Dell 922 - Photo All-in-One Printer 922 User manual

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Dell™ Photo All-In-One Printer 922
Owner’s Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using Your Printer
• Understanding the Software
• Maintenance and Troubleshooting

Ordering Ink Cartridges and Supplies
Your Dell™ Photo All-In-One Printer 922 includes software installed to detect the ink levels in the
printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can
order ink online at www.dell.com/supplies or by phone.
Your printer has been designed to print using the following ink cartridges.
US 877-INK-2-YOU Italy 800602705
Australia 1300 303 290 Japan 044-556-3551
Austria 08 20 - 24 05 30 35 Luxembourg 02.713 1590
Belgium 02.713 1590 Mexico 001 866 851 1754
Canada 1-877-501-4803 Netherlands 020 - 674 4881
Chile 1230-020-3947
800-202874
Norway 231622 64
Portugal 21 4220710
Colombia 01800-9-155676 PRC 800-858-0888
Denmark 3287 5215 Puerto Rico 866 851 1760
Finland 09 2533 1411 Spain 902120385
France 825387247 Sweden 08 587 705 81
Germany 0800 2873355 Switzerland 0848 801 888
Ireland 1850 707 407 UK 0870 907 4574
Item: Part number:
Black ink cartridge M4640
Color ink cartridge M4646
Photo ink cartridge J4844
Standard yield black ink cartridge J5566
Standard yield color ink cartridge J5567

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal
injury, or death.
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, and Latitude are
trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock,
Texas, 78682, USA.

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Contents 5
Contents
1Getting Started
Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 12
Accessing Your
User’s Guide . . . . . . . . . . . . . . . . . . . . 14
Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 14
Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . 15
Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . 16
Understanding the Automatic Paper Type Sensor . . . . . . . . . 17
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Print Media Guidelines for the Paper Support . . . . . . . . . . 19
Placing Your Document on the Scanner Glass . . . . . . . . . . 21
2Using Your Printer
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing a Document . . . . . . . . . . . . . . . . . . . . . . 24
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing Borderless Photos . . . . . . . . . . . . . . . . . . . 25
Printing Other Projects . . . . . . . . . . . . . . . . . . . . . 26
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Copying Documents Using the Operator Panel . . . . . . . . . . 26
Copying Documents Using Your Computer . . . . . . . . . . . . 27
Copying Photos Using Your Computer . . . . . . . . . . . . . . 27
Copying Photos Without a Computer . . . . . . . . . . . . . . 28
Changing Copy Settings . . . . . . . . . . . . . . . . . . . . . 28

6Contents
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning Multiple Pages or Images . . . . . . . . . . . . . . 31
Editing Scanned Text Using Optical Character Recognition (OCR) 31
Saving an Image on Your Computer . . . . . . . . . . . . . . 32
E-mailing a Scanned Image or Document . . . . . . . . . . . 32
Enlarging or Reducing Images or Documents . . . . . . . . . . 33
Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing Microsoft Fax in Windows XP . . . . . . . . . . . . 34
Configuring Microsoft Fax . . . . . . . . . . . . . . . . . . . 35
Changing the Fax Configuration . . . . . . . . . . . . . . . . 36
3Understanding the Software
Understanding the Printer Software . . . . . . . . . . . . . . . 38
Using the Dell Printer Solution Center . . . . . . . . . . . . . 38
Using the Dell All-In-One Center . . . . . . . . . . . . . . . . 39
Using Print Properties . . . . . . . . . . . . . . . . . . . . . 40
Using Dell Picture Studio v2.0 . . . . . . . . . . . . . . . . . 41
4Ink Cartridge Maintenance
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . 44
Aligning Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 48
5Troubleshooting
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . 52
General Problems . . . . . . . . . . . . . . . . . . . . . . . 55

Contents 7
Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 57
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 58
6Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 62
Automated Order-Status Service . . . . . . . . . . . . . . . . . . 62
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
7Appendix
Limited Warranties and Return Policy . . . . . . . . . . . . . . . 82
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 86
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 88
"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . . 92
Dell Software and Peripherals (Canada Only) . . . . . . . . . . 93
1-Year End-User Manufacturer Guarantee (Latin America
and the Caribbean Only) . . . . . . . . . . . . . . . . . . . . . 94
Dell Inc. Ink and Toner Cartridges Limited Warranties . . . . . . 97
Ink and Toner Cartridges Limited Warranty (U.S. and
Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Ink and Toner Cartridges Limited Warranty (Latin America
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Dell Software License Agreement . . . . . . . . . . . . . . . . . 99
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 102
NOM Information (Mexico Only) . . . . . . . . . . . . . . . 102
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

8Contents

9
CAUTION: SAFETY INSTRUCTIONS
Use the following safety guidelines to help ensure your own personal safety and to help
protect your computer and working environment from potential damage.
• Use only the power cable provided with this product or the manufacturer’s
authorized replacement power cable.
• Connect the power cable to an electrical outlet that is near the product and easily
accessible.
• Refer service or repairs, other than those described in the user documentation, to
a professional service person.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this
product or make any electrical or cabling connections, such as the power cable
or telephone, during a lightning storm.

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10

1
SECTION 1
Getting Started
Understanding the Printer Parts
Accessing Your User’s Guide
Setting Up Your Printer
Using the Operator Panel
Understanding the Automatic Paper Type Sensor
Loading Paper

12 Getting Started
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Understanding the Printer Parts
Number: Part: Description:
1 Paper support Part that supports loaded paper.
2 Paper guide Guide that helps the paper feed into the printer
properly.
1
4
3
2
11
7
6
5
9
10
8

Getting Started 13
3 Top cover Top of printer that holds your document or photo flat
while you scan it.
4 Paper exit tray Tray that holds the paper as it exits the printer.
NOTE: Pull the paper exit tray straight out to extend
it.
5 Printer unit Unit you lift to gain access to the ink cartridges.
6 Scanner support Part under printer unit that keeps the printer open
while you change ink cartridges.
NOTE: To close the printer for normal operation, lift
the printer unit, press the scanner support to the right,
and then lower the printer unit until it rests on the
main body of the printer.
7 Ink cartridge carrier Carrier that holds two ink cartridges, one color and
the other black or photo (sold separately). For more
information on your cartridges, see "Replacing Ink
Cartridges" on page 44.
8 USB connector Slot into which you plug the USB cable (sold
separately). The other end of the USB cable plugs into
your computer.
9 Power connector Slot into which you plug the power cable.
NOTE: Insert the power cable into the printer before
connecting the power cable into the wall outlet.
10 Operator panel Panel on the printer you use to control copying, faxing,
and printing. For more information, see "Using the
Operator Panel" on page 15.
11 Scanner glass Surface on which you place your document or photo
face down to copy, fax, or scan it.
Number: Part: Description:

14 Getting Started
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Accessing Your User’s Guide
Click Start→Programs or All Programs →Dell Printers→Dell Photo AIO Printer
922→View Dell User’s Guide.
NOTE: You cannot access your User’s Guide until you have installed the drivers for your
printer.
Setting Up Your Printer
NOTE: The Dell Photo AIO Printer 922 supports Microsoft® Windows® 2000 and Windows
XP.
Follow the instructions on your printer Setup Diagram to install the hardware and software.
If you encounter problems during setup, see "Troubleshooting" on page 51.
You can use the Dell Photo All-In-One Printer 922 to do a variety of things. A few important
things to note:
• If your printer is connected to a computer, you can use either the printer operator
panel or the printer software to create your projects.
•Youdo need to connect your printer to a computer to scan, print, and fax.
•Youdo not need to connect your printer to a computer to copy.

Getting Started 15
Using the Operator Panel
The operator panel buttons allow you to scan, copy, and customize documents. The printer
is on when the Power button illuminates.
Use the: To:
1 Display • View the number of copies selected.
• View settings for Quality, Dark, and Resize. For
more information, see "Operator Panel Menus" on
page 16.
2 Menu button • Scroll through the available menus. Each time you
press this button, the next item on the display
appears.
• Select a choice that appears on the display.
• Feed newly loaded paper.
3 Color Copy button Make a color copy.
4 Scan button Start the scanning process and open the Dell
All-In-One Center (if your printer is connected to a
computer).
NOTE: If using your printer without a computer, this
button does not function.
1
2
3
4
5
6
7
8
9

16 Getting Started
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Operator Panel Menus
When you press the Menu button, the following menus appear.
5 Power button Turn your printer on or off.
6 Cancel button • Cancel a scan, print, or copy job in progress.
• Cancel a copy job (using only the printer) and eject
a page.
• Exit a menu and return to the default settings.
7 Black Copy button Make a black and white copy.
8 Down arrow button • Decrease a number on the display.
• Scroll through a list on the display.
9 Up arrow button • Increase a number on the display.
• Scroll through a list on the display.
From this menu: You can:
Copies • Press the down arrow button to decrease the
number of copies.
• Press the up arrow button to increase the number of
copies.
Quality Press the down arrow button or the up arrow button to
select one of these quality settings.
•Draft (Do not select Draft if a photo cartridge is
installed.)
•Normal
•Photo
Dark (Lighter/Darker) Make a document lighter or darker.
• Press the down arrow button to make a document
lighter (in 25% increments).
• Press the up arrow button to make a document
darker (in 25% increments).
Resize Change the size of the image or document.
• Press the down arrow button to decrease the size of
the image or document.
• Press the up arrow button to increase the size of the
image or document.
Use the: To:

Getting Started 17
Understanding the Automatic Paper Type
Sensor
Your printer has an automatic paper type sensor that detects the following paper types:
•Plain
• Transparency
• Glossy/photo
•Coated
If you load one of these paper types, the printer detects the paper type and automatically
adjusts the Quality/Speed settings.
NOTE: Your printer cannot detect the paper size.
To choose paper size:
1With your document open, click File→Print.
2In the Print dialog box, click Preferences or Properties (depending on your program or
operating system).
The Print Properties screen appears.
3On the Paper Setup tab, select the paper size.
4Click OK.
Unless you turn off the automatic paper type sensor, it always remains on. To turn off the
automatic paper type sensor for a specific print job:
1With your document open, click File→Print.
2In the Print dialog box, click Preferences or Properties (depending on your program or
operating system).
Paper type Quality/Speed settings
Black and Color Cartridges
Installed Photo and Color Cartridges Installed
Plain Normal Photo
Transparency Normal Photo
Glossy/photo Photo Photo
Coated Normal Photo

18 Getting Started
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The Printing Preferences screen appears.
3Click the Quality/Copies tab.
4Click the Use my choice button.
5Select the paper type in the drop-down menu.
6Click OK.
To turn off the automatic paper type sensor for all print jobs:
1In Windows XP, click Start→Control Panel→Printers and Other Hardware→Printers
and Faxes.
In Windows 2000, click Start→Settings→ Printers.
2Right-click the Printer icon.
3Click Printing Preferences.
4Click the Quality/Copies tab, and then click Paper Type Sensor Options.
5Click the Use my choice button.
6Select the paper type in the drop-down menu.
7Click OK.
Loading Paper
1Place the paper against the guide on the right side of the paper support.
2Squeeze and slide the left paper guide to the left edge of the paper.
NOTE: Do not force paper into the printer. The paper should be flat against the paper support
surface and the right edge should be flush against the right paper guide.

Getting Started 19
Print Media Guidelines for the Paper Support
Load up to: Make sure:
100 sheets of
plain paper • The paper is loaded vertically against the right side of the paper support.
• The paper guide rests against the left edge of the paper.
NOTE: Load letterhead paper with the top of the letterhead entering the
printer first and facing up.
•YouselectDraft (select Photo if a photo cartridge is installed), Normal, or
Photo print quality.
20 sheets of
banner paper • You remove any paper from the paper support before inserting banner paper.
• You place a stack of banner paper on or behind the printer, with only the
number of sheets required.
NOTE: You must select A4 Banner or Letter Banner paper size in Print
Properties. Failure to do so will cause a paper jam. See "Paper Problems" on
page 55.
• You load the leading edge of the banner paper into the printer against the
right side of the paper support.
• You squeeze and slide the paper guide to the left edge of the banner paper.
• You use banner paper designed for inkjet printers.

20 Getting Started
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10 envelopes • The print side of the envelopes faces up.
• The envelopes are loaded vertically against the right side of the paper
support.
• The stamp location is in the upper left corner.
• The paper guide rests against the left edge of the envelopes.
• You print the envelopes with Landscape orientation.
• You select the correct envelope size. Select the next biggest size if the
exact envelope size is not listed, and set the left and right margins so that
your envelope text will be correctly positioned.
NOTE: You can load a single envelope into the paper support without
removing plain paper.
25 greeting
cards, index
cards,
postcards, or
photo cards
• The print side of the cards faces up.
• The cards are loaded vertically against the right side of the paper support.
• The paper guide rests against the left edge of the cards.
•YouselectNormal or Photo print quality.
25 sheets of
photo or
glossy paper
• The glossy or coated side of the paper faces up.
• The paper guide rests against the left edge of the paper.
•YouselectNormal or Photo print quality.
• The paper is loaded vertically against the right side of the paper support.
1 iron-on
transfer • You follow the loading instructions on the packaging.
• The blank side of the transfer faces up.
• The paper guide rests against the left edge of the transfer.
•YouselectNormal or Photo print quality.
Load up to: Make sure: