Dell Inspiron 15-3559 User manual

Inspiron 15
3000 Series
Service Manual
Computer Model: Inspiron 15–3559
Regulatory Model: P47F
Regulatory Type: P47F004

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and
international copyright and intellectual property laws. Dell™and the Dell logo are trademarks
of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2015–11
Rev. A00

Contents
Before working inside your computer............................ 9
Before you begin ...................................................................................... 9
Safety instructions.................................................................................... 9
Recommended tools................................................................................10
After working inside your tablet.................................... 11
Removing the battery...................................................12
Procedure................................................................................................12
Replacing the battery...................................................13
Procedure................................................................................................13
Removing the base panel..............................................14
Prerequisites............................................................................................14
Procedure................................................................................................14
Replacing the base panel..............................................16
Procedure................................................................................................16
Post-requisites.........................................................................................16
Removing the hard drive...............................................17
Prerequisites............................................................................................ 17
Procedure................................................................................................ 17
Replacing the hard drive...............................................21
Procedure................................................................................................21
Post-requisites.........................................................................................21
3

Removing the memory modules...................................22
Prerequisites........................................................................................... 22
Procedure............................................................................................... 22
Replacing the memory modules................................... 24
Procedure............................................................................................... 24
Post-requisites........................................................................................25
Removing the wireless card......................................... 26
Prerequisites........................................................................................... 26
Procedure............................................................................................... 26
Replacing the wireless card......................................... 28
Procedure............................................................................................... 28
Post-requisites........................................................................................28
Removing the keyboard............................................... 29
Prerequisites........................................................................................... 29
Procedure............................................................................................... 29
Replacing the keyboard............................................... 32
Procedure............................................................................................... 32
Post-requisites........................................................................................32
Removing the palm rest............................................... 33
Prerequisites........................................................................................... 33
Procedure............................................................................................... 33
Replacing the palm rest............................................... 38
Procedure............................................................................................... 38
Post-requisites........................................................................................38
4

Removing the touch pad..............................................39
Prerequisites........................................................................................... 39
Procedure............................................................................................... 40
Replacing the touch pad.............................................. 43
Procedure............................................................................................... 43
Post-requisites........................................................................................43
Removing the power-button board.............................. 44
Prerequisites........................................................................................... 44
Procedure............................................................................................... 45
Replacing the power-button board.............................. 47
Procedure............................................................................................... 47
Post-requisites........................................................................................ 47
Removing the speakers................................................48
Prerequisites........................................................................................... 48
Procedure............................................................................................... 49
Replacing the speakers................................................ 51
Procedure................................................................................................51
Post-requisites.........................................................................................51
Removing the I/O board.............................................. 52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the I/O board.............................................. 54
Procedure............................................................................................... 54
Post-requisites........................................................................................54
5

Removing the system board........................................ 55
Prerequisites...........................................................................................55
Procedure............................................................................................... 56
Replacing the system board.........................................59
Procedure............................................................................................... 59
Post-requisites........................................................................................60
Removing the coin-cell battery.................................... 61
Prerequisites............................................................................................61
Procedure................................................................................................61
Replacing the coin-cell battery.................................... 63
Procedure............................................................................................... 63
Post-requisites........................................................................................63
Removing the heat sink............................................... 64
Prerequisites........................................................................................... 64
Procedure............................................................................................... 64
Replacing the heat sink................................................66
Procedure............................................................................................... 66
Post-requisites........................................................................................66
Removing the fan.........................................................67
Prerequisites........................................................................................... 67
Procedure............................................................................................... 68
Replacing the fan.........................................................69
Procedure............................................................................................... 69
Post-requisites........................................................................................69
6

Removing the display assembly....................................70
Prerequisites........................................................................................... 70
Procedure............................................................................................... 70
Replacing the display assembly....................................73
Procedure............................................................................................... 73
Post-requisites........................................................................................ 73
Removing the power-adapter port...............................74
Prerequisites........................................................................................... 74
Procedure............................................................................................... 74
Replacing the power-adapter port............................... 76
Procedure............................................................................................... 76
Post-requisites........................................................................................76
Removing the display bezel..........................................77
Prerequisites............................................................................................77
Procedure................................................................................................77
Replacing the display bezel..........................................79
Procedure............................................................................................... 79
Post-requisites........................................................................................79
Removing the display panel......................................... 80
Prerequisites........................................................................................... 80
Procedure............................................................................................... 80
Replacing the display panel..........................................83
Procedure............................................................................................... 83
Post-requisites........................................................................................83
7

Removing the camera.................................................. 84
Prerequisites........................................................................................... 84
Procedure............................................................................................... 84
Replacing the camera.................................................. 86
Procedure............................................................................................... 86
Post-requisites........................................................................................86
Removing the display hinges........................................87
Prerequisites........................................................................................... 87
Procedure............................................................................................... 87
Replacing the display hinges........................................89
Procedure............................................................................................... 89
Post-requisites........................................................................................89
Flashing the BIOS........................................................90
Getting help and contacting Dell.................................. 91
Self-help resources..................................................................................91
Contacting Dell........................................................................................92
8

Before working inside your
computer
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
– Windows 10: Click or tap Start → Power → Shut down.
– Windows 8.1: On the Start screen, click or tap the power icon → Shut
down.
– Windows 7: Click or tap Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all cables such as telephone cables, network cables and so on, from
your computer.
5 Disconnect all attached devices and peripherals, such as keyboard, mouse,
monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
9

WARNING: Disconnect all power sources before opening the computer
cover or panels. After you finish working inside the computer, replace all
covers, panels, and screws before connecting to the power source.
CAUTION: To avoid damaging the computer, ensure that the work surface
is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal
components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Phillips screwdriver
• Plastic scribe
10

After working inside your tablet
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your tablet.
2 Connect any external devices, peripherals, and cables you removed before
working on your tablet.
3 Replace any media cards, discs, and any other parts that you removed before
working on your tablet.
4 Connect your tablet and all attached devices to their electrical outlets.
5 Turn on your tablet.
11

Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Close the display and turn the computer over.
2 Slide the battery-release latch to the unlock position.
3 Lift the battery at an angle and remove the battery from the battery bay.
1 battery 2 battery-release latch
4 Turn the computer over, open the display, and press the power button for five
seconds to ground the system board.
12

Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
Slide the tabs on the battery into the slots on the battery bay and snap the battery
into place.
NOTE: The battery-release latch returns to the lock position if the battery is
installed properly.
13

Removing the base panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1 Remove the screws that secure the base panel to the computer base.
14

2 Using your fingertips, gently pry the base panel off the computer base.
1 computer base 2 screws (2)
3 base panel
15

Replacing the base panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Slide the tabs on the base panel into the slots on the computer base and snap
the base panel into place.
2 Replace the screws that secure the base panel to the computer base.
Post-requisites
Replace the battery.
16

Removing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
1 Remove the battery.
2 Remove the base panel.
Procedure
1 Remove the screws that secure the hard-drive assembly to the computer base.
2 Lift the latch and disconnect the hard-drive cable from the system board.
17

3 Lift the hard-drive assembly off the computer base.
1 screws (4) 2 hard-drive assembly
3 hard-drive cable 4 latch
18

4 Disconnect the interposer from the hard drive.
1 hard-drive assembly 2 interposer
19

5 Remove the screws that secure the hard-drive bracket to the hard drive and lift
the hard-drive bracket off the hard drive.
1 screws (4) 2 hard-drive bracket
3 hard drive
20