
6Quick Reference Guide
www.dell.com | support.dell.com
• Service Tag and Express Service Code 
• Microsoft Windows License Label
Service Tag and Microsoft Windows License
These labels are located on your computer.
• Use the Service Tag to 
identify your 
computer when you 
use 
support.dell.com
 
or contact technical 
support.
• Enter the Express 
Service Code to direct your call when contacting 
technical support. The Express Service Code is not 
available in all countries.
• Latest drivers for my computer
• Answers to technical service and support questions
• Online discussions with other users and technical 
support 
• Documentation for my computer
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support 
site.
The Dell Support website provides several online tools, 
including:
• Solutions — Troubleshooting hints and tips, articles 
from technicians, and online courses
• Community — Online discussion with other Dell 
customers
• Upgrades — Upgrade information for components, such 
as memory, the hard drive, and the operating system
• Customer Care — Contact information, order status, 
warranty, and repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product 
specifications, and white papers
• Service call status and support history
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer configuration
• Service contract for my computer
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for 
corporate, government, and education customers. This 
website may not be available in all regions.
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