Dell Latitude ATG D620 User manual

Dell Latitude ATG D620 User's Guide
Dell™ Latitude™ ATG D620 User's Guide
Finding Information
Using a Battery
About Your Computer
Using the Keyboard
Using the Display
Using Multimedia
Using Cards
Using Networks
Securing Your Computer
Troubleshooting
System Setup Program
Reinstalling Software
Adding and Replacing Parts
Dell™ QuickSet Features
Traveling With Your Computer
Getting Help
Specifications
Appendix
Glossary
For information on other documentation included with your computer, see Finding Information.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or
death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows®
operating systems are not applicable.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
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Dell Latitude ATG D620 User's Guide
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge,
PowerVault, PowerApp, ExpressCharge, TravelLite, Strike Zone, Wi-Fi Catcher, Dell MediaDirect, XPS, and Dell OpenManage
are trademarks of Dell Inc.; Core and Intel are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows
are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and
is used by Dell under license; TouchStrip is a trademark of UPEK, Inc.; EMC is a registered trademark of EMC Corporation;
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell
Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP18L
January 2007 P/N FP139 Rev. A01
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Finding Information: Dell Latitude ATG D620 User's Guide
Back to Contents Page
Finding Information
Dell™ Latitude™ ATG D620 User's Guide
NOTE: Some features or media may be optional and may not ship with your computer. Some
features or media may not be available in certain countries.
NOTE: Additional information may ship with your
computer.
What Are You Looking For? Find It Here
●A diagnostic program
for my computer
●Drivers for my
computer
●My device
documentation
●Notebook System
Software (NSS)
Drivers and Utilities CD (also known as ResourceCD)
NOTE: The Drivers and Utilities CD may be optional and may not
ship with your computer.
Documentation and drivers are already installed on your computer.
You can use the CD to reinstall drivers (see Reinstalling Drivers
and Utilities) or to run the Dell Diagnostics (see Dell Diagnostics).
Readme files may be included on your CD to provide last-minute
updates about technical changes to your computer or advanced
technical-reference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at
support.dell.com.
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Finding Information: Dell Latitude ATG D620 User's Guide
●How to set up my
computer
●Basic troubleshooting
information
●How to run the Dell
Diagnostics
●How to remove and
install parts
Quick Reference Guide
NOTE: This document may be optional and may not ship with your
computer.
NOTE: This document is available as a PDF at support.dell.com.
●Warranty information
●Terms and Conditions
(U.S. only)
●Safety instructions
●Regulatory information
●Ergonomics information
●End User License
Agreement
Dell™ Product Information Guide
●How to remove and
replace parts
●Specifications
●How to configure
system settings
●How to troubleshoot
and solve problems
Dell Latitude™ User's Guide
Microsoft Windows XP Help and Support Center
1. Click the Start button and click Help and Support.
2. Click Dell User and System Guides and click System
Guides.
3. Click the User's Guide for your computer.
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Finding Information: Dell Latitude ATG D620 User's Guide
●Service Tag and
Express Service Code
●Microsoft Windows
License Label
Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
●Use the Service Tag to identify your computer when you use
support.dell.com or contact Dell for technical assistance.
It is recommended that you keep a copy of the Service Tag
in a secure location in case your computer is lost or stolen.
●Enter the Express Service Code to direct your call when
contacting Dell.
●Solutions —
Troubleshooting hints
and tips, articles from
technicians, and online
courses, frequently
asked questions
●Community — Online
discussion with other
Dell customers
●Upgrades — Upgrade
information for
components, such as
memory, the hard
drive, and the operating
system
●Customer Care —
Contact information,
service call and order
status, warranty, and
repair information
●Service and support —
Service call status and
support history, service
contract, online
discussions with support
●Reference — Computer
documentation, details
on my computer
configuration, product
specifications, and
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
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Finding Information: Dell Latitude ATG D620 User's Guide
white papers
●Dell Technical Update
Service — Proactive e-
mail notification of
software and hardware
updates for your
computer
●Downloads — Certified
drivers, patches, and
software updates
●Notebook System
Software (NSS)— If you
reinstall the operating
system for your
computer, you should
also reinstall the NSS
utility. NSS provides
critical updates for your
operating system and
support for Dell™ 3.5-
inch USB floppy drives,
Intel® processors,
optical drives, and USB
devices. NSS is
necessary for correct
operation of your Dell
computer. The software
automatically detects
your computer and
operating system and
installs the updates
appropriate for your
configuration.
To download Notebook System Software:
1. Go to support.dell.com, select your region or business
segment, and enter your Service Tag.
2. Select Drivers & Downloads and click Go.
3. Click your operating system and search for the keyword
Notebook System Software.
NOTE: The support.dell.com user interface may vary depending
on your selections.
●Software upgrades and
troubleshooting hints —
Frequently asked
questions, hot topics,
and general health of
your computing
environment
Dell Support Utility
The Dell Support Utility is an automated upgrade and notification
system installed on your computer. This support provides real-time
health scans of your computing environment, software updates,
and relevant self-support information. Access the Dell Support
Utility from the icon in the taskbar (see Accessing the Dell
Support Utility).
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Finding Information: Dell Latitude ATG D620 User's Guide
●How to use Windows XP
●How to work with
programs and files
●How to personalize my
desktop
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and
click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
●Information on network
activity, the Power
Management Wizard,
hotkeys, and other
items controlled by Dell
QuickSet
Dell QuickSet Help
To view Dell QuickSet Help, right-click the icon in the
Microsoft® Windows® taskbar.
For more information on Dell QuickSet, see Dell™ QuickSet
Features.
●How to reinstall my
operating system Operating System CD
NOTE: The Operating System CD may be optional and may not
ship with your computer.
The operating system is already installed on your computer. To
reinstall your operating system, use the optional Operating System
CD (see Reinstalling Microsoft® Windows® XP).
After you reinstall your operating system, use the Drivers and
Utilities CD (ResourceCD) to reinstall drivers for the devices that
came with your computer.
NOTE: The color of your CD varies based on the operating system
you ordered.
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Finding Information: Dell Latitude ATG D620 User's Guide
Back to Contents Page
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Using a Battery: Dell Latitude ATG D620 User's Guide
Back to Contents Page
Using a Battery
Dell™ Latitude™ ATG D620 User's Guide
Battery Performance
Checking the Battery Charge
Conserving Battery Power
Power Management Modes
Configuring Power Management Settings
Charging the Battery
Replacing the Battery
Storing a Battery
Battery Performance
NOTE: For information about the Dell™ warranty for your computer, see the Product Information
Guide or separate paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell portable
computer with the main battery installed at all times. One battery is supplied as standard equipment in
the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new
computer to an electrical outlet the first time you use the computer. For best results, operate the
computer with the AC adapter until the battery is fully charged. To view battery charge status,
click the Start button→Settings→Control Panel→Power Options→Power Meter tab.
Battery operating time varies depending on operating conditions. You can install an optional second
battery in the media bay to significantly increase operating time.
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time.
Depending on how often the battery is used and the conditions under which it is used, you may
need to purchase a new battery during the life of your computer.
Operating time is significantly reduced when you perform operations including, but not limited to, the
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Using a Battery: Dell Latitude ATG D620 User's Guide
following:
●Using optical drives
●Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB
devices
●Using high-brightness display settings, 3D screen savers, or other power-intensive programs
such as complex 3D graphics applications
●Running the computer in maximum performance mode (see Configuring Power Management
Settings)
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to
a CD or DVD.
You can check the battery charge (see Checking the Battery Charge) before you insert the battery into
the computer. You can also set power management options to alert you when the battery charge is low
(see Configuring Power Management Settings).
CAUTION: Using an incompatible battery may increase the risk of fire or explosion.
Replace the battery only with a compatible battery purchased from Dell. The battery is
designed to work with your Dell computer. Do not use a battery from other computers
with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no
longer holds a charge, call your local waste disposal or environmental agency for
advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product
Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not
puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C
(149°F). Keep the battery away from children. Handle damaged or leaking batteries
with extreme care. Damaged batteries may leak and cause personal injury or
equipment damage.
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the
battery charge gauge and health gauge, and the low-battery warning provide information on the battery
charge.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter
displays status, battery health, charge level, and charge completion time for the battery in your
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Using a Battery: Dell Latitude ATG D620 User's Guide
computer.
For more information about QuickSet, right-click the icon in the taskbar, and click Help.
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-
click the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
By either pressing once or pressing and holding the status button on the charge gauge on the battery,
you can check:
●Battery charge (check by pressing and releasing the status button)
●Battery health (check by pressing and holding the status button)
1 battery 2 status button (for battery charge status) 3 charge gauge (for battery health)
The battery operating time is largely determined by the number of times it is charged. After hundreds of
charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery
can show a status of "charged" but maintain a reduced charge capacity (health).
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Using a Battery: Dell Latitude ATG D620 User's Guide
Check the Battery Charge
To check the battery charge, press and release the status button on the battery charge gauge to
illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery
charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If
no lights appear, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge on the
battery as described below or by using the Battery Meter in Dell QuickSet. For information about
QuickSet, right-click the icon in the taskbar, and click Help.
To check the battery health using the charge gauge, press and hold the status button on the battery
charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than
80 percent of its original charge capacity remains. Each light represents incremental degradation. If five
lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing
the battery. See Battery for more information about the battery operating time.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery
warning. Then connect the computer to an electrical outlet, or install a second battery in the
media bay. If the battery runs completely out of power, hibernate mode begins automatically.
The battery status light on the hinge cover (at the lower-right corner of the display) flashes orange
when the battery charge is low, and it is solid orange when the battery charge is critically low. Also, a
pop-up window warns you when the battery charge is approximately 90 percent depleted. If two
batteries are installed, the low-battery warning means that the combined charge of both batteries is
approximately 90 percent depleted. The computer enters hibernate mode when the battery charge is at
a critically low level.
You can change the settings for the battery alarms in QuickSet or the Power Options Properties
window. See Configuring Power Management Settings for information about accessing QuickSet or the
Power Options Properties window.
Conserving Battery Power
Perform the following actions to conserve battery power:
●Connect the computer to an electrical outlet when possible because battery life is largely
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Using a Battery: Dell Latitude ATG D620 User's Guide
determined by the number of times the battery is used and recharged.
●Place the computer in standby mode or hibernate mode (see Power Management Modes) when
you leave the computer unattended for long periods of time.
●Use the Power Management Wizard (see Configuring Power Management Settings) to select
options to optimize your computer's power usage. These options can also be set to change when
you press the power button, close the display, or press <Fn><Esc>.
NOTE: See Battery Performance for more information on conserving battery
power.
Power Management Modes
Standby Mode
Standby mode conserves power by turning off the display and the hard drive after a predetermined
period of inactivity (a time-out). When the computer exits standby mode, it returns to the same
operating state it was in before entering standby mode.
NOTICE: If your computer loses AC and battery power while in standby mode, it may lose
data.
To enter standby mode:
●Click the Start button, click Turn off computer, and then click Stand by.
or
●Depending on how you set the power management options on the Advanced tab in the Power
Options Properties window, use one of the following methods:
❍Press the power button.
❍Close the display.
❍Press <Fn><Esc>.
To exit standby mode, press the power button or open the display depending on how you set the
options on the Advanced tab. You cannot make the computer exit standby mode by pressing a key or
touching the touch pad or track stick.
Hibernate Mode
Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then
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Using a Battery: Dell Latitude ATG D620 User's Guide
completely turning off the computer. When the computer exits hibernate mode, it returns to the same
operating state it was in before entering hibernate mode.
NOTICE: You cannot remove devices or undock your computer while your computer is in
hibernate mode.
Your computer enters hibernate mode if the battery charge level becomes critically low.
To manually enter hibernate mode:
●Click the Start button, click Turn off computer, press and hold <Shift>, and then click
Hibernate.
or
●Depending on how you set the power management options on the Advanced tab in the Power
Options Properties window, use one of the following methods to enter hibernate mode:
❍Press the power button.
❍Close the display.
❍Press <Fn><Esc>.
or
●Press <Fn><F1> if you have used the QuickSet program to set this keyboard shortcut (see
Dell™ QuickSet Features).
NOTE: Some PC Cards or ExpressCards may not operate correctly after the computer exits
hibernate mode. Remove and reinsert the card (see Card Types), or simply restart (reboot) your
computer.
To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate
mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad
or track stick. For more information on hibernate mode, see the documentation that came with your
operating system.
Configuring Power Management Settings
You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure
the power management settings on your computer.
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Using a Battery: Dell Latitude ATG D620 User's Guide
●For more information about QuickSet, right-click the icon in the taskbar and click Help.
●To access the Power Options Properties window, click the Start button, point to Settings→
Control Panel→Performance and Maintenance, and then click Power Options. For
information on any field in the Power Options Properties window, click the question mark icon
on the title bar and then click on the area where you need information.
Charging the Battery
NOTE: With Dell™ ExpressCharge™, the AC adapter charges a completely discharged battery in
approximately 1 hour with the computer turned off. Charge time is longer with the computer
turned on. You can leave the battery in the computer as long as you like. The battery's internal
circuitry prevents the battery from overcharging.
NOTE: If you want to use a 9-cell battery to obtain Dell ExpressCharge, you need to use it in
conjunction with a 90-W AC adapter.
When you connect the computer to an electrical outlet or install a battery while the computer is
connected to an electrical outlet, the computer checks the battery charge and temperature. If
necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may
not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect
the computer from the electrical outlet and allow the computer and the battery to cool to room
temperature. Then connect the computer to an electrical outlet to continue charging the battery.
Replacing the Battery
CAUTION: Before performing these procedures, turn off the computer, disconnect the
AC adapter from the electrical outlet and the computer, disconnect the modem from
the wall connector and computer, and remove any other external cables from the
computer.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion.
Replace the battery only with a compatible battery purchased from Dell. The battery is
designed to work with your Dell™ computer. Do not use a battery from other
computers with your computer.
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Using a Battery: Dell Latitude ATG D620 User's Guide
NOTICE: You must remove all external cables from the computer to avoid possible connector
damage.
For information about replacing the optional second battery in the media bay, if applicable, see Media
Bay.
To remove the battery:
1. If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.
2. Ensure that the computer is turned off or in hibernate mode (see Hibernate Mode).
3. Turn the computer upside down, with the front of the computer facing away from you.
4. Slide the battery-bay latch release on the right side of the battery until it engages and locks.
5. Slide and hold the battery-bay latch release on the left side of the battery, grasp the battery by
the battery tab, and slide the battery horizontally toward the front of the computer.
6. Lift to remove the battery from the bay.
1 battery 2 battery-bay latch release (2) 3 battery tab
To replace the battery, perform the removal procedure in reverse order.
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Using a Battery: Dell Latitude ATG D620 User's Guide
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges
during prolonged storage. After a long storage period, recharge the battery fully before you use it (see
Charging the Battery).
Back to Contents Page
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About Your Computer: Dell Latitude ATG D620 User's Guide
Back to Contents Page
About Your Computer
Dell™ Latitude™ ATG D620 User's Guide
Front View
Left Side View
Right Side View
Back View
Bottom View
Front View
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About Your Computer: Dell Latitude ATG D620 User's Guide
1display latch 2display 3power button
4device status lights 5keyboard 6touch pad
7fingerprint reader (optional) 8speaker 9touch pad buttons/track stick
buttons
10 track stick 11 keyboard status lights 12 volume control buttons
13 ambient light sensor 14 mute button 15 keyboard illumination lights
display latch — Keeps the display closed.
display — For more information about your display, see Using the Display.
power button — Press the power button to turn on the computer or exit a power management mode (see
Power Management Modes).
NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows® operating
system shutdown rather than by pressing the power button.
If the computer stops responding, press and hold the power button until the computer turns off completely
(which may take several seconds).
device status lights
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About Your Computer: Dell Latitude ATG D620 User's Guide
Turns on when you turn on the computer and blinks when the computer is in a power
management mode.
Turns on when the computer reads or writes data.
NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless devices are enabled.
Turns on when Bluetooth®wireless technology is enabled. To enable or disable Bluetooth
wireless technology, move the wireless switch to the "on" position (see wireless switch for more
information).
NOTE: Bluetooth wireless technology is an optional feature on your computer, so the icon
turns on only if you ordered Bluetooth wireless technology with your computer. For more
information, see the documentation that came with your Bluetooth wireless technology.
If the computer is connected to an electrical outlet, the light operates as follows:
❍Solid green: The battery is charging.
❍Flashing green: The battery is almost fully charged.
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