Daktronics DD3486291 User guide

4G Modem With Quick Connect Installation
Quick Guide
DD3486291
Rev 06
28 November 2018
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766
Page 1 of 3
Install the SIM Card
1. Turn off power to display.
2. Remove the three screws that hold
the modem inside the watertight
enclosure. Refer to Figure 1.
3. Remove the two screws that secure
SIM card cover. Refer to Figure 2.
4. Gently slide the card into the upper
slot - the primary SIM - until it stops
and locks into place. Note the
location of the notched corner for
correct alignment. The gold contact
points of the SIM card face down.
5. Replace the SIM card cover.
6. Secure the modem in the enclosure using the three screws removed in Step 2.
7. Turn on power to the display.
Install the Cellular Modem at the Display
If this is a new installation, work with
your service provider to activate
cellular service for the modem.
1. Temporarily mount the cellular
modem in the desired location
with the antenna pointing
upward, as shown in Figure 3,
and within 25 feet of the
display.
2. Plug the serial and power cable
into the quick-connect jack
labeled J33 Aux on the back of
the display. Refer to Figure 3.
3. Plug the Ethernet cable into the quick-connect jack labeled J32 Ethernet In on the back of the
display. Refer to Figure 3.
4. Check signal and network LED indicators for strength per the table that follows. Ideally there should
be solid green LEDs lit for signal and network.
5. Permanently fasten the modem vertically with the antenna pointing upward once it has been
proven effective in the location.
Note: The cellular modem is mounted in a watertight enclosure and should not need additional
protection from the elements. The cable is also rated for outdoor use and does not need
to be in conduit. If conduit is not used, secure the cable to protect it from weather and
vandalism.
Figure 1: Remove Modem
Modem
SIM Card
Cover
SIM
Card
Figure 2: Install SIM Card
Antenna
Cable
Antenna
Power
Serial
and
Power
Ethernet
J32
J33
Figure 3: Cellular Antenna Installation Front View

4G Modem With Quick Connect Installation
Quick Guide
DD3486291
Rev 06
28 November 2018
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766
Page 2 of 3
Modem Replacement
When an existing 4G modem is replaced, follow the steps in Install the SIM Card (p.1) to remove
and replace the SIM card for use in the replacement modem. Gently press and release the SIM card to
remove it.
Limitation of Liability
The warranty will be nullied if:
• The modem enclosure is modied
• The modem is improperly installed
• The modem enclosure is damaged
Troubleshooting Connectivity Issues
1. Open the enclosure with a athead screw driver.
2. Verify all the connections - including the server and antenna - inside the enclosure are tight.
3. Check the diagnostic LEDs inside the cellular modem enclosure. The table below describes the
indicator lights on the front of the modem and what they show during different modes:
LED Color/Pattern Description LED Power Saving Mode
Power
Off No power or input voltage > 36 VDC or < 7 VDC
Solid Green Power is present
Green with
Amber Flash Power is present and the gateway has a GPS fix
Solid Red Standby mode
Flashing Green When pressing the reset button, flashing green indicates when to release the
reset button to reboot the gateway
Flashing Red When pressing the reset button, flashing red indicates when to release the reset
button to reset the gateway to the factory default settings
Signal
Solid Green Good signal (equivalent to 4-5 bars) Off
Solid Amber Fair signal (equivalent to 2-3 bars) Off
Flashing Amber Poor signal (equivalent to 1 bar)
If possible, move the gateway to a location with a better signal
Flashing Red Inadequate (equivalent to 0 bars)
Move the gateway to a location with a better signal

4G Modem With Quick Connect Installation
Quick Guide
DD3486291
Rev 06
28 November 2018
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766
Page 3 of 3
LED Color/Pattern Description LED Power Saving Mode
Network
Solid Green Connected to an LTE network Off
Solid Amber Connected to a 3G or 2G network Off
Flashing Green Connecting to the network
Flashing Red No network available
Flashing Red/
Amber
Network Operator Switching is enabled, but the gateway is unable to locate
the required firmware. For more information, refer to the ALEOS Software
Configuration User Guide (Admin chapter)
Activity
Flashing Green Traffic is being transmitted or received over the WAN interface
Flashing Red
Traffic is being transmitted or received over the serial port. This behavior only
appears if the RV50 is configured to display it. For more information, refer to the
ALEOS Software Configuration Guide (Serial chapter)
Flashing Amber
Traffic is being transmitted or received over both the WAN interface and the
serial port. This behavior only appears if the RV50 is configured to display it.
Refer to the ALEOS Software Configuration Guide (Serial chapter)
All
Green LED
Chase
Radio module reconfiguration/firmware update or Network Operator Switching
is in progress
Amber LED
Chase ALEOS software update is in progress
4. Contact the cell service provider to ensure service is available.
5. Contact Daktronics at 1-800-325-8766 for assistance troubleshooting display hardware or software.
Control Software Conguration and Display Network Conguration
Click the article links below or go to www.daktronics.com and enter the DD number in the search box
at the top-right of the home page for information specic to Control Software conguration or Display
network conguration.
• To congure Venus®1500 Version 4 software, reference How to congure a display in Venus 1500
using a CDMA modem (DD2325961).
• For information regarding Galaxy® display network conguration of the display controller follow How
do I change the static IP address on a Galaxy display? (DD1980638).
Note: To set AF series Galaxy®or GalaxyPro®displays to factory default IP schemes, follow What is
the default IP address on a Galaxy or GalaxyPro display? (DD2430017).
• For information regarding GalaxyPro® display network conguration follow How do I change the IP
address settings on a GalaxyPro®message center? (DD1996041).
Note: These displays can be set to DHCP when utilizing a 4G modem.