
Code
zMicrosoft Windows
License Label
These labels are located on your computer.
zUse the Service Tag to identify your computer when you use
support.dell.com or contact technical support.
zEnter the Express Service Code to direct your call when contacting
technical support. The Express Service Code is not available in all
countries.
zUse the number on the Microsoft Windows License Label if you reinstall
your operating system.
zLatest drivers for my
computer
zAnswers to technical
service and support
questions
zOnline discussions
with other users and
technical support
zDocumentation for
my computer
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
zSolutions — Troubleshooting hints and tips, articles from technicians,
and online courses
zCommunity — Online discussion with other Dell customers
zUpgrades — Upgrade information for components, such as memory, the
hard drive, and the operating system
zCustomer Care — Contact information, order status, warranty, and
repair information
zDownloads — Drivers, patches, and software updates
zReference — Computer documentation, product specifications, and white
papers
zService call status
and support history
zTop technical issues
for my computer
zFrequently asked
questions
zFile downloads
zDetails on my
computer
configuration
zService contract for
my computer
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government,
and education customers. This website may not be available in all regions.
zHow to use Windows
XP
zDocumentation for
my computer
zDocumentation for
devices (such as a
modem)
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and click the arrow
icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
zHow to reinstall my
operating system
Operating System CD
The operating system is already installed on your computer. To resintall your
operating system, use the Operating System CD. See your User's Guide for
operating system reinstallation instructions.
After you reinstall your operating system, use the Drivers and Utilities CD to
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