Dell d400 - Latitude - Pentium M 1.3 GHz User manual

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DELL CONFIDENTIAL – PRELIMINARY 1/29/03 – FOR PROOF ONLY
www.dell.com | support.dell.com
Dell™ Latitude™ D400 User’s Guide

FILE LOCATION: S:\SYSTEMS\Pebble\UG\A00\English\tp.fm
DELL CONFIDENTIAL – PRELIMINARY 1/29/03 – FOR PROOF ONLY
Click the links to the left for information on the features and operation of
your computer. For information on other documentation included with
your computer, see "Finding Information."
CAUTION: Follow the safety instructions in the System Information
Guide
to help protect your computer from damage and ensure your
own personal safety.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary.
If you purchased a Dell™ n Series computer, any references in this
document to Microsoft®Windows®operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, Dell Precision, OptiPlex, Inspiron,
Dimension, Dell TravelLite, and DellNet are trademarks of Dell Computer Corporation; Intel,
Pentium, and Intel SpeedStep are registered trademarks and Centrino is a trademark of Intel
Corporation;Microsoft,Windows,WindowsNT,andMS-DOSareregisteredtrademarksofMicrosoft
Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Computer
Corporation under license; ENERGY STAR is a registered trademark of the U.S. Environmental
ProtectionAgency.As anENERGY STARPartner,DellComputerCorporation hasdetermined that
this product meets the ENERGY STAR guidelines for energy efficiency.
Othertrademarksandtradenamesmaybeusedinthisdocumenttorefertoeithertheentitiesclaiming
themarksandnamesortheirproducts.DellComputerCorporationdisclaimsanyproprietaryinterest
in trademarks and trade names other than its own.
Model PPT

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DELL CONFIDENTIAL – PRELIMINARY 1/29/03 – FOR PROOF ONLY
March 2003 P/N 2X468 Rev. A00

FILE LOCATION: S:\SYSTEMS\Pebble\UG\A00\English\tp.fm
DELL CONFIDENTIAL – PRELIMINARY 1/29/03 – FOR PROOF ONLY

Contents 3
Contents
1Finding Information
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 14
Documentation Updates . . . . . . . . . . . . . . . . . . . . . . 14
Using Microsoft®Windows®. . . . . . . . . . . . . . . . . . . . 14
Windows Help . . . . . . . . . . . . . . . . . . . . . . . . . 14
Microsoft Windows Guide . . . . . . . . . . . . . . . . . . . . 14
Using Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Device User’s Guides . . . . . . . . . . . . . . . . . . . . . . 14
Using the Drivers and Utilities CD . . . . . . . . . . . . . . . . . 15
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Microsoft Windows Guide . . . . . . . . . . . . . . . . . . . . 15
Dell Support . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2About Your Computer
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4Contents
3UsingMicrosoft® Windows® XP
Help and Support Center . . . . . . . . . . . . . . . . . . . . . 32
Switching to Classic View . . . . . . . . . . . . . . . . . . . . . 32
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 32
Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Window and Button Appearance . . . . . . . . . . . . . . . . 32
Desktop Cleanup Wizard . . . . . . . . . . . . . . . . . . . . . 33
Transferring Information to a New Computer . . . . . . . . . . 33
User Accounts and Fast User Switching . . . . . . . . . . . . . 35
Adding User Accounts . . . . . . . . . . . . . . . . . . . . . 35
Fast User Switching . . . . . . . . . . . . . . . . . . . . . . 35
Setting Up a Home and Office Network . . . . . . . . . . . . . 36
Connecting to a Network Adapter . . . . . . . . . . . . . . . 36
Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . 36
Internet Connection Firewall . . . . . . . . . . . . . . . . . . . 37
4Dell™ QuickSet Features
Clicking the QuickSet Icon . . . . . . . . . . . . . . . . . . . . 40
Double-Clicking the QuickSet Icon . . . . . . . . . . . . . . . . 40
Right-Clicking the QuickSet Icon . . . . . . . . . . . . . . . . . 40
5Using the Keyboard and Touch Pad
Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Keyboard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . 44
System Functions . . . . . . . . . . . . . . . . . . . . . . . 44
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
CD or DVD Tray . . . . . . . . . . . . . . . . . . . . . . . . 45

Contents 5
Display Functions . . . . . . . . . . . . . . . . . . . . . . . . 45
Radios (Including Wireless Networking and Bluetooth™) . . . . 45
Power Management . . . . . . . . . . . . . . . . . . . . . . . 45
Speaker Functions . . . . . . . . . . . . . . . . . . . . . . . 46
Microsoft® Windows® Logo Key Functions . . . . . . . . . . . 46
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Customizing the Touch Pad and Track Stick . . . . . . . . . . . 48
Changing the Track Stick Cap . . . . . . . . . . . . . . . . . . . 48
6Using the Display
Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . 52
Switching the Video Image . . . . . . . . . . . . . . . . . . . . . 53
Setting Display Resolution . . . . . . . . . . . . . . . . . . . . . 53
Microsoft® Windows® XP . . . . . . . . . . . . . . . . . . . 53
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 53
7Using the Dell™ D/Bay
About the Dell D/Bay . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing and Installing Devices When the Computer is Turned Off .
56
Removing and Installing Devices While the Computer Is Running 58
Using the CD or DVD Tray . . . . . . . . . . . . . . . . . . . . . 61
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . 62
Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . 63
8Using a Battery
Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . 66

6Contents
Checking the Battery Charge . . . . . . . . . . . . . . . . . . . 67
Dell QuickSet Battery Meter . . . . . . . . . . . . . . . . . . 67
Microsoft Windows Power Meter. . . . . . . . . . . . . . . . 67
Charge Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 68
Health Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 68
Low-Battery Warning . . . . . . . . . . . . . . . . . . . . . 69
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . 69
Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . 69
Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . 70
Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . 70
9Power Management
Power Management Tips . . . . . . . . . . . . . . . . . . . . . 72
Power Management Wizard . . . . . . . . . . . . . . . . . . . . 72
Setting Sleep Modes . . . . . . . . . . . . . . . . . . . . . . 72
Selecting a Power Scheme . . . . . . . . . . . . . . . . . . . 73
Setting Battery Alarms and Actions . . . . . . . . . . . . . . 74
Completing the Power Management Wizard . . . . . . . . . . 74
Power Management Modes . . . . . . . . . . . . . . . . . . . . 75
Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . 75
Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . 75
Power Options Properties . . . . . . . . . . . . . . . . . . . . . 76
Power Schemes Tab . . . . . . . . . . . . . . . . . . . . . . 77
Alarms Tab . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Power Meter Tab . . . . . . . . . . . . . . . . . . . . . . . . 77
Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . 77
Hibernate Tab . . . . . . . . . . . . . . . . . . . . . . . . . 78
Intel SpeedStep®Technology Tab . . . . . . . . . . . . . . . 78

Contents 7
10 Using PC Cards
PC Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
PC Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Extended PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . 82
Installing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . 82
Removing a PC Card or Blank . . . . . . . . . . . . . . . . . . . 83
11 Using Smart Cards
About Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . 88
Installing a Smart Card . . . . . . . . . . . . . . . . . . . . . . . 88
12 Traveling With Your Computer
Identifying Your Computer . . . . . . . . . . . . . . . . . . . . . 92
Packing the Computer . . . . . . . . . . . . . . . . . . . . . . . 92
Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Traveling by Air . . . . . . . . . . . . . . . . . . . . . . . . . 93
If Your Computer Is Lost or Stolen . . . . . . . . . . . . . . . 94
13 Passwords
About Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using a Primary Password . . . . . . . . . . . . . . . . . . . . . 96
Using an Administrator Password . . . . . . . . . . . . . . . . . 97
Using a Hard Drive Password . . . . . . . . . . . . . . . . . . . . 98
Assigning an Asset Tag . . . . . . . . . . . . . . . . . . . . . . . 99
Viewing Existing Asset and Service Tags . . . . . . . . . . . 100

8Contents
Deleting an Asset Tag . . . . . . . . . . . . . . . . . . . . . 100
Assigning an Owner Tag . . . . . . . . . . . . . . . . . . . . 100
Deleting an Owner Tag . . . . . . . . . . . . . . . . . . . . . 101
Asset Tag Options . . . . . . . . . . . . . . . . . . . . . . . 101
14 Solving Problems
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Video and Display Problems . . . . . . . . . . . . . . . . . . . . 111
If the display is blank . . . . . . . . . . . . . . . . . . . . . 111
If the display is difficult to read . . . . . . . . . . . . . . . . 112
If only part of the display is readable . . . . . . . . . . . . . . 113
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 113
If you have a problem with the integrated speaker . . . . . . . 113
If you have a problem with external speakers . . . . . . . . . . 114
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 115
Modem and Internet Connection Problems . . . . . . . . . . . . 117
Touch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . 119
External Keyboard Problems . . . . . . . . . . . . . . . . . . . 120
Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . 122
Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 122
If you cannot save a file to a floppy drive . . . . . . . . . . . . 122
If you cannot play a CD, CD-RW, DVD, or DVD+RW . . . . . 123
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray .
124
If you hear an unfamiliar scraping or grinding sound . . . . . . 124
If the CD-RW or DVD+RW drive stops writing . . . . . . . . 124
If you have problems with a hard drive . . . . . . . . . . . . . 125
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 125

Contents 9
Smart Card Problems . . . . . . . . . . . . . . . . . . . . . . . 126
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . 126
General Program Problems . . . . . . . . . . . . . . . . . . . . 127
A program crashes . . . . . . . . . . . . . . . . . . . . . . 127
A program stops responding . . . . . . . . . . . . . . . . . . 127
A solid blue screen appears . . . . . . . . . . . . . . . . . . 127
Error messages appear . . . . . . . . . . . . . . . . . . . . 128
If Your Dell™ Computer Gets Wet . . . . . . . . . . . . . . . . 128
If You Drop or Damage Your Computer . . . . . . . . . . . . . 129
Resolving Other Technical Problems . . . . . . . . . . . . . . . 130
15 Using the Dell Diagnostics
When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . 132
Features of the Dell Diagnostics . . . . . . . . . . . . . . . . . 132
Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . . 133
16 Cleaning Your Computer
Computer, Keyboard, and Display . . . . . . . . . . . . . . . 138
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . 138
Optical Media . . . . . . . . . . . . . . . . . . . . . . . . . 139
17 Reinstalling Software
Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . 142
Manually Reinstalling Drivers for Windows XP . . . . . . . . 143
Using the Windows XP Device Driver Rollback . . . . . . . . 144
Manually Reinstalling Drivers for Windows 2000 . . . . . . . 144
Resolving Software and Hardware Incompatibilities . . . . . . 145

10 Contents
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 146
Using Microsoft® Windows® System Restore . . . . . . . . . . 147
Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 148
Restoring the Computer to an Earlier Operating State . . . . . 148
Undoing the Last System Restore . . . . . . . . . . . . . . . 149
Reinstalling Microsoft®Windows®XP . . . . . . . . . . . . . . 150
Before You Reinstall . . . . . . . . . . . . . . . . . . . . . . 150
Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . 150
Reinstalling Drivers and Software . . . . . . . . . . . . . . . 152
Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . . 152
Enabling Hibernate Mode . . . . . . . . . . . . . . . . . . . 154
18 Adding and Replacing Parts
Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Installing a Memory Module Under the Memory Module/Modem Cover
156
Installing a Memory Module Under the Keyboard . . . . . . . 159
Adding a Modem . . . . . . . . . . . . . . . . . . . . . . . . . 161
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . 163
Adding a Mini PCI Card . . . . . . . . . . . . . . . . . . . . . . 165
Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . 168
Adding a Bluetooth™ Module . . . . . . . . . . . . . . . . . . . 169
19 Using the System Setup Program
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Viewing the System Setup Screens . . . . . . . . . . . . . . . . 174

Contents 11
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . 175
Commonly Used Options . . . . . . . . . . . . . . . . . . . . . 175
Changing the Boot Sequence . . . . . . . . . . . . . . . . . 175
Changing COM Ports . . . . . . . . . . . . . . . . . . . . . 176
Enabling the Infrared Sensor . . . . . . . . . . . . . . . . . 177
20 Alert Standard Format (ASF)
21 Getting Help
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . 182
Online Services . . . . . . . . . . . . . . . . . . . . . . . . 182
AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . 183
Automated Order-Status Service . . . . . . . . . . . . . . . 184
Technical Support Service . . . . . . . . . . . . . . . . . . . 184
Problems With Your Order . . . . . . . . . . . . . . . . . . . . 184
Product Information . . . . . . . . . . . . . . . . . . . . . . . 184
Returning Items for Warranty Repair or Credit . . . . . . . . . 184
Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 187
22 Specifications
23 Appendix
Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 214
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 215
FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . 217
IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . 220

12 Contents
CE Notice (European Union) . . . . . . . . . . . . . . . . . . 222
CE Mark Notice . . . . . . . . . . . . . . . . . . . . . . . . 222
New Zealand Telecom Warnings . . . . . . . . . . . . . . . . 223
ENERGY STAR®Compliance . . . . . . . . . . . . . . . . . 225
Simplified Chinese Class A Warning Notice (China Only) . . . . 225
EN 55022 Compliance (Czech Republic Only) . . . . . . . . . 226
VCCI Notice (Japan Only) . . . . . . . . . . . . . . . . . . . 226
MIC Notice (Republic of Korea Only) . . . . . . . . . . . . . . 228
Polish Center for Testing and Certification Notice . . . . . . . 230
BSMI Notice (Taiwan Only) . . . . . . . . . . . . . . . . . . 231
NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 233
Warranty and Return Policy . . . . . . . . . . . . . . . . . . . . 234
24 Glossary

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1
SECTION 1
Finding Information

14 Finding Information
www.dell.com | support.dell.com
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DELL CONFIDENTIAL – PRELIMINARY 1/29/03 – FOR PROOF ONLY
Safety Instructions
CAUTION: For precautions on safely handling and using your
computer and preventing electrostatic discharge, see the safety
instructions in the
System Information Guide .
Documentation Updates
Documentation updates are sometimes included with your computer to
describe changes to your computer or software. Always read these updates
before consulting any other documentation because the updates contain
the latest information.
Readme files, which may be installed on your hard drive or found on CDs
such as the Dell™ Drivers and Utilities CD, provide last-minute updates
about technical changes to your computer or advanced technical reference
material intended for experienced users or technicians.
Using Microsoft®Windows®
Windows Help
The Windows XP and Windows 2000 operating systems provide complete
online instructions for using them:
•In Windows XP, click the Start button and click Help and Support. For
more information, see "Help and Support Center."
•In Windows 2000, click the Start button and click Help.
Microsoft Windows Guide
For more information on using the Windows operating system, see the
Microsoft Windows documentation that came with your computer.
Using Devices
Device User’s Guides
For help on using your computer's devices (such as a modem) and options
you purchase separately from your computer, see the device user’s guide.

Finding Information 15
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DELL CONFIDENTIAL – PRELIMINARY 1/29/03 – FOR PROOF ONLY
•In Windows XP, click the Start button and click Help and Support.
From the Help and Support window, click User and system guides.
•In Windows 2000, click the Start button, point to Programs, and then
click User’s Guides.
Using the Drivers and Utilities CD
The Drivers and Utilities CD contains drivers and utilities, the Dell
Diagnostics, and user’s guides for your computer and optional devices. Dell
ships your computer to you with required drivers and utilities already
installed—no further installation or configuration is needed. If you ever
needtoreinstall a driver or utility, run diagnosticstests on your computer,or
access the user’s guides, use the Drivers and Utilities CD. See "Reinstalling
Software" and "Using the Dell Diagnostics."
Fixing Problems
For help with fixing computer problems, see "Solving Problems" and "Using
the Dell Diagnostics."
Microsoft Windows Guide
For more information on troubleshooting problems, see the Microsoft
Windows documentation that came with your computer.
Dell Support
For personalized online support, driver updates, and instant answers to your
questions, access the Dell Support website at support.dell.com.
Installing Parts
For help with adding parts to your computer, see "Adding and Replacing
Parts."
For detailed information on the computer parts and assemblies and how to
remove and replace them, see the computer Service Manual on
support.dell.com.

16 Finding Information
www.dell.com | support.dell.com
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2
SECTION 2
About Your Computer

18 About Your Computer
www.dell.com | support.dell.com
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Front View
1display latch 8touch pad
2display 9battery/battery bay
3device status lights 10 track stick/touch pad
buttons
4keyboard status lights 11 track stick
5power button 12 microphone
6speaker 13 volume control buttons
7keyboard 14 mute button
1
5
2
10
611
4
9
8
12
3
7
13
14