E-Banking Tech EB-300 User manual

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EB-300 / EB-310
Simple Counter with Detection
(Counting/Detecting)
OPERATING MANUAL
E-Banking Tech Co., Ltd.

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Important Safety Information
Always be careful when using the machine. To reduce the risk of fire, electrical shock, and other
injuries, keep these safety considerations in mind when installing, using, and maintaining your
machine:
Stability. Place the machine on a secure, stable surface. The machine can be seriously
damaged if it falls.
Power Supply. Provide correct power to the machine, as listed on the back of the machine. If
you are not sure of the type of power supplied to your office, call your electric company.
Grounding. If the plug has three prongs, it must be plugged into a grounded (three holes) outlet.
Grounded plugs and outlets are designed for your safety - do not try to make a three-prong plug fit
into a two-prong outlet by modifying the plug or outlet in any way. If you cannot insert the plug into
your wall outlet easily, then the outlet should be inspected by a qualified electrician.
Overload. Do not plug too many electrical devices into a wall outlet or an extension cord. An
overloaded outlet could be a reason of fire and electrical shock hazard.
Cleaning. Before cleaning the machine, unplug it from the power outlet. Clean exposed parts with
a soft cloth slightly dampened with water. Do not use aerosol cleaners.
Gas Leaks. Never use any machine close to a gas leak. If you think gas is leaking, call the gas
company immediately. A small electrical spark in the machine could cause a fire or explosion.
Precaution
When using the machine, these precautions should always be followed.
1. Never push objects of any kind into your machine through the case or cabinet openings.
2. Do not use your machine near water, in wet locations, or outdoors.
3. Do not allow anything to rest on the power cord, line cord, or PC interface cable.
Do not locate your machine where the cords can be damaged by persons walking on
them.
4. Do not allow pets to chew the power cord or PC interface cable.
5. Use supplies or cleaning materials only as directed. Keep all supplies and materials out of
the way of children.
6. The power supply turns this machine on and off. Make sure that your machine is installed
near an outlet and is easily accessible.
7. Never remove covers or guards that require a tool for removal. There are no operator
serviceable areas inside your machine. Refer servicing to authorized service personnel.
8. Never defeat interlock switches. This machine is designed to restrict operator access to

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unsafe areas. Covers, guards and interlock switches are provided to ensure that the
machine will not operate with covers opened.
9. Avoid direct viewing of the image sensor lights. The lamps are bright and, while not
harmful, they may cause an annoying afterimage. Always keep the rear cover closed
during operation and storage.
10. Risk of explosion If battery is replaced by an incorrect type. Dispose of used batteries
according to the instruction.
Managing the performance of the machine
This unit has many sophisticated sensors. Without proper maintenance, it cannot last its good
performance. Please read the “Daily Maintenance”section of this manual carefully, and do it
everyday. When the performance is deteriorated on a sudden, please clean all the sensors first
before calling a service.
Safety Notes
Your machine and the supplies are designed and tested to meet strict safety requirements.
Included are safety agency examination and approval and compliance to established
environmental standards.
Please read the following instructions carefully before operating your machine, and refer to them as
needed to ensure the continued safe operation of your machine.

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Table of Contents
Part 1 Description of the Parts ---------------------------------------------------------- 5
Part 2 Classification of models ---------------------------------------------------------- 6
Part 3 Function of Control Panel ---------------------------------------------------------- 7~12
Part 4 Overview of Display ---------------------------------------------------------- 13
Part 5 Operating ---------------------------------------------------------- 14
Placing Bills onto the Hopper
Counting
Selecting Add Function
Selecting Batch Function
Selecting Automatic/manual
Part 6 User setting menu ---------------------------------------------------------- 15~16
Part 7 Error messages & Troubleshooting ----------------------------------------------------- 17
Part 8 Specification -----------------------------------------------------
----- 18
Part 9 Daily care --------------------------------------------------
-------- 18
Part 10 Product warranty ---------------------------------------------------------
- 19

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1. Description of the Parts
NO
The name of the Parts
note
1
Guide for counting Note
Expansion Guide
2
Hopper
3
Thickness Adjustment Screw
Gap Control screw
4
Stacker
5
Handle
6
Connector for external display
7
Power Switch
8
Power Plug
2
5
3
4
6
1
7
8

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2. Classification of models
Model \ Sensor
IR
UV
MG
Size 3D
EB-300
O
X
X
X
EB-300UV
O
O
X
X
EB-300MG
O
X
O
X
EB-310
O
O
O
X
EB-310SU
O
O
X
O
EB-310S
O
O
O
O

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3. Function of Control Panel
(EB-300UV, EB-300MG, EB-310, EB-310S, EB-310SU)
①: UV DETECTION ON / OFF
②: MG DETECTION ON / OFF
③: DIFFERENT-DENOMINATION DETECTION ON / OFF
④: ACCUMULATED NUMBER COUNT
⑤: PRESET NUMBER OF NOTES
⑥: ONLY FOR SETTING MENU
⑦: CLEAR THE COUNTED NUMBER or MANUAL START KEY
⑧: DOWN KEY OR NUMBER “9”
⑨: UP KEY OR NUMBER “0”

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2-①.
This key can be used to detect counterfeit note by UV sensor. When counterfeit note or
suspected notes were detected while counting, some of specific message or error messages are
displayed on the screen..
2-②
This key can be used to detect counterfeit note by MG sensor. When counterfeit note or
suspected notes were detected while counting, some of specific message or error messages are
displayed on the screen..
2-③
This key can be used to detect different-denomination note by vertical-size.
(Specially 310S, 310SU model detect by 3D size sensor.)
2-④
When press ADD key, the accumulated total of notes will be shown on the screen when they have
been counted. By pressing CLEAR/BACK key user can clear the counted value.
2-⑤
When press BAT key, you can activate batch number, which is already registered (default: 100).
Or if you want to select a special batch number, please use number key
When the counted number reaches at the batch number, the machine will stop automatically.
2-⑥
By pressing MODE key, you can enter the setting menu.

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2-⑦
After counting - By pressing RESET/START key, you can clear counted number.
On the other condition - RESET/START key performs reset the machine or manual start on manual
counting mode.
2-⑧
By pressing 9 (DOWN) key, you can input “9”or move to the next line in setting mode.
2-⑨
By pressing 0 (UP) key, you can input “0”or move to the previous line in setting mode.

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(EB-300)
①: DIFFERENT-DENOMINATION DETECTION ON / OFF
②: AUTO COUNTING / MANUAL COUNTING
③: COUNTING SPEED
④: ACCUMULATED NUMBER COUNT
⑤: PRESET NUMBER OF NOTES
⑥: ONLY FOR SETTING MENU
⑦: CLEAR THE COUNTED NUMBER or MANUAL START KEY
⑧: DOWN OR NUMBER “9”
⑨: UP KEY OR NUMBER “0”

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2-①.
This key can be used to detect different-denomination note by vertical-size sensor.
2-②
This key can be used to activate auto-counting or manual-counting.
2-③
It is the SPEED key which has 4 different speeds. Whenever you press this key, it will be
forwarding as shown under.
1000-1200-1300-1500
1000: 1,000 notes/ minute 1200: 1,200 notes/ minute
1,300: 1,300 notes/ minute 1,500: 1,500 notes/ minute
You can change the counting speed under DEN off mode only.
2-④
When press ADD key, the accumulated total of notes will be shown on the screen when they have
been counted. By pressing CLEAR/BACK key user can clear the counted value.
2-⑤
When press BAT key, you can activate batch number, which is already registered (default: 100).
Or if you want to select a special batch number, please use number key
When the counted number reaches at the batch number, the machine will stop automatically.
2-⑥
By pressing MODE key, you can enter the setting menu.
2-⑦
After counting - By pressing RESET/START key, you can clear counted number.

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On the other condition - RESET/START key performs reset the machine or manual start on manual
counting mode.
2-⑧
By pressing 9 (DOWN) key, you can input “9”or move to the next line in setting mode.
2-⑨
By pressing 0 (UP) key, you can input “0”or move to the previous line in setting mode.

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4. Overview of Display
Counted number : number of notes (Max 4 digit)
BATCH function : Display the batch number (Max 3 digit)
Counting number
Batch number

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5. Operating
Placing Bills onto the Hopper
It is very important to place the bills onto the hopper correctly because recognition performance of
the bills is highly affected by the arrangement of the bills. Please avoid counting bills in bad
condition such as wet, excessively dirty, spoiled, folded, curled notes and with foreign material like
clips, bands, etc. Sometimes it causes malfunction of the machine.
Counting
If ADD mode was set, the cumulative number will be displayed.
If an error occurs during operation and the machine stops, then an error message will be displayed.
To clear the error, press RESET / START key. The machine will try to solve the problem
automatically, but if it fails to clear a jam or there are some other mechanical errors, remove
jammed bills manually. Then press the start/stop key again to clear error message.
Selecting Add Function
ADD function provides a cumulative count, to the operator. For example, if someone tries to count
up to 400, but the machine cannot count over 300, which is maximum capacity of the Stacker.
But pressing ADD key, then try to count again. The machine counts and stops when the stacker is
full. After removing those notes from the Stacker, you can begin counting again, and the total
counted number will be increased from the previous total.
The Add function is On/Off by pressing ADD key and clears counted value by RESET / START key.
Selecting Batch Function
BAT key is used to select preset batch number. In the batch count mode, the machine stops
counting when the counted number reaches at the set number, even though the bills remain on the
Hopper. User can edit batch number by pressing 0~9 number key.
Selecting Automatic/Manual
In AUTOMACTIC mode, when the hopper sensor detect banknote on the hopper, machine will
automatically start to count the bill.
In MANUAL mode, the machine will not count the bills automatically even though the bills are onto
the hopper. When user presses RESET / START key manually, the machine will start to count.
While counting, the machine will display the number of the bills on FND display and it stops
working when it meets the conditions described as below;
- No bills on the hopper
- The number of the bills counted is the same as the batch number to be set in BATCH mode.
- Errors have occurred.
When the machine finishes counting without errors, the number of counted bills will be displayed on
the screen.

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6. User setting menu
Way to enter the menu: Press “MODE”Key 5times
No
Title
Description
1
SPd
Counting speed setting :
L-1 : 1,200 notes /minute (default)
L-2 : 1,300 notes /minute
L-3 : 1,500 notes /minute
L-4 : 1,800 notes /minute
Use or
to select
level
This menu is
not work on
EB-300
2
Ed-A
Double level setting :
L-A : auto(default)
L-1 : level 1
L-2 : level 2
L-3 level 3
OFF
Use or
to select
level
3
Bt-A
Initial preset number setting :
100(default)
Use ~
to set
The initial
batch
number.
4
At-n
Counting mode setting :
On : automatic-counting(default)
Off : manual-counting
Use or
to select
mode
This menu is
not work on
EB-300
5
SS-A
Different vertical size detection setting :
L-0
L-3(default)
L-4 ~ L9
Use or
to select level

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No
Title
Description
6
Bu-A
Buzzer level setting :
On1: Beep sounds when error occurred
On2: Beep sounds when error occurred and
counting finished(default)
Off: No beep
7
St-A
Stacker warning time setting :
Passed note remains on the stacker after
30(default) seconds, machine notify to user
by beep sound until remove it.
30(default)
Use or
to select
value
8
HP-t
Hopper warning time set :
If the banknote remained on the stacker
over 10 seconds after the last count.
At that condition, adding more banknote on
the hopper is not available. (“E-ST”error)
10(default)
Use or
to select
value
9
BL-A
Different horizontal size detection setting :
L-0
L-3(default)
L-4 ~ L9
Use or
to select level
This menu is
only for
EB-310S
EB-310SU

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7. Error messages & Troubleshooting
Error message
Cause of error
Solution
E_DB
A duplicated note has been passed.
Make the gap narrow by adjusting
the gap control screw.
E_CH
2 or more notes have passed at the
same time.
Make the gap narrow by adjusting
the gap control screw.
E_HF
Half note has been detected.
Remove and check the note.
E_JA
Notes were jammed.
Remove notes or check end
sensor.
E_HP
Something detected on the hopper
sensor while initial checking.
Check the hopper sensor or
remove banknote.
E_ST
Something detected on the stacker
sensor while initial checking.
Check the stacker sensor or
remove banknote.
E_EN
Motor runs but no response of
encoder.
Check the encoder sensor and
cable connections.
E_PL
Note passed with skewed left.
Check the note and count again.
E_PR
Note passed with skewed right.
Check the note and count again.
E_TE
Passed note was too short.
Remove and check the note.
E_FE
Hopper sensor detects but didn't
pass anything.
Clean the sensor and count again.
E_CF
Passed banknote is suspected
counterfeit by FL.
Check the note and count again.
E_FC
Passed banknote is suspected
counterfeit by MG.
Check the note and count again.
E_DD
Different denomination detected by
vertical size.
E_D2
Different denomination detected
horizontal size.

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8. Specifications
Item
Specification
Dimension (W x D x H)
270[W] x 260[D] x 255[H] mm
Weight
6 kgs
Hopper capacity
300 pcs(extension Max 500 pcs)
Stacker capacity
300 pcs
Display Type
FND
Banknote Size Range
W: 90 ~ 180, H: 50 ~ 100
Banknote thickness range
0.05 ~ 0.2mm
Counting Speed
1000,1200,1300,1500,1800 / Min
Preset Batch Number
1 –999
Counterfeit Detection(option)
MG, MT, UV, FL, IR
Connectivity
Serial (RS232C)
Power Requirements
100-240VAC, 50~60Hz, 1.5A
Notes:
-This machine specification can be changed without any notice
-The contents of this user's guide also can be changed.
9. Daily care
We recommend you to clean the sensors
with brush or dried cloth. When cleaning the sensors,
please do not use any Chemicals and watery cloth.

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10. Product warranty
Thank you for purchasing our product.
If a failure occurs due to defects,
Contact your dealer or product manufacturer to repair or compensate the product.
All process about warranty is in accordance with our terms of warranty.
< Terms of warranty >
Warranty coverage
- A failure occurred under normal condition, 1-year warranty from date of purchased product.
Warranty exclusion
- A failure occurred by customer’s negligence or incorrect operation.
- A failure occurred by alternation of product or repair from non-certified service engineer.
- A failure occurred by input power.
- A failure occurred by non-official consumables.
- A failure occurred by natural disasters.
After the expiry of the warranty period
- If repair is required, the customers have to pay for visit, repair or consumable cost.
Securement of A/S parts
- If the product is discontinued, warranty to supply A/S parts during 5-years.