decorflame QC211-GRDB User manual

ELECTRIC STOVE HEATER
INSTRUCTION MANUAL
QC211-GRDB
ATTENTION:
1. Find a location for the stove heater that
is protected from direct sunlight.
2. Do not plug the unit into the power outlet
before reading all instructions.

2
SAFETY INSTRUCTIONS
IMPORTANT
Please note: when you open the carton
carefully check the unit and make sure there
is no damage. If you have any problems with
the unit, with how the various functions
work, or damaged or missing parts please
call 1-800-459-4409 (Monday to Friday,
8:30am to 5:00pm, EST) immediately
for service.
NOTE: DO NOT RETURN UNIT TO THE
STORE BEFORE CALLING THE TOLL FREE
NUMBER.
Do not dispose of your cartons until you
are completely satisfied with your new
stove heater.
NOTE: Light bulbs may become loose
during shipping. If the flame effect is dim
or does not work, please check that light
bulb or bulbs are finger tight in socket.
See instructions for replacing bulb or bulbs.
Please do not return the sample to the store
before checking light bulbs.
NOTE: The stove may emit a slight harmless
odor when first turned on. This is caused by
activating the internal heater components for
the first time and should not occur again.
IMPORTANT SAFETY
INSTRUCTIONS
WHEN USING ELECTRICAL
APPLIANCES, BASIC
PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED TO
REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, AND
INJURY TO PERSONS,
INCLUDING THE FOLLOWING:
1) Read all instructions before using this
electric stove heater.
2) This electric stove heater is hot when in
use. To avoid burns, do not let bare skin
touch hot surfaces. The grill directly in
front of the heater outlet becomes hot
during heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and curtains at
least 3 feet (0.9 m) away from the front
of the unit and keep them away from the
sides and rear.
3) Extreme caution is necessary when any
heater is used by, or near, children or
individuals with disabilities and whenever
the stove is left operating and unattended.
4) Always unplug heater when not in use.
5) Do not operate any heater with a
damaged cord or plug or after the
heater malfunctions, has been dropped
or damaged in any manner. Call our
customer service toll free number,
1-800-459-4409 (Monday to Friday, 8:30am
to 5:00pm, EST) for examination or repair.
6) Do not use outdoors.
7) This heater is not intended for use in
bathrooms, laundry areas and similar
indoor locations. Never locate heater
where it may fall into a bathtub or other
water container.
8) Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or
similar coverings. Arrange cord away from
traffic area and where it will not be tripped
over.
9) To disconnect heater, turn controls to off,
then remove plug from outlet.
10) Do not insert or allow foreign objects to
enter any ventilation or exhaust opening
as this may cause an electric shock or fire,
or damage the heater.
11) To prevent a possible fire, do not block air
intakes or exhaust in any manner. Do not
use on soft surfaces, like a bed, where
openings may become blocked.

3
12) A heater has hot and arcing or sparking
parts inside. Do not use it in areas where
gasoline, paint, or flammable liquids are
used or stored.
13) Use this heater only as described in this
manual. Any other use not recommended
by the manufacturer may cause fire,
electric shock or injury to persons.
14) Always plug heater directly into wall outlet
or receptacle. Never use with an extension
cord or retractable power bar (outlet/
power strip).
15) Do not plug this product into a receptacle
controlled by a wall switch or dimmer.
16) When storing or transporting the unit and
cord, keep in a dry place, free from
excessive vibration and store so as to
avoid damage.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE.
LEG ASSEMBLY
Before using your unit please install the legs
as shown in diagram below.
After completely reading instructions,
confirm that all controls on stove are in the
OFF position. Plug the unit into a 15 amp,
120 volt outlet.
SAFETY INSTRUCTIONS / OPERATION
A 15 AMP circuit is required to operate this
heater. If the breaker trips when the heater is
used then you may need to move the heater
to another location or unplug other appliances
that are on the same circuit. If you require
an extension cord, use one that is rated at
1875 watts.
OPERATION
Controls and switch are located on front panel
inside the glass door.
0/I: Press this button into “I” position for main
power and flame effect. The indicator light will
turn on.
HEATING: For heat function, press this
switch while the 0/I switch is in the “I”
position for heat. The indicator light will
turn on.
THERMOSTAT: To adjust the temperature
to your individual requirements, turn the
thermostat dial to the right (clockwise)
to increase the temperature and to the
left (counter-clockwise) to decrease the
temperature. This thermostat control
dial can only be used while the “0/I”
switch and heating switches are in the “I”
position. When heater reaches the desired
temperature, the heater and heating
indicator light will turn OFF, but the fan
will continue to operate. Adjust this knob
to restart the heater.
Note: When the “0/I” switch is turned to the
OFF position, all other heater functions will
stop even though the other switches may be in
the “I” position.

4
OPERATION
THERMOSTAT CONTROL
The heat output is controlled by the
thermostat, according to the room
temperature. Set the thermostat dial fully
clockwise to the maximum position initially.
When the room is warm enough, reduce the
setting by slowly turning the thermostat dial
anti-clockwise until the heater just clicks OFF.
This will then maintain the room temperature
at the desired level.
CAUTION:
If you use this heater in conjunction with a
thermal control, a program controller, a timer
or any other device that switches the heater on
automatically, remember to observe all safety
warnings at all times.
The stove heater has safety overheat
protection. If the overheat protection trips,
switch off all switch buttons and wait
approximately 5 -10 minutes. It should reset
automatically once the unit cools down.
WARNING
Disconnect power and unplug the power
cord before attempting any maintenance or
cleaning to reduce the risk of fire, electric
shock or personal injury. The bulbs in your
unit can become extremely hot. Allow at least
10 minutes between turning off the unit and
removing the light bulbs to avoid accidental
burning of the skin.
FLAME EFFECT
The fire effect is created with the use of a
40 watt B-10 candelabra light bulb with an
E-12 (small) socket base. The light bulb will
have to be replaced from time to time when
they burn out.
During normal operation, the stove heater will
always give you simulated flame function. If
the intensity of flame suddenly increases, it
means that the light bulb is going to burn out.
Replace the light bulb immediately, according
to the instructions. Do not operate the stove
heater when the light bulb burns out or without
the light bulb.
CHANGING THE
LIGHT BULB
STEP 1: Open the door of unit with the handle.
STEP 2: Loosen the 2 screws at the front of
the log set inside the stove. Carefully
lift the logset up far enough to access
the light bulbs. You will find 1 x 40 W
Type B-10 candelabra light bulb with
E-12 socket base at the bottom.
STEP 3: Replace the burned out light
bulb using a new 40 W type B-10
candelabra light bulb.
STEP 4: Reinstall the logset.
STEP 5: Plug in the unit.
BULB
SCREWS LOGSET

5
MAINTENANCE
CLEANING
To clean unit, first turn off the controls on the
unit and unplug the unit from power source.
To clean glass door; remove dust with clean
dry cloth or to remove finger prints and other
marks clean glass with clean damp cloth. Do
not use abrasive cleaners or spray liquids on
the glass door surface.
Metal and metal painted parts should be
cleaned with a damp cloth. Do not use abrasive
cleaners or spray liquids on these surfaces.
STORAGE
When the heater is not in use, the heater
should be stored in a dry location, away from
possible damage. The power cord should be
stored properly to avoid contact with hot or
sharp objects.

6
WARRANTY
Every electric stove is tested before it leaves
the factory and it is guaranteed for one year.
If the unit should fail to operate correctly
within one year from the date of purchase, call
customer service at 1-800-459-4409 (Monday
to Friday, 8:30am to 5:00pm, EST). We will, at
our discretion either repair or replace the unit.
It will have to be returned to us freight prepaid
and we will return the repaired or replaced
unit to you freight prepaid. The company’s sole
obligation is to repair or replace the unit. This
warranty is void if in the opinion of Quality
Craft the unit has been tampered with, altered,
misused, damaged, abused or used with
the wrong power source. Light bulbs are not
covered by this warranty. The warranty is for
homeowner use only and does not cover units
used in commercial situations.
WARRANTY CLAIM PROCEDURE
If a claimable defect occurs, please fill
out a claim form through our website at:
www.qualitycraft.com or contact our customer
service department at 1-800-459-4409
(Monday to Friday, 8:30am to 5:00pm, EST).
Before you make your claim call, please make
sure you have:
1. The description of the electric stove
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner
and installer
Claims must be filled out in writing and
returned within six (6) months of appearance
of defect. Failure to comply with this stipulation
will make the warranty null and void. We
reserve the right to a thirty-day (30) delay
following receipt of claim in which to inspect
the product. We assume no responsibility for
labor costs, removing/replacing a previously
installed product, transportation or return of a
product.
IMPORTED BY
Quality Craft
Laval, Quebec, Canada H7C 0A5
1-800-459-4409
www.qualitycraft.com
Made in China
WARRANTY
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