Dell Inspiron 3471 Operation and maintenance manual

Inspiron 3471
Setup and Specifications
Regulatory Model: D13S
Regulatory Type: D13S003

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
2019 - 08
Rev. A00

1 Set up your computer................................................................................................................... 4
2 Views of Inspiron 3471.................................................................................................................. 7
Front........................................................................................................................................................................................ 7
Back.........................................................................................................................................................................................8
Back panel.............................................................................................................................................................................. 9
3 Specifications of Inspiron 3471.....................................................................................................10
Dimensions and weight........................................................................................................................................................10
Processors............................................................................................................................................................................ 10
Chipset................................................................................................................................................................................... 11
Operating system..................................................................................................................................................................11
Memory.................................................................................................................................................................................. 11
Ports and connectors.......................................................................................................................................................... 12
Communications...................................................................................................................................................................12
Media-card reader................................................................................................................................................................13
Video...................................................................................................................................................................................... 13
Audio...................................................................................................................................................................................... 14
Storage.................................................................................................................................................................................. 14
Power rating......................................................................................................................................................................... 14
Computer environment....................................................................................................................................................... 15
4 Getting help and contacting Dell.................................................................................................. 16
Contents
Contents 3

Set up your computer
1. Connect the keyboard and the mouse.
2. Connect to your network using a cable.
+
NOTE: Alternatively, you can connect to a wireless network.
3. Connect the display.
NOTE: If your computer is shipped with an integrated graphics card and a discrete graphics card, the ports on the
back panel are covered. Connect the display to a display port on the discrete graphics card.
NOTE: If your computer is shipped with an integrated graphics card only, connect the display to a display port on the
back panel.
1
4 Set up your computer

4. First connect the power cable to the computer and then to a power source.
5. Press the power button.
6. Finish Windows setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
• Connect to a network for Windows updates.
NOTE: If connecting to a secure wireless network, enter the password for the wireless network access when
prompted.
• If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an offline account.
• On the Support and Protection screen, enter your contact details.
7. Locate and use Dell apps from the Windows Start menu—Recommended
Set up your computer 5

Table 1. Locate Dell apps
Resources Description
My Dell
Centralized location for key Dell applications, help articles, and other important information about your
computer. It also notifies you about the warranty status, recommended accessories, and software updates
if available.
SupportAssist
Pro-actively checks the health of your computer’s hardware and software. The SupportAssist OS Recovery
tool troubleshoots issues with the operating system. For more information, see the SupportAssist
documentation at www.dell.com/support.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For more
information about using Dell Update, see the knowledge base article SLN305843 at www.dell.com/support.
Dell Digital Delivery
Download software applications, which are purchased but not pre-installed on your computer. For more
information about using Dell Digital Delivery, see the knowledge base article 153764 at www.dell.com/
support.
6 Set up your computer

Views of Inspiron 3471
Front
1. Optical-drive activity light
Turns on when the computer reads from or writes to the optical disc.
2. Optical-drive eject button
Press to open the optical drive tray.
3. Optical-drive emergency eject pinhole
Used to eject the optical-drive tray manually if the optical-drive eject button fails.
NOTE: For more information about manually ejecting optical-drive trays, see the knowledge base article SLN301118
at www.dell.com/support.
4. Optical drive (optional)
Reads from and writes to CDs and DVDs.
5. Power button
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut-down the computer.
NOTE: You can customize the power-button behavior in Power Options. For more information, see
Me and My Dell at
www.dell.com/support/manuals.
6. Hard-drive activity light
Turns on when the computer reads from or writes to the hard drive.
7. SD-card slot
Reads from and writes to the SD card, supporting the following card types:
2
Views of Inspiron 3471 7

• Secure Digital (SD)
• Secure Digital High Capacity (SDHC)
• Secure Digital Extended Capacity (SDXC)
• MultiMediaCard (MMC)
8. Headset port
Connect headphones or a headset (headphone and microphone combo).
9. USB 3.1 Gen 1 ports (2)
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
Back
1. Back panel
Connect USB, audio, video, and other devices.
2. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your
computer and access warranty information.
3. Expansion-card slots
Provide access to ports on any installed PCI Express cards.
4. Power port
Connect a power cable to provide power to your computer.
5. Power-supply diagnostics light
Indicates the power-supply state.
6. Padlock ring(s)
Attach a standard padlock to prevent unauthorized access to the interior of your computer.
7. Security-cable slot (for Kensington locks)
Connect a security cable to prevent unauthorized movement of your computer.
8Views of Inspiron 3471

Back panel
1. Line-in port
Connect recording or playback devices such as a microphone or CD player.
2. Line-out port
Connect speakers.
3. Microphone port
Connect an external microphone to provide sound input.
4. VGA port
Connect an external display or a projector.
5. HDMI port
Connect to a TV or another HDMI-in enabled device. Provides video and audio output.
6. USB 2.0 ports (4)
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
7. Network port (with lights)
Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
The two lights next to the connector indicate the connectivity status and network activity.
Views of Inspiron 3471 9

Specifications of Inspiron 3471
Dimensions and weight
Table 2. Dimensions and weight
Description Values
Height 290 mm (11.42 in.)
Width 92.60 mm (3.65 in.)
Depth 292 mm (11.50 in.)
Weight 4.80 kg (10.58 lb)
NOTE: The weight of your computer depends on the configuration
ordered and the manufacturing variability.
Processors
Table 3. Processors
Description Values
Processors 9th Generation Intel
Core i3-9100
9th Generation Intel
Core i5-9400
9th Generation Intel
Core i7-9700
Intel Pentium Gold Intel Celeron
Wattage 65 W 65 W 65 W 65 W 65 W
Core count 4 6 8 2 2
Thread count 4 6 8 4 4
Speed Up to 4.2 GHz Up to 4.1 GHz Up to 4.7 GHz Up to 1.6 GHz
NOTE: The
processor
speed varies
depending on
the Intel
Pentium Gold
processor
model.
Up to 3.6 GHz
NOTE: The
processor speed
varies depending
on the Intel
Celeron processor
model.
Cache 6 MB 9 MB 12 MB 4 MB 2 MB
Integrated graphics Intel UHD Graphics
630
Intel UHD Graphics
630
Intel UHD Graphics
630
Intel UHD Graphics
610
Intel UHD Graphics 610
3
10 Specifications of Inspiron 3471

Chipset
Table 4. Chipset
Description Values
Chipset Intel B365
Processor • 9th Generation Intel Core i3/i5/i7
• Intel Pentium Gold
• Intel Celeron
Flash EPROM 32 MB
PCIe bus Up to Gen3.0
Operating system
• Windows 10 Home (64-bit)
• Windows 10 Professional (64-bit)
• Ubuntu
Memory
Table 5. Memory specifications
Description Values
Slots Two UDIMM slots
Type Dual-channel DDR4
Speed • 2400 MHz (on computers shipped with 9th Generation Intel
Core i3, Intel Pentium Gold, and Intel Celeron processors)
• 2666 MHz (on computers shipped with 9th Generation Intel
Core i5/i7 processors)
Maximum memory 32 GB
Minimum memory 4 GB
Memory per slot 4 GB, 8 GB, or 16 GB
Configurations supported: • 4 GB DDR4 (1 x 4 GB)
• 8 GB DDR4 (2 x 4 GB)
• 8 GB DDR4 (1 x 8 GB)
• 12 GB DDR4 (1 x 4 GB + 1 x 8 GB)
• 16 GB DDR4 (2 x 8 GB)
• 16 GB DDR4 (1 x 16 GB)
• 24 GB DDR4 (1 x 8 GB + 1 x 16 GB)
• 32 GB DDR4 (2 x 16 GB)
Specifications of Inspiron 3471 11

Ports and connectors
Table 6. Ports and connectors
Description Values
External:
Network One RJ45 port
USB • Four USB 2.0 ports
• Two USB 3.1 Gen 1 ports
Audio • One headset (headphone and microphone combo) port
• One microphone port
• One audio line-in port
• One audio line-out port
• One VGA port
• One HDMI-out 1.4b port
Video NOTE: The video ports on your computer may vary
depending on the graphics card(s) installed on your
computer.
Memory card reader One SD-card slot
Power port Power cord connector
Security • Padlock rings
• Security-cable slot
Internal:
PCIe expansion card slots • One PCIe x1 slot
• One PCIe x16 slot
mSATA Not supported
SATA Four
M.2 • One M.2 2230 slot for WiFi and Bluetooth combo card
• One M.2 2230/2280 slot for a SATA solid-state drive
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
SLN301626.
Communications
Ethernet
Table 7. Ethernet specifications
Description Values
Model number Ethernet controller integrated on the system board
Transfer rate 10/100/1000 Mbps
12 Specifications of Inspiron 3471

Wireless module
Table 8. Wireless module specifications
Description Values
Model number Qualcomm DW1707
Transfer rate Up to 150 Mbps
Frequency bands supported 2.4 GHz
Wireless standards • WiFi 802.11a/b/g
• Wi-Fi 4 (WiFi 802.11n)
Encryption • 64-bit/128-bit WEP
• AES-CCMP
• TKIP
Bluetooth Bluetooth 4.0
Media-card reader
Table 9. Media-card reader specifications
Description Values
Type SD card
Cards supported • Secure Digital (SD)
• Secure Digital High Capacity (SDHC)
• Secure Digital Extended Capacity (SDXC)
• MultiMediaCard (MMC)
NOTE: The maximum capacity supported by the media card varies depending on the standard of the media card used in
your computer.
Video
Table 10. Video specifications
Discrete graphics
Controller External display support Memory size Memory Type
NVIDIA GeForce GT730 LP • One HDMI 1.4b port
• One DVI-D port
2 GB GDDR5
Table 11. Video specifications
Integrated graphics
Controller External display support Memory size Processor
Intel UHD Graphics 630 One HDMI 1.4b port Shared system memory 9th Generation Intel
Core i3/i5/i7
Intel UHD Graphics 610 One HDMI 1.4b port Shared system memory Intel Pentium Gold/
Intel Celeron
Specifications of Inspiron 3471 13

Audio
Table 12. Audio specifications
Description Values
Type Integrated 5.1 Channel High-Definition Audio
Controller Realtek ALC3820-CG
Stereo conversion Supported
Internal interface High definition audio interface
External interface • One microphone port
• One headphone port
• One audio line-in port
• One audio line-out port
Storage
Your computer supports one of the following configurations:
• One 3.5-inch hard drive
• One 3.5-inch hard drive and one M.2 2230/2280 SATA solid-state drive
• Up to two 2.5-inch hard drives
• Up to two 2.5-inch hard drive(s) and one M.2 2230/2280 SATA solid-state drive
The primary drive of your computer varies depending on the storage configuration. For computers:
• with a M.2 solid-state drive, the M.2 solid-state drive is the primary drive
• without a M.2 drive, either the 3.5-inch hard drive or one of the 2.5-inch hard drives is the primary drive
Table 13. Storage specifications
Storage type Interface type Capacity
Slimline DVD +/-RW optical drive SATA AHCI, up to 6 Gbps Not applicable
2.5-inch hard drive
NOTE: This computer is not shipped with a 2.5-
inch hard drive. It is shipped with two empty 2.5-
inch hard drive cages and a SATA extension
cable.
SATA AHCI, up to 6 Gbps Up to 1 TB
3.5-inch hard drive SATA AHCI, up to 6 Gbps Up to 2 TB
M.2 2230/2280 solid-state drive SATA AHCI, up to 6 Gbps Up to 512 GB
Power rating
Table 14. Power rating specifications
Description Values
Type APFC Full Range 200 W EPA Bronze 200 W
Input voltage 100 VAC–240 VAC 100 VAC–240 VAC
Input frequency 47 Hz–63 Hz 47 Hz–63 Hz
14 Specifications of Inspiron 3471

Description Values
Input current (maximum) 3.20 A/1.60 A 6.60 A/3.30 A
Output current (continuous) 16.50 A/14 A 16.50 A/14 A
Rated output voltage 12 VA/12 VB 12 VA/12 VB VDC
Temperature range:
Operating 5°C to 45°C (41°F to 113°F) 5°C to 45°C (41°F to 113°F)
Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 15. Computer environment
Description Operating Storage
Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum) 10% to 90% (non-condensing) 0% to 95% (non-condensing)
Vibration (maximum)*0.66 GRMS 1.30 GRMS
Shock (maximum) 110 G† 160 G†
Altitude (maximum) -15.2 m to 3048 m (-49.87 ft to 10000 ft) -15.2 m to 10668 m (-49.87 ft to 35000 ft)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
Specifications of Inspiron 3471 15

Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 16. Self-help resources
Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell
Tips
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
www.dell.com/support
Dell knowledge base articles for a variety of computer concerns. 1. Go to www.dell.com/support.
2. Type the subject or keyword in the Search box.
3. Click Search to retrieve the related articles.
Learn and know the following information about your product:
• Product specifications
• Operating system
• Setting up and using your product
• Data backup
• Troubleshooting and diagnostics
• Factory and system restore
• BIOS information
See Me and My Dell at www.dell.com/support/manuals.
To locate the Me and My Dell relevant to your product, identify
your product through one of the following:
• Select Detect Product.
• Locate your product through the drop-down menu under View
Products.
• Enter the Service Tag number or Product ID in the search
bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
4
16 Getting help and contacting Dell