Data Video PTC-285 User manual

PTC-285

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Table of Contents
TABLE OF CONTENTS ..................................................................................... 2
FCC COMPLIANCE STATEMENT...................................................................... 5
WARNINGS AND PRECAUTIONS .................................................................... 5
WARRANTY ................................................................................................... 7
STANDARD WARRANTY........................................................................................7
THREE YEAR WARRANTY......................................................................................7
DISPOSAL ...................................................................................................... 8
1. PRODUCT OVERVIEW............................................................................ 9
FEATURES..........................................................................................................9
2. LOCATION AND FUNCTION OF PARTS ................................................. 10
3. BASIC SETUP ....................................................................................... 14
3.1 POWER-ON INITIALIZATION...................................................................14
3.2 VIDEO OUTPUT ...................................................................................14
HDMI Video OUT......................................................................................16
3G-SDI Video Output................................................................................16
4. REMOTE CONTROL AND ON-SCREEN MENU........................................ 17
4.1 REMOTE CONTROL FUNCTIONS ..............................................................17
4.2 OSD MENU .......................................................................................21
4.3 PROFESSIONAL JARGON EXPLANATIONS OF THE OSD MENU.......................32
5. INSTRUCTION FOR INSTALLATION....................................................... 33
6. NETWORK CONNECTION..................................................................... 39
6.1 DHCP MODE .....................................................................................40
6.2 STATIC IP............................................................................................42
6.3 DVIP ................................................................................................43
7. HOW TO USE PTC-285’S AI AUTO TRACKING....................................... 46
7.1 HOW TO TURN ON THE AI AUTO-TRACKING FUNCTION ..............................46
7.2 HOW TO TURN OFF THE AI AUTO-TRACKING FUNCTION .............................47
7.3 SINGLE-PERSON SCENE AUTO-TRACKING MODE.......................................48
7.4 MULTI-PERSON SCENE AUTO-TRACKING MODE........................................49

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8. WEB USER INTERFACE......................................................................... 52
8.1 LIVE ..................................................................................................52
8.2 VIDEO................................................................................................53
8.2.1 How to Connect the PTC-285 to a Datavideo Switcher after a
60FPS/50FPS Video Streaming (Take the HS-1300 as an example)........57
8.3 IMAGE ...............................................................................................61
8.4 AUDIO...............................................................................................62
8.5 SYSTEM..............................................................................................64
8.6 NETWORK ..........................................................................................66
8.7 INFORMATION.....................................................................................76
8.8 THE PTZ CONTROL AREA OF THE WEB UI................................................78
9. HOW TO USE THE WEB UI TO SET AND CALL PRESETS ......................... 81
10.CONTROL THE CAMERA BY THE PTZ VIEW ASSIST APP.................... 82
11. DIP SWITCH SETTINGS ........................................................................... 83
11.1 DIP SWITCH SW1 ....................................................................................83
11.2 DIP SWITCH SW2 (IRID) ..........................................................................84
12. HOW TO PLAY THE RTSP STREAM BY THE VLC PLAYER........................... 85
13. HOW TO PLAY THE MULTICAST BY THE VCL PLAYER .............................. 87
14. HOW TO STREAM TO FACEBOOK........................................................... 88
15. HOW TO STREAM TO YOUTUBE............................................................. 99
16. HOW TO DO THE SRT STREAMING BY THE VMIX SOFTWARE............... 103
17. REMOTE CONTROL PORT PINOUTS ............................................... 116
18. FIRMWARE UPDATE...................................................................... 118
18.1 FIRMWARE UPDATE BY THE PTC-285 FIRMWARE UPDATE TOOL.....................118
18.2 FIRMWARE UPDATE BY THE USB FLASH DRIVE ............................................122
19. FREQUENTLY-ASKED QUESTIONS.................................................. 125
20. DIMENSIONS................................................................................. 127
21. SPECIFICATIONS............................................................................ 128
SERVICE AND SUPPORT ............................................................................. 132

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Disclaimer of Product and Services
The information offered in this instruction manual is intended as a guide only.
At all times, Datavideo Technologies will try to give correct, complete and
suitable information. However, Datavideo Technologies cannot exclude that
some information in this manual, from time to time, may not be correct or
may be incomplete. This manual may contain typing errors, omissions or
incorrect information. Datavideo Technologies always recommend that you
double check the information in this document for accuracy before making
any purchase decision or using the product. Datavideo Technologies is not
responsible for any omissions or errors, or for any subsequent loss or damage
caused by using the information contained within this manual. Further advice
on the content of this manual or on the product can be obtained by contacting
your local Datavideo Office or dealer.

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FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Warnings and Precautions
1. Read all of these warnings and save them for later reference.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this unit in or near water.
5. Do not place this unit on an unstable cart, stand, or table. The unit
may fall, causing serious damage.
6. Slots and openings on the cabinet top, back, and bottom are
provided for ventilation. To ensure safe and reliable operation of this
unit, and to protect it from overheating, do not block or cover these
openings. Do not place this unit on a bed, sofa, rug, or similar surface,
as the ventilation openings on the bottom of the cabinet will be
blocked. This unit should never be placed near or over a heat register
or radiator. This unit should not be placed in a built-in installation
unless proper ventilation is provided.
7. This product should only be operated from the type of power source
indicated on the marking label of the AC adapter. If you are not sure
of the type of power available, consult your Datavideo dealer or your
local power company.
8. Do not allow anything to rest on the power cord. Do not locate this
unit where the power cord will be walked on, rolled over, or
otherwise stressed.

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9. If an extension cord must be used with this unit, make sure that the
total of the ampere ratings on the products plugged into the
extension cord do not exceed the extension cord’s rating.
10. Make sure that the total amperes of all the units that are plugged
into a single wall outlet do not exceed 15 amperes.
11. Never push objects of any kind into this unit through the cabinet
ventilation slots, as they may touch dangerous voltage points or short
out parts that could result in risk of fire or electric shock. Never spill
liquid of any kind onto or into this unit.
12. Except as specifically explained elsewhere in this manual, do not
attempt to service this product yourself. Opening or removing covers
that are marked “Do Not Remove” may expose you to dangerous
voltage points or other risks, and will void your warranty. Refer all
service issues to qualified service personnel.
13. Unplug this product from the wall outlet and refer to qualified service
personnel under the following conditions:
a. When the power cord is damaged or frayed;
b. When liquid has spilled into the unit;
c. When the product has been exposed to rain or water;
d. When the product does not operate normally under normal
operating conditions. Adjust only those controls that are covered
by the operating instructions in this manual; improper adjustment
of other controls may result in damage to the unit and may often
require extensive work by a qualified technician to restore the
unit to normal operation;
e. When the product has been dropped or the cabinet has
been damaged;
f. When the product exhibits a distinct change in performance,
indicating a need for service.

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Warranty
Standard Warranty
Datavideo equipment are guaranteed against any manufacturing
defects for one year from the date of purchase.
The original purchase invoice or other documentary evidence should
be supplied at the time of any request for repair under warranty.
The product warranty period begins on the purchase date. If the
purchase date is unknown, the product warranty period begins on
the thirtieth day after shipment from a Datavideo office.
All non-Datavideo manufactured products (product without
Datavideo logo) have only one year warranty from the date of
purchase.
Damage caused by accident, misuse, unauthorized repairs, sand, grit
or water is not covered under warranty.
Viruses and malware infections on the computer systems are not
covered under warranty.
Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems, are
not covered under warranty.
All mail or transportation costs including insurance are at the
expense of the owner.
All other claims of any nature are not covered.
All accessories including headphones, cables, and batteries are not
covered under warranty.
Warranty only valid in the country or region of purchase.
Your statutory rights are not affected.
Three Year Warranty
All Datavideo products purchased after July 1st,
2017 are qualified for a free two years extension
to the standard warranty, providing the product is
registered with Datavideo within 30 days of
purchase.

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Certain parts with limited lifetime expectancy such as LCD panels,
DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive,
Lighting, Camera module, PCIe Card are covered for 1 year.
The three-year warranty must be registered on Datavideo's official
website or with your local Datavideo office or one of its authorized
distributors within 30 days of purchase.
Disposal
For EU Customers only - WEEE Marking
This symbol on the product or on its packaging indicates that
this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose
of your waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of
disposal will help to conserve natural resources and ensure that it is recycled
in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste disposal service or
the shop where you purchased the product.

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1. Product Overview
The PTC-285 series features a large 1/2.8" CMOS sensor, supports high-quality
2160p50/60 UHD video output, features 12x optical zoom, 16x digital zooms
and supports versatile outputs, including 3G-SDI, HDMI, IP stream, NDI (PTC-
285 NDI, optional). The PTC-285 series is the ideal choice for taking your
remote camera production to the next level.
Features
2160p50/59.94/60 PTZ camera
12x Optical Zoom, 16x Digital Zoom
4K Video interfaces: HDMI, IP (H.264 & H.265)
2160p and 1080p (3G-SDI) Simultaneous video output
RS-422 Serial Port Control
External audio input: 3.5mm audio in/line in (switchable on the web UI)
Friendly web UI
White color model available.

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2. Location and Function of Parts
Front of Camera
1
Lens
Built-in 1/2.8” 8.51M Pixel CMOS 4K color camera with white balance
control, backlight compensation, automatic gain and etc.
2
Tally LED
Tally lamp will be turned ON upon receiving the ON signal.
3
Sensor for Remote Control
Remote control IR receiver

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Rear of Camera
1
USB Port
This USB port is used for updating firmware. Users can save the latest
version of firmware in a USB flash drive and then insert it into this
interface for firmware updating.
Note: After inserting the USB flash drive, please remember to turn “ON”
the SETUP->USB UPGRADE from the OSD menu of the PTC-285 camera.
2
Power Input
DC in socket connects the supplied 12V PSU. The connection can be
secured by screwing the outer fastening ring of the DC In plug to the
socket.
3
4K HDMI OUT
The 4K HDMI OUT allows you to connect an external HDMI monitor via
an HDMI cable.

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4
3G-SDI OUT
The 3G-SDI OUT allows you to connect an external monitor via an SDI
cable.
5
MIC IN/LINE IN
The 3.5mm audio input receives external audio.
6
RS-422 Interface (RJ-45)
The RS-422 interface serves to connect external RS-422 devices. Use an
Ethernet cable to connect external RS-422 controllers. See “Section 17
Remote Control Port Pinouts”for making the cable for the RS-422
interface.
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IRID Interface
This interface allows users to use the DVIP Switch to control the
numbering of the camera on the remote controller. Users can use this
interface to set the camera to any number from No.1 to No. 4 in order
to use remote controller to control the camera.
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DVIP/POE Interface
The DVIP interface allows users to control the PTC-285 camera by
Datavideo’s camera controller by using the DVIP Protocol which is
developed by Datavideo. Moreover, this interface can support the PoE
(Power over Ethernet) technology.

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Bottom of Camera
1
Tripod Screw Hole allows the user to mount the camera on the tripod.
2
Screw Hole
Screw holes for ceiling bracket mounting.
3
For Safety Rope
Ties safety rope for fixing the camera to the ceiling.
4
DIP Switch
This DIP Switch allows users to adjust needed parameters such as
VISCA ID, resolutions, remote control protocol and video modes.

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3. Basic Setup
3.1 Power-On Initialization
As shown in the diagram below, after you plug in the power cord, the tally
light in the front will start flashing red and will be OFF as soon as the power-
on initialization is complete. The camera head should be at the HOME position
with the lens facing front. If the power is inserted, the camera lens will go
back to the position where the camera power is off last time.
3.2 Video Output
You are allowed to view the camera video via DVIP/POE port, 4K HDMI OUT
and 3G-SDI OUT.
DVIP/POE Port
Connect the DC 12 V power
adapter

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Please follow following steps for viewing the camera video from the web UI.
Connect the PTC-285 camera directly to your PC/Notebook PC
1. Connect the PTC-285 to your PC or laptop by an Ethernet Cable.
2. Open the web UI by the connected PC or laptop and then please enter the
default IP address into the address bar of the web browser.
Note: The default static IP address of the PTC-285 is 192.168.100.88.
3. The login page of the web UI will be opened, please enter the user name
and password (the default user name and password are admin/admin).
4. Open the preview window for previewing the video which is shot by the
camera.
Connect the PTC-285 camera to your PC or laptop by a router.
1. Please set the Ethernet IP address of your PC or laptop as 192.168.100.x(x
means 0-255) and it will be at the same local area network as the PTC-285.
2. Please use an RJ-45 Ethernet cable to connect from the DVIP port on the
rear panel of the PTC-285 to the LAN port of a router. And then please use
another RJ-45 Ethernet cable to connect from the RJ-45 Ethernet port of your
PC or laptop to the LAN port of the same router.
3. Please open the web UI from the connected PC or laptop and then please
enter the default IP address of the camera into the address bar of the web
browser.
Note: The default static IP address of the PTC-285 is 192.168.100.88.
4. The login page of the web UI will be opened, please enter the user name
and password (the default user name and password are admin/admin).
5. Click into the preview window on which the video will be displayed.

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HDMI Video OUT
Connect the 4K HDMI OUT to an external connected monitor using an HDMI
cable.
。
3G-SDI Video Output
Connect the SDI OUT to an external connected monitor using an SDI cable.

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4. Remote Control and On-Screen Menu
The chapter 4 provides an overview of remote control functions and OSD
menu.
4.1 Remote Control Functions

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No
Function Keys
Descriptions
1
Power Button
Power Button
Press this button once to enter Standby Mode, press it
again to enter Normal Mode.
Note: The power consumption in Standby Mode is
approximately half of the power consumption in Normal
Mode.
2
Camera 1-4
Camera 1-4
The camera 1 to Camera 4 buttons allow you to set your
PTC-285 cameras in No.1 to No. 4.
Please short-press the button 1 to button 4 to select
the camera 1, camera 2, camera 3 or camera 4.
Please long-press one of the camera 1 to camera 4
buttons. After that, those four buttons will be lit, at
this time, please short-press one of the four buttons
to finish the camera number setting.
PT
Preset1-4 Buttons
The Preset buttons 1, 2, 3, and 4 allow you to set up to 4
camera preset settings.
How to set the Preset: Please adjust your desired camera
parameters and camera lens position in advance. After
that, please press the “STR” button which is located on the
remoter controller. And then please press your desired
Preset Number button (Preset 1 to Preset 4) to set your
setting as a Preset.
How to recall the Preset: Please press the desired “Preset
No.” button (Preset 1 to Preset 4) directly and then the
presaved Preset settings will be recalled successfully.
Turn on the Auto-Tracking function: Please long-press the
“Preset 1” button for 2 seconds and then the Auto-Tracking
function will be turned on.
Turn-off the Auto-Tracking function: Please long-press the
“Preset 2” button for 2 seconds and then the Auto-Tracking
function will be turned off.

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No
Function Keys
Descriptions
4
Focus Far/
Focus Near
Focus Far/Focus Near
Please press the “Focus Far” or “Focus Near” button to shift
the PTC-285 camera to “Manual” Mode.
The “Focus Far” function allows you to focus on the
distance.
The “Focus Near” function allows you to focus on close
distance.
5
Zoom Tele/Zoom
Wide Button
Zoom Tale/Zoom Wide Button
The Zoom Tale/Zoom Wide button allows you to zoom out
and zoom in the subject. “Zoom Tale” allows you to zoom
in the subject and “Zoom Wide” allows you to zoom out the
subject.
6
Micro Joystick
Micro Joystick: Up/Down/Left/Right/Confirm
Please move the “Micro Joystick” to the up, down, left and
right sides to move the camera lens to the up, down left
and right sides. When the OSD menu is turned on, please
move the micro joystick to the up side or down side to
select different options. Please move the micro joystick to
the left or right side to select different setting values. After
that, please press the “Micro Joystick” to confirm your
selected value.
7
Reset IP Button
Reset IP Button
Please press this button to resume the IP address of the
PTC-285 to its default value “192.168.100.88”.

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No
Function Keys
Descriptions
b
STR Button
STR Button
Please press this button and the “Preset 1 to Preset 4”
buttons to save your desired Preset.
After you desired setting values and camera lens
position are set, please press the “STR” button and
then press the button of your desired Preset number
from “Preset 1 to Preset 4”. After that, the Preset is
set successfully.
9
AF Auto Focus Button
Auto Focus Button
Please press this button to turn on the Auto Focus function.
10
Back Button
Back Button
Please press the “Back” button to turn the camera head
back to the “Home” position. When the OSD menu is
opened, you can go back to the previous layer of the OSD
menu by pressing the “Back” button.
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Menu Button
Menu Button
Please press the “Menu” button to open the OSD menu of
the PTC-285 camera on the external monitor.