Dali IO Installation guide

FAQ
DALI IO
DALI IODALI IO
DALI IO
Updated 27th April 2020

USAGE
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The IO is visible in the Bluetooth settings on the player but will not
onne t
Answer:
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IO is already onne ted to other player. Turn off the IO and try again
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The IO is not visible in the Bluetooth settings on Player
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not in pairing mode he k the status LED is blinking blue
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IO onne ted with Bluetooth but no sound
Answer:
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This an happen if the power button get toggled ON/OFF/ON too
qui kly. Try turn the headphone off( listen to the voi e saying "power off",
and restart the headphone
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Does USB Audio work on mobile devi es ( Android, iOS et )?
Answer:
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Answer:
USB audio is only supported by omputers: Win & Ma
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Whi h olours do the LED battery indi ators use, and what do they
stand for?
Answer:
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The Battery level LED have a "trafi light" behaviour under use: Green=
more than 50%, orange 25-50%, red 10-20%, flashing red below 10%.
However, During harging the Battery LED indi ator is just two stage:
Orange= harging. Green = fully harged ( more than 90%)
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My headphone will not harge above 90%
Answer:
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The Battery level management has some tolleran e, so even a fully
harged battery may indi ate 90%. you shouldnt worry.
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What's the rated battery life of the IO-6 with ANC disabled? Does it
mat h the 60hrs of the IO-4? If not, why?
Answer:
Answer:Answer:
Answer:
On the IO-6 the ANC hip is also the amplifier and it almost uses the
same energy regardless if ANC is ON or OFF. So Battery life of IO-6 is
always around 30 hrs.
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Do the headphones support any "fast pairing" way su h as NFC or
Google Fast Pair?
Answer:
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Answer:
we onsidered it but after doing a user study de ided not to do this as
most people won’t use it and prefer the normal way of pairing BT devi es
( what they are used to)
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How many Bluetooth paired devi es an be stored in the memory of the
headphones?
Answer:
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The IO will remember up to four devi es
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Do they support Multipoint Bluetooth (simultaneous onne tion to two
BT devi es)?
Answer:
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Answer:
No, the IO’s only support one BT onne tion at the time.
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When onne ted to a sour e via USB-C, what DAC do they use? Do
they have a dedi ated one or they use the Bluetooth hip? What's the
bitrate supported?
Answer:
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Answer:
The D/A onvertion is handled by the front-end BT hip. On USB it’ll
support 32kHz, 44.1kHz, 48kHz, 96kHz.
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Does the in luded 3.5mm able have a mi rophone and a button (sin e
the ones on the headphones won't work in passive mode)?
Answer:
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Answer:
the 3,5mm able is just a straignht stereo able. In passive mode ( OFF
or with empty battery) play ba k will work, just as any passive headphone.
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Is a button dedi ated to the a tivation of Siri/GoogleAssistant present?
Answer:
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the Multi-button( logo on the right hand up) ontrols Play/Pause, skip
tra k, take all, and it held down it’ll a tivate Siri/ google assistant.
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My Headphones are onne ted to a Windows 10 ma hine via Bluetooth
and audio playing (Spotify, or Skype alls). The headphones power off
after 10 minutes as if no audio is playing at all.
Answer:
Answer:Answer:
Answer:
Windows 10 default Bluetooth setting is ”Allow the omputer to turn off
this devi e to save power”., please unti k this setting
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The noise issolation in one side of the headphone is not as good as the
other
Answer:
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Make sure that the ear pads are mounted orre tly, if not tightend fully
there will be a leak between the driver and the earpad whi h will result in
redu ed noise isolation, ANC and Bass performan e.
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the Headphones does not perform as well when I am using glasses.
Answer:
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Using headphones while wearing glasses, may introduce a leak not allowing
the earpad to make a close seal around the head. A leak will result in reduced
noice isolation , ANC and bass level. It depends on the individual design of the
glasses frame whether a leak is introduced or not.
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Question:
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My IO-6 sometimes ratles / makes noises duing take off in airplanes or
in high noise environments
Answer:
Answer:Answer:
Answer:
During take off in some air rafts, the low frequen y noise level may
ex eed the ANC apability of the IO-6, this will be heard as a ratling
sound. The IO-6 have 4 built in ANC mi rophones whi h are all
individually alibrated to the IO-6. Due to the tollaran e between these
mi rophones the Noise level at whi h the ANC apability is ex eeded,
may vary sligthly from IO-6 to IO-6, but also vary slightly for Left and
Right hannel.
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When listening in USB mode with my omputer, it harges the battery
while I am listening. If I do this regularly will it damage the battery?
Answer:
Answer:Answer:
Answer:
No, harging the battery when onne ted to PC and listening via USB
does not harm the battery, but simply tops up the battery to ensure
there is battery harge available for when you take your headphones
with you.
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GENERAL QUESTIONS
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Why did we not use LDAC?
Answer:
Answer:Answer:
Answer:
LDAC(SONY) is not urrently supported by the Qual omm BT
hipset(aptX), also LDAC is not supported by many devi es
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Question:
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Are the rubber surround and voi e oil extraordinary (or standard) for a
headphone?
Answer:
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Answer:
The driver onstru tion in the DALI IO is quite unique in this headphone
segment. However similar headphone driver types an be found but
typi ally in mu h more exoti and expensi e headphones.
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Question:
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What does "free edge" paper fibre one mean? Why is this only
mentioned in spe s?
Answer:
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Answer:
"free edge" basi ally means that the drive unit has a rubber surround
suspension on the paper one exa tly like a normal loudspeaker. Typi al
headphone drivers are "fixed edge" types where the whole diaphragm is
"flexing"
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Question:
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If " ir umaural" basi ally means "over ear", why don't we just say "over
ear" instead of both in spe s?
Answer:
Answer:Answer:
Answer:
Over-ear is the normal des ribtion where as ir um-aural is the orre t
te hni al des ription. For On-ear headphones the orre t te hni al
des ription in supra-aural
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Question:
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Will they have an app (for button ustomisation, ANC tuning, setting
options, and firmware updates
Answer:
Answer:Answer:
Answer:
At the moment we have not planned an app as we are unsure of whi h
value it would add, and there are not many settings were it would make
sense to hange it.
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Question:
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What Bluetooth hip do they have? A Qual omm one? Is it possible to
know the exa t model?
Answer:
Answer:Answer:
Answer:
It is a Qual omm solution in order to run aptX, the exa t hipset details
we annot dis lose.
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Will they be sold by Ri her Sounds and Curry's?
Answer:
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They are available at Ri her Sounds
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What is the Bluetooth Class of IO?
Answer:
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The IO have Class 1 support
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