Dell Optiplex 7780 all-in-one Operation and maintenance manual

OptiPlex 7780 All-In-One

Setup and Specifications

Regulatory Model: W26C

Regulatory Type: W26C001/W26C002

May 2020

Rev. A01

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

be trademarks of their respective owners.

Chapter 1: Set up your computer......................................................................................................4

Chapter 2: Views of OptiPlex 7780 All-in-One.................................................................................. 10

Front...................................................................................................................................................................................... 10

Retractable camera.............................................................................................................................................................. 11

Left.........................................................................................................................................................................................12

Right.......................................................................................................................................................................................13

Back....................................................................................................................................................................................... 14

Bottom...................................................................................................................................................................................15

System board layout............................................................................................................................................................ 16

Chapter 3: Specifications of OptiPlex 7780 All-in-One...................................................................... 17

Dimensions and weight........................................................................................................................................................17

Processors.............................................................................................................................................................................17

Chipset...................................................................................................................................................................................18

Operating system.................................................................................................................................................................19

Memory................................................................................................................................................................................. 19

Ports and connectors......................................................................................................................................................... 20

Communications.................................................................................................................................................................. 20

Audio...................................................................................................................................................................................... 21

Storage.................................................................................................................................................................................. 21

Intel Optane memory.......................................................................................................................................................... 22

Media-card reader...............................................................................................................................................................22

Camera..................................................................................................................................................................................23

Power supply unit................................................................................................................................................................ 24

Display................................................................................................................................................................................... 24

Video..................................................................................................................................................................................... 25

Computer environment.......................................................................................................................................................25

Security.................................................................................................................................................................................26

Data security........................................................................................................................................................................ 26

Environmental...................................................................................................................................................................... 27

Regulatory.............................................................................................................................................................................27

Accessories...........................................................................................................................................................................27

Service and support............................................................................................................................................................ 28

Chapter 4: Getting help and contacting Dell.................................................................................... 29

Contents

Contents 3

Set up your computer

1. Set up the stand.

Figure 1. Articulating stand

4 Set up your computer

Figure 2. Height Adjustable Stand

2. Set up the keyboard and mouse.

NOTE: For setup instructions, see the documentation shipped with the keyboard and mouse.

Set up your computer 5

3. Route the power cable through the stand, then connect the power cable.

6Set up your computer

4. Press the power button.

Set up your computer 7

5. Finish Windows setup.

Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:

• Connect to a network for Windows updates.

NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when

prompted.

8 Set up your computer

• If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.

• On the Support and Protection screen, enter your contact details.

6. Locate and use Dell apps from the Windows Start menu—Recommended

Table 1. Locate Dell apps

Resources Description

SupportAssist

Pro-actively checks the health of your computer’s hardware and software. The

SupportAssist OS Recovery tool troubleshoots issues with the operating system. For more

information, see the SupportAssist documentation at www.dell.com/support.

NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade

your warranty.

Dell Update

Updates your computer with critical fixes and latest device drivers as they become available.

For more information about using Dell Update, see the knowledge base article SLN305843

at www.dell.com/support.

Dell Digital Delivery

Download software applications, which are purchased but not pre-installed on your

computer. For more information about using Dell Digital Delivery, see the knowledge base

article 153764 at www.dell.com/support.

Set up your computer 9

Views of OptiPlex 7780 All-in-One

Topics:

•Front

•Retractable camera

•Left

•Right

•Back

•Bottom

•System board layout

Front

1. Full HD webcam 2. Camera-status light

3. Display 4. Speakers

5. Power button/power-status indicator 6. Array microphones

10 Views of OptiPlex 7780 All-in-One

Retractable camera

NOTE: Depending on the configuration ordered, your computer will have only camera or both camera and Infrared

camera.

1. Camera

2. Infrared camera

3. Infrared emitter

4. Camera-status light

Views of OptiPlex 7780 All-in-One 11

Left

1. SD 4.0 card slot 2. USB 3.2 Gen 2 Type-C port

3. Universal audio jack 4. USB 3.2 Gen 1 Type-A port with PowerShare

12 Views of OptiPlex 7780 All-in-One

Right

1. Hard-drive status indicator

Views of OptiPlex 7780 All-in-One 13

Back

1. Back cover 2. Stand cover

3. Kensington security-cable slot 4. Bottom cover

5. Stand

1. Cable cover screw hole 2. HDMI-in port

3. HDMI-out port

• HDMI 1.4b for UMA Graphics

4. DP++ 1.4/HDCP 2.3 port

14 Views of OptiPlex 7780 All-in-One

• HDMI 2.0 for Discrete Graphics

5. RJ-45 port 10/100/1000 Mbps 6. USB 3.2 Gen 2 Type-A ports with Smart Power On

7. USB 3.2 Gen 2 Type-A ports 8. Line-out audio port

9. Power connector 10. PSU status indicator LED

Bottom

1. Display Built-in Self Test button/Input-source selection button

This button has two functions:

• When the computer is on, use this button to select the video input-source.

Press the button to switch the display between the internal system display and HDMI input.

• When the computer is off (there is no power; neither is it in sleep state nor hibernate state), use this button to run the built-in self-

test for the display.

Press and hold down this button, and then press the power button to turn on the computer. The built-in color pattern for the LCD

monitor will appear on the screen.

For more information, see the Troubleshooting section in the Service Manual at www.dell.com/support/manuals.

2. Service tag label

Views of OptiPlex 7780 All-in-One 15

System board layout

1. Power-supply unit (PSU) cable connector

2. Display back-light cable connector

3. Camera cable connector

4. M.2 2230/2280 solid-state drive/Intel Optane PCIe connector

5. System-fan cable connector

6. Memory modules

7. LPC debug card connector

8. Hard-drive connector

9. M.2 2230/2280 solid-state drive PCIe connector

10. SIO-signal cable connector

11. SIO-power cable connector

12. Audio-board cable connector

13. Microphone-module cable connector

14. Speaker cable connector

15. Coin-cell battery

16. Power-button cable connector

17. Display cable connector

18. M.2 WLAN connector

19. PSU-fan cable connector

20. Touchscreen cable connector

21. Processor

16 Views of OptiPlex 7780 All-in-One

Specifications of OptiPlex 7780 All-in-One

Topics:

•Dimensions and weight

•Processors

•Chipset

•Operating system

•Memory

•Ports and connectors

•Communications

•Audio

•Storage

•Intel Optane memory

•Media-card reader

•Camera

•Power supply unit

•Display

•Video

•Computer environment

•Security

•Data security

•Environmental

•Regulatory

•Accessories

•Service and support

Dimensions and weight

Table 2. Dimensions and weight

Description Values for touch display Values for non-touch display

Height 389.00 mm (15.31 in.) 389.00 mm (15.31 in.)

Width 614.00 mm (24.17 in.) 614.00 mm (24.17 in.)

Depth 58.00 mm (2.28 in.) 58.00 mm (2.28 in.)

Weight (maximum) 9.10 kg (20.06 lb) 8.66 kg (19.09 lb)

Weight (minimum) 8.73 kg (19.24 lb) 8.30 kg (18.29 lb)

NOTE: The weight of your computer depends on the configuration ordered and the manufacturing variability.

Processors

NOTE: Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed for availability and

synchronized transitions on a worldwide basis. They ensure the same platform is available for purchase globally. This

allows customers to reduce the number of configurations managed on a worldwide basis, thereby reducing their costs.

They also enable companies to implement global IT standards by locking in specific product configurations worldwide.

Specifications of OptiPlex 7780 All-in-One 17

Device Guard (DG) and Credential Guard (CG) are the new security features that only available on Windows 10 Enterprise today. Device

Guard is a combination of enterprise-related hardware and software security features. When you configure together, it locks a device and

it can only run trusted applications. Credential Guard uses virtualization-based security to isolate secrets (credentials) and only privileged

system software can access the system. Unauthorized access to these secrets can lead to credential theft attacks. Credential Guard

prevents these attacks by protecting NTLM password hashes and Kerberos Ticket Granting Tickets.

NOTE: Processor numbers are not a measure of performance. Processor availability subject to change and may vary by

region/country.

Table 3. Processors

Processors Wattage Core

count

Thread

count

Speed Cache Integrated graphics

10th Generation Intel Core i3-10100 65 W 4 8 3.6 GHz to 4.3

GHz

6 MB Intel UHD Graphics 630

10th Generation Intel Core i3-10300 65 W 4 8 3.7 GHz to 4.4

GHz

8 MB Intel UHD Graphics 630

10th Generation Intel Core i5-10400 65 W 6 12 2.9 GHz to 4.3

GHz

12 MB Intel UHD Graphics 630

10th Generation Intel Core i5-10500 65 W 6 12 3.1 GHz to 4.5

GHz

12 MB Intel UHD Graphics 630

10th Generation Intel Core i5-10600 65 W 6 12 3.3 GHz to 4.8

GHz

12 MB Intel UHD Graphics 630

10th Generation Intel Core i7-10700 65 W 8 16 2.9 GHz to 4.8

GHz

16 MB Intel UHD Graphics 630

10th Generation Intel Core i9-10900 65 W 10 20 2.8 GHz to 5.2

GHz

20 MB Intel UHD Graphics 630

Chipset

Table 4. Chipset

Description Values

Chipset Intel Q470

Processor 10th Generation Intel Core i3/i5/i7/i9

DRAM bus width • 64-bit (for single channel)

• 128-bit (for dual channel)

Flash EPROM 32 MB

PCIe bus Up to Gen 3

Non-volatile memory Yes

BIOS configuration Serial Peripheral Interface (SPI) 256 Mbit (32 MB) located at SPI_FLASH

Trusted Platform Module (TPM) 2.0 (Discrete TPM

Enabled)

24 KB located at TPM 2.0 on chipset

Firmware-TPM (Discrete TPM disabled) By default the Platform Trust Technology feature is visible to the operating

system.

NIC EEPROM LOM configuration contained within SPI flash ROM instead of LOM e-fuse

18 Specifications of OptiPlex 7780 All-in-One

Operating system

• Windows 10 Home (64-bit)

• Windows 10 IoT Enterprise 2019 LTSC (OEM Only)

• Windows 10 Professional (64-bit)

• Windows 10 Pro Education (64-bit)

• Ubuntu 18.04 (64-bit)

For more information about Dell OS Recovery image, see How to Download and Use the Dell OS Recovery Image in Microsoft Windows,

at Dell support site.

Commercial platform Windows 10 N-2 and 5-year operating system supportability:

All newly introduced 2019 and later commercial platforms (Latitude, OptiPlex, and Dell Precision) will qualify and ship with the most current

factory installed Semi-Annual Channel Windows 10 version (N) and qualify (but not ship) the previous two versions (N-1, N-2). The

OptiPlex 7780 All-in-One will RTS with Windows 10 version v19H2 at time of launch, and this version will determine the N-2 versions that

are initially qualified for this platform.

For future versions of Windows 10, Dell continues to test the commercial platform with coming Windows 10 releases during device

production and for five years post-production, including both fall and spring releases from Microsoft.

For additional information about N-2 and 5-year Windows operating system supportability, see the Dell Windows as a Service (WaaS), at

Dell support site.

EOML 411

The OptiPlex 7780 All-in-One continues to test the coming Semi-Annual Channel Windows 10 version releases for five years post-

production, including both fall and spring releases from Microsoft.

Memory

Table 5. Memory specifications

Description Values

Slots Two SO-DIMM slots

Type DDR4, Non-ECC

Speed 2666 MHz/2933 MHz

Maximum memory 64 GB

Minimum memory 4 GB

Memory size per slot 4 GB, 8 GB, 16 GB, 32 GB

Configurations supported • 4 GB, 1 x 4 GB, 2666 MHz for Intel Core i3/i5 processors,