Dell A960 All In One Personal Printer User manual

Dell™ Personal All-In-One Printer A960 User's
Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see Finding Information.
To order ink or supplies from Dell:
Double-click the icon on your desktop.1.
Visit Dell's cartridge ordering Web site, or order Dell printer supplies by phone.2.
For best service, have your Dell printer Service Tag available.
For help, locating your Service Tag number, see Express Service Code Number.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal, injury, or death.
____________________
Information in this document is subject to change without notice.
© 2003 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell Inc.; Microsoft and Windows are
registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade

names other than its own.
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by
the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One
Dell Way, Round Rock, Texas, 78682, USA.
September 2003 SRV G3738 Rev. A00

Finding Information
Look here:
For:
Setup Diagram
This document contains complete setup information.
Drivers and
Utilities CD
The Drivers and Utilities CD contains drivers for your AIO printer.
Documentation and drivers for your printer may already be installed on your computer
when purchased together from Dell. You can use the CD to uninstall/reinstall drivers or
access your documentation.
Readme files may be included on your CD to provide last-minute updates about
technical changes to your printer or advanced technical reference material for
experienced users or technicians.
Owner's Manual
This document contains information about:
Basic usage
Scanning, printing, copying, and faxing
Creative projects
Ink cartridge ordering information
Setup troubleshooting
General troubleshooting
Express Service
Code Number
Express Service Code Number.
This label is located on your printer.

Dell Support
Website
The Dell Support Website provides several online tools, including:
Solutions - Troubleshooting hints and tips, articles from technicians, and online
courses
Upgrades - Upgrade information for components, such as memory
Customer Care - Contact information, order status, warranty, and repair
information
Downloads - Drivers
Reference - Printer documentation and product specifications
You can access Dell Support at support.dell.com. Select your region on the WELCOME
TO DELL SUPPORT page, and fill in the requested details to access help tools and
information.

Getting Started
Understanding the Printer Parts
Setting Up Your Printer
Installing the Operator Panel
Using the Operator Panel
Understanding the Automatic Paper Type Sensor
Loading Paper
Understanding the Printer Parts

#
Use the:
To:
1
Automatic Document
Feeder (ADF)
Scan, copy, or fax multiple page documents and/or legal sized documents.
2
Paper support
Load paper into the printer.
3
ADF input tray
Load original documents in the printer. Recommended for scanning, copying,
or faxing multiple page documents.
4
ADF exit tray
Pick up your original document after it has gone through the ADF.
5
Top cover
Access the scanner glass:
Lift top cover to place or remove items on the scanner glass.
Scanner glass recommended for heavy weight, delicate, or unusually
sized originals that can not be fed through the ADF.
6
Paper exit tray
Stack paper as it exits the printer.
7
Display
Check the printer status or view messages, menus, or settings.
8
Operator panel
Operate your printer (attached to a computer or unattached). For more
information, see Using the Operator Panel.

#
Use the:
To:
1
Printer
(scanner
unit)
Install or change ink cartridges.
Lock or unlock the scanner.
2
Scanner lock
Lock or unlock the scanner.
Push the scanner lock away from you for unlocking.
Pull the scanner lock toward you for locking.
NOTE: Lock the scanner if you are moving your printer. Unlock the scanner before use.
3
Scanner
support
Keep the printer (scanner unit) open when changing ink cartridges or toggling the
scanner lock.
NOTE: To close the printer (scanner unit) for normal operation: lift the (printer) scanner
unit slightly, press the scanner support to the right, then lower the printer (scanner unit)
until it rests on the main body of the printer.
4
Express
Service
Code
Identify your printer when you use support.dell.com or contact technical support.
Enter the Express Service Code to direct your call when contacting technical
support. The Express Service Code is not available in all countries.

#
Use the:
To:
1
Power supply connector
Supply power to the printer.
2
Wall jack connector
Connect your printer to an active telephone line to send and receive
faxes. Your printer must be connected to this telephone line to receive
incoming fax calls.
NOTE: Do not connect additional devices to the wall jack connector and
do not connect a DSL (digital subscriber line), ISDN (integrated services
digital network), or cable modem to the printer.
3
Data/fax modem, answering
machine, and telephone
connector
Remove the plug to connect additional devices, such as a data/fax
modem, telephone, or answering machine to your printer.
NOTE: Do not connect additional devices to the wall jack connector, and
do not connect a DSL (digital subscriber line), ISDN (integrated services
digital network), or cable modem to the printer.
4
USB cable connector
Connect your printer to a computer.
Setting Up Your Printer
NOTE: The Dell Personal All-In-One Printer A960 supports the Windows XP and Windows 2000
operating systems.
Follow the instructions on your printer Setup Diagram to install the hardware and software. For setup
troubleshooting, see Setup Problems.
You can use the Dell™ AIO Printer A960 to do a variety of things. A few important things to note:
If your printer is attached to a computer, you can use either the printer operator panel or the printer
software to create your projects.
You do need to attach your printer to a computer to scan.
You do need to attach your printer to a computer to print.
You do not need to attach your printer to a computer to make photocopies.
You do not need to attach your printer to a computer to send faxes.
NOTE: The printer must be connected to a telephone line for faxing to function (attached to a
computer or unattached).
Installing the Operator Panel
The following instructions apply only if you received an additional language operator panel with your printer.
1.

Remove the operator panel (if one is installed).1.
Choose the correct operator panel for your language.2.
Position the clips on the printer, and then press down.3.
Using the Operator Panel
The operator panel buttons help you scan, copy, fax, and customize documents. When Power is lit, the
printer is on. You can select a mode from the Mode area, select or change settings using several of the
buttons, and initiate a scan, copy, or fax from the Start area on the far right.

Use the:
To:
1
Mode area
Select a Mode (scan, copy, or fax).
2
Start area
Start a color or black and white scan, copy, or fax job.
3
Power
Turn your printer on or off.
4
Stop/Clear (Cancel)
Cancel a scan, print, or copy job in progress.
Clear a fax number or end a fax transmission and return the display to
the fax default.
Exit a menu.
Clear current settings and return to default settings.
5
Copy
Enter copy mode.
NOTE: This button is lit when the printer is in copy mode.
6
Scan
Enter scan mode (possible when the printer is attached to a computer).
NOTE: This button is lit when the printer is in scan mode.
7
Fax
Enter fax mode. The printer can receive a fax while in any mode.
NOTE: This button is lit when the printer is in fax mode.
8
Number of Copies
Specify a number (1-99) of photocopies.
9
Quality
Select from the following copy qualities: Quick, Normal, Better, or
Best.
Select a fax resolution: Standard, Fine, Superfine, or Ultrafine.
Select a scan resolution when the printer is attached to a computer.
10
Lighter/Darker
Lighten or darken a photocopy or fax.
11
Select
Choose the option that appears on the display.
NOTE: If you hold down the Select button, the button acts as a paper feed.
12
Speed Dial
Use the speed dial feature while the printer is in fax mode.
NOTE: If you press Speed Dial when your printer is in copy or scan mode,
the printer automatically switches to fax mode.
13
A keypad number or
symbol
In fax mode:

Enter fax numbers.
Get through an automated answering system.
Select letters when creating a Speed dial list.
Type numbers to enter or edit the date and time shown on the printer
display.
In copy mode:
Select the number of photocopies you want to make.
14
Redial/Pause
Redial the last number entered when the machine is in fax mode.
Insert a three-second pause in the number to be dialed.
Enter a pause only when you have already begun entering the
number. Press - to insert a pause before number dialed.
NOTE: If you press Redial/Pause when your printer is in copy or scan
mode, the printer automatically switches to fax mode.
15
Color
Start a color copy, fax, or scan job.
NOTE: In the Mode area, make sure the mode you want is lit.
16
Black
Start a black and white copy, fax, or scan job.
NOTE: In the Mode area, make sure the mode you want is lit.
17
Display
View printer status, messages, and menus.
18
Reduce/Enlarge
Customize the size of your original document by a percentage, Fit to Page,
or to poster size.
19
Options
Scroll through the list of menu headings (see Operator Panel Menus).
-
Decrease a number on the display.
Scroll through a list on the display.
Add a space when entering/editing text or numbers on the LCD
display, such as speed dial information or fax numbers.
+
Increase a number on the display.
Scroll through a list on the display.
Backspace when entering text or numbers on the LCD display, such as
speed dial information or fax numbers.
Operator Panel Menus
See the display for:
Printer status
Messages
Menus
Select Copy Mode Menu Items
1.
2.

Press Copy to enter the Copy mode.1.
Press Options repeatedly until the menu heading you want appears on the display.2.
Press +or - to scroll through the available menu items.3.
Press Select when the menu item you want appears on the display to save the setting.4.
From this sub
menu:
You can:
BLANK PAPER SIZE
Specify the size of the paper loaded in the paper support:
Letter
Legal
B5
A4
A5
A6
3x5
4x6
L
2L
NOTE: For other specialty sizes, see the All-In-One Center.
BLANK PAPER TYPE
Specify the type of paper loaded in the paper support:
Auto Detect (default)
Plain
Coated
Photo
Transparency
Auto Detect optimizes the setting according to the type of paper loaded.
NOTE: For other specialty types, see the All-In-One Center.
REPEAT IMAGE
Specify how many photocopies of one image you want on one page:
1 x per page
4 x per page
9 x per page
16 x per page
COLOR
Adjust the color intensity of the copy.
ORIGINAL SIZE
Specify the size of the document on the glass. Auto detect is the default.
NOTE: Specify an original size other than Auto Detect to confine the scan area to the
size of the original selected.
CONTENT TYPE
Specify the type of document on the scanner glass.

COLLATE-BLACK
Collate multiple black and white photocopies.
NOTE: You can collate color photocopies from the All-In-One software.
KEY PRESS TONE
Turn on or off the sound that is made when you press an operator panel button. The
options are:
Off
Low (default)
High
MAINTENANCE
Check ink levels.
Change cartridges.
Align cartridges.
Clean cartridges.
Print a test page.
POWER SAVE
Select a time to begin reducing power:
Immediately
After 10 min
After 30 min (default)
After 60 min
Never
CLEAR SETTINGS
Select when you want your All-In-One to return to the default settings:
After two min
Never
SET DEFAULTS
Set your default settings to:
Use Factory
Use Current
LANGUAGE
Select a language for all display text.
Select Scan Mode Menu Items
Press Scan to enter the Scan mode.1.
Press Options repeatedly until the menu heading you want appears on the display.2.
Press +or - to scroll through the available menu items.3.
Press Select when the menu item you want appears on the display to save the setting.4.

4.
From this sub
menu:
You can:
ORIGINAL SIZE
Specify the size of the document on the scanner glass.
NOTE: Leave this on Auto Detect (default) unless the size of the document you
printed is not satisfactory.
POWER SAVE
Select a time to begin reducing power:
Immediately
After 10 min
After 30 min (default)
After 60 min
Never
CLEAR SETTINGS
Select when you want your All-In-One to return to the default settings:
After two minutes
Never
SET DEFAULTS
Set your default settings to:
Use Factory
Use Current
LANGUAGE
Select a language for all display text.
NOTE: The option currently selected is noted with an asterisk (*) on the display.
Select Fax Mode Menu Items
Press Fax to enter the Fax mode.1.
Press Options repeatedly until the menu heading you wants appears on the display.2.
Press +or - to scroll through the available menu items.3.
Press Select when the menu item you want appears on the display to save the setting4.
In order for faxing to function properly:
The printer must be connected to an active phone line.
If you are using the printer software to fax, the printer must be connected to a computer with a USB
cable.
NOTE: You cannot fax with a DSL (digital subscribe line), ISDN (integrated signature digital network),
or cable modem.
NOTE: You can also use the Fax Utility Software (see Access the Fax Setup Utility) to adjust some of
the printer fax settings.

From this sub
menu:
You can:
PENDING FAXES
Cancel any faxes that have not been sent.
PRINT REPORTS
Print:
An activity report (the last 40 sent and received faxes)
A send log
A receive log
A settings list (lists settings such as ringer volume)
ANSWER FAX WHEN
Select how a fax is received.
Automatically:
After 1 ring
After 2 rings
After 3 rings (default)
After 5 rings
Manually:
Press # on the external phone connected to the All-In-One.
Fax tone heard:
When an answering machine is connected to the external phone jack on the All-
In-One.
NOTE: For more information, see Receive Faxes Through an Answering Machine.
DELAY UNTIL
Enter a specific time to send a fax. For help, see To Delay Sending a Broadcast Fax.
NOTE: Make sure the date and time are entered correctly before you set a specific
time to send a fax.
ON HOOK DIAL
Press Select to use On Hook Dial and dial the number when you hear a dial tone.
For more information, see On Hook Dial.
RINGER TONE
Choose a tone for incoming rings:
Off
Low (default)
High
KEY PRESS TONE
Turn on or off the sound that is made when you press an operator panel button. The
options are:
Off
Low (default)
High

SPEAKER VOLUME
Turn the All-In-One speaker volume (affects All-In-One fax sounds) to:
Off
Low (default)
High
EDIT SPEED DIAL
Do these things to your speed dial list:
Add a number
Remove a number
Modify a number or the list
Print the list
NOTE: For more information, see Speed Dial.
EDIT TIME/DATE
Edit the time and date.
NOTE: Make sure you enter a number into each of the available spaces. For example,
01:00 for 1:00.
PERSONALIZE FAX
Enter your name or the name of your business and your number. This information
appears as a heading to identify you and your fax machine to the fax recipient.
BLANK PAPER
SIZE
Choose:
Letter
A4
Legal
NOTE: If no asterisk (*) is present, a paper size that is not supported by fax has been
selected through the copy menu.
BLANK PAPER
TYPE
Specify the type of paper loaded in the paper support:
Auto Detect (default)
Plain
Coated
Photo
Transparency
Auto Detect optimizes the setting according to the type of paper loaded.
NOTE: For other specialty types, see Print Media Guidelines for the Paper Support.
FAX FORWARD
Turn this feature off (default).
Enter a number to forward the fax to.
Print the fax and forward it.
ADVANCED FAX
Press Select to see a menu of advanced fax options. For help, See Select Advanced
Fax Mode Menu Items.
MAINTENANCE
Check ink levels.
Change cartridges.
Align cartridges.
Clean cartridges.
Print a test page.
NOTE: Some links do not work while a job is in progress.

CLEAR SETTINGS
Select when you want your All-In-One to return to the default settings:
After two minutes
Never
SET DEFAULTS
Set your default settings to:
Use Factory
Use Current
Fax
confirmation
Off (so that no status page is printed)
Print for all (which prints a status report after each fax you send including
jobs that have errors).
Print for errors (which prints a status report only after jobs that did not
send). (default)
Fit fax to page
Try to fit (default)
Two pages
Ring pattern
Normal (default)
Distinctive ring 1 (Double)
Distinctive ring 2 (Triple)
Any
NOTE: You can choose distinctive rings, if they are available from your local telephone
service.
Language
Your language.
Select Advanced Fax Mode Menu Items
Press Fax to enter the Fax mode.1.
Press Options repeatedly until Advanced Fax appears on the display.2.
Press Select.3.
Press +or - to scroll through the available items.4.
Press Select when the menu item you want appears on the display to save the setting.5.
From this Advanced
Fax option:
You can select:
Redial attempts
The number of times you want the machine to try again if your fax does not go
through:
0 times
1 time
2 times (default)
3 times
4 times
5 times

Redial interval
The time the machine waits before attempting a fax call again:
1 min
2 min
3 min (default)
4 min
5 min
6 min
7 min
8 min
Activity report
On request (asking for the report to print). (default)
After 40 faxes (which automatically generates a report after 40 faxes
print).
Fax footer
On (if you want the machine to insert the time, date, and page number at
the bottom of each incoming fax). (default)
Off
Dialing method
Touch Tone (default)
Pulse
Behind a PBX (Dial tone detect off) - send a fax without waiting for a dial
tone
Dial prefix
None (default)
Create - you can create an up to 8 character prefix to be added to the
beginning of each number dialed.
Scan before dial
No (default)
Yes - Only works with standard, fine, black and white, or two-page standard
color faxes.
Max send speed
A bps speed:
2400
4800
7200
9600
12000
14400
16800
19200
21600
24000
26400
28800
31200
33600
Error correction
On (default)
Off
NOTE: Usually, error correction should be on. However, if you are having trouble
sending an overseas fax, for example, turn error correction off.
Country code
Argentina
Australia
Austria
Belgium
Brazil

Bulgaria
Canada
Chile
Columbia
Croatia
Czech Republic
Denmark
Egypt
Estonia
Ecuador
Finland
France
Germany
Greece
Guam
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Japan
Latvia
Lithuania
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Peoples Republic of China
Peru
Philippines
Poland
Portugal
Puerto Rico
Romania
Russia
Saudi Arabia
Singapore
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
UAE
UK
USA
Venezuela
Virgin Islands

NOTE: The option currently selected is noted with an asterisk (*) on the display.
Understanding the Automatic Paper Type Sensor
Your printer has an automatic paper type sensor that detects these paper types:
Plain paper
Coated paper
Glossy/photo paper
Transparencies
If you load one of these paper types, the printer detects the paper type and automatically adjusts the paper
type settings.
NOTE: Your printer cannot detect the paper size.
To choose the paper size on which you want to print:
With your document open, click File Print.1.
In the Print dialog box, click Preferences or Properties (depending on your program or operating
system).
2.
The Print Properties screen appears.
From the Paper Setup tab, select the paper size you are using.3.
Click OK.4.
The automatic paper type sensor is on unless you turn it off. If you want to turn it off:
With your document open, click File Print.1.
In the Print dialog box, click Preferences or Properties (depending on your operating system).2.
The Print Properties screen appears.
Click Options.3.
Click Paper Type Sensor Options.4.
Click Allow the Paper Type Sensor to select paper type (default) to clear the setting.5.
Click OK.6.