Dell XPS 15 User manual

XPS 15
Service Manual
Computer Model: XPS 15–9560
Regulatory Model: P56F
Regulatory Type: P56F001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright ©2016 - 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and
other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017 - 06
Rev. A01

Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools................................................................................. 11
Screw list................................................................................................. 12
After working inside your computer..............................14
Removing the base cover............................................. 15
Procedure................................................................................................ 15
Replacing the base cover..............................................18
Procedure................................................................................................ 18
Removing the battery (half-length).............................. 19
Prerequisites............................................................................................ 19
Procedure................................................................................................ 19
Replacing the battery (half-length).............................. 21
Procedure................................................................................................ 21
Post-requisites......................................................................................... 21
Removing the battery (full-length).............................. 22
Prerequisites............................................................................................22
Procedure................................................................................................22
3

Replacing the battery (full-length)...............................24
Procedure................................................................................................24
Post-requisites........................................................................................ 24
Removing the hard drive.............................................. 25
Prerequisites........................................................................................... 25
Procedure............................................................................................... 25
Replacing the hard drive.............................................. 30
Procedure............................................................................................... 30
Post-requisites........................................................................................ 30
Removing the solid-state drive (half-length)................32
Prerequisites............................................................................................32
Procedure................................................................................................32
Replacing the solid-state drive (half-length)................35
Procedure............................................................................................... 35
Post-requisites........................................................................................ 35
Removing the solid-state drive (full-length)................. 37
Prerequisites............................................................................................37
Procedure................................................................................................37
Replacing the solid-state drive (full-length).................40
Procedure............................................................................................... 40
Post-requisites........................................................................................ 40
Removing the speakers................................................ 41
Prerequisites............................................................................................ 41
Procedure................................................................................................ 41
4

Replacing the speakers................................................ 43
Procedure................................................................................................43
Post-requisites........................................................................................ 43
Removing the wireless card......................................... 44
Prerequisites............................................................................................44
Procedure................................................................................................44
Replacing the wireless card..........................................46
Procedure............................................................................................... 46
Post-requisites........................................................................................ 47
Removing the fans....................................................... 48
Prerequisites............................................................................................48
Procedure............................................................................................... 48
Replacing the fans........................................................51
Procedure................................................................................................ 51
Post-requisites........................................................................................ 52
Removing the heat-sink assembly................................53
Prerequisites........................................................................................... 53
Procedure............................................................................................... 53
Replacing the heat-sink assembly................................ 55
Procedure............................................................................................... 55
Post-requisites........................................................................................ 56
Removing the memory modules................................... 57
Prerequisites............................................................................................57
Procedure................................................................................................57
5

Replacing the memory modules................................... 59
Procedure............................................................................................... 59
Post-requisites......................................................................................... 61
Removing the system board.........................................62
Prerequisites........................................................................................... 62
Procedure............................................................................................... 63
Replacing the system board.........................................66
Procedure............................................................................................... 66
Post-requisites........................................................................................ 67
Removing the audio daughter-board............................ 68
Prerequisites........................................................................................... 68
Procedure............................................................................................... 69
Replacing the audio daughter-board............................ 70
Procedure................................................................................................70
Post-requisites........................................................................................ 70
Removing the coin-cell battery.................................... 72
Prerequisites............................................................................................72
Procedure................................................................................................73
Replacing the coin-cell battery.....................................74
Procedure................................................................................................74
Post-requisites.........................................................................................74
Removing the keyboard................................................76
Prerequisites............................................................................................76
Procedure................................................................................................76
6

Replacing the keyboard................................................79
Procedure................................................................................................79
Post-requisites........................................................................................ 79
Removing the display assembly....................................80
Prerequisites........................................................................................... 80
Procedure............................................................................................... 80
Replacing the display assembly....................................84
Procedure............................................................................................... 84
Post-requisites........................................................................................ 85
Removing the power-adapter port............................... 86
Prerequisites........................................................................................... 86
Procedure............................................................................................... 86
Replacing the power-adapter port............................... 88
Procedure............................................................................................... 88
Post-requisites........................................................................................ 88
Removing the antenna cover....................................... 89
Prerequisites........................................................................................... 89
Procedure............................................................................................... 90
Replacing the antenna cover........................................92
Procedure............................................................................................... 92
Post-requisites........................................................................................ 92
Removing the display hinges........................................ 93
Prerequisites............................................................................................93
Procedure............................................................................................... 94
7

Replacing the display hinges........................................ 96
Procedure............................................................................................... 96
Post-requisites........................................................................................ 96
Removing the antenna module..................................... 97
Prerequisites............................................................................................97
Procedure................................................................................................97
Replacing the antenna module..................................... 99
Procedure............................................................................................... 99
Post-requisites........................................................................................ 99
Removing the palm-rest assembly..............................100
Prerequisites..........................................................................................100
Procedure...............................................................................................101
Replacing the palm-rest assembly.............................. 102
Procedure.............................................................................................. 102
Post-requisites.......................................................................................102
BIOS overview............................................................104
Entering the BIOS setup program..........................................................104
Timing key sequences............................................................................104
System setup options............................................................................ 105
Clearing CMOS settings......................................................................... 112
Flashing the BIOS...................................................................................112
Boot menu..............................................................................................113
Boot menu enhancements......................................................................113
Diagnostics................................................................. 114
8

Getting help and contacting Dell................................. 116
Self-help resources.................................................................................116
Contacting Dell....................................................................................... 117
9

Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8
Status Released
Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Identifier GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94
Status Released
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Identifier GUID-71128823-CE64-4E17-9439-DEE95AF668C4
Status Released
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
10