Daktronics Bld series User manual

201 Daktronics Drive

Brookings, SD 57006-5128

www.daktronics.com/support

800.325.8766

BLD SERIES DIGITAL

BILLBOARD

SERVICE MANUAL

P2053

DD4245363

Rev 03

07 March 2022

responsibility for errors or omissions. No part of this book covered by the copyrights hereon may be reproduced or copied

in any form or by any means—graphic, electronic, or mechanical, including photocopying, taping, or information

storage and retrieval systems—without written permission of the publisher.

Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.

FCC Statement

Supplier Declaration of Conformity (SDoC)

This product complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and

(2) this device must accept any interference received,

including interference that may cause undesired

operation.

Note: This equipment has been tested and found to

comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against

harmful interference when the equipment is operated

in a commercial environment. This equipment

generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance

with the instruction manual, may cause harmful

interference to radio communications. Operation of

this equipment in a residential area is likely to cause

harmful interference in which case the user will be

required to correct the interference at their own

expense.

Warning: The user is cautioned that changes and

modications made to the equipment without the

approval of manufacturer could void the user’s

authority to operate this equipment.

Industry Canada Regulatory Information

This Class A digital apparatus complies with Canadian

ICES-003.

Cet appareil numérique de la classe A est conforme à

la norme NMB-003 du Canada.

Inquiries

Contact Daktronics with any questions regarding our

product compliance.

Mail:

Daktronics

201 Daktronics Dr.

Brookings, SD 57006 USA

Phone:

800-325-8766

Website:

www.daktronics.com

– i –

Table of Contents

1 Introduction��1

Important Contact Information ..........................................................................................................1

Display Identication............................................................................................................................1

Spare Parts.............................................................................................................................................1

Locate the Spare Parts Rack...............................................................................................................2

Open and Remove the Spare Parts Rack ��2

Remove a Module From Spare Parts Rack ��2

Field-Replaceable Units .......................................................................................................................3

2 Display and Control Overview ��4

Display Control System Flow Overview ..............................................................................................4

Display Power Overview ......................................................................................................................4

Display Signal Overview.......................................................................................................................4

3 Troubleshoot the Display��5

Remotely Cycle Power ........................................................................................................................5

Troubleshoot the Display......................................................................................................................5

4 Access Internal Components��9

Rear Access ..........................................................................................................................................9

Front Access..........................................................................................................................................9

5 Test and Remove Modules ��10

Module Lanyard Attachment ...........................................................................................................10

Remove a Module (Front Access)....................................................................................................10

Reinstall the Module (Front Access) .................................................................................................10

Remove a Module (Rear Access) ....................................................................................................11

Remove Fan Plenum..........................................................................................................................11

Remove a Module from Behind an ISP Enclosure ..........................................................................12

Remove the Optional SmartLinkTM For Module Access..................................................................12

Reinstall a Module (Rear Access).....................................................................................................12

6 Test and Replace Display Components ��14

Test a Module......................................................................................................................................14

Module Status Indicators ��14

Perform a Module Self-Test��14

Replace Module Power Supplies......................................................................................................14

Test and Replace a ProLink Router...................................................................................................15

Test a PLR ��15

Replace a ProLink Router��16

Replace PLR Power Supplies ��16

Replace a Display Fan��16

7 Control Equipment Overview, Service, and Replacement ��17

Open the ISP Enclosure......................................................................................................................17

Control Equipment Overview............................................................................................................18

ISP Enclosure ��18

DMP-8000 ��18

– ii –

Table of Contents

iBoot Bar ��18

Connect a Laptop .............................................................................................................................19

Replace Control Equipment .............................................................................................................19

Replace the DMP-8000 ��19

Replace DMP/VIP Power Supply��19

Replace the ISP Enclosure Filter ��20

Replace the Router��20

Replace the Ethernet Switch ��20

Replace the iBoot Bar ��20

Replace the SmartLinkTM (Optional)��21

Replace the Heater��21

8 Test and Replace the Multi-Direction Light Sensor ��22

Test the MDLS ......................................................................................................................................22

Replace the MDLS..............................................................................................................................22

9 Access and Troubleshoot the Webcam��23

Retract the Webcam to the Display Face (Rotation Mount Only)...............................................23

Troubleshoot the Webcam................................................................................................................23

10 Display Maintenance��24

Service Calls ........................................................................................................................................24

Annual Inspection ..............................................................................................................................24

Glossary��25

A Reference Documents ��27

B Daktronics Warranty and Limitation of Liability ��29

Introduction

1

1 Introduction

Important Contact Information

Daktronics Customer Service: 1-800-DAK-TRON (325-8766)

Project Manager: Phone Number:

Email: [email protected]

Display Identication

This section provides information that is helpful

in understanding a Daktronics digital billboard

display label. Refer to Figure 1 while reading the

table below.

Display Assembly Number

Display Serial Number

Manufacture Date

(Day/Month/Year)

BLD-0X00 Modules High X Modules Wide

RMN: Daktronics - 0200 - 12 Manufactured in Sioux Falls, SD

120/240 VAC, Single Phase, 60 HZ

Amps (L1/L2)

Total Watts

Spare Parts

Every Daktronics digital billboard is shipped with

spare parts that include commonly replaced

components. The table lists some of the

components that may be included in the spare

parts rack. Refer to Figure 2. Refer to the spare

parts inventory list contained in the bag in the

spare parts rack for a list of the parts. Contact

the Account Service Manager (ASM) to order

additional spare parts.

Spare parts are located inside the display cabinet

behind the bottom-left doors. Refer to Figure 3.

Description

Power Supply

Module

Power Supply

Air Filter

Fuse

4-Pin Mate-N-Lok Plug

Splice Tool (Sectional Displays Only)

28" SATA Cable

72" SATA Cable

Figure 1: BLD Series Display Label

Figure 2: Spare Parts in Spare Parts Rack

Introduction

2

Locate the Spare Parts Rack

Spare parts are located inside the display cabinet behind the bottom-left rear door.

Refer to Figure 3.

Open and Remove the Spare Parts Rack

1� Remove the Torx head tap screws on top of the spare parts rack.

2� Gently pull the rack downward. Refer to Figure 2.

3� Support the rack to keep it from falling.

Section 200

Section 100

Display Front

Display Rear

3" Border

Painted All

Around

Lift Eye

Power

Entrance

Signal

Entrance

Internal Control

System

Ventilation

Intake

Ventilation

Exhaust

Doors

Spare

Parts

Support

Ledger

Figure 3: Spare Parts Rack in Display

4� Lift the rack upward and outward to remove it from the display enclosure.

Remove a Module From Spare Parts Rack

1� With one hand on the module face, insert the 1/8" hex head wrench into the bottom

access hole.

2� Turn the latch release approximately a quarter-turn counterclockwise. You should feel

the module release from the display face.

3� Disconnect the SATA cables from the back of the module.

4� Remove the plug inserted into the power jack. Refer to Figure 4. Store the plug and

cable in an area free of debris for future use with replacement modules.

Figure 4: Remove Plug From

Power Jack on Spare Module

Introduction

3

Field-Replaceable Units

The table below lists names of components that can be replaced in the display and the

control system. Some of these components are located in the spare parts rack. Contact

the ASM to order components when needed.

Display FRUs Control System FRUs

ProLink Router Temperature Sensor

Line Filter VIP-5160.2

Power Supply Light Sensor - MDLS

Module Ethernet Switch

Axial Fan .4 A 115 Volt Mobotix Webcam

12 VDC Relay iBoot Bar

Two Pole Relay 500 W Heater

28" SATA Cable DMP-8000 Player

72" SATA Cable 60 V Surge Protector

SmartLinkTM (Optional)

Meraki Router

Axial Fan .16 A

Filter

Display and Control Overview

4

2 Display and Control Overview

This section describes generic power and signal paths for Daktronics digital billboards.

Refer to display-specic signal and riser drawings for component locations on your

display.

Display Control System Flow Overview

Figure 5 shows the location of the

internal control system and the

remote power control device. The

control system bay or components

may vary slightly by display. Refer

to project-specic drawings for

display control location, signal

path, and power path.

Display Power

Overview

Each 400 W power supply powers

12 modules in BLD series billboards.

In most cases, the module power

path follows the signal path.

Figure 6 shows a basic overview of

the power system in an individual

display section.

Power to the display section enters

into the power entrance and is

redistributed to the power supplies.

Refer to the layout drawing for

display-specic power distribution.

Display Signal

Overview

Refer to DWG-4118208 and DWG-4118209 for display-specic signal routing.

Signal is sent from the DMP-8000 to the VIP-5160. The VIP-5160 sends signal to the PLR,

which sends the signal to the rst module in the section. From that module, the signal is

sent to the other modules in the section. The PLR not only sends signal to the rst module

in the chain but also receives signal from the last module in the chain and creates a

redundant signal path.

Section 200

Section 100

Display Front

Display Rear

3" Border

Painted All

Around

Lift Eye

Power

Entrance

Signal

Entrance

Internal Control

System

Ventilation

Intake

Ventilation

Exhaust

Doors

Spare

Parts

Support

Ledger

Figure 5: BLD Series Component Locations

PS PS

PS

30" MOD WHIP 30" MOD WHIP 30" MOD WHIP 30" MOD WHIP

60" MOD WHIP 60" MOD WHIP

Bay 1 Bay 2 Bay 3 Bay 4

C

R1 2 3 4 5 67 8 910 11 12

1

2

3

4

5

6

7

Figure 6: Power Example - Poster (11' x 22') Display

Troubleshoot the Display

5

3 Troubleshoot the Display

Remotely Cycle Power

Daktronics BLD series displays ship

with an iBoot PDU or optional

SmartLinkTM for remote control of

the display and components. The

remote power device has four

circuits for interdependent control

of various components as shown

in the following table. The remote

power device monitors equipment

and can attempt recovery of non-

responsive equipment.

Circuits Component

1 ISP Enclosure

2 DMP-8000/VIP-5160.2

3 Display

4

If remote troubleshooting is desired, call Daktronics customer service at 1-800-DAK-TRON

(325-8766) for assistance. Do not cycle power to the components because it can take as

long as an hour to reset the circuits.

Troubleshoot the Display

Work with Daktronics help desk or experienced technicians to address display issues.

Refer to the following table for troubleshooting steps.

Issue Issue Image Troubleshooting Steps

Entire display

blank

1. Verify there is power to site by ensuring

the power supply indicators are on. If they

are on, there is power to site and it is most

likely a signal issue. If there is site power,

continue to Step 3.

2. Verify the relays for each display section

are closed and allowing power to the

display and control system.

3. Verify the ProLink Router (PLR) is receiving

power. If the LED indicator lights are on,

unplug and reestablish power to the PLR.

4. Verify the ber cables from the Digital

Media Player (DMP) to the PLR are

connected.

5. Call Daktronics customer service at

1-800-DAK-TRON (325-8766) to verify the

content that was supposed to play was

successfully uploaded / sent to the display.

Figure 7: iBoot

Troubleshoot the Display

6

Issue Issue Image Troubleshooting Steps

Content

switched

between display

sections

1. Check the ber interconnect cables

between the display sections because

they may be switched. Port A should be

connected to Port A. Port B should be

connected to Port B.

2. Check the ber cables coming from the

DMP because they may be switched.

Scattered or out

of order content

1. The SATA cable and redundant SATA

cable from the PLR to the modules may be

switched.

2. Call Daktronics help desk to verify the

translation table is correct.

Area of content

mixed up -

module ID out of

order

Verify the SATA cable path in that area is

correct by comparing it to the display signal

drawing. If not, correct the signal path.

Display too

bright

1. Immediately call Daktronics help desk and

have them blank the display.

2. Verify the Multi-Direction Light Sensor

(MDLS) is connected.

3. Inspect the area for a light source shining

on the Multi-Direction Light Sensor (MDLS).

This may cause incorrect readings. If

necessary, relocate the MDLS to a different

area.

4. Verify the MDLS is mounted correctly. If

not, remount the MDLS.

5. Have the help desk verify that the MDLS is

set to multi-direction and automatic.

Display too dim

1. Verify the MDLS is connected.

2. Verify the MDLS is mounted correctly. If

not, remount the MDLS.

3. Verify there is no debris or excessive dirt

buildup on the three MDLS windows.

4. Have the help desk verify that the MDLS is

set to multi-direction and automatic.

5. Have the help desk verify the display is

not experiencing thermal dimming due to

excessive heat.

Daktronics BLD Series User manual

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