Dell 944 User manual

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Dell™ Photo All-In-One Printer 944
Owner’s Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using the Printer
• Understanding the Printer Software
• Maintenance and Troubleshooting

Ordering Supplies
Dell™ ink and toner cartridges are available only through Dell. You can order ink and toner cartridges
online at www.dell.com/supplies or by phone.
NOTE: If your country is not listed, contact your Dell distributor to order supplies.
Your printer has been designed to print using the following print cartridges.
US 877-INK-2-YOU Korea 080-999-0240
Australia 1300 303 290 Luxembourg 02.713 1590
Austria 0820-24053035 Malaysia 1800 88 0553
Belgium 02.713 1590 Mexico 001 866 851 1754
Canada 877-501-4803 Netherlands 020 - 674 4881
Chile 1230-020-3947
800-202874
Norway 231622 64
Portugal 21 4220710
Colombia 01800-9-155676 PRC 800-858-2425
Czech [phone] Poland 022 579 59 65
Denmark 3287 5215 Puerto Rico 866-851-1760
Finland 09 2533 1411 Singapore 1800-394-7245
France 825387247 South Africa 0860 102 591
Germany 0800 2873355 Spain 902120385
Ireland 1850 707 407 Sweden 08 587 705 81
Italy 800602705 Switzerland 0848 335 599
Japan 044-556-3551 UK 0870 907 4574
Supply Item Part number
Standard Capacity black ink cartridge J5566
Standard Capacity color ink cartridge J5567
High Capacity black ink cartridge M4640
High Capacity color ink cartridge M4646
Photo ink cartridge J4844

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or
death.
____________________
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of
Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names
or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government
is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

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Contents 5
Contents
1About Your Printer
Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 12
Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 14
Setting the Language on Your Printer . . . . . . . . . . . . . . 14
Resetting the Language on Your Printer . . . . . . . . . . . . . 14
Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . 15
Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . 16
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Understanding the Automatic Paper Type Sensor . . . . . . . . . 25
2Printing
Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . 27
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Printing Borderless Photos . . . . . . . . . . . . . . . . . . . . . 29
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing Photos From a PictBridge-Enabled Camera . . . . . . . 31
Printing Photos From a Memory Card or USB Key . . . . . . . . 32
Viewing or Printing Photos . . . . . . . . . . . . . . . . . . . 34
Saving Photos to Your Computer . . . . . . . . . . . . . . . . 34
Viewing a Slide Show . . . . . . . . . . . . . . . . . . . . . . 34
Printing All Photos on Memory Card or USB Memory Key . . . 34
Adjusting Photos on a Memory Card or USB Memory Key . . . 35

6Contents
3Copying
Copying Documents Using the Operator Panel . . . . . . . . . . 39
Copying Documents Using Your Computer . . . . . . . . . . . . 40
Copying Photos Using the Operator Panel . . . . . . . . . . . . 42
Copying Photos Using Your Computer . . . . . . . . . . . . . . 43
Changing Copy Settings . . . . . . . . . . . . . . . . . . . . . . 45
4Scanning
Scanning Documents . . . . . . . . . . . . . . . . . . . . . . . 47
Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Scanning Multiple Pages or Images . . . . . . . . . . . . . . . . 49
Scanning a Photo or Document Across a Network . . . . . . . . 50
Editing Scanned Text Using Optical Character Recognition
(OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Saving an Image on Your Computer . . . . . . . . . . . . . . . . 53
E-mailing a Scanned Image or Document . . . . . . . . . . . . . 53
Enlarging or Reducing Images or Documents . . . . . . . . . . . 54
5Faxing
Installing Microsoft Fax Console in Windows XP . . . . . . . . . 57
Configuring Microsoft Fax Console (Windows XP) or Fax
Service Management (Windows 2000) . . . . . . . . . . . . . . 58
Faxing a Paper Document Using the Operator Panel . . . . . . . 59
Faxing a Paper Document Using Your Computer . . . . . . . . . 60

Contents 7
Faxing Electronic Documents . . . . . . . . . . . . . . . . . . . 61
Receiving a Fax Using Fax Console or Fax Service
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Viewing Sent and Received Faxes Using Fax Console or Fax
Service Management . . . . . . . . . . . . . . . . . . . . . . . . 61
Viewing the Status of a Fax Using Fax Console or Fax Service
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Changing the Fax Configuration . . . . . . . . . . . . . . . . . . 62
6Understanding the Software
Using the Dell All-In-One Center . . . . . . . . . . . . . . . . . . 63
Using Printing Preferences . . . . . . . . . . . . . . . . . . . . . 65
Using Dell Picture Studio . . . . . . . . . . . . . . . . . . . . . . 67
Using Memory Card Manager . . . . . . . . . . . . . . . . . . . 68
Dell Ink Management System . . . . . . . . . . . . . . . . . . . 68
Removing and Reinstalling the Software . . . . . . . . . . . . . 70
7Ink Cartridge Maintenance
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 71
Aligning Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . 74
Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 76
8Troubleshooting
Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Computer Problems . . . . . . . . . . . . . . . . . . . . . . . 77

8Contents
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80
Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80
Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . 80
Error Messages and Lights . . . . . . . . . . . . . . . . . . . . 82
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 84
9Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 85
Automated Order-Status Service . . . . . . . . . . . . . . . . . 86
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 86
10 Appendix
U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . 105
Limited Warranties and Return Policy . . . . . . . . . . . . . . 108
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . 111
Dell™ Printer Consumables Limited Warranties . . . . . . . . . 112
Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . 112
Dell™ Software License Agreement . . . . . . . . . . . . . . . . 113
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 114
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

CAUTION: SAFETY INSTRUCTIONS 9
CAUTION: SAFETY INSTRUCTIONS
Use the following safety guidelines to help ensure your own personal safety and to help protect your
product and working environment from potential damage.
• If your product includes a modem, the cable used with the modem should be manufactured with a
minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.
• To help protect your product from sudden, transient increases and decreases in electrical power, use a
surge suppressor, line conditioner, or uninterruptible power supply cord (UPS).
• Do not use your printer in a wet environment, for example, near a bath tub, sink, or swimming pool
or in a wet basement.
• Ensure that nothing rests on your product’s cables and that the cables are not located where they can
be stepped on or tripped over.
• Use only the power cable provided with this product or the manufacturer’s authorized replacement
power cable.
CAUTION: If your product is not marked with this symbol , it must be connected
to an electrical outlet that is properly grounded.
• Connect the power cable to an electrical outlet that is near the product and easily accessible.
• To completely turn off the product, the power cable must be removed from the power source.
• Refer service or repairs, other than those described in the user documentation, to a professional
service person.
• Do not use the fax feature during an electrical storm. Do not set up this product or make any
electrical or cabling connections, such as the power cable or telephone, during an electrical storm.
• This product is designed to meet safety standards with the use of specific Dell-authorized
components. The safety features of some parts may not always be obvious. Dell disclaims liability
associated with the use of non-Dell-authorized components.
• Refer to your Owner’s Manual for instructions on the proper way to clear paper jams.

10 CAUTION: SAFETY INSTRUCTIONS
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About Your Printer 11
1
About Your Printer
You can use the Dell Photo AIO Printer 944 to do a variety of things. A few important things to
note:
• If your printer is connected to a computer, you can use either the printer operator panel or
the printer software to create your projects.
•Youdo need to connect your printer to a computer to scan, print, and fax.
•Youdo not need to connect your printer to a computer to copy a document or print from
memory cards, USB memory keys, or PictBridge-enabled digital cameras.

12 About Your Printer
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Understanding the Printer Parts
Number Part: Description:
1 Paper support Part that supports loaded paper.
2 Paper guide Guide that helps the paper feed into the printer properly.
3 Top cover Top of printer that holds your document or photo flat
while you scan it.
1
4
3
2
11
7
6
5
9
10
8
12
13

About Your Printer 13
4 Paper exit tray Tray that holds the paper as it exits the printer.
NOTE: To extend the paper exit tray, pull the tray
straight out and flip out the extender.
5 Printer unit Unit you lift to gain access to the ink cartridges.
6 Ink cartridge carrier Carrier that holds two ink cartridges, one color and the
other black or photo. For more information on your
cartridges, see "Replacing Ink Cartridges" on page 71.
7 Scanner support Part under printer unit that keeps the printer open while
you change ink cartridges.
NOTE: To close the printer for normal operation, lift the
printer unit, push the scanner support inward toward the
back of the printer, and then lower the printer unit until it
rests on the main body of the printer.
8 USB connector Slot into which you plug the USB cable (sold separately).
The other end of the USB cable plugs into your
computer.
9 Power connector Slot into which you plug the power cable.
NOTE: Insert the power cable into the printer before
connecting the power cable into the wall outlet.
10 Memory card slots Slots into which you insert a media card containing
digital pictures.
11 PictBridge USB connector Slot into which you plug a USB memory key or the USB
cable (sold separately) that connects your printer to a
PictBridge-enabled camera. For more information, see
"Printing Photos From a PictBridge-Enabled Camera" on
page 31.
12 Scanner glass Surface on which you place your document or photo face
down to copy, fax, or scan it.
13 Operator panel Panel on the printer you use to control copying, faxing,
and printing. For more information, see "Using the
Operator Panel" on page 15.
Number Part: Description:

14 About Your Printer
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Setting Up Your Printer
NOTE: The Dell Photo AIO Printer 944 supports Microsoft® Windows® 2000, Windows XP, and
Windows XP Professional x64.
Follow the instructions on your Setting Up Your Printer poster to install the hardware and
software. If you encounter problems during setup, see "Setup Problems" on page 77.
Setting the Language on Your Printer
To set the language on your printer initially:
1When you first power on your printer, press the Arrow buttons to find your
language.
2Press the Select button to select your language.
Resetting the Language on Your Printer
If you need to change the default language used on the operator panel, complete the following
steps:
1Press the Power button to turn on your printer.
2Press the Arrow buttons until you see Setup.
3Press the Select button .
4Press the Arrow buttons until you see Language.
5Press the Arrow buttons to find your language.
6Press the Select button to select your language.

About Your Printer 15
Using the Operator Panel
The operator panel buttons allow you to scan, copy, and customize documents. The printer is on
when the Power button is illuminated.
Number Use the: To:
1 LCD display Display scanning, copying, faxing, and printing
options as well as status and error messages. For
more information, see "Using the Operator Panel"
on page 15.
2 Menu button Enter or exit a menu.
3 Back button Return to the previous menu or screen.
1
2
4
36
7
8
5

16 About Your Printer
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Operator Panel Menus
When you press the Menu button , the following menus appear. Press the Arrow buttons
to scroll through the options available in each menu. When the setting you want to use is
displayed, press the Menu button again to save the setting and move to the next menu
available.
Copy Mode
4 Arrow buttons • Navigate menus and menu items.
• Decrease/increase number of copies.
• Change the selected mode.
• Navigate photos on photo card or digital
camera.
5 Power button Turn your printer on or off.
6 Cancel button • Cancel a scan, print, or copy job in progress.
• Cancel a copy job (using only the printer), and
eject a page.
• Exit a menu, and return to the default settings.
7 Start button Initiate a copy, scan, or fax.
8 Select button • Select a menu item.
• Select an image to be printed (in Photo mode).
• Initiate a paper feed by holding the button for
3 seconds.
Copy menu item Settings
Color • Color*
•BlackandWhite
Copies 1–99
Number Use the: To:

About Your Printer 17
Reduce/Enlarge • 50%
•100%*
•200%
• Custom%
•FittoPage
•2x2Poster
•3x3Poster
•4x4Poster
• 2¼ x 3¼ in.
• 3 x 5 in.
• 3½ x 5 in.
• 4 x 6 in.
• 5 x 7 in.
• 8 x 10 in.
• 8½ x 11 in.
• 8½ x 14 in.
•A6
•A5
•B5
•A4
•L
•2L
• Hagaki
•10x15cm
•13x18cm
Copy Quality • Draft
•Normal
•Photo
• Automatic*
Brightness Press the Select button , and then use the Arrow buttons
to adjust the brightness setting.
Copy menu item Settings

18 About Your Printer
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Blank Paper Size • 3 x 5 in.
• 3½ x 5 in.
• 4 x 6 in.
•10x15cm
• 5 x 7 in.
•13x18cm
• 8½ x 11 in.
• 8½ x 14 in.
•A6
•A5
•B5
•A4
•L
•2L
• Hagaki
•6x8cm
Paper Type • Auto-Detect*
•Plain
• Coated
•Glossy
• Transparency
Repeat Image • 1X*
•4X
•9X
•16X
Copy menu item Settings

About Your Printer 19
Photo Mode
When a memory card or USB memory key is inserted into the printer, the following options are
available.
Size of Original • Automatic
• 2¼ x 3¼ in.
• 3 x 5 in.
• 3½ x 5 in.
• 4 x 6 in.
•10x15cm
• 5 x 7 in.
•13x18cm
• 8 x 10 in.
• 8½ x 11 in.
•A6
•A5
•B5
•A4
•L
•2L
• Hagaki
•6x8cm
Preview Press the Select button .
* Factory default setting
Photo menu item Settings
View Photos or Print Press the Select button . For more information, see "Printing
Photos From a Memory Card or USB Key" on page 32.
Save to Computer Press the Select button . For more information, see "Printing
Photos From a Memory Card or USB Key" on page 32.
View Slideshow Press the Select button . For more information, see "Printing
Photos From a Memory Card or USB Key" on page 32.
Print All X Photos Press the Select button . For more information, see "Printing
Photos From a Memory Card or USB Key" on page 32.
Copy menu item Settings

20 About Your Printer
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Press the Menu button to access these other Photo menu items.
Photo menu item Settings
Color • Color*
•BlackandWhite
Photo Size • 2¼ x 3¼ in.
• 3½ x 5 in.
• 4 x 6 in.
• 5 x 7 in.
• 8 x 10 in.
•L
•2L
•6x8cm
•10x15cm
•13x18cm
•8½x11in
•A4
•A5
•B5
•A6
• Hagaki
Quality • Draft
•Normal
•Photo
• Automatic*
Brightness Press the Select button , and then use the Arrow buttons
to adjust the brightness setting.