Datawave SX9000 User manual

Warranty
This product is warranted against defects for a period of One (1) year from the date of original
invoice. We will repair/replace the Product with no charge for parts or labor within this time. To
obtain warranty service the Product needs to be returned fright prepaid by the customer with a
copy of original invoice. This warranty does not apply if in the sole opinion of Datawave Media
Group, the product has been tampered with or damaged by lightning or any other acts of nature,
misuse, neglect or unauthorized service.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL DATAWAVE MEDIA GROUP (DATAWAVE) BE LIABLE FOR LOSS OF
PROFITS OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHERWISE
ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.
DataWave Media Group
6580 Via Del Oro, San Jose, CA 95119 USA
Tel: [phone] Fax: [phone] http://www.datawavemediagroup.com
User Manual
Datawave MOH Player SX9000 Rev 01
Digital On-Hold Audio System
•Insert the MX9000 “True Audio Card” into the slot as shown (be sure to
insert the card all the way into the blue connector)
•Plug one end of the RCA audio cable into the Red RCA connector of
Player, Plug the other end of the audio cable into your PBX phone
system RCA connector usually labeled as “MOH”.
If you have regular Non-PBX telephones, plug the other end into the
Music-On-Hold adapter “Audio In” RCA connector instead.
•Set the Volume to ¾ up by rotating the Volume control on the Player
clock wise as shown.
•Plug the included AC adapter. (110V AC to 9V AC)
•Unplug the power connector wait 30 seconds then plug it back in.
make sure the connector is plugged in securely. Be sure to
observe the Green LED light turns ON.
•Be sure MX9000 card is inserted all the way into it’s slot securely
3. No Audio •Check audio cord; try re-inserting it again, adjust the volume on
player clockwise if needed to hear it.
•Be sure MX9000 card is inserted all the way into it’s slot securely
3. Audio quality is poor •Verify that the audio cord is plugged in securely Make sure the
audio volume is not too loud, adjust the volume control counter
clock wise to correct the problem.
•Set Volume to Medium.
5. Audio not loud enough
at highest volume •Make sue the problem occurs on any phone not just one of the
phones
•On some PBX phone systems you may need a higher output
level model such as model SX9200
1. Player not working or
stopped working
Problems Possible Cause / Solution
P4
110 V
Power ON LED
Audio Out RCA
Volume Control
MX9000 Card
SX9000 Player
9V AC
Max
DIGITAL
FLASH MEMORY
Technology

ii
Audio playback starts automatically as soon as the power is connected, the
Green LED light turns On to indicate the device is ON and is playing.
Package Content
SX9000 MOH Player Unit
Power Adapter 110v AC to 9V AC 100 ma
RCA to RCA audio cord 6 feet long
User’s Manual
MX9000 True Audio Card (optional)
MX9000 Card “True Audio Card”
The MX9000 card is a Flash card that has been pre-recorded with the audio
files prior to your installation and it holds the audio all the time even if power
is removed. When the power is restored the play back automatically
resumes from the MX9000 card.
Make sure the power is OFF prior to inserting this card into the slot.
If you need to re-install the MX9000 card or install another MX9000 card be
sure to remove the power by un plugging the 9V from the player, then Install
the new MX9000 card
Unlike other Flash based cards that compress the audio, voice and audio
signals are stored directly into solid state memory in the MX9000 card in
their natural, un-compressed form, providing superior quality voice and
music reproduction. MX9000 card has 100 -year retention time at zero
power and can be re-recorded 100,000 times.
Adjusting Output Level
Use the Volume control to adjust the output level. If the Music On Hold
volume is too low, turn the Volume control clock wise; If the Music On Hold
sounds too loud, turn the Volume control counter clock wise to desired level.
[Please note some music titles are not royalty-free and you may want to use the royalty-free
music titles to avoid annual licensing payments to ASCAP and BMI for playing those titles on-
hold]
Specifications
File Formats
Supports any sound file format such as Windows .wav, MP3, etc.
Frequency response 150Hz to 14.4 KHz.
Sampling rate
Supports both 8-bit and 16-bit uncompressed PCM sampled at 8, 11, 12, 16,
22, 24, 32, 44 & 48 KHz
Distortion less than 0.5% THD
Audio Quality
Supports better than CD Quality at 188 KB/s
Special effects:
Supports Windows Media Files and SRS WOW Effects
Memory Capacity (MX9000 card)
1 to 16 minutes
Maximum audio storage 8 minutes 40 seconds @ full 188 KB/s sample rate.
Memory Type (MX9000 card)
Multi-level Flash, 100 years retention time at no power, 100K re-recordable
Playback Auto-repeat
Message loading
Direct via MX9000 card
Power supply
110VAC 60 Hz. To 9VAC 100ma
Audio output
Mono RCA jack, Adjustable volume, 1.5V p-p @ 8Ω, 3V p-p @ 600Ω
Size 4” x 2” x 0.9” (L x W x H) MX9000 1.5” x 1.5” x 0.37”
Color Black
Weight 0.2 pounds (0.50 pounds with power supply)
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