MEI SCR User manual

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© 2016 CPI. All rights reserved SCR FIELD SERVICE GUIDE
Information subject to change without
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Part Number :252851027
SCR FIELD
SERVICE GUIDE

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© 2016 CPI. All rights reserved SCR FIELD SERVICE GUIDE
Information subject to change without
prior notice
Part Number :252851027
Published by:
Crane Payment Innovations
3222 Phoenixville Pike, Suite 200
Malvern, PA 19355
United States
MEI® SCR - Banknote Recycler – Field Service Guide
© 2016 CPI. All rights reserved
The MEI® logo is a registered trademark.
Except as permitted under the relevant local legislation, no part of this publication
may be copied, transmitted, transcribed or distributed in any form or by any means,
or stored in a database or retrieval system, or translated into any language (natural
or computer) without the prior written permission of Crane Payment Innovation (CPI).
Crane Payment Innovations reserves the right to change the product specifications at
any time. While every effort has been made to ensure that the information in this
publication is accurate, CPI disclaims any liability for any direct or indirect losses
(howsoever caused) arising out of use or reliance on this information.
This document does not necessarily imply product availability.
Information in this document may change without notice.
Part Number
This edition 252851027 March 2016 Release G2
PCN Number 500000018452
FILE REF SCR FIELD SERVICE GUIDE 252851027_G2
VERSIONS
G2
First official release for customers.

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TABLE OF CONTENTS
SAFETY INSTRUCTIONS.......................................................................4
STANDARDS CONFORMANCE................................................................................ 4
1. USER GUIDE..................................................................................5
1.1. PRODUCT OVERVIEW.................................................................................... 5
1.2. POWER REQUIREMENTS .............................................................................. 6
1.3. MAIN COMPONENTS...................................................................................... 7
2. COMPONENT INSTALLATION / REMOVAL ..............................10
2.1. ACCEPTOR MODULE ................................................................................... 10
2.2. VAULT MODULE............................................................................................ 11
2.3. CASHBOX MODULE...................................................................................... 11
2.4. TRANSPORT MODULE ................................................................................. 12
2.5. BILL ENTRY GUIDE (BEZEL)........................................................................ 13
3. MMI WARNING AND ERROR CODES........................................15
4. JAM CLEARING...........................................................................17
4.1. TRANSPORT / RECYCLER JAM................................................................... 17
4.2.ACCEPTOR JAM............................................................................................ 19
4.3. CASHBOX JAM.............................................................................................. 20
5. PREVENTATIVE MAINTENANCE...............................................20
5.1 CLEANING FREQUENCY..............................................................................20
5.2 ACCEPTOR MODULE....................................................................................21
5.3 VAULT MODULE............................................................................................23
5.4 TRANSPORT MODULE .................................................................................24
5.5 CASHBOX MODULE......................................................................................27
5.6 RECYCLER MODULE....................................................................................28
6. UPDATING SOFTWARE..............................................................29
6.1. USING CASHFLOW STS TOOL FOR SOFTWARE UPDATE....................... 29
6.2.USING PPM ADVANCE FOR SOFTWARE UPDATE.................................... 34
6.3.USING SERIAL PROTOCOL FOR SOFTWARE UPDATE ............................ 34

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SAFETY INSTRUCTIONS
Expected use conditions: The MEI SCR product validates, denominates, stores, and
recycles banknotes. The MEI SCR is intended to be integrated as a peripheral within
a Host Machine.
SAFETY INSTRUCTIONS
Before installing the SCR into a Host Machine, turn off all
power.
When installing or removing electronic boards observe all
ESD precautions to prevent damage.
Beware of hot surfaces!
STANDARDS CONFORMANCE
MEI SCR series products operate at Safety Extra Low Voltage level (SELV) as
defined in standard EN60950-1 «Safety of information technology equipment». They
may be designed into equipment complying with IEC950/EN60335-1 ‘Safety of
Information Technology Equipment’.
SCR Banknote Recycler Series products are of Class 2 construction.
EMC NOTICE
This digital device does not exceed the Class A limits according to EN 55022 and
IEC/CISPR 22 limits for radio interference. In a domestic environment the User may
be required to take adequate measures.
DANGEROUS ENVIRONMENTS
The SCR® Banknote Recycler must not be operated in the presence of flammable
gasses, fumes or water.
PRODUCT DISPOSAL
Do not dispose of any part of a SCR® Banknote Recycler Series by incineration.

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1. USER GUIDE
The intent of this document is to familiarize an Operator with the basic functions of
the MEI SCR Banknote Recycler, to ensure the product is installed properly and to
perform simple product upkeep. For more information on the SCR and about other
operations, see the SCR Service Manual.
Convention used in this document and in the Service Manual:
•Paragraph with the icon is intended to identify safety concerns.
•Paragraph with the icon provides helpful instructions to make the SCR
easier to use.
1.1. PRODUCT OVERVIEW
SCR - Banknote Recycler
The SCR processes multi-width international “street money” with the following basic
functions:
1. Denomination, Validation and Acceptance of street banknotes for multiple
countries,
2. Temporarily store the banknotes of the current transaction (Optional)
3. Provide change to the consumer from temporary cash stores held in the
Recycler Drums
4. Store the banknotes in a permanent store, at the Cashbox Module
5. The SCR is powered by an external 24 VDC power supply, not included
6. The SCR communicates with the Host Machine through an EBDS or USB
connection

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1.2. POWER REQUIREMENTS
The SCR Banknote Recycler requires a regulated DC input voltage ranging from 20
to 28 VDC.
NOTE: PEAK readings are specified so that represented voltages are inclusive of
any ripple, surge, or sag that may exist on the power lines with the exclusion of
inrush current, which is specified separately.
General power requirements:
Standby: 10 Watts
Acceptance: Peak 30 Watts
Stacking: Peak: 125 Watts
Input Voltage: 20-28 VDC
Operating Temperature 0°C - +60°C

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1.3. MAIN COMPONENTS
The SCR is composed of the following modules:
Acceptor Module (SC Advance®)- interface to the User (Inlet or “Bezel”) and
banknote validation system.
Vault Module- device used to prevent unauthorized access to stored banknotes.

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Chassis - metal frame containing all the other modules. The Recycler Module is
permanently fixed to the chassis.
Recycler Module- device for storing and dispensing banknotes.
The Recycler Module is part of the SCR® Chassis and not removable
without the use of special tools. The Recycler Module is permanently installed
inside of the Chassis.

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Transport Module - device for transporting banknotes through the system.
The Transport Module is part of the SCR® Recycler and Chassis.
Removal of any single component requires removal of all three (3) modules.
CashBox module- lockable and secure removable cash storage cassette.

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2. COMPONENT INSTALLATION / REMOVAL
2.1. ACCEPTOR MODULE
Acceptor Removal
1. Grasp the Acceptor firmly with a thumb on
the lower release bar and lift (Image 1).
2. Pull the Acceptor out and away from the
Chassis.
NOTE: The Acceptor Module (SC Advance) can be
removed with or without removing the bezel (if
equipped) beforehand.
Acceptor Installation
1. Grasp the Acceptor firmly with a thumb on
the lower release bar.
2. Depress the release bar and place the
Acceptor into the channel guides of the
Chassis. Ensure that the release bar is
properly and fully seated into the cut out.
Failure to fully seat the Acceptor may
result in Out-of-Service (OOS) condition.
After replacement, the unit will
automatically perform a full reset.
Image 1
Image 2
Image 3

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2.2. VAULT MODULE
Vault Removal / Installation
1. Locate the two yellow tabs on the Vault
Module (Image 4).
2. Depress the yellow tabs inward and
pull the Vault Module straight, away
from the Chassis (Image 5).
3. To replace, insert Vault Module, with
serial number stickers facing down, into
the Chassis.
After replacement, the unit will automatically perform a full reset.
2.3. CASHBOX MODULE
Cassette Removal / Installation
1. Grasp the yellow handle of the
Cassette and pull to remove from
Chassis.
2. To replace, push Cassette into
Chassis slot until it is fully seated.
After replacement, the unit will
automatically perform a stack and
cycle of the Stacker Motor.
Image 4
Image 5
Image 6
Image 7

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2.4. TRANSPORT MODULE
Transport Removal
1. Remove Vault Module (see Section 2.2).
2. Grasp both sides of the Transport Module
Cover and pull up (Image 8).
3. Rotate the Transport section out,
exposing the Recycler drums and
transport internals (Image 9).
After replacement, the unit will automatically perform a full reset.
Image 8
Image 9

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2.5. BILL ENTRY GUIDE (BEZEL)
Bezel Installation
1. Slide the Bezel onto the guides provided on the Acceptor Module. It is easiest
to accomplish by sliding one end first, followed closely by the other end, as
shown in Image 10.
2. If the Bezel contains lights, connect
the harness first before installation.
There is a connection port located to
the left of the MMI lights (Image 11).
Image 10
Image 11

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Bezel Removal
1. Slide a small, flat screwdriver between the Bezel and Acceptor housing as
indicated in Image 12. Slowly and gently pry while pulling the Bezel away
from the Acceptor. Repeat on opposite side, if necessary.
Image 12

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3. MMI WARNING AND ERROR CODES
Each MEI® Acceptor Module is equipped with a Man-Machine-Interface (MMI) panel,
located on the front face. This panel is used to indicate the device’s internal state and
highlight if the SCR® currently has an error or fault. For indication, three LEDs are
used: Green, Yellow (Amber) and Red.
Image 13, MMI Indicator Panel Image 14, MMI w/ LEDs
In addition to the Acceptor Module, one Green LED is provided on the front face of
the Transport Module
Image 15

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The below table can be used to determine the current device state and possible
correction(s) that can be used to remedy.
MMI Indicator Status Correction
Green Yellow Red
Solid
ON
- - Normal Operation None
1 flash - - Unit disabled by
interface Clear condition with host machine that is causing the note recycler to be disabled
2
flashes
- - Disabled by network Correct network condition
3
flashes
- - Reserved None
- Solid
ON - LRC (Cashbox) not seated or not present Reseat LRC
- 1 flash - Poor note acceptance Preventative maintenance required by technician
-
2
flashes
- Jam in Acceptor Module Remove the jammed note from the acceptor head
-
3
flashes
- Jam in LRC Remove hammed note from LRC (Cashbox)
- 4
flashes - Jam in Recycler Module
Open recycler door and remove jammed note. If Recycler
Module’s front green LED is blinking, then return the note to the
customer. Otherwise, this note belongs to the Recycler/LRC
(System)
- 5
flashes - Jam in Vault
Open the Transport door and remove the vault module. If
Recycler Module’s front green LED is blinking, then return the
note to the customer. Otherwise, this note belongs to the
Recycler/LRC (System)
- -
Solid
ON
LRC is Full Replace LRC with a new (empty) one
- - 1 flash Acceptor hardware
failure Replace Acceptor Module
- -
2
flashes
Interface Board failure Replace Interface Board
- -
3
flashes
Reserved None
Solid
ON Solid ON Solid ON
Unprogrammed unit of
Software allocation
memory is corrupt
Program unit with service tool (for example, Cashflow® STS or
PPM Advance™)
Flashing Flashing Flashing Generic unit (programmed with
factory default software)
Program unit with service tool (for example, Cashflow® STS or
PPM Advance™)
- - 4
flashes
Unit’s Asst Number
miss-match (related to
Easitrax®)
Insert blank LRC or with matched number programmed (more
information can be found in Easitrax® User Manual)
- -
5
flashes
Easitrax® Tag not found Insert LRC with RF Tag installed
- - 6
flashes Communication Error (related to Easitrax®) Reseat LRC (Cashbox) or replace Cashbox with another RF tag
- - 7
flashes Asset number not found (related to Easitrax®) Program the Asset number into acceptor using Cashflow® STS service tool
Solid
ON 1 flash 1 flash Both recycler drums are
empty (related to SCR
Demo Mode)
Initiate “Recycler Fill” mode and insert notes into Recycler or exit
Demo Mode using service tool
- 8
flashes 8 flashes
Unit has security
timeout triggered
(related to high-security
software)
Wait 20 minutes until the timeout has elapsed. Do not remove
power from the unit.
Table 1

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4. JAM CLEARING
In the case of a bill jam, refer to Section 3 for specific location. The following cases
highlight how to properly open the SCR and retrieve the jammed note in order to
return functionality to the machine.
4.1 TRANSPORT / RECYCLER JAM
A transport/recycler bill jam will be indicated via 4 flashes on the Yellow MMI LED
(per Section 3).
1. Remove the Vault Module
(Section 2.2).
2. Open the Transport Module
(Section 2.4).
3. Locate the Upper and
Lower Bill Path Cover,
highlighted in green in
Image 16.
4. Open each Bill Path
Cover by depressing the
yellow tabs on each end
(Image 17).
Image 16
Image 17

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5. Rotate the Bill Path
Covers up and check
for bill jams in the
Transport Section. If
no note or debris is
present, close Upper
and Lower Bill Path
covers and continue
to Step 6.
6. If no bill or debris is present, next check the Recycler Module drums. These
drums can be accessed via the yellow pull handles (Image 19). Pull down on
each handle to reveal the recycling drum.
Image 19
Image 18

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It is not advisable to remove more than the jammed note from this
location. Any note removed from the system will report as missing. Be sure to
report the retrieved notes and account accordingly.
7. Be sure to close each recycling drum access handle prior to shutting the
Transport Section.
8. Reinsert the Vault Module.
4.2 ACCEPTOR JAM
An Acceptor bill jam will be indicated by 2 flashes on the Yellow MMI LED (per
Section 3).
1. Grasp the top latch of the Acceptor
head and pull in the direction of the
arrow to disengage the lid (Image
20).
2. Lift the top portion of the Acceptor head
up, as in Image 21.
3.Check bill path to see if note or debris is
present. Clear obstruction if one exists.
4.Pull on upper latch of acceptor head
again (as in Image 20) and close latch until
seated fully.
Image 20
Image 21

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4.3 CASHBOX JAM
1. Check the Transport Section for the note jam as it is possible that a note may
be at the very bottom of the Transport and can be retrieved without Cassette
removal (see Section 4.1).
2. Refer to Section 2.3 for removal of the cassette (cashbox) module.
Be sure to carefully pull the cashbox if removal is necessary. Aggressive
removal may result in a torn note.
5. PREVENTATIVE MAINTENANCE
5.1 CLEANING FREQUENCY
The following table shows the recommended maintenance frequency. This cleaning
frequency was chosen to ensure optimal performance. It may be necessary to
undertake more or less frequent cleaning, depending upon the operating
environment and usage. If operating under particularly harsh conditions, attention
should be given to cleaning of the recognition sensors.
Module
Indoor
Outdoor
Location
Frequency
Location
Frequency
Acceptor
Field
12 months
Field
6 months
Vault
Field
12 months
Field
6 months
Transport
Field
12 months
Field
6 months
Recycler
ASC
24 months
ASC
12 months
Cashbox
ASC
As needed
ASC
As Needed
The advanced cleaning steps provided below do not include use of
compressed air (required). Refer to SCR User Guide for instructions.
Table 2