Dell D820 - Latitude Laptop Notebook User manual

Dell™ Latitude™ D820
Technical Manual

Finding Information
NOTE: Some features or media may be optional and may not ship with your computer. Some
features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
•A diagnostic program for my computer
•Drivers for my computer
•My device documentation
•Notebook System Software (NSS)
Drivers and Utilities CD (also known as ResourceCD)
NOTE: The Drivers and Utilities CD may be optional and
may not ship with your computer.
Documentation and drivers are already installed on your
computer. You can use the CD to reinstall drivers (see
Reinstalling Drivers and Utilities) or to run the Dell
Diagnostics (see Dell Diagnostics).
Readme files may be included on your CD to provide last-
minute updates about technical changes to your computer
or advanced technical-reference material for technicians or
experienced users.
NOTE: Drivers and documentation updates can be found
at support.dell.com.
•How to set up my computer
•Basic troubleshooting information
•How to run the Dell Diagnostics
•How to set up a printer
•Additional information about setting up
my computer
•How to troubleshoot and solve problems
•How to remove and install parts
•Specifications
•How to contact Dell
Quick Reference Guide
NOTE: This document may be optional and may not ship
with your computer.
NOTE: This document is available as a PDF at
support.dell.com.
•Warranty information
•Terms and Conditions (U.S. only)
•Safety instructions
•Regulatory information
•Ergonomics information
•End User License Agreement
Dell™ Product Information Guide

•Service Tag and Express Service Code
•Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
•Use the Service Tag to identify your computer
when you use support.dell.com or contact
support. It is recommended that you keep a copy
of the Service Tag in a secure location in case
your computer is lost or stolen.
o
•Enter the Express Service Code to direct your call
when contacting technical support.
•Solutions — Troubleshooting hints and
tips, articles from technicians, and online
courses, frequently asked questions
•Community — Online discussion with
other Dell customers
•Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
•Customer Care — Contact information,
service call and order status, warranty,
and repair information
•Service and support — Service call
status and support history, service
contract, online discussions with
technical support
•Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
•Downloads — Certified drivers, patches,
and software updates
•Notebook System Software (NSS)— If
you reinstall the operating system for
your computer, you should also reinstall
the NSS utility. NSS provides critical
updates for your operating system and
support for Dell™ 3.5-inch USB floppy
drives, Intel® Pentium® M processors,
optical drives, and USB devices. NSS is
necessary for correct operation of your
Dell computer. The software
automatically detects your computer and
operating system and installs the
updates appropriate for your
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support
site.
NOTE: Corporate, government, and education customers
can also use the customized Dell Premier Support website
at premier.support.dell.com.
To download Notebook System Software:
1. Go to support.dell.com→Downloads.
2. Enter your Service Tag or product model.
3. In the Download Category drop-down menu, click
All.
4. Select the operating system and operating system
language for your computer, and click Submit.
5. Under Select a Device, scroll to System and
Configuration Utilities, and click Dell Notebook
System Software.

configuration.
•Service call status and support history
•Top technical issues for my computer
•Frequently asked questions
•File downloads
•Details on my computer configuration
•Service contract for my computer
Dell Premier Support Website —
premier.support.dell.com
The Dell Premier Support website is customized for
corporate, government, and education customers. This
website may not be available in all regions.
•How to use Windows XP
•How to work with programs and files
•How to personalize my desktop
Windows Help and Support Center
1. Click Start→Help and Support.
2. Type a word or phrase that describes your problem
and click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
•Information on network activity, the
Power Management Wizard, hotkeys,
and other items controlled by Dell
QuickSet
Dell QuickSet Help
To view Dell QuickSet Help, right-click the icon in the
Microsoft® Windows® taskbar.
For more information on Dell QuickSet, see Dell™
QuickSet.
•How to reinstall my operating system Operating System CD
NOTE: The Operating System CD may be optional and
may not ship with your computer.
The operating system is already installed on your
computer. To reinstall your operating system, use the
optional Operating System CD (see Restoring Your
Operating System.)
After you reinstall your operating system, use the Drivers
and Utilities CD (ResourceCD) to reinstall drivers for the
devices that came with your computer.
NOTE: The color of your CD varies based on the operating
system you ordered.

About Your Computer
Front View
Left Side View
Right Side View
Back View
Bottom View
Front View
1
display latch 8 touch pad/track stick buttons
2
display 9 track stick
3
power button 10
keyboard status lights
4
device status lights
11
volume control buttons
5
speakers (2) 12
mute button
6
keyboard 13
ambient light sensor
7
touch pad
display latch — Keeps the display closed.

display — For more information about your display, see Using the Display.
power button — Press the power button to turn on the computer or exit a power management mode
(see Power Management Modes).
NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows®
operating system shutdown rather than by pressing the power button.
If the computer stops responding, press and hold the power button until the computer turns off
completely (which may take several seconds).
device status lights
Turns on when you turn on the computer and blinks when the computer is in a power
management mode.
Turns on when the computer reads or writes data.
NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless devices are enabled. To enable or disable WiFi, use the wireless switch
on the left side of the computer.
Turns on when Bluetooth®wireless technology is enabled. To enable or disable Bluetooth
wireless technology, use the wireless switch on the left side of the computer.
NOTE: Bluetooth wireless technology is an optional feature on your computer, so the icon
turns on only if you ordered Bluetooth wireless technology with your computer. For more
information, see the documentation that came with your Bluetooth wireless technology.
If the computer is connected to an electrical outlet, the light operates as follows:
oSolid green: The battery is charging.
oFlashing green: The battery is almost fully charged.
oOff: The battery is adequately charged (or external power is not available to charge
the battery).

If the computer is running on a battery, the light operates as follows:
oOff: The battery is adequately charged (or the computer is turned off).
oFlashing orange: The battery charge is low.
oSolid orange: The battery charge is critically low.
speaker — To adjust the volume of the integrated speaker, press the volume control buttons or mute
button.
keyboard — The keyboard includes a numeric keypad as well as the Windows logo key. For
information on supported keyboard shortcuts, see Numeric Keypad.
touch pad — Provides the functionality of a mouse. See Touch Pad for more information.
Touch pad/track stick buttons — Provide the functionality of a mouse. See Touch Pad for more
information.
NOTE: If you ordered the optional fingerprint reader with your computer, the reader is located
between the touch pad buttons.
ambient light sensor (ALS) — Helps to control display brightness. For more information, see Using the
Ambient Light Sensor.
keyboard status lights
The green lights located above the keyboard indicate the following:
Turns on when the numeric keypad is enabled.
Turns on when the uppercase letter function is enabled.
Turns on when the scroll lock function is enabled.

volume control buttons — Press these buttons to adjust the volume.
mute button — Press this button to turn off the volume.
Left Side View
1
security cable slot
6 infrared sensor
2
air vents 7 wireless switch
3
1394 connector 8 Wi-Fi Catcher™ light
4
audio connectors 9 PC Card slot
5
ExpressCard slot 10
smart card slot
security cable slot — Lets you attach a commercially available antitheft device to the computer. For
more information, see Security Cable Lock.
NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
air vents — The computer uses an internal fan to create airflow through the vents, which prevents the
computer from overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do
not store your Dell™ computer in a low-airflow environment, such as a closed briefcase,
while it is running. Restricting the airflow can damage the computer or cause a fire.
NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does
not indicate a problem with the fan or the computer.
IEEE 1394 connector — Connects devices supporting IEEE 1394 high-speed transfer rates, such as
some digital video cameras.
audio connectors

Attach headphones to the connector.
Attach a microphone to the connector.
ExpressCard slot — Supports 34- and 54-mm PCI ExpressCards or USB-based ExpressCards (see
Using Cards).
infrared sensor — Lets you transfer files from your computer to another infrared-compatible device
without using cable connections.
When you receive your computer, the sensor is disabled. You can use the system setup program to
enable the sensor. For information on transferring data, see Windows Help, the Help and Support
Center, or the documentation that came with your infrared-compatible device.
wireless switch — Turns on/off wireless devices such as Wi-Fi and internal cards with Bluetooth
technology and scans for Wi-Fi networks. For more information about scanning for wireless networks,
see Dell™ Wi-Fi Catcher™ Network Locator.
NOTE: The wireless switch does not detect Mobile Broadband networks or networks that use
internal cards with Bluetooth technology.
1 "off" position 2 "on" position 3 "momentary" position
4 Wi-Fi Catcher™ light
Wireless switch positions
"off" Disables wireless devices
"on" Enables wireless devices

"momentary"
Scans for Wi-Fi networks. See Dell™ Wi-Fi Catcher™ Network Locator for more
information.
Wi-Fi Catcher™ light — The light operates as follows:
oFlashing green: Searching for networks
oSolid green: Strong network found
oSolid yellow: Weak network found
oFlashing yellow: Error
oOff: No signal found
PC Card slot — Supports one PC Card, such as a modem or network adapter. The computer ships
with a blank installed in the slot. For more information, see Using Cards.
smart card slot — Supports one smart card (see Smart Cards).
Right Side View
1 media bay 2 USB connectors (2)
media bay — Supports a floppy drive, optical drives, or a second battery or second hard drive (see
Using Multimedia).
USB connectors
Connect USB devices, such as a mouse, keyboard, or printer.
Back View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do
not store your computer in a low-airflow environment, such as a closed briefcase, while it
is running. Restricting the airflow can damage the computer or cause a fire.
1
network connector (RJ-45)
5
serial connector
2
USB connector 6
video connector