Datacom Mobilus 3.0 User manual

User manual mobilus 3.0

Protect. Locate. React.

carte
This is your membership card
Please keep your Mobilus membership card in a safe place.The card will help to identify yourself quickly
in case your vehicle is stolen.You will also find the phone number of our security central on the reverse.
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User’s manual
This manual, as well as the software described therein, are licensed for use subject to the terms of the license and must
not be copied.
The information contained in this manual are provided for information only and must not be considered as a commitment
on the part of Datacom Wireless Corporation, hereinafter called Datacom, who reserves the right to modify the manual
without prior notice. The original contract signed between the two parties remains the source of information to be
used in case of legal action. Datacom disclaims all liability regarding any errors or inaccuracies that may be found in this
manual.
Mobilus is a trademark of Datacom.
The products mentioned in this document may be protected by a patent, a patent that has achieved pending status, a
trademark, a copyright or any other intellectual or industrial property right belonging to Datacom.

Table of contents
Introduction
Guarantees
Mobilus 3.0 digital system
Anti-theft device
Mobilus remote
Standard model
User tips
Push-button model
User tips
Lost or stolen Mobilus remote
Additional or replacement Mobilus remote
Battery
Changing the battery
Telematics unit
Web site
Mobilus webpage
Hardware requirements
Software requirements
Login procedures
Changing your password
Clicks
Locating your vehicle
Positive response
Negative response
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1
2
2
2
3
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5
6
6
6
8
9
12
13
13
13
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14
15
16
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17
17

table des
matières
suite
Mapview
Mapview toolbar
Coverage area
Alarms
Theft detected
Towing detected
Vehicle battery disconnected
False alarms
Remote starter
Towing
Vehicle maintenance
Towing procedures
Towing situation
Vehicle storage
Temporary storage
After storage
Power management
Transfer
Installing a remote starter
Customer service
18
21
23
24
24
24
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25
25
25
26
27
27
28
28
28
29
30
31
32

Congratulations! Your vehicle is now protected by Mobilus 3.0, one of the best performing stolen vehicle tracking
systems in North America using the latest GSM/GPRS digital technology.
Please read the following information carefully and keep this manual for future reference.
Datacom guarantees your product against all defects, parts and labour for a period of one (1) year.This guarantee is
renewable for two (2) one-year (1) periods (for a maximum of three (3) years), upon payment of annual surveillance
fees starting from the original date of purchase from the supplier.This guarantee is offered only to the original buyer
as an end-user and may not be assigned or transferred to any other party. If you discover a defect covered by this
guarantee, Datacom will repair or replace that product at its sole discretion, by installing new or rebuilt products or
elements. Datacom’s responsibility is limited exclusively to the repair or replacement of defective products.
Introduction - page 1version 4
Introduction
Guarantees
Do not leave this manual in your car!

Mobilus 3.0 digital system
The Mobilus 3.0 digital system consists of components with specific functions, which include:
• An ignition lock device with two (2) Mobilus remotes
• A digital GSM/GPRS telematics unit
• A personalized Web site access to locate your vehicle
Anti-theft device
Mobilus was designed to activate an alarm and prevent the vehicle from starting if a“Mobilus remote”is not detected
during an ignition attempt.
When you start your vehicle with a remote starter, it will deactivate the ignition lock device; however, any movement
of your vehicle under such circumstances may result in a false alarm. For detailed information on using the Mobilus
3.0 digital system with a vehicle equipped with a remote starter, please consult the False alarms section.
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Mobilus remote
Activating the push-button remote will transmit a signal to the Mobilus 3.0 digital system and allow vehicle ignition.
User tips
1. Press on the remote button before inserting the key to start the vehicle. Protection will be reactivated
automatically after vehicle use or if the vehicle has not been started within a reasonable period (30 seconds).
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Mobilus remotes

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Batteries
The Mobilus remote uses two (2) CR2016 batteries.When the batteries begin to lose power, the Mobilus remote will
also lose power.You should then replace the batteries as soon as possible.
While pressing on the Mobilus remote button, the indicator light will change from blue to red if the batteries need to
be replaced. In that case, you should do so immediately.
The battery’s lifetime depends on vehicle use. Please note that these batteries are sold at The Source, Canadian Tire,
etc.
Note: You may be liable if your vehicle is started or moved in the absence of the Mobilus remote (except in the
case of actual theft) or if the battery is disconnected without having first informed Datacom by telephone.

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Lost or stolen Mobilus remote
Should you lose your Mobilus remote or have it stolen, you must use your second Mobilus remote to start your vehicle.
In case you do not have access to your second Mobilus remote, you must contact a representative at the Mobilus
Security Central as soon as possible, who will describe the relevant procedures.
There is no method to circumvent the system without a certified Datacom technician.Towing your vehicle may be
required.
If an additional or replacement remote is necessary, please contact the Mobilus customer service to
obtain details on how to proceed.
Please note that additional fees will be applicable.
Additional or replacement Mobilus remote units

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Step 1
Separate the two (2) halves of the remote using a screwdriver.
Step 2
Gently extract the two (2) batteries and insert two (2) new batteries making sure
that the positive (+) side of both batteries face up.
Replacing the batteries

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Step 3
Close the two halves of the remote by applying pressure on both sides.
Step 4
Verify that the remote is working properly. A blue light
indicates a good working condition.

web site - page 9
Our Web site allows you to find your vehicle and mark its location on a detailed map of North America.
This function does not require purchasing software or any prior installation. All you need is Internet access (Internet
Explorer version 5.0 or higher).
Computer: IBM PC or compatible
Processor: 200 MHz
RAM: 128 Mb (256 Mb recommended)
Internet access: 56K modem or faster (High speed – cable)
Screen resolution: 800 x 600
Operating system: Windows 98, 2000, ME or XP
Internet browser: Microsoft Internet Explorer v.5.5 SP1 or higher
Mobilus webpage
Web site
Hardware requirements
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Software requirements

Login procedures
To connect, please go to the site www.datacom.com and follow the steps mentioned below:
1. Choose your language;
2. Click on the Mobilus banner; a new window will open;
3. Enter your“user code”(8 digits) and your password in the section called My Mobilus Online.
This information can be found on your Mobilus membership card.
Note : In order to guarantee the security of all the stakeholders in a theft situation, you will not be able to use the system
during a tracking operation.The Mobilus Security Central will coordinate all activities in such a situation.When the operation
has been completed, you will be able to use the system again.
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