Dell OptiPlex 7020 Manual

Dell - Internal Use - Confidential
Dell OptiPlex 7020
Technical Guidebook
Inside the OptiPlex 7020
SPECIFIC FEATURES/ MODELS/CONFIGURATIONS/OPTIONS DISCUSSED IN THIS DOCUMENT MAY
NOT BE AVAILABLE IN ALL REGIONS

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Table of Contents
OptiPlex 7020 View........................................................................................................................................ 4
OptiPlex 7020 MiniTower Computer View and Back Panel Connectors………………………………………...5
OptiPlex 7020 Mini Tower Motherboard Layout .......................................................................................5
OptiPlex 7020 Small Form Factor Computer View and Pack Panel Connectors.................................7
OptiPlex 7020 Small Form Factor Motherboard Layout............................................................................8
Marketing System Configurations ...................................................................................................................... 9
Operating System........................................................................................................................................... 9
Chipset ............................................................................................................................................................. 9
Processor ....................................................................................................................................................... 10
Memory ........................................................................................................................................................... 11
Drives and Removable Storage ...................................................................................................................12
System Board Connectors...........................................................................................................................13
Graphics / Video Controller.........................................................................................................................13
External Ports / Connectors ........................................................................................................................13
Communications – Realtek RTL8151GD...................................................................................................14
Communications – Wireless .......................................................................................................................14
Audio and Speakers.......................................................................................................................................14
Keyboards and Mouse ..................................................................................................................................14
Security............................................................................................................................................................15
Software ..........................................................................................................................................................15
Environmental ................................................................................................................................................15
Service and Support ......................................................................................................................................16
Detailed Engineering Specifications..................................................................................................................17
System Dimensions (Physical).....................................................................................................................17
System Board Connector Maximum Add-in Card Allowable Dimensions .........................................17
System Level Environmental and Operating Conditions........................................................................18
POWER ............................................................................................................................................................19
Audio……………………………………………………………………………………………………………………………………………………21
Communications – Integrated Realtek RTL8151GD.............................................................................. 22
Communications – Wireless ...................................................................................................................... 23
Graphics / Video Controller............................................................................................................................... 24
Hard Drives .................................................................................................................................................... 26

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Optical Drivers............................................................................................................................................... 30
Media Card Reader (MCR)........................................................................................................................... 32
BIOS Defaults ................................................................................................................................................ 34
CHASSIS ENCLOSURE & VENTILATION REQUIREMENTS ........................................................................... 36
ENCLOSURE VENTILATION........................................................................................................................ 36
ENCLOSURE MINIMUM CLEARANCE ....................................................................................................... 36
RECOMMENDED ENCLOSURE.................................................................................................................. 36
OPEN DESK MINIMUM CLEARANCE......................................................................................................... 36
REGULATORY COMPLIANCE AND ENVIRONMENTAL..................................................................................37
Acoustic Noise Emission Information.............................................................................................................. 38
OptiPlex 7020 MT......................................................................................................................................... 38
Declared Sound Power (LWAd).................................................................................................................. 38
A-Weighted Sound Pressure Level (dB)…………………………………………………………………………………………….38
OptiPlex 7020 SFF……………………………………………………………………………………………………………………………….39
Declared Sound Power (LWAd)………………………………………………………………………………………………………….39
A-Weighted Sound Pressure Level (dB).................................................................................................... 39

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Overview
OptiPlex 7020

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MiniTower Computer View
Back Panel Connectors

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Motherboard Layout
MiniTower

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Small Form Factor Computer View
Back Panel Connectors

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Motherboard Layout
Small Form Factor

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Marketing System Configurations
NOTE: Offerings may vary by country; not all configurations available in all regions. For more
information regarding the configuration of your computer, click Start>Help and Support and select the
option to view information about your computer.
Operating System
7020 MT and SFF
Windows operating system
Microsoft® Windows 8.1 Professional (64 bit) to Windows 7
Downgrade
Microsoft® Windows 8.1 Professional (64 bit)
Microsoft® Windows 8.1 (64bit)
Microsoft® Windows 8.1 Single Language (64bit)
Microsoft® Windows 7® Professional w/MUI SP1 (32 and 64 bit)
Microsoft® Windows 7® Professional SP1 (32 and 64 bit)
Other Ubuntu 12.04 (64bit)
OS Media Support (optional)
Optional
Chipset
7020 MT and SFF
Chipset Intel Q87 Express Chipset
Non-volatile memory on chipset
BIOS Configuration SPI (Serial
Peripheral Interface) 64Mbit (8MB) & 32Mbit (4MB)
TPM 1.2 Security Device
(Trusted Platform Module)
1
4KB located at TPM 1.2 on Chipset
Non-TPM
Available in select countries
NIC EEPROM LOM configuration contained within SPI_FLASH-
no dedicated
LOM EEPROM

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Processor
NOTE: Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed
for availability and synchronized transitions on a worldwide basis. They ensure the same platform is
available for purchase globally. This allows customers to reduce the number of configurations
managed on a worldwide basis, thereby reducing their costs. They also enable companies to
implement global IT standards by locking in specific product configurations worldwide. The following
GSP processors identified below will be made available to Dell customers.
NOTE: Processor numbers are not a measure of performance. Processor availability subject to
change and may vary by region/country.
7020
Intel® Core™ i7-4790 QC/8MB/8T/3.6GHz, 84W X
Intel® Core™ i5-4690 QC/6MB/4T/3.5GHz, 84W X
Intel® Core™ i5-4590 QC/6MB/4T/3.3GHz, 84W X
Intel® Core™ i3-4150 DC/3MB/4T/3.5GHz, 54W X
Pentium® G3240 DC/3MB/2T/3.1GHz, 54W
x

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Memory
NOTE: Memory modules should be installed in pairs of matched memory size, speed, and
technology. If the memory modules are not installed in matched pairs, the computer will continue
to operate, but with a slight reduction in performance. The entire memory range is available to 64-
bit operating systems.
7020 MT and SFF
Type: DDR3 Synch DRAM Non-ECC Memory
DIMM Slots 4
DIMM Capacities
Up to 8GB
Minimum Memory
2GB
Maximum System Memory
16GB1
16GB DDR3L, 1600MHz, (4x4 GB and 2x8 GB)
X
8GB DDR3L, 1600MHz, (2 x 4GB)
X
4GB DDR3L, 1600MHz, (1 x 4GB)
X
1 The total amount of available memory will be less than 4GB. The amount less depends on the actual
system configuration. To fully utilize 4GB or more of memory requires a 16-bit enabled processor and
64-bit operating system.

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Drives and Removable Storage
7020 MT
7020 SFF
Bays:
Optical Drives Supported (maximum)
2
1 (slim-line)
Hard Drive Bay Supported (Internal) 2 1
Interface:
SATA 2.0 for ODD
2
1
SATA 3.0 for HDD
2
2
2.5” Hard Drives:
500GB
1
SATA3 Secure Encrypted Hybrid Drive X X
128GB1SATA3 Solid State Drive
X
X
256GB1SATA3 Solid State Drive
X
X
500GB1SATA3 Solid State Hybrid Drive w/8GB Flash
X
X
320GB1 SATA2 16MB
X
x
3.5” Hard Drives:
500GB SATA3 Hard Disk Drive
X
X
1TB SATA3 Hard Disk Drive
X
X
Optical Drives
DVD-/+RW2– 12.7mm
X
DVD-ROM
3
– 12.7mm X
DVD ROM-HH
X
DVD-/+RW HH
X
Media Card Reader:
Dell 19-in-1 Media Card Reader
X
1 For hard drives, GB means 1 billion bytes; actual capacity varies with preloaded material and operating
environment and will be less.
2Discs burned with this drive may not be compatible with some existing drives and players; using
DVD+R media provides maximum compatibility.
3 DVD-ROM drives may have write-capable hardware that has been disabled via firmware
modifications.

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System Board Connectors
7020 MT
7020 SFF
PCI Slot(s) 1
1
PCIe x16 Slot(s) 2
1
1
PCIe x1 6(wired as x4)Slot(s) 1 1
PCIe x1 Slot(s)
1
Serial ATA (SATA) 4 4 3
Graphics / Video Controller
7020 MT and SFF
Onboard Graphics:
Intel HD Graphics 4600 (with Core i5/i7 CPU-GPU
combo)
Integrated on CPU
Discreet Graphics:
1GB AMD Radeon R7 250 Optional
2GB AMD Radeon R5 240
Optional
External Ports / Connectors
7020 MT 7020 SFF
USB 2.0 (Side/Rear/Internal)
2/4/2
2/4/0
USB 3.0 (Side/Rear/Internal)
2/2/0
2/2/0
Serial
1 Rear
Network Connector (RJ-45) 1 Rear
PS/2
2 Rear
Video:
VGA
1 Rear
Display Port
2 Rear
Audio:
Line in for microphone
1 Front
Line in for microphone or stereo
1 Rear
Line out for headphones or speakers
1 Front, 1 Rear

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Communications – Integrated Intel®1217
Note: MT supports full height (FH) cards and SFF supports low profile (LP) cards
7020 MT and SFF
Intel® 1217 LM Gigabit1 Ethernet LAN 10/100/1000 (Remote Wake Up,
PXE support and Intel Active Management Technology support)
Integrated on system
board
Broadcom NetXtreme 10/100/1000 PCIe Gigabit Networking Card Optional
Communications – Wireless
Note: MT supports full height (FH) cards and SFF supports low profile (LP) cards
7020 MT and SFF
Dell Wireless 1540 PCIe WLAN card (802.11a/b/n)
Optional card
Audio and Speakers
7020 MT and SFF
Realtek ALC3220 High Definition Audio Codec Integrated
Dell AX210CR USB Stereo speakers Optional
Dell AX510/AX510PA Flat Panel Soundbar Speakers
Optional
Keyboards and Mouse
7020 MT and SFF
Dell Entry Keyboard
Optional
Dell Wireless Keyboard
Dell Multimedia Pro Keyboard
Dell SmartCard Keyboard
Dell USB Optical Mouse
Dell Wireless
Dell Laser Mouse

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Security
7020 MT and SFF
Trusted Platform Module (TPM) 1.21
Integrated on system board
Dell Smartcard Keyboard
Optional
Chassis lock slot and loop support Standard
1TPM is not available in all countries. Depending on your country regulations, no-TPM system boards
may be available.
Software
7020 MT and SFF
Dell Client Manager
Available on Dell.com
Dell Data Protection | Security Tools (DDP|ST)
Standard
Dell Data Protection | Encryption (DDP|E)
Optional
Dell Data Protection | Protected Workspace (DDP|PW)
Optional
Environmental
NOTE: For more details on Dell Environmental features, please to go to Environmental Attributes
section. See your specific region for availability.
7020 MT and SFF
Recyclable packaging
N/A
BFR/PVC—free chassis
No
MultiPack packaging
Yes (DAO only)
Energy Efficient Power Supply Optional

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Service and Support
NOTE: For more details on Dell Service Plans please to go to: www.dell.com/service/service_plans
7020 MT and SFF
3 Year Warranty
1
Next Business Day On-site
2
(3-3-3) Standard
ProSupport Optional
1 For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One
Dell Way, Round Rock, TX 78682. For more information, visit www.dell.com/warranty.
2 Service may be provided by third-party. Technician will be dispatched if necessary following phone-
based troubleshooting. Subject to parts availability, geographical restrictions and terms of service
contract. Service timing dependent upon time of day call placed to Dell. U.S. only.

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Detailed Engineering Specifications
System Dimensions (Physical)
NOTE: System Weight and Shipping Weight is based on a typical configuration and may vary based
on PC configuration. A typical configuration includes: integrated graphics, one hard drive, one
optical drive.
7020 MT 7020 SFF
Chassis Volume (liters)
26.27
8.38
Chassis Weight (pounds / kilograms) 18.52/ 8.4 11.68/ 5.3
Chassis Dimensions (H x W x D)
Height (inches / centimeters) 14.17/ 36 11.42/ 29
Width (inches / centimeters)
6.89/ 17.5
3.65/ 9.26
Depth (inches / centimeters) 16.42/ 41.7 12.28/ 31.2
Shipping Weight (pounds / kilograms –
includes packaging materials)
22.41/ 10.17 14.3/ 6.49
Packaging Parameters (H x W x D)
Height (inches / centimeters)
21.32/ 54.13
19.25/ 48.90
Width (inches / centimeters)
18.75/ 47.63
15.81/ 40.16
Depth (inches / centimeters)
14.09/ 35.79
10.19/ 25.88
System Board Connector Maximum Add-in Card Allowable
Dimensions
7020 MT 7020 SFF
PCI Slot (Voltage supported 3.3V/5V/12V/-12V) 1
Height (inches/centimeters) 4.376 / 11.115
Length (inches/centimeters) 6.6 / 16.765
Maximum Wattage
25W
PCIex16 Slot (BLUE) (Voltage supported 3.3V/12V) 1 1
Height (inches/centimeters) 4.376 / 11.115 2.731 /6.89
Length (inches/centimeters)
6.6 /16.765
6.6 /16.765
Maximum Wattage
75W
35W

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PCIex16 wired as x4 Slot (BLACK) (Voltage supported
3.3/12V)
1 1
Height (inches/centimeters) 4.376 / 11.115 2.731 /6.89
Length (inches/centimeters)
6.6 / 16.765
6.6/16.765
Maximum Wattage
25W
25W
PCIe x1 Slot (Voltage supported 3.3V/12V) 1
Height (inches/centimeters) 4.376 / 11.115
Length (inches/centimeters) 4.5 / 11.44
Maximum Wattage 10W
System Level Environmental and Operating Conditions
7020 MT
7020 SFF
Temperature
Operating 5° to 35° C (41° to 95° F)
Non-Operating (Storage) -40° to 65° C (-40° to 149° F)
Relative Humidity 20% to 80% (non-condensing)
Maximum Vibration
Operating 0.26Grms random at 5 to 350 Hz
Non-Operating 2.2 Grms random at 5 to 500 Hz
Maximum Shock
Operating Bottom half-sine pulse with a change in
velocity of 50.8 cm/sec (20 inches/sec)
Non-Operating
105G half-sine pulse with a change in velocity
of 133cm/sec (52.5inches/sec)
Maximum Altitude
Operating
–15.2 to 3048 m (–50 to 10,000 ft)
Non-Operating –15.2 to 10,668 m (–50 to 35,000 ft)

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POWER
NOTE: These form factors utilize a more efficient Active Power Factor Correction (APFC) power
supply. Dell recommends Universal Power Supplies (UPS) based on Sine Wave output for APFC PSUs.
7020 MT 7020 SFF
Power Supply
APFC
EPA Gold
EPA Bronze
APFC
EPA Gold
EPA Bronze
Wattage 290W
290W High
Efficiency
290W
255W
255W High
Efficiency
255W
AC input Voltage
Range 90 – 264Vac 90 – 264Vac
90
– 264Vac 90 – 264Vac
90 –
264Vac
90
–
264Vac
AC input current
(low ac
range/high AC
range)
5.4A / 2.7A 5.4A / 2.7A
5.4A / 2.7A
4.6A / 2.3A 4.6A / 2.3A
4.6A / 2.3A
AC input
Frequency 47HZ/63HZ 47HZ/63HZ
47HZ/63HZ
47HZ/63HZ 47HZ/63HZ
47HZ/63HZ
AC holdup time
(80% load) 16 mini sec 16 mini sec
16 mini sec
16 mini sec 16 mini sec
16
mini sec
Average
Efficiency (Energy
Star 5.2
Compliant)
87 – 90 – 87%
@ 20 – 50 –
100% load
82 – 85 –
82% @ 20
–
50
– 100%
load
87 – 90 –
87% @ 20 –
50 – 100%
load
82 – 85 –
82% @ 20
–
50
– 100%
load
Typical Efficiency
(Active PFC) 65%
65%
DC parameters
+12.0v output 12VA/14A;
12VB/16A
12VA/14A;
12VB/16A
12VA/14A;
12VB/16A
12VA/14A;
12VB/13A
12VA/14A;
12VB/13A
12VA/14A;
12VB/13A
-12.0v output N/A N/A
N/A
N/A N/A
N/A
+12.0v auxiliary 1.67A 1.67A
1.67A
1.67A 1.67A
1.67A

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Max total power 290W 290W
290W
255W 255W
255W
Max combined
12.0v power
(note: only if
more than one
12v rail)
290W 290W
290W
255W 255W
255W
BTUs/h (based on
PSU max
wattage)
989 BTU 989 BTU
989 BTU 870 BTU 870 BTU 870 BTU
Power Supply Fan 80*25mm 80*25mm
80*25mm
60*25mm 60*25mm
60*25mm
Compliance
Erp Lot6 Tier 2
0.5watt
requirement
Yes Yes
Yes
Yes Yes
Yes
Climate Savers /
80Plus Compliant
No Yes
Yes
No Yes
Yes
FEMP Standby
Power Compliant Yes Yes
Yes
Yes Yes
Yes
3.0v CMOS battery (Type and estimated battery life)
Brand
Type
Voltage
Composition
Life
PANASONIC CR-
2302L/BE
3V Lithium Continuous Discharge Under 15 k
Ω
Load to 2.5V
End-Voltage.
20
℃
±2
℃
.1183Hrs. or Longer .1133Hrs.or Longer
after 12 months.
MITSUBISHI CR2032 3V Lithium Continuous Discharge Under 15 k
Ω
Load to 2.0V
End-Voltage.
20℃±2℃.1000Hrs. or Longer .970Hrs.or Longer
after 12 months.
0
℃
±2
℃
. 910Hrs. or Longer .890Hrs.or Longer
after 12 months.