Dell Precision 5820 Tower User manual

Dell Precision 5820 Tower
Owner's Manual
Regulatory Model: D02T
Regulatory Type: D02T002
August 2021
Rev. A06

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.

Chapter 1: Chassis.........................................................................................................................7
Front view..............................................................................................................................................................................7
Back view.............................................................................................................................................................................. 8
Internal view..........................................................................................................................................................................9
Major components of your system ................................................................................................................................11
Chapter 2: Working on your computer..........................................................................................13
Safety instructions.............................................................................................................................................................13
Electrostatic discharge—ESD protection.............................................................................................................. 13
ESD field service kit ....................................................................................................................................................14
Safety instructions.......................................................................................................................................................15
Turning off your computer — Windows...................................................................................................................... 15
Before working inside your computer........................................................................................................................... 16
After working inside your computer.............................................................................................................................. 16
Chapter 3: Removing and installing components.......................................................................... 17
Screw size list..................................................................................................................................................................... 17
Recommended tools..........................................................................................................................................................18
Side cover............................................................................................................................................................................ 18
Removing the side cover............................................................................................................................................18
Installing the side cover............................................................................................................................................. 20
Power supply unit (PSU).................................................................................................................................................20
Removing the PSU......................................................................................................................................................20
Installing the PSU.........................................................................................................................................................21
Front bezel...........................................................................................................................................................................21
Removing the front bezel...........................................................................................................................................21
Installing the front bezel............................................................................................................................................ 23
Hard Disk Drive bezel....................................................................................................................................................... 23
Removing HDD bezel.................................................................................................................................................. 23
Installing HDD bezel.................................................................................................................................................... 24
Hard disk drive assembly................................................................................................................................................. 24
Removing the HDD carrier........................................................................................................................................ 24
Installing the HDD carrier.......................................................................................................................................... 26
Removing the HDD..................................................................................................................................................... 26
Installing the HDD........................................................................................................................................................28
NVMe Flexbay.................................................................................................................................................................... 28
Removing the NVMe Flexbay................................................................................................................................... 28
Installing the NVMe flexbay...................................................................................................................................... 33
Slim Optical Disk Drive..................................................................................................................................................... 35
Removing the slim ODD............................................................................................................................................. 35
Installing the slim ODD............................................................................................................................................... 37
Front input and output bezel.......................................................................................................................................... 37
Removing front input and output bezel................................................................................................................. 37
Installing front input and output bezel................................................................................................................... 39
Contents
Contents 3

Optical Disk Drive.............................................................................................................................................................. 39
Removing the ODD..................................................................................................................................................... 39
Installing the ODD........................................................................................................................................................ 41
5.25 inch ODD bracket..................................................................................................................................................... 41
Removing the 5.25 ODD bracket............................................................................................................................. 41
Installing the 5.25 ODD bay...................................................................................................................................... 43
Front input and output panel..........................................................................................................................................43
Removing front input and output panel................................................................................................................. 43
Installing front input and output panel................................................................................................................... 45
Input and output panel bracket......................................................................................................................................46
Removing input and output panel bracket............................................................................................................ 46
Installing input and output panel bracket...............................................................................................................47
Intrusion switch..................................................................................................................................................................47
Removing the Intrusion switch.................................................................................................................................47
Installing the intrusion switch................................................................................................................................... 48
Internal chassis speaker...................................................................................................................................................48
Removing the internal chassis speaker.................................................................................................................. 48
Installing the internal chassis speaker.................................................................................................................... 49
Air shroud............................................................................................................................................................................ 50
Removing the air shroud............................................................................................................................................50
Installing the air shroud..............................................................................................................................................52
Memory................................................................................................................................................................................52
Removing the memory module.................................................................................................................................52
Installing the memory module...................................................................................................................................52
PCIe NVMe card................................................................................................................................................................53
Removing the PCIe NVMe card...............................................................................................................................53
Installing the PCIe NVMe card................................................................................................................................. 53
Expansion card...................................................................................................................................................................54
Removing the expansion card.................................................................................................................................. 54
Installing the expansion card.................................................................................................................................... 54
Coin cell battery................................................................................................................................................................ 55
Removing the coin cell battery................................................................................................................................ 55
Installing the coin cell battery.................................................................................................................................. 55
System fan..........................................................................................................................................................................56
Removing the System fan......................................................................................................................................... 56
Installing the system fan............................................................................................................................................ 57
Fan bracket......................................................................................................................................................................... 57
Removing the fan from the fan bracket................................................................................................................ 57
Installing the fan into the fan bracket.................................................................................................................... 58
PCIe holder......................................................................................................................................................................... 59
Removing PCIe holder ...............................................................................................................................................59
Installing the PCIe holder...........................................................................................................................................59
Heat sink and CPU fan assembly.................................................................................................................................. 60
Removing the heat sink and CPU fan assembly.................................................................................................. 60
Installing heat sink and CPU fan assembly.............................................................................................................61
Removing the CPU fan............................................................................................................................................... 61
Installing the CPU fan.................................................................................................................................................63
Processor............................................................................................................................................................................ 63
Removing the processor............................................................................................................................................63
Installing the processor.............................................................................................................................................. 64
4Contents

Front system fan............................................................................................................................................................... 64
Removing the front system fan............................................................................................................................... 64
Installing the front system fan................................................................................................................................. 65
VROC module.....................................................................................................................................................................66
Removing the VROC module....................................................................................................................................66
Installing the VROC module...................................................................................................................................... 66
System board..................................................................................................................................................................... 67
Removing system board.............................................................................................................................................67
Installing the system board....................................................................................................................................... 72
System board components........................................................................................................................................73
RAID controller battery.................................................................................................................................................... 74
Removing the RAID controller battery................................................................................................................... 74
Installing the RAID controller battery......................................................................................................................77
RAID controller battery bracket..................................................................................................................................... 77
Removing the RAID controller battery bracket.................................................................................................... 77
Installing the RAID controller battery bracket...................................................................................................... 79
Chapter 4: Technology and components...................................................................................... 80
Memory configuration......................................................................................................................................................80
Technologies list................................................................................................................................................................ 80
MegaRAID 9440-8i and 9460-16i controller............................................................................................................... 82
Teradici PCoIP................................................................................................................................................................... 84
Chapter 5: System specifications................................................................................................ 88
System specifications.......................................................................................................................................................88
Memory specifications..................................................................................................................................................... 88
Video specifications..........................................................................................................................................................89
Audio specifications..........................................................................................................................................................90
Network specifications.................................................................................................................................................... 90
Card slots............................................................................................................................................................................ 90
Storage specifications......................................................................................................................................................90
External connectors.......................................................................................................................................................... 91
Power specifications......................................................................................................................................................... 91
Physical specifications...................................................................................................................................................... 91
Environmental specifications...........................................................................................................................................91
Chapter 6: System Setup............................................................................................................ 93
General options..................................................................................................................................................................93
System configuration....................................................................................................................................................... 94
Video.....................................................................................................................................................................................97
Security................................................................................................................................................................................97
Secure boot........................................................................................................................................................................ 99
Performance.......................................................................................................................................................................99
Power management.........................................................................................................................................................101
Post behaviour................................................................................................................................................................. 102
Manageability....................................................................................................................................................................102
Virtualization support......................................................................................................................................................103
Maintenance..................................................................................................................................................................... 103
System logs....................................................................................................................................................................... 104
Contents 5

Advanced configurations............................................................................................................................................... 104
SupportAssist system resolution..................................................................................................................................104
Updating the BIOS.......................................................................................................................................................... 104
Updating the BIOS in Windows.............................................................................................................................. 104
Updating the BIOS in Linux and Ubuntu.............................................................................................................. 105
Updating the BIOS using the USB drive in Windows........................................................................................105
Updating the BIOS from the F12 One-Time boot menu...................................................................................105
MegaRAID controller options........................................................................................................................................106
System and setup password.........................................................................................................................................106
Assigning a system setup password......................................................................................................................107
Deleting or changing an existing system setup password............................................................................... 107
Chapter 7: Software.................................................................................................................. 108
Operating system............................................................................................................................................................ 108
Downloading drivers........................................................................................................................................................108
Chipset drivers................................................................................................................................................................. 109
Graphics controller driver.............................................................................................................................................. 109
Ports................................................................................................................................................................................... 109
USB drivers........................................................................................................................................................................ 110
Network driver.................................................................................................................................................................. 110
Audio drivers......................................................................................................................................................................110
Storage controller drivers...............................................................................................................................................110
Other drivers...................................................................................................................................................................... 111
Chapter 8: Troubleshooting........................................................................................................ 112
Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.0.............................................................. 112
Running the ePSA Diagnostics................................................................................................................................ 112
Preboot blinking power button codes......................................................................................................................... 112
Hard drive indicator codes............................................................................................................................................. 115
PCIe slots........................................................................................................................................................................... 116
Chapter 9: Contacting Dell......................................................................................................... 118
6Contents

Chassis
This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key
combinations.
Topics:
•Front view
•Back view
•Internal view
•Major components of your system
Front view
1. 5.25 inch ODD bracket 2. Slim optical disk drive
3. Headset port 4. USB 3.1 Gen 1 Type C
5. USB 3.1 Gen 1 Type C port with PowerShare 6. USB 3.1 Gen 1 ports
7. SD card slot 8. HDD activity LED
9. Power button
1
Chassis 7

Back view
1. PSU BIST LED 2. Power cable connector
3. Microphone /Line-in port 4. Line-out port
5. Serial port 6. PS/2 Mouse port
7. PS/2 Keyboard port 8. Network port
9. USB 3.1 Gen1 ports 10. USB 3.1 Gen1 port(supports smart Power-On)
11. PCIe expansion slot
8 Chassis

Internal view
1. PSU bracket 2. HDD bezel lock/unlock button
3. ODD 5.25" bracket 4. Intrusion switch
5. PCIe holder 6. Coin cell battery
7. Powered GPU 8. Air shroud
Chassis 9

1. Heat sink 2. PSU distribution board
3. HDD fan 4. Flex bay
5. Speaker 6. Drive access release latch
7. System board
10 Chassis