Dell Inspiron 22 3000 SERIES User manual

Inspiron 22 3000 All-in-One
Service Manual
Computer Model: Inspiron 22-3275
Regulatory Model: W19B
Regulatory Type: W19B002

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
©2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2018 - 01
Rev. A00

Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools................................................................................. 11
Screw list................................................................................................. 12
After working inside your computer.............................. 14
Removing the stand......................................................15
Easel Stand..............................................................................................15
Pedestal stand......................................................................................... 16
Replacing the stand......................................................18
Easel stand...............................................................................................18
Pedestal stand......................................................................................... 18
Removing the back cover............................................. 19
Prerequisite..............................................................................................19
Procedure............................................................................................... 20
Replacing the back cover............................................. 21
Procedure................................................................................................ 21
Post-requisite...........................................................................................21
Removing the hard drive.............................................. 22
Prerequisites............................................................................................22
Procedure................................................................................................22
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Replacing the hard drive.............................................. 24
Procedure................................................................................................24
Post-requisites........................................................................................ 24
Removing the system-board shield.............................. 25
Prerequisites........................................................................................... 25
Procedure............................................................................................... 25
Replacing the system-board shield...............................27
Procedure................................................................................................27
Post-requisites.........................................................................................27
Removing the memory module.....................................28
Prerequisites............................................................................................28
Procedure............................................................................................... 29
Replacing the memory module.....................................30
Procedure............................................................................................... 30
Post-requisites........................................................................................ 30
Removing the wireless card.......................................... 31
Prerequisites............................................................................................ 31
Procedure................................................................................................ 31
Replacing the wireless card..........................................34
Procedure................................................................................................34
Post-requisites........................................................................................ 35
Removing the antenna................................................. 36
Prerequisites........................................................................................... 36
Procedure............................................................................................... 36
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Replacing the antenna................................................. 38
Procedure............................................................................................... 38
Post-requisites........................................................................................ 38
Removing the media-card reader................................. 39
Prerequisites........................................................................................... 39
Procedure............................................................................................... 39
Replacing the media-card reader..................................41
Procedure................................................................................................ 41
Post-requisites......................................................................................... 41
Removing the power-button board...............................42
Prerequisites............................................................................................42
Procedure................................................................................................42
Replacing the power-button board...............................44
Procedure................................................................................................44
Post-requisites........................................................................................ 44
Removing the microphone........................................... 45
Prerequisites........................................................................................... 45
Procedure............................................................................................... 45
Replacing the microphone............................................47
Procedure................................................................................................47
Post-requisites........................................................................................ 47
Removing the camera.................................................. 48
Prerequisites............................................................................................48
Procedure............................................................................................... 48
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Replacing the camera................................................... 51
Procedure................................................................................................ 51
Post-requisites......................................................................................... 51
Removing the coin-cell battery.................................... 52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 53
Replacing the coin-cell battery.................................... 54
Procedure............................................................................................... 54
Post-requisites........................................................................................ 54
Removing the fan........................................................ 55
Prerequisites........................................................................................... 55
Procedure............................................................................................... 55
Replacing the fan......................................................... 57
Procedure................................................................................................57
Post-requisites........................................................................................ 57
Removing the heat sink................................................58
Prerequisites........................................................................................... 58
Procedure............................................................................................... 58
Replacing the heat sink................................................60
Procedure............................................................................................... 60
Post-requisites........................................................................................ 60
Removing the speakers................................................ 61
Prerequisites............................................................................................ 61
Procedure................................................................................................ 61
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Replacing the speakers................................................ 63
Procedure............................................................................................... 63
Post-requisites........................................................................................ 63
Removing the system board.........................................64
Prerequisites........................................................................................... 64
Procedure............................................................................................... 64
Replacing the system board......................................... 67
Procedure................................................................................................67
Post-requisites........................................................................................ 68
Flashing the BIOS....................................................................................68
Removing the display panel..........................................69
Prerequisites........................................................................................... 69
Procedure............................................................................................... 69
Replacing the display panel.......................................... 73
Procedure................................................................................................73
Post-requisites.........................................................................................77
Removing the middle frame..........................................78
Prerequisites............................................................................................78
Procedure................................................................................................79
Replacing the middle frame..........................................82
Procedure................................................................................................82
Post-requisites........................................................................................ 82
Removing the rubber feet............................................ 84
Prerequisites............................................................................................84
Procedure............................................................................................... 84
7

Replacing the rubber feet............................................ 86
Procedure............................................................................................... 86
Post-requisites........................................................................................ 86
Downloading drivers.....................................................87
Downloading the audio driver.................................................................. 87
Downloading the graphics driver............................................................. 88
Downloading the USB driver................................................................... 88
Downloading the chipset driver...............................................................89
Downloading the network driver............................................................. 90
System setup...............................................................92
Boot Sequence........................................................................................92
Navigation keys....................................................................................... 92
BIOS overview........................................................................................ 93
Entering BIOS setup program..................................................................93
System Setup Options............................................................................ 94
Flashing the BIOS................................................................................... 99
Troubleshooting.......................................................... 101
Flashing the BIOS...................................................................................101
Reinstall Windows using a USB recovery drive....................................... 101
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................102
Running the ePSA diagnostics.........................................................103
Display built-in self test.......................................................................... 103
Diagnostics............................................................................................ 103
Flea power release.................................................................................105
Wi-Fi power cycle..................................................................................105
8

Getting help and contacting Dell................................ 106
Self-help resources................................................................................ 106
Contacting Dell...................................................................................... 107
9

Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
6 After the computer is unplugged, press and hold the power button for 5 seconds
to ground the system board.
CAUTION: Place the computer on a at, soft, and clean surface to
avoid scratches on the display.
7 Place the computer face down.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
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