Data Video PTC-280 User manual

PTC-280

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Table of Contents
TABLE OF CONTENTS..................................................................................... 2
FCC COMPLIANCE STATEMENT...................................................................... 5
WARNINGS AND PRECAUTIONS .................................................................... 5
WARRANTY ................................................................................................... 7
STANDARD WARRANTY ................................................................................... 7
THREE YEAR WARRANTY ................................................................................. 7
DISPOSAL ...................................................................................................... 8
1. PRODUCT OVERVIEW............................................................................ 9
FEATURES .................................................................................................... 9
2. LOCATION AND FUNCTION OF PARTS ................................................. 10
3. BASIC SETUP ....................................................................................... 14
3.1 POWER-ON INITIALIZATION ................................................................ 14
3.2 VIDEO OUTPUT ............................................................................... 14
HDMI Video Output ............................................................................. 16
3G-SDI Video Output............................................................................ 16
4. REMOTE CONTROL AND ON-SCREEN MENU........................................ 17
4.1 REMOTE CONTROL FUNCTIONS ........................................................... 17
4.2 OSD MENU ................................................................................... 22
4.3 PROFESSIONAL JARGON EXPLANATIONS OF THE OSD MENU....................... 33
5. INSTRUCTION FOR INSTALLATION....................................................... 34
6. NETWORK CONNECTION..................................................................... 40
6.1 DHCP MODE................................................................................. 41
6.2 STATIC IP....................................................................................... 43
6.3 DVIP............................................................................................ 44
7. WEB USER INTERFACE......................................................................... 47
7.1 LIVE.............................................................................................. 47
7.2 VIDEO........................................................................................... 48
7.3 IMAGE .......................................................................................... 52

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7.4 AUDIO .......................................................................................... 54
7.5 SYSTEM......................................................................................... 56
7.6 NETWORK...................................................................................... 58
7.7 INFORMATION ................................................................................ 66
7.8 THE PTZ CONTROL AREA OF THE WEB UI ............................................. 68
8. HOW TO USE THE WEB UI TO SET AND CALL PRESETS......................... 71
9. DIP SWITCH SETTINGS ............................................................................. 72
9.1 DIP SWITCH SW1.................................................................................. 72
9.2 DIP SWITCH SW2 (IRID) ........................................................................ 73
10. HOW TO PLAY THE RTSP STREAM BY THE VLC PLAYER........................... 74
11. HOW TO PLAY THE MULTICAST BY THE VCL PLAYER .............................. 76
12. HOW TO STREAM TO FACEBOOK........................................................... 77
13. HOW TO STREAM TO YOUTUBE............................................................. 84
14. REMOTE CONTROL PORT PINOUTS................................................. 88
15. FIRMWARE UPDATE........................................................................ 90
REQUIREMENTS ........................................................................................... 90
PROCEDURE ................................................................................................ 90
16. FREQUENTLY-ASKED QUESTIONS.................................................... 94
17. DIMENSIONS................................................................................... 96
18. SPECIFICATIONS.............................................................................. 97
SERVICE AND SUPPORT ............................................................................. 100

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Disclaimer of Product and Services
The information offered in this instruction manual is intended as a guide only.
At all times, Datavideo Technologies will try to give correct, complete and
suitable information. However, Datavideo Technologies cannot exclude that
some information in this manual, from time to time, may not be correct or
may be incomplete. This manual may contain typing errors, omissions or
incorrect information. Datavideo Technologies always recommend that you
double check the information in this document for accuracy before making
any purchase decision or using the product. Datavideo Technologies is not
responsible for any omissions or errors, or for any subsequent loss or damage
caused by using the information contained within this manual. Further advice
on the content of this manual or on the product can be obtained by contacting
your local Datavideo Office or dealer.

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FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Warnings and Precautions
1. Read all of these warnings and save them for later reference.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this unit in or near water.
5. Do not place this unit on an unstable cart, stand, or table. The unit
may fall, causing serious damage.
6. Slots and openings on the cabinet top, back, and bottom are
provided for ventilation. To ensure safe and reliable operation of this
unit, and to protect it from overheating, do not block or cover these
openings. Do not place this unit on a bed, sofa, rug, or similar surface,
as the ventilation openings on the bottom of the cabinet will be
blocked. This unit should never be placed near or over a heat register
or radiator. This unit should not be placed in a built-in installation
unless proper ventilation is provided.
7. This product should only be operated from the type of power source
indicated on the marking label of the AC adapter. If you are not sure
of the type of power available, consult your Datavideo dealer or your
local power company.
8. Do not allow anything to rest on the power cord. Do not locate this
unit where the power cord will be walked on, rolled over, or
otherwise stressed.

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9. If an extension cord must be used with this unit, make sure that the
total of the ampere ratings on the products plugged into the
extension cord do not exceed the extension cord’s rating.
10. Make sure that the total amperes of all the units that are plugged
into a single wall outlet do not exceed 15 amperes.
11. Never push objects of any kind into this unit through the cabinet
ventilation slots, as they may touch dangerous voltage points or short
out parts that could result in risk of fire or electric shock. Never spill
liquid of any kind onto or into this unit.
12. Except as specifically explained elsewhere in this manual, do not
attempt to service this product yourself. Opening or removing covers
that are marked “Do Not Remove” may expose you to dangerous
voltage points or other risks, and will void your warranty. Refer all
service issues to qualified service personnel.
13. Unplug this product from the wall outlet and refer to qualified service
personnel under the following conditions:
a. When the power cord is damaged or frayed;
b. When liquid has spilled into the unit;
c. When the product has been exposed to rain or water;
d. When the product does not operate normally under normal
operating conditions. Adjust only those controls that are covered
by the operating instructions in this manual; improper adjustment
of other controls may result in damage to the unit and may often
require extensive work by a qualified technician to restore the
unit to normal operation;
e. When the product has been dropped or the cabinet has been
damaged;
f. When the product exhibits a distinct change in performance,
indicating a need for service.

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Warranty
Standard Warranty
Datavideo equipment are guaranteed against any manufacturing
defects for one year from the date of purchase.
The original purchase invoice or other documentary evidence should
be supplied at the time of any request for repair under warranty.
The product warranty period begins on the purchase date. If the
purchase date is unknown, the product warranty period begins on
the thirtieth day after shipment from a Datavideo office.
All non-Datavideo manufactured products (product without
Datavideo logo) have only one year warranty from the date of
purchase.
Damage caused by accident, misuse, unauthorized repairs, sand, grit
or water is not covered under warranty.
Viruses and malware infections on the computer systems are not
covered under warranty.
Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems, are
not covered under warranty.
All mail or transportation costs including insurance are at the
expense of the owner.
All other claims of any nature are not covered.
All accessories including headphones, cables, and batteries are not
covered under warranty.
Warranty only valid in the country or region of purchase.
Your statutory rights are not affected.
Three Year Warranty
All Datavideo products purchased after July 1st,
2017 are qualified for a free two years extension
to the standard warranty, providing the product is
registered with Datavideo within 30 days of
purchase.

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Certain parts with limited lifetime expectancy such as LCD panels,
DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive,
Lighting, Camera module, PCIe Card are covered for 1 year.
The three-year warranty must be registered on Datavideo's official
website or with your local Datavideo office or one of its authorized
distributors within 30 days of purchase.
Disposal
For EU Customers only - WEEE Marking
This symbol on the product or on its packaging indicates that
this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose
of your waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of
disposal will help to conserve natural resources and ensure that it is recycled
in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste disposal service or
the shop where you purchased the product.

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1. Product Overview
The PTC-280 series features a large 1/2.5" CMOS sensor, supports high-
quality 2160p50/60 UHD video output, features 12x optical zoom, 16x digital
zooms and supports versatile outputs, including 3G-SDI, HDMI, IP stream, NDI
(PTC-280 NDI). The PTC-280 series is the ideal choice for taking your remote
camera production to the next level.
Features
PTZ Camera for Supporting 2160p50/59.94/60 Resolutions.
Supports 12x Optical Zoom and 16x Digital Zoom.
Supports 4K Video Output Interfaces including HDMI and IP (H.264 &
H.265).
Supports 2160p and 1080p (3G-SDI) Simultaneous video output.
Supports RS-422 Serial Port Control.
Supports External Audio Input interface: Audio In/Line In (switchable on
the web UI).
Provides Friendly Web UI.

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2. Location and Function of Parts
Front of Camera
1
Lens
Built-in 1/2.5” 8.51M Pixel CMOS 4K color camera with white balance
control, backlight compensation, automatic gain and etc.
2
Tally LED
Tally lamp will be turned ON upon receiving the ON signal.
3
Sensor for Remote Control
Remote control IR receiver
3
2
1
2

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Rear of Camera
1
USB Port
This USB port is used for updating firmware. Users can save the latest
version of firmware in a USB flash drive and then insert it into this
interface for firmware updating.
Note: After inserting the USB flash drive, please remember to turn “ON”
the SETUP->USB UPGRADE from the OSD menu of the PTC-280 camera.
2
Power Input
DC in socket connects the supplied 12V PSU. The connection can be
secured by screwing the outer fastening ring of the DC In plug to the
socket.
1
2
3
4
5
6
7
8

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3
HDMI OUT
The HDMI OUT allows you to connect an external HDMI monitor via an
HDMI cable.
4
3G-SDI OUT
The 3G-SDI OUT allows you to connect an external monitor via an SDI
cable.
5
MIC IN/LINE IN
The 3.5mm audio input receives external audio.
6
RS-422 Interface (RJ-45)
The RS-422 interface serves to connect external RS-422 devices. Use an
Ethernet cable to connect external RS-422 controllers. See “Section 14
Remote Control Port Pinouts” for making the cable for the RS-422
interface.
Note: If users want to switch between the RS-422 and DVIP
communication protocols, please use the No.4 pin of the DIP Switch
which is located at the bottom of the PTC-280. Please switch this pin
to “ON” for operating in RS-422 mode. If this pin is switched to “OFF”,
it will operate in “DVIP” mode.
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IRID Interface
This interface allows users to use the DVIP Switch to control the
numbering of the camera on the remote controller. Users can use this
interface to set the camera to any number from No.1 to No. 4 in order
to use remote controller to control the camera.
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DVIP Interface
The DVIP interface allows users to control the PTC-280 camera by
Datavideo’s camera controller by using the DVIP Protocol which is
developed by Datavideo.

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Bottom of Camera
1
Tripod Screw Hole allows the user to mount the camera on the tripod.
2
Screw Hole
Screw holes for ceiling bracket mounting.
3
For Safety Rope
Ties safety rope for fixing the camera to the ceiling.
4
DIP Switch
This DIP Switch allows users to adjust needed parameters such as
VISCA ID, resolutions, remote control protocol and video modes.

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3. Basic Setup
3.1 Power-On Initialization
As shown in the diagram below, after you plug in the power cord, the tally
light in the front will start flashing red and will be OFF as soon as the power-
on initialization is complete. The camera head should be at the HOME position
with the lens facing front. However, if preset 0 is set, it will return to the 0th
preset position.
3.2 Video Output
You are allowed to view the camera video via DVIP port, HDMI OUT and 3G-
SDI OUT.
DVIP Port
Connect the DC 12 V power
adapter

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Please follow following steps for viewing the camera video from the web UI.
Connect the PTC-280 camera directly to your PC/Notebook PC
1. Connect the PTC-280 to your PC or laptop by an Ethernet Cable.
2. Open the web UI by the connected PC or laptop and then please enter the
default IP address into the address bar of the web browser.
Note: The default static IP address of the PTC-280 is 192.168.100.88.
3. The login page of the web UI will be opened, please enter the user name
and password (the default user name and password are admin/admin).
4. Open the preview window for previewing the video which is shot by the
camera.
Connect the PTC-280 camera to your PC or laptop by a router.
1. Please set the Ethernet IP address of your PC or laptop as 192.168.100.x(x
means 0-255) and it will be at the same local area network as the PTC-280.
2. Please use an RJ-45 Ethernet cable to connect from the DVIP port on the
rear panel of the PTC-280 to the LAN port of a router. And then please use
another RJ-45 Ethernet cable to connect from the RJ-45 Ethernet port of your
PC or laptop to the LAN port of the same router.
3. Please open the web UI from the connected PC or laptop and then please
enter the default IP address of the camera into the address bar of the web
browser.
Note: The default static IP address of the PTC-280 is 192.168.100.88.
4. The login page of the web UI will be opened, please enter the user name
and password (the default user name and password are admin/admin).
5. Click into the preview window on which the video will be displayed.

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HDMI Video Output
Connect the HDMI OUT to an external connected monitor using an HDMI cable.
3G-SDI Video Output
Connect the SDI OUT to an external connected monitor using an SDI cable.

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4. Remote Control and On-Screen Menu
This chapter provides an overview of remote control functions and OSD menu.
4.1 Remote Control Functions

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No
Function Keys
Descriptions
1
Standby Key
Standby Key
Press this button once to enter Standby Mode, press it
again to enter Normal Mode.
Note: The power consumption in Standby Mode is
approximately half of the power consumption in Normal
Mode.
2
Number Keypad
Number Keypad
Set, recall and clear presets using the number
keypad.
Set Preset
At first, please press PRESET, and then please press
any of the 0~9 number key to save the PTZ position.
Call Preset
Press any of the number key to recall the PTZ
position which is saved by the Preset function.
Note: Make sure the preset that you want to recall
contains PTZ settings before pressing the number
key.
Clear Preset
At first, please press the RESET button and then
please press any number key to delete the PTZ
position which is saved in corresponding Preset No.
Moreover, users can press 【*】+【#】+【RESET】
to delete all PTZ positions which are saved in all
Preset numbers at one time.
3
Asterisk and
Pound Keys
The asterisk and pound keys form various
combinations with other keys to access certain
functions directly.
(1) 【*】+【#】+【1】: Set OSD MENU language to
English.
(2) 【*】+【#】+【3】: Set OSD MENU language to
Chinese.
(3) 【*】+【#】+【4】: Show current IP address.

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No
Function Keys
Descriptions
(4) 【*】+【#】+【6】: Restore default value rapidly.
(5) 【*】+【#】+【8】: Check camera version.
(6) 【*】+【#】+【9】: Set upside down setting rapidly.
(7) 【*】+【#】+【MANUAL】: Restore default IP
address.
4
PRESET Button
Set Preset Position
Press PRESET to set presets. See Number Keypad
description for instructions.
5
Home Key
Home Key
Press Home to return the camera head to the center.
Note: In the OSD menu, press Home to enter the
selected option item and MENU to exit.
6
Return Key
Return Key
Press this key to return to last level of the OSD menu.
7
Zoom in
Slowly(SLOW+)/
Zoom out
Slowly(SLOW-)
Zoom in Slowly(SLOW+)/ Zoom out Slowly(SLOW-)
Press this key to zoom in the camera lens slowly(SLOW+) or
to zoom out the camera lens slowly(SLOW-)。

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No
Function Keys
Descriptions
Zoom in
Fastly(FAST+)/ Zoom
out Fastly(FAST-)
Zoom in Fastly(Fast+)/ Zoom out Fastly(Fast-)
Press this key to zoom in the camera lens fastly(FAST+) or
to zoom out the camera lens fastly(FAST-)。
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L/R SET Key
Left/Right Setting Key
Press this L/R SET key and combine this key with the
number key 1 and number key 2 to set the panning-tilting
directions of the camera lens.
Press the L/R SET plus number key 1 (STD)
simultaneously to set the panning direction to be the
same as the left/right direction setting in the OSD
menu.
Press the L/R SET plus number key 2 (REV)
simultaneously to set the panning direction to
opposite direction compared to the left/right
direction setting in the OSD menu.
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Focus
Keys
Focus Keys
Those keys are used for Focus adjusting.
Press the AUTO key to focus the focus to the center of the
object.
Press the MANUAL key to focus the focus to the center of
the object manually.
Press the MANUAL key and then use the FAR button (Focus
to FAR) or the NEAR button (Focus to NEAR) to adjust the
focal length manually.
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Camera Selection Keys
Users can use the F1-F4 keys to assign the ID number to
camera among the multi-camera scene. After that, please
switch between the four cameras by using the Camera
Select keys.
Note: Please refer to F1-F4 keys section for showing how
to assign the camera ID number.