (p.6) for more information.
• Main window displays elements, information, and data related to current user
selections and system triggers. The example in Figure 4 shows the initial Dashboard
screen with status tiles in the main window.

User Interface Basics
4
Right-Side Menu
Click User in the upper-right corner of the screen to expand the menu panel. Refer to
the table below.
Menu Item Description
Opens the Settings window with options for changing several general system
settings
Opens the Change Password window enabling a user to change the system
password
Downloads an electronic version of this manual
Opens a window showing Daktronics contact information and open source
licenses and libraries used to build the VIP-5000 series processor
Opens a link to the previous VIP user interface in order to access a few legacy
functions
Settings
Settings opens a window that enables the user to congure a number of general system
settings. To change any of these values, enter the new value(s) and click Save at the
top of the screen. Click Cancel to cancel any changes made before saving them. Click
Defaults to restore the values to default settings. Refer to Figure 5.
Communication Settings
The Timeout eld sets the length of time (in seconds)
that passes before the VIP reports a connection
problem. The server-client connection closes after
this period of inactivity (timeout period). The default
setting is 30 seconds.
The Poll Interval eld sets how frequently the processor
is polled for status information. This rate (in seconds)
controls how often the dashboard is refreshed with
new data. The default setting is 10 seconds.
Monitoring Settings
The Limit eld controls how long (in seconds) the
monitored output is shown when the Monitor tile is
selected from the dashboard. The default setting is
180 seconds. Refer to Monitor under Dashboard Tiles
(p.7).
Secondary Calibration
This allows a user to adjust the components of each
color for better color matching. Normally this setting is
Off. Refer to Module Adjustment (p.48).
Figure 5: Settings

User Interface Basics
5
Password Rules
Turn this option On to enforce the following password rules:
• Passwords must be at least eight characters in length and contain at least three of
the following four elements: special characters, letters, numbers, combination of
upper-case and lower-case letters.
• Passwords can be changed only once per day.
• Passwords must be changed every 90 days.
• Passwords cannot match any previously used 24 passwords.
Note: The default setting for the password rules is Off.
SSL Server
Turn this option On to enable a secure internet connection over an https port. When
enabled, this feature uses a self-signed certicate. The default setting for the SSL Server is
Off.
Note: Enabling SSL disables communication with IDM or Venus®Control Suite.
Password
Password enables the user to change their password.
Password requirements depend on how the Password
Rules are congured under Settings. Refer to Password
Rules (p.5) and Figure 6 and Figure 7.
Enter the new password and conrm the change.
Click Save to save the changed password. Click
Cancel to close the Password window without saving
the new password and return to the dashboard. After
a new password is saved, the user is logged out and
returned to the login prompt. Log in again using the
new password.
Help
Help downloads a PDF version of this manual.
About
About opens a window with a link to the
Daktronics website and the Daktronics customer
support number. Click Open Source attributions
for a listing of the open source libraries/licenses
used to build the VIP-5000 series processor.
Legacy
Legacy opens the previous version of the VIP
user interface in a new browser window. Within
the legacy interface, click the help button
in the upper-left corner to access the legacy
interface’s manual.
Figure 6: Password
Figure 7: Password with Rules Enabled

User Interface Basics
6
Main Menu
Click Menu in the upper-left corner of the screen to expand the main menu panel to
show the full system navigation information or hover over the icon to see the menu item
name. Refer to the table below.
Menu Item Description
Shows status tiles for various aspects of the processor; some tiles only
provide system information and others open menu functions
Lists all current conguration settings and tools including tools for setting
the input, output, brightness levels, local time, and location
Opens a window showing a video feed of the display content
Shows existing stored content les and allows images to be added or
removed
Lists troubleshooting options including resetting the controller, veiwing
error logs, and testing
Lists calibration tools used to adjust individual modules to blend with
surrounding modules
Saves the current system backup le or restores the system by
uploading a saved backup le
For more detailed information on each main menu item, refer to Section 3: Dashboard
(p.7) – Section 9: System Backup (p.52) in this manual.

Dashboard
7
3 Dashboard
Click Dashboard to show the system status tiles. Standard status tiles are always
visible; an Important Messages tile appears when an important conguration setting has
been changed recently. Refer to Figure 8.
Figure 8: Dashboard Status Tiles
Dashboard Tiles
Most dashboard status tiles are interactive; click an interactive tile to open an
operational window or menu item. The Important Messages tile and two other tiles
(Storage and Memory) provide information only. When the cursor is placed over an
interactive tile, the arrow changes to a hand symbol 👆. If the tile is not interactive, the
cursor remains as an arrow symbol. Clicking an open circle at the bottom of any tile
opens another page of information within that tile.
• Important Messages - This tile warns the user that an important setting has changed.
The number of important messages is indicated by the number listed at the top of
the tile and the dots at the bottom of the tile. Refer to the Important Messages tile in
Figure 8. Normally this tile is not present.
• Identication - This tile provides the processor’s descriptive data including the name,
ID number, description, and registration code. Click this tile to open Identication
under the Conguration menu.
• Time - This tile shows the current date, time, and time zone. Click this tile to open Time
under the Conguration menu.
• Network-Ethernet - This tile shows network device and address information. Click this
tile to open Network under the Conguration menu.
• Firmware - This tile shows the current version of VIP controller rmware and display
rmware. Click this tile to open an operational window to update the VIP rmware.
Normally, the Boot load all devices option is selected to update all devices at the
same time. If troubleshooting a display, clear the Boot load all devices option to
choose certain devices to be updated.
• Storage - This information tile shows how much le storage is currently being used and
how much is available on the processor.

Dashboard
8
• Memory - This tile shows how much memory is currently being used and how much is
available on the processor.
• Brightness - This tile shows brightness settings and current output. The Congured
information shows how the brightness is determined and the brightness value that
the processor is attempting to achieve. The Current information shows the actual
brightness settings in use. Click this tile to open Brightness under the Conguration
menu.
• Peripherals - This tile provides information about any associated peripheral device(s).
If more than one peripheral device is congured, the tile contains more than one
page of information. Refer to the Peripherals tile in Figure 8. Click an open circle at
the bottom of the tile to open information about another peripheral device. Click the
tile itself to open Peripherals under the Conguration menu.
• Power Relay Control - This tile provides information about the power relay controls
that were congured under Conguration>Peripherals. Click this tile to open Power
Control under the Troubleshooting menu.
• Input - This tile provides details about the type of display input (Display Mode) that
is currently being received by the display. Click this tile to open Input under the
Conguration menu.
• Output - This tile shows whether or not the display output state is currently active or
inactive along with the display dimensions. Click this tile to open Output under the
Conguration menu.
• Monitor - This tile shows a thumbnail of the current display input or output. The content
shown in this thumbnail is not a live video feed. Click this tile to open the Monitor
menu. Refer to Section 5: Monitor (p.36). The image is shown for the length of time
as dened under the Right-side menu > Settings > Monitoring Settings > Limit; refer to
Settings (p.4).

Conguration
9
4 Conguration
Click Conguration to open a conguration menu with a number of options. Refer to
Figure 9. The currently selected link is underlined. In the example in Figure 9, Identication
is selected.
Figure 9: Conguration
After making a change to any conguration setting, save that change by clicking the
Save button. If a change is made but not saved, an Unsaved Changes warning opens in
a blue banner across the top of the screen. Refer to Figure 10.
Figure 10: Unsaved Changes to Conguration Settings
Cancel any entered changes at any time before the change is saved. Click the Cancel
button as shown in Figure 10 to cancel the change and restore the previous information.
A prompt opens to conrm that the change will be discarded.
After a conguration change is made and saved, a Successfullyupdatedconguration
message opens in a green banner across the top of the screen. Refer to Figure 11.
Figure 11: Changes Made to Conguration Settings

Conguration
10
Identication
Identication shows general information about the processor including the Dynamic Host
Conguration Protocol (DHCP) device name, a brief description, registration code, and
the device identication number. Refer to Figure 12.
Figure 12: Conguration - Identication
The information in the Device (DHCP) Name, Description, Registration code, and Device
ID elds is set by Daktronics during system installation.
The Device ID is a unique number used to identify a specic processor. If the Device ID
character string is needed for other operations, use the Copy to Clipboard function to
easily copy this information to the computer’s temporary clipboard.
Click the red Change button to change the device ID; however, changing the ID will
result in a loss of communication with any registered services.
Note: Use this feature only as instructed by Daktronics technicians.

Conguration
11
Input
Input congures the type of processor input with options for adjusting the color and how
the signal is shown on the display. Refer to Figure 13.
Figure 13: Conguration - Input
Select an input source from the Display Mode drop-down list: DVI, Test Pattern, Stored
Content, or Blank. Refer to Figure 14.
Figure 14: Input - Display Mode
DVI
Select DVI from the drop-down list to set the display input as an incoming DVI video
signal. The processor must be connected to a video signal for the DVI display mode to
function properly.

Conguration
12
Change the Color Adjustment settings of the DVI video signal with the Brightness,
Contrast, Saturation, and Hue sliders or by typing in the desired percentage values. Refer
to Figure 15 and the table below.
Figure 15: Input - Color Adjustment
Adjustment Description
Brightness Adjusts the overall gray level of the display. Increasing brightness makes
blacks appear gray. Reducing brightness blackens low-level colors.
Contrast
Adjusts the difference between light and dark. A higher contrast creates a
larger difference between dark and light areas. It can appear to improve
the sharpness of the display, but it may remove the ability to discern
between bright objects and cause low color depth.
Saturation
Adjusts the overall color composition of the video. Decreasing saturation
makes colorful images gray. Increasing saturation makes colorful images
more color rich, but can over-accentuate the colors of common objects.
Over-saturated skin tones can appear redder.
Hue Rotates color. Increasing the hue rotates colors (R→B, B→G,G→R);
decreasing the hue rotates colors (R→G, G→B, B→R).
Congure the Source Dimensions as either Automatic or Manual to dene what portion
of the incoming video signal is shown on the display. If Automatic is chosen, the controller
handles the content positioning, and the dimensions will match the congured display
size. If Manual is chosen, the user manually denes the visible area. Top and Left dene
the beginning X and Y location on the display. Height and Width determine the size. Refer
to Figure 16.
Figure 16: Input - Source Dimensions

Conguration
13
Congure the Target Dimensions as either Automatic or Manual to position the incoming
video signal on the display. With Automatic, the controller handles content placement
and positioning and the dimensions will match the congured display size. With Manual,
the user manually denes the content placement and positioning. Refer to Figure 17.
Note: Take care to avoid shifting the output from the display’s viewable area.
Note: Do not use this feature unless instructed to do so by Daktronics technicians.
Figure 17: Input - Target Dimensions
Test Pattern
Test patterns are used during display installation, troubleshooting, and display operation
when no video sources are available. Select Test Pattern from the Display Mode drop-
down list to open the Test Pattern drop-down list.
Enter 0in the Minimum Hold Time (Seconds) eld and click the Test Pattern drop-down
list to see the full list of available test patterns. The minimum hold time denes the time
between pattern changes for tests that consist of multiple patterns. Some moving test
patterns run at a set speed and are listed in the test pattern drop-down list only if the
minimum hold time is congured to 0. Refer to Figure 18 and Figure 19.
Figure 18: Input - Test Pattern Display Mode
After selecting a test pattern from the drop-down list, click Save to start the test pattern.
Note: Test patterns play immediately when selected, interrupt any currently playing
video, and continue to run until the Display Mode is changed.
Change the Color Adjustment settings, the Source Dimensions, and the Target
Dimensions as described in DVI (p.11).
Figure 19: Test Patterns

Conguration
14
Refer to the following table for descriptions of all available test patterns.
Test Pattern Description
Cycle All Cycles through all test patterns
Module Locator Displays an alternating pattern showing the row and then the column
of each module
Module ID Displays a pattern that numbers each display module
Module ID 48x48 Displays a module ID pattern rendered at 48x48 for non-square/non-
matrix modules
Module ID 32x32 Displays a module ID pattern rendered at 32x32 for non-square/non-
matrix modules
Module ID 16x16 Displays a module ID pattern rendered at 16x16 for non-square/non-
matrix modules
Color Bars Displays a pattern similar to SMPTE color bars
Gradient Displays an alternating red, green, blue, and white pattern that scrolls
from left to right across the display
Vertical Gradient Displays an alternating red, green, blue, and white pattern that scrolls
from top to bottom across the display
Diagonal Pattern Displays scrolling red, green, and blue diagonal lines from left to right
across the display
All On Displays red, green, blue, and white on the entire display
All On Red Displays red on every pixel of the display
All On Green Displays green on every pixel of the display
All On Blue Displays blue on every pixel of the display
All On White Displays white on every pixel of the display
All Off Displays black on the entire display as the LEDs are turned off
Even Vertical Bars Displays an alternating red, green, and blue one-pixel-width line on
every even column of the display
Odd Vertical Bars Displays an alternating red, green, and blue one-pixel-width line on
every odd column of the display
Even Horizontal Bars Displays an alternating red, green, and blue one-pixel-width line on
every even row of the display
Odd Horizontal Bars Displays an alternating red, green, and blue one-pixel-width line on
every odd row of the display
Even Diagonals Displays an alternating red, green, and blue one-pixel-width line on
every even diagonal of the display
Odd Diagonals Displays an alternating red, green, and blue one-pixel-width line on
every odd diagonal of the display

Conguration
15
Test Pattern Description
Rotate Columns Displays scrolling red, green, and blue one-pixel-width vertical lines
from left to right across the display
Rotate Rows Displays scrolling red, green, and blue one-pixel-width horizontal lines
from top to bottom across the display
Daktronics Logo Displays an alternating red, green, and blue D and border on each
display module
Calibration Corners Displays a pattern of dots on the corners of every module to aid in eld
calibration
Calibration Half On Displays a RGB sequence with reduced brightness for eld calibration
Bit Test Displays an alternating red, green, and blue pattern that fades in
across the display
Stored Content
Select Stored Content from the drop-down list to use locally stored image les as the
input source. Refer to Section 6: Stored Content (p.37) for supported image le types
and instructions for uploading content. Stored content must be available for the Stored
Content display mode to function. Refer to Figure 20.
The Minimum Hold Time sets how long the stored content is displayed.
Figure 20: Input - Stored Content Display Mode
Change the Color Adjustment settings, the Source Dimensions, and the Target
Dimensions as described in DVI (p.11).
Blank
Select Blank from the drop-down list to cause the display to show a blank output.

Conguration
16
Output
Output congures the processor’s output parameters including the output state, what is
shown during system startup, and the translation table. Refer to Figure 21.
Figure 21: Conguration - Output
Output State sets the entire display output as Active or Inactive.
Displays can be congured to use primary and backup processor systems. If the
processor system is the primary system, the Output State should be Active. If the processor
system is the backup system, the Output State should be Inactive. Both primary and
backup systems cannot be set as Active at the same time.
Note: If the Output State is Inactive and no backup system exists, the display will be
blank.