Dell OptiPlex 160 User manual

Dell™OptiPlex™FX160/160ServiceManual
Notes, Notices, and Cautions
IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
©2008DellInc.Allrightsreserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; Intel is registered trademarks of Intel Corporation in the U.S. and other countries;
Microsoft, Windows, Windows Vista, the Windows Start button, and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model DC01T
September2008Rev.A00
Working on Your Computer
System Setup
Selective USB
Reinstalling Software
Troubleshooting
Computer Stand
Covers
Hard Drive Assembly (Optional)
NVRAM Module
Wireless Card
I/O Board
Power Supply
Processor Heatsink Assembly
Memory
Coin-Cell Battery
Cable Guide
Antenna
System Board Assembly
Getting Help
Finding Information
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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Antenna
Dell™OptiPlex™FX160/160ServiceManual
Removing the Antenna
Replacing the Antenna
Removing the Antenna

1. Perform the procedure in Before Working on Your Computer.

2. Remove the hard drive bracket assembly, if installed (see Removing the Hard Drive Bracket Assembly).

3. Remove the WLAN card (see Removing the Wireless Card).

4. Remove the antenna cable from under the metal tab on the back panel.

5. On the inside of the chassis, squeeze the bushings together and at the same time, carefully pull the antenna out the back of the computer.
Replacing the Antenna

1. Remove the plug, if installed, from the opening for the antenna in the back panel.

2. If missing, install an antenna holder in the opening for the antenna in the back panel.

3. Route the antenna wires through the antenna holder on the back of the chassis.

4. Align the antenna bushing with the antenna holder of the back panel so that when you flip up the antenna, it will be above the computer (when the
computer is in vertical orientation).

5. Push the antenna bushing tabs through the antenna holder until the tabs snap into place.
WARNING: Ensure that the antenna wires are in the center of the antenna bushing before pressing the bushing tabs together. If the wires are
pushed to the side, they may become damaged when the bushing tabs are pressed.
1
wireless antenna
2
antenna holder
3
antenna bushing tabs (2)
4
metal tab over wire mesh


6. Replace the WLAN card (see Replacing the Wireless Card).

7. Route the antenna cable under the tab on the back of the chassis so that the wire mesh surrounding the cable is under the tab.

8. Replace the hard drive bracket assembly if it was removed (see Replacing the Hard Drive Bracket Assembly).

9. Perform the procedure in After Working on Your Computer.
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
1
antenna holder
2
bushing tabs
3
wire mesh



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Working on Your Computer
Dell™OptiPlex™FX160/160ServiceManual
Recommended Tools
Before Working on Your Computer
After Working on Your Computer
This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that:
lYou have performed the steps in this section.
lYou have read the safety information that shipped with your computer.
lWhen replacing a component, you have already removed the original, if installed.
Recommended Tools
The procedures in this document may require the following tools:
lSmall flat-blade screwdriver
lPhillips #1 and Phillips #2 screwdrivers
lSmall plastic scribe
lFlash BIOS update (see the Dell Support website at support.dell.com)
Before Working on Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.






1. Ensure that the work surface is flat and clean to prevent the computer surfaces from being scratched.

2. Shut down your computer.
lIn Microsoft®Windows®XP, and Windows XP Embedded: click Start®Shut down®Shut down.
lIn Microsoft Windows Vista®, click Start , click the arrow icon, and then click Shut Down to turn off your computer.

3. Disconnect your computer and all attached devices from their electrical outlets.


4. Disconnect any network cables from the computer.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
WARNING: Some components become very hot during normal operation. Allow system components to cool before touching them.
CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is
not covered by your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal
surface, such as a connector on the back of the computer.
CAUTION: When handling your computer, use care not to damage the wireless antenna.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal
mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When disconnecting a cable, pull on the cable's connector or on its strain-relief loop, not on the cable itself. For cable connectors with
locking tabs, press inward on the locking tabs to release the connector. When connecting a cable, ensure that the connectors are correctly
oriented and aligned to avoid damage to the connector and/or the connector's pins.
NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system,
press and hold the power button for 6 seconds.
CAUTION: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wall jack.


5. If applicable, remove the computer stand (see Removing the Computer Stand).

6. Remove the computer cover (see Removing the Computer Cover).
After Working on Your Computer
After you complete any replacement procedures, ensure you connect any external devices, cards, cables, etc. before turning on your computer.

1. Replace the computer cover (see Replacing the Computer Cover).

2. Replace the computer stand (see Replacing the Computer Stand).


3. Connect a network cable to your computer, if necessary.

4. Connect your computer and all attached devices to their electrical outlets.

5. Turn on your computer.
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
WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer

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Cable Guide
Dell™OptiPlex™FX160/160ServiceManual
Removing the Cable Guide
Replacing the Cable Guide
Removing the Cable Guide

1. Remove the screw that secures the cable guide to the system board.

2. Lift the guide out of the computer.
Replacing the Cable Guide

1. Align the cable guide screw hole with the hole on the system board.

2. Secure the cable guide to the system board with the screw.
.
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

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Coin-Cell Battery
Dell™OptiPlex™FX160/160ServiceManual
Removing the Coin-Cell Battery
Replacing the Coin-Cell Battery
One of two types of coin-cell battery sockets is provided with the your computer. One type has retaining clips that wrap along the sides of the battery to hold
it in the socket. The other type has a single retaining hook that holds the battery in place.
Removing the Coin-Cell Battery


1. Perform the procedure in Before Working on Your Computer.

2. Depending on the type of battery socket that is provided with your computer, either push the top edge of the battery to out of the retaining clips along
the sides of the socket until it can be lifted out, or push back the retaining hook and lift the battery out of the socket.
Replacing the Coin-Cell Battery

1. Slide the battery into the battery socket a slight angle to bypass the retaining clip(s)

2. Position the battery upright such that it is seated properly and securely held in place by the retainers.

3. Perform the procedure in After Working on Your Computer.

4. Restart your computer and enter the BIOS setup to configure option settings as needed (see Entering the BIOS Setup Utility).
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
CAUTION: BIOS setup options revert to the factory default settings when the coin-cell battery is replaced. Before replacing the coin-cell battery,
record system BIOS options for future reference. Refer to the BIOS Setup Utility Options.
WARNING: A coin-cell battery can explode of installed incorrectly. Replace the battery only with the type recommended by Dell. Discard used
batteries according to the manufacturer's instructions.
1
coin-cell battery socket
2
coin-cell battery

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Covers
Dell™OptiPlex™FX160/160ServiceManual
Removing the Computer Cover
Replacing the Computer Cover
Removing the Side Cover
Replacing the Side Cover
Removing the Computer Cover

1. Disconnect the security cable from the computer (if present).

2. Place the computer in a horizontal position.

3. If necessary, move the antenna so that it does not obstruct access to the cover screw.

4. Remove the two screws from the back of the computer.

5. Slide the cover toward the front of the computer and lift it off.
Replacing the Computer Cover

1. Place the computer in a horizontal position.

2. Place the computer cover on top of the computer.
The tab with the security cable slot should be toward the back of the computer, and the cover should be approximately 1/4 inch from the system lock
tabs being aligned.

3. Slide the cover toward the back of the computer until the system lock tabs are aligned.

4. Replace the two screws that secure the cover to the chassis.
WARNING: Always unplug your computer from the electrical outlet before removing the computer cover.
WARNING: Some components become very hot during normal operation. Allow system components to cool before touching them.
1
screw (2)
2
security cable slot


5. Reattach the security cable to your computer, if necessary.
Removing the Side Cover

1. Lift the back edge of the side cover away from the chassis, then slip the hooks under the front edge of the side cover out of the slots on the side of the
chassis.
Replacing the Side Cover

1. With the side cover at a 30-degree angle to the chassis, slip the hooks under the front edge of the side cover into the slots for the side cover on the left
side of the chassis.

2. Swing the back edge of the side cover into the chassis to engage the pegs under the back edge of the cover with the chassis retainers.
1
side cover
2
side cover hooks slots

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
1
peg (2)
2
peg retainer (2)
3
side cover hooks (2)
4
side cover hook slots(2)

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Finding Information
Dell™OptiPlex™FX160/160ServiceManual
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
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.

Document/Media/Label

Contents
Service Tag Express Service Code
The Service Tag/Express Service Code is located on your computer and on the BIOS
Setup Utility screen.
lUse the Service Tag to identify your computer when you use
support.dell.com or contact support.
lEnter the Express Service Code to direct your call when
contacting support

NOTE: Your Service Tag/Express Service Code is located on your
computer.
Drivers and Utilities Media
The Drivers and Utilities media is a CD or DVD that may have shipped with your
computer.
lA diagnostic program for your computer
lDrivers for your computer

NOTE: Drivers and documentation updates can be found at
support.dell.com.
lReadme files

NOTE: Readme files may be included on your media to provide last-
minute updates about technical changes to your computer or
advanced technical-reference material for technicians or
experienced users.
Operating System Media
The Operating System media is a CD or DVD that may have shipped with your computer.
lReinstall your operating system
Safety, Regulatory, Warranty, and Support Documentation
This type of information may have shipped with your computer. For additional
regulatory information, see the Regulatory Compliance Homepage on www.dell.com at
the following location: www.dell.com/regulatory_compliance.
lWarranty information
lTerms and Conditions (U.S. only)
lSafety instructions
lRegulatory information
lErgonomics information
lEnd User License Agreement
Dell™TechnologyGuide
The Dell Technology Guide is available at support.dell.com.
lAbout your operating system
lUsing and maintaining devices
lUnderstanding technologies such as RAID, Internet,
Bluetooth®wireless technology, e-mail, networking, and
more.
Microsoft®Windows®License Label
Your Microsoft Windows License is located on your computer.
lProvides your operating system product key.

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Hard Drive Assembly (Optional)
Dell™OptiPlex™FX160/160ServiceManual
Removing the Hard Drive Bracket Assembly
Replacing the Hard Drive Bracket Assembly
Removing the Hard Drive
Replacing the Hard Drive
Removing the Hard Drive Fan
Replacing the Hard Drive Fan
Removing the Hard Drive Bracket Assembly

1. Loosen the two captive bracket screws on system board and remove the screw that secures the bracket to the back panel.

2. Carefully lift up the bracket assembly and disconnect the cables from the system board.
a. Disconnect the hard drive SATA data cable from the system board.
b. Disconnect the SATA hard drive power cable from the system board.
c. Disconnect the hard drive fan cable from the system board.
Replacing the Hard Drive Bracket Assembly

1. Connect the hard drive cables to the system board (see System Board Connectors).
a. Connect the hard drive SATA data cable to the system board.
b. Connect the SATA hard drive power cable to the system board.
c. Connect the hard drive fan cable to the system board.

2. Set the bracket assembly in place on the system board, aligning the two captive screws in the bracket feet with the screw holes in the system board,
and the hole at the top of the bracket with the screw hole at the top of the chassis back panel.

3. Tighten the two captive screws that secure the bracket assembly to the system board and replace the screw that secures the bracket to the back
panel.
.
1
SATA hard drive power cable
2
fan cable
3
SATA data cable
4
bracket screw
5
captive screws (2)


NOTE: Ensure that the SATA power cable is routed under the hard drive bracket cable retaining clip.
NOTE: Check cable routing before securing the hard drive bracket to the system board. Ensure that cables are not pinched when the bracket is in place.

Removing the Hard Drive

1. Perform the procedure in Before Working on Your Computer.

2. Remove the hard drive bracket assembly (see Removing the Hard Drive Bracket Assembly).

3. Disconnect the SATA data/power cable from the hard drive.

4. Remove the four screws that secure the hard drive to the hard drive bracket assembly.

5. Lift the hard drive out of the assembly.
Replacing the Hard Drive

1. Replace all rubber grommets on the hard drive bracket that are damaged or missing.

2. Place the hard drive in the carrier with the label facing up and the cable connectors toward the open end of the bracket.

3. Secure the hard drive to the bracket assembly, affixing the four screws through the rubber grommets.

4. Connect the SATA data/power cable to the hard drive.
1
SATA hard drive power cable
2
fan cable
3
cable retaining clip
4
SATA data cable
5
bracket screw
6
captive screws (2)
1
screws (4)
2
hard drive connector
3
rubber grommets (4)
4
hard drive bracket assembly
NOTE: Replacement hard drive kits may be shipped with rubber grommets. These grommets must be replaced if any are damaged or missing from the
hard drive bracket assembly.


5. Replace the hard drive bracket assembly (see Replacing the Hard Drive Bracket Assembly).

6. Perform the procedure in After Working on Your Computer.
Removing the Hard Drive Fan

1. Perform the procedure in Before Working on Your Computer.

1. Remove the hard drive bracket assembly (see Removing the Hard Drive Bracket Assembly).

2. Remove the hard drive, if installed (see Removing the Hard Drive).

3. Remove the screw on the bottom of the hard drive bracket assembly.

4. Remove the screw on the top of hard drive bracket assembly.

5. Remove the fan from the hard drive bracket.
Replacing the Hard Drive Fan

1. Position the fan in the hard drive bracket (see Removing the Hard Drive Fan).
The screw hole on one corner of the fan should be under the tab on the bottom of the hard drive bracket assembly. The other screw hole should be
placed on the post of the hard drive bracket assembly.

2. Secure the fan to the hard drive bracket with two screws, one inserted from below the hard drive bracket, and one inserted from above.

3. Replace the hard drive if removed (see Replacing the Hard Drive).

4. Replace the hard drive bracket assembly (see Replacing the Hard Drive Bracket Assembly).

5. Perform the procedure in After Working on Your Computer.
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
NOTE: Ensure that the SATA power cable is routed under the hard drive bracket cable retaining clip.

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Processor Heatsink Assembly
Dell™OptiPlex™FX160/160ServiceManual
Removing the Processor Heatsink Assembly
Replacing the Processor Heatsink Assembly
Removing the Processor Heatsink Assembly

1. Perform the procedure in Before Working on Your Computer.

2. Remove the hard drive bracket assembly, if installed (see Removing the Hard Drive Bracket Assembly).

3. Loosen the two captive screws that secure the processor heatsink assembly to the system board.

4. Lift the processor heatsink assembly out of the computer.
Replacing the Processor Heatsink Assembly


1. If installing the heatsink assembly onto a different system board, clean the thermal interface material or thermal grease from the surface of the heatsink
and apply new thermal grease as needed.

2. Align the two captive screws on the processor heatsink assembly with the screw holes on the system board.
.

3. Tighten the two captive screws to secure the processor heatsink assembly to the system board.
WARNING: The heatsink can become very hot during normal operation. Allow the heatsink to cool before touching it.
CAUTION: Apply new thermal grease to the heatsink surface when installing the heatsink assembly onto a different system board. New thermal
grease is critical for ensuring adequate thermal bonding, which is necessary for optimal processor performance.


4. Replace the hard drive bracket assembly if it was removed (see Replacing the Hard Drive Bracket Assembly).

5. Perform the procedure in After Working on Your Computer.
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

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Getting Help
Dell™OptiPlex™FX160/160ServiceManual
Obtaining Assistance
Problems With Your Order
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
Contacting Dell
Obtaining Assistance
If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1. See "SolvingProblems"onpage43 for information and procedures that pertain to the problem your computer is experiencing.

2. See "DellDiagnostics"onpage38 for procedures on how to run Dell Diagnostics.

3. Fill out the Diagnostics Checklist.

4. Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See
Online Services for a more extensive list of Dell Support online.

5. If the preceding steps have not resolved the problem, see Contacting Dell.
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do
not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
For instructions on using the Dell Support, see Technical Support and Customer Service.

Technical Support and Customer Service
Dell'ssupportserviceisavailabletoansweryourquestionsaboutDell™hardware.Oursupportstaffusescomputer-based diagnostics to provide fast,
accurate answers.
To contact Dell's support service, see Before You Call, and then see the contact information for your region or go to support.dell.com.

DellConnect™
DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose
your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services
You can learn about Dell products and services at the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
NOTE: Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedures.
NOTE: Dell's Express Service Code system may not be available in all countries.
NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for
information on availability.

www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
lDell Support websites:
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
lDell Support e-mail addresses:
[email protected]
[email protected]
la-[email protected] (Latin America and Caribbean countries only)
[email protected] (Asian/Pacific countries only)
lDell Marketing and Sales e-mail addresses:
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
lAnonymous file transfer protocol (FTP):
ftp.dell.com –log in as user anonymous, and use your e-mail address as your password

AutoTech Service
Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their laptop and
desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your
region, see Contacting Dell.

Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to support.dell.com,or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see Contacting Dell.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip available when you call. For the telephone number to call for your region, see Contacting Dell.
Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the
telephone number to call for your region or to speak to a sales specialist, see Contacting Dell.
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:

1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.
For the telephone number to call for your region, see Contacting Dell. Include a copy of the invoice and a letter describing the reason for the return.

2. Include a copy of the Diagnostics Checklist (see Diagnostics Checklist), indicating the tests that you have run and any error messages reported by the
Dell Diagnostics (see "DellDiagnostics"onpage38).

3. Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.

4. Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment
to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you.
Before You Call
Remember to fill out the Diagnostics Checklist (see Diagnostics Checklist). If possible, turn on your computer before you call Dell for assistance and call from a
telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other
troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

2. Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need.

3. Choose the method of contacting Dell that is convenient for you.
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
NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.
You may also be asked for your Service Tag (located on the back or bottom of your computer).
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Diagnostics Checklist
Name:
Date:
Address:
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Operating system and version:
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I/O Board
Dell™OptiPlex™FX160/160ServiceManual
Removing the I/O Board
Replacing the I/O Board
Removing the I/O Board

1. Perform the procedure in Before Working on Your Computer.

2. Remove the two screws that secure the I/O board to the chassis.

3. Carefully lift the I/O board out of the computer, ensuring the three cables are clear of the cable guide.
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4. Disconnect the three cables (Audio, USB and Front Panel) from the I/O board.
Replacing the I/O Board

1. Connect the three I/O board cables (Audio, USB, and Front Panel) to the I/O board.
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2. Place the cables under the cable guide metal tab, and align the holes in the I/O board with the screw holes on the chassis, ensuring that the middle of
the I/O board rests in the metal clip.

3. Secure the I/O board to the chassis with two screws.
1
screws (2)
2
cable guide
1
front panel connector
2
audio connector
3
USB connector
4
I/O board