Dell Aurora R6 User manual

Aurora R6
Service Manual
Computer Model: Alienware Aurora R6
Regulatory Model: D23M
Regulatory Type: D23M001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you
make better use of your product.
CAUTION: A CAUTION indicates either potential damage to
hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and
other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may
be trademarks of their respective owners.
2017 - 01
Rev. A00

Contents
Before working inside your computer..................... 12
Before you begin .......................................................................12
Safety instructions......................................................................12
Recommended tools.................................................................. 13
Screw list.................................................................................. 14
After working inside your computer........................ 16
Technical overview.................................................... 17
Inside view of your computer....................................................... 18
System-board components......................................................... 19
Removing the stability foot.......................................21
Procedure................................................................................. 21
Replacing the stability foot.......................................23
Procedure................................................................................. 23
Removing the left-side cover....................................24
Procedure................................................................................. 24
Replacing the left-side cover....................................26
Procedure................................................................................. 26
Removing the right-side cover................................. 28
Procedure................................................................................. 29
Replacing the right-side cover................................. 31
Procedure................................................................................. 32
3

Removing the top-cover assembly.......................... 34
Prerequisites............................................................................. 34
Procedure................................................................................. 34
Replacing the top-cover assembly.......................... 40
Procedure................................................................................. 40
Post-requisites...........................................................................40
Removing the bottom cover..................................... 41
Prerequisites............................................................................. 41
Procedure................................................................................. 42
Replacing the bottom cover..................................... 44
Procedure................................................................................. 44
Post-requisites...........................................................................44
Removing the 3.5-inch hard drive............................ 45
Prerequisites............................................................................. 45
Procedure................................................................................. 45
Replacing the 3.5-inch hard drive............................ 48
Procedure................................................................................. 48
Post-requisites...........................................................................48
Removing the 2.5-inch hard drives.......................... 49
Prerequisites............................................................................. 49
Procedure................................................................................. 49
Replacing the 2.5-inch hard drives.......................... 52
Procedure................................................................................. 52
Post-requisites...........................................................................52
4

Removing the hard-drive cage................................. 53
Procedure................................................................................. 53
Prerequisites............................................................................. 54
Replacing the hard-drive cage................................. 55
Procedure................................................................................. 55
Post-requisites...........................................................................55
Removing the power-supply unit............................. 56
Prerequisites............................................................................. 56
Procedure................................................................................. 56
Replacing the power-supply unit............................. 63
Procedure................................................................................. 63
Post-requisites...........................................................................63
Removing the processor-cooling assembly........... 64
Prerequisites............................................................................. 64
Procedure................................................................................. 65
Replacing the processor-cooling assembly........... 67
Procedure................................................................................. 67
Post-requisites...........................................................................67
Removing the coin-cell battery................................ 68
Prerequisites............................................................................. 68
Procedure................................................................................. 68
Replacing the coin-cell battery.................................70
Procedure................................................................................. 70
Post-requisites...........................................................................70
5

Removing the memory modules.............................. 71
Prerequisites............................................................................. 71
Procedure................................................................................. 71
Replacing the memory modules.............................. 73
Procedure................................................................................. 73
Post-requisites...........................................................................75
Removing the solid-state drive................................ 76
Prerequisites............................................................................. 76
Procedure................................................................................. 76
Replacing the solid-state drive.................................78
Procedure................................................................................. 78
Post-requisites...........................................................................79
Removing the graphics card.................................... 80
Prerequisites............................................................................. 80
Procedure................................................................................. 81
Replacing the graphics card.....................................83
Procedure................................................................................. 83
Post-requisites...........................................................................83
Removing the processor fan and heat-sink
assembly.................................................................... 84
Prerequisites............................................................................. 84
Procedure................................................................................. 84
6

Replacing the processor fan and heat-sink
assembly.................................................................... 86
Procedure................................................................................. 86
Post-requisites...........................................................................86
Removing the processor...........................................87
Prerequisites............................................................................. 87
Procedure................................................................................. 87
Replacing the processor...........................................89
Procedure................................................................................. 89
Post-requisites...........................................................................90
Removing the wireless card..................................... 91
Prerequisites............................................................................. 91
Procedure................................................................................. 91
Replacing the wireless card..................................... 93
Procedure................................................................................. 93
Post-requisites...........................................................................94
Removing the antenna.............................................. 95
Prerequisites............................................................................. 95
Procedure................................................................................. 95
Replacing the antenna.............................................. 98
Procedure................................................................................. 98
Post-requisites...........................................................................98
Removing the front-chassis fan............................... 99
Prerequisites............................................................................. 99
Procedure................................................................................. 99
7

Replacing the front-chassis fan............................. 102
Procedure............................................................................... 102
Post-requisites.........................................................................102
Removing the top-chassis fan................................103
Prerequisites........................................................................... 103
Procedure............................................................................... 103
Replacing the top-chassis fan................................106
Procedure............................................................................... 106
Post-requisites.........................................................................106
Removing the optical drive.....................................107
Prerequisites........................................................................... 107
Procedure............................................................................... 107
Replacing the optical drive..................................... 111
Procedure................................................................................111
Post-requisites......................................................................... 111
Removing the front bezel ....................................... 112
Prerequisites............................................................................112
Procedure................................................................................112
Replacing the front bezel........................................ 115
Procedure................................................................................115
Post-requisites......................................................................... 115
Removing the power-button board........................ 116
Prerequisites............................................................................116
Procedure................................................................................116
8

Replacing the power-button board........................ 119
Procedure................................................................................119
Post-requisites......................................................................... 119
Removing the rear trim cover.................................120
Prerequisites........................................................................... 120
Procedure............................................................................... 120
Replacing the rear trim cover................................. 122
Procedure............................................................................... 122
Post-requisites.........................................................................122
Removing the system board...................................123
Prerequisites........................................................................... 123
Procedure............................................................................... 124
Replacing the system board...................................127
Procedure............................................................................... 127
Post-requisites.........................................................................127
Entering the Service Tag in the BIOS setup program....................128
BIOS setup program................................................129
BIOS overview.........................................................................129
Entering BIOS setup program....................................................129
System setup options............................................................... 129
Clearing forgotten passwords.................................................... 135
Prerequisites...................................................................... 135
Procedure.......................................................................... 135
Post-requisites....................................................................136
Clearing CMOS Settings...........................................................137
Prerequisites...................................................................... 137
Procedure.......................................................................... 137
9

Post-requisites....................................................................138
Flashing the BIOS....................................................139
Technology and components................................. 140
Audio......................................................................................140
Downloading the audio driver............................................... 140
Identifying the audio controller..............................................140
Changing the audio settings.................................................141
Graphics................................................................................. 141
Downloading the graphics driver...........................................142
Identifying the display adapter.............................................. 142
Changing the screen resolution............................................ 142
Rotating the display.............................................................143
USB........................................................................................145
Downloading the USB 2.0 and USB 3.0 driver........................145
Identifying the USB drivers...................................................145
Enabling or disabling the USB in BIOS setup program............ 146
Fixing a no-boot issue caused by USB emulation................... 146
Wi-Fi.......................................................................................147
Turning on or off Wi-Fi......................................................... 147
Downloading the Wi-Fi driver............................................... 147
Identifying the Wireless drivers.............................................147
Configuring the Wi-Fi...........................................................148
Bluetooth.................................................................................148
Turning on or off Bluetooth...................................................149
Pairing the Bluetooth-enabled devices.................................. 149
Removing the Bluetooth device............................................ 150
Transferring files between devices using Bluetooth.................150
Hard drive............................................................................... 151
Identifying the hard drive......................................................151
10