Dell Precision Workstation 530 User manual

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Dell Precision™ WorkStation 530
USER’S GUIDE

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
Abbreviations, Acronyms, and
Definitions
For a complete list of abbreviations, acronyms, and definitions, see the
Glossary.
——————————————
Information in this document is subject to change without notice.
© 2001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.
Trademarks used in this text:
Dell , Dell Precision , OptiPlex , Dell OpenManage , Dimension ,
Inspiron , Latitude , the DELL logo, DellNet , and DellWare are trademarks of Dell Computer
Corporation;
Microsoft , Windows , MS-DOS , and Windows NT are registered trademarks of
Microsoft Corporation;
Intel and Pentium are registered trademarks, and Xeon is a trademark
of Intel Corporation;
IBM is a registered trademark of International Business Machines
Corporation;
3Com is a registered trademark of 3Com Corporation; Novell and NetWare are
registered trademarksofNovell,Inc. Asan ENERGY STAR Partner,DellComputer Corporation
has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Computer Corporation disclaims any
proprietary interest in trademarks and trade names other than its own.
Model WHL
September 2001 63RVR A02

Contents 3
Contents
1Safety Information
Safety First—For You and Your Computer . . . . . . . . . . . . . 12
When Working Inside Your Computer . . . . . . . . . . . . . . 12
Protecting Against Electrostatic Discharge . . . . . . . . . . . . 14
Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . . 15
2About Your Computer
Finding Information and Assistance . . . . . . . . . . . . . . . . 18
Front View of Your Computer . . . . . . . . . . . . . . . . . . . 21
Controls and Lights . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . 24
Back View of Your Computer . . . . . . . . . . . . . . . . . . . . 26
Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . 26
Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . 30
System Cables . . . . . . . . . . . . . . . . . . . . . . . . . 31
System Board Components . . . . . . . . . . . . . . . . . . . 33
Front Panel Components . . . . . . . . . . . . . . . . . . . . 36
3Advanced Features
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Entering System Setup . . . . . . . . . . . . . . . . . . . . . 40
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . 41
System Setup Navigation Keys . . . . . . . . . . . . . . . . . 41

4Contents
Changing the Boot Sequence . . . . . . . . . . . . . . . . . . 42
Network Operations . . . . . . . . . . . . . . . . . . . . . . 43
Integrated Devices . . . . . . . . . . . . . . . . . . . . . . . 45
Manageability . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Dell OpenManage IT Assistant . . . . . . . . . . . . . . . . . 46
Dell OpenManage Client Instrumentation. . . . . . . . . . . . 46
Downloading Systems Management Utilities . . . . . . . . . . 47
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chassis Intrusion Detection . . . . . . . . . . . . . . . . . . 48
Security Cable Slot and Padlock Ring . . . . . . . . . . . . . 49
Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Password Protection . . . . . . . . . . . . . . . . . . . . . . . . 51
System Password . . . . . . . . . . . . . . . . . . . . . . . 51
Setup Password . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing and Configuring Software . . . . . . . . . . . . . . . 58
TAPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Installing a TAPI Device . . . . . . . . . . . . . . . . . . . . 59
Installing a TAPI Sound Card . . . . . . . . . . . . . . . . . 60
IEEE 1394 (FireWire) . . . . . . . . . . . . . . . . . . . . . . . 62
Power Management . . . . . . . . . . . . . . . . . . . . . . . . 63
Dell System Utilities . . . . . . . . . . . . . . . . . . . . . . . . 65
AutoShutdown . . . . . . . . . . . . . . . . . . . . . . . . . 65
Asset Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Auto Power On . . . . . . . . . . . . . . . . . . . . . . . . . 65
4Removing and Installing Parts
Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Opening the Computer Cover . . . . . . . . . . . . . . . . . . 68
Closing the Computer Cover . . . . . . . . . . . . . . . . . . 69

Contents 5
Interior Service Label . . . . . . . . . . . . . . . . . . . . . . . 71
Computer Memory . . . . . . . . . . . . . . . . . . . . . . . . . 72
Computer Memory Installation Guidelines . . . . . . . . . . . . 74
Upgrading Computer Memory . . . . . . . . . . . . . . . . . . 78
Removing a Memory Module . . . . . . . . . . . . . . . . . . 80
Installing a Memory Module . . . . . . . . . . . . . . . . . . 81
Removing Memory Riser Boards . . . . . . . . . . . . . . . . 81
Installing Memory Riser Boards . . . . . . . . . . . . . . . . . 84
Disk Drives and Media . . . . . . . . . . . . . . . . . . . . . . . 86
Installing a CD, Zip, or Other Externally Accessible Drive . . . . 88
Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . 98
EIDE Device Installation Guidelines . . . . . . . . . . . . . . 105
SCSI Device Installation Guidelines . . . . . . . . . . . . . . 106
Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . 109
Installing an Expansion Card . . . . . . . . . . . . . . . . . 111
Removing an Expansion Card . . . . . . . . . . . . . . . . . 115
Microprocessor Airflow Shroud . . . . . . . . . . . . . . . . . 117
Removing the Microprocessor Airflow Shroud . . . . . . . . . 117
Installing the Microprocessor Airflow Shroud . . . . . . . . . 118
Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Installation Guidelines . . . . . . . . . . . . . . . . . . . . 120
Upgrading the Microprocessor(s) . . . . . . . . . . . . . . . 120
VRM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Removing a VRM . . . . . . . . . . . . . . . . . . . . . . . 126
Installing a VRM . . . . . . . . . . . . . . . . . . . . . . . 127
Computer Battery . . . . . . . . . . . . . . . . . . . . . . . . 129

6Contents
5Technical Specifications
6Solving Problems
Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 140
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . 141
Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . 143
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . 145
Sound and Speaker Problems . . . . . . . . . . . . . . . . . 147
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . 149
Serial or Parallel Device Problems . . . . . . . . . . . . . . . 150
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . 152
Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . 154
Diskette Drive Problems . . . . . . . . . . . . . . . . . . . . 155
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . 157
Battery Problems . . . . . . . . . . . . . . . . . . . . . . . 161
Expansion-Card Problems . . . . . . . . . . . . . . . . . . . 162
Network Problems . . . . . . . . . . . . . . . . . . . . . . . 164
Recover From a Program That Is Not Responding . . . . . . . 166
Restart a Computer That Is Not Responding . . . . . . . . . . 166
Repair a Wet Computer . . . . . . . . . . . . . . . . . . . . 166
Repair a Dropped or Damaged Computer . . . . . . . . . . . . 168
Hardware Conflicts . . . . . . . . . . . . . . . . . . . . . . 169
System Memory Problems . . . . . . . . . . . . . . . . . . . 169
Microprocessor Problems . . . . . . . . . . . . . . . . . . . 171
System Board Problems . . . . . . . . . . . . . . . . . . . . 174
Reset Corrupted BIOS Settings . . . . . . . . . . . . . . . . 175
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 177
When to Use the Dell Diagnostics . . . . . . . . . . . . . . . 177
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Before You Start Testing . . . . . . . . . . . . . . . . . . . . 178
Running the Dell Diagnostics . . . . . . . . . . . . . . . . . . 178
Advanced Testing . . . . . . . . . . . . . . . . . . . . . . . 182
Messages and Codes . . . . . . . . . . . . . . . . . . . . . . . . 184

Contents 7
System Messages . . . . . . . . . . . . . . . . . . . . . . . 184
System Beep Codes . . . . . . . . . . . . . . . . . . . . . . 192
Warning Messages . . . . . . . . . . . . . . . . . . . . . . 194
Diagnostics Messages . . . . . . . . . . . . . . . . . . . . . 195
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . 195
SNMP Platform Event Traps . . . . . . . . . . . . . . . . . 201
Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 203
Operating System Compatibility . . . . . . . . . . . . . . . . 205
Multiple Microprocessor Compatibility . . . . . . . . . . . . 205
Input Errors . . . . . . . . . . . . . . . . . . . . . . . . . 205
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . 205
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 206
Memory-Resident Programs . . . . . . . . . . . . . . . . . . 206
Program Conflicts . . . . . . . . . . . . . . . . . . . . . . . 206
Memory Address Conflicts . . . . . . . . . . . . . . . . . . 207
Interrupt Assignment Conflicts . . . . . . . . . . . . . . . . 207
BIOS Recovery Utility. . . . . . . . . . . . . . . . . . . . . 208
7Microsoft® Windows® XP Features
Overview of Windows XP . . . . . . . . . . . . . . . . . . . . . 213
Help and Support Center . . . . . . . . . . . . . . . . . . . 213
New User Interface . . . . . . . . . . . . . . . . . . . . . . . . 215
Switching to Classic View . . . . . . . . . . . . . . . . . . . 215
Clean Desktop Wizard. . . . . . . . . . . . . . . . . . . . . 216
Taskbar Grouping . . . . . . . . . . . . . . . . . . . . . . . 217
Notification Area Cleanup . . . . . . . . . . . . . . . . . . . 217
Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . 219
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Application and Device Compatibility . . . . . . . . . . . . . . 221
Program Compatibility Wizard . . . . . . . . . . . . . . . . 221
System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . 223

8Contents
Using System Restore . . . . . . . . . . . . . . . . . . . . . 223
Restore Process . . . . . . . . . . . . . . . . . . . . . . . . 225
Driver Rollback . . . . . . . . . . . . . . . . . . . . . . . . 226
User Accounts and Fast User Switching . . . . . . . . . . . . . 227
How to Use Fast User Switching . . . . . . . . . . . . . . . . 227
What Happens When a Fast User Switch Occurs? . . . . . . . 227
Special Considerations With Fast User Switching . . . . . . . 228
How to Turn Off Fast User Switching . . . . . . . . . . . . . . 228
How to Add Users . . . . . . . . . . . . . . . . . . . . . . . 229
Home and Small Office Networking . . . . . . . . . . . . . . . . 231
Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . 231
Internet Connection Firewall . . . . . . . . . . . . . . . . . . . 233
8Getting Help
Help Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . 236
Help Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Problems With Your Order . . . . . . . . . . . . . . . . . . . 239
Product Information . . . . . . . . . . . . . . . . . . . . . . 239
Returning Items for Warranty Repair or Credit . . . . . . . . . 239
Before You Call . . . . . . . . . . . . . . . . . . . . . . . . 240
Dell Contact Numbers . . . . . . . . . . . . . . . . . . . . . . . 242
9Additional Information
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 258
FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 259
IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . 261
CE Notice (European Union) . . . . . . . . . . . . . . . . . . 261
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 262
EN 55022 Compliance (Czech Republic Only) . . . . . . . . . 263
VCCI Notice (Japan Only) . . . . . . . . . . . . . . . . . . . 263

Contents 9
MIC Notice (Republic of Korea Only) . . . . . . . . . . . . . 265
Polish Center for Testing and Certification Notice . . . . . . . 266
BSMI Notice (Taiwan Only) . . . . . . . . . . . . . . . . . . 269
NOM Information (Mexico Only) . . . . . . . . . . . . . . . 270
Información para NOM (únicamente para México) . . . . . . 271
ENERGY STAR® Compliance . . . . . . . . . . . . . . . . . . 273
Limited Warranty and Return Policy . . . . . . . . . . . . . . . 274
Three-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 274
Three-Year Limited Warranty (Canada Only) . . . . . . . . . 277
One-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . . . . . . . . . 281
"Total Satisfaction" Return Policy (U.S. and Canada Only) . . . 283
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

10 Contents